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Free 6-Month Warranty Extension for Existing/New Huawei Smartphones @ Huawei AU

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Free 6-Month Warranty Extension for Existing/New Huawei Smartphones @ Huawei AU
Go to Deal
koalafied on 18/04/2021 - 01:57 consumer.huawei.com (1838 clicks)
Last edited 19/04/2021 - 15:15 by 1 other user

Found this hidden gem listed under the Discover category in the Huawei Support app.

My P30 Pro warranty had 3 months left and I got it extended for 6 months

We want to reward all our customers, whether you have an existing smartphone or a new one.

Free 6-Month Warranty Extension
20% off on Spare Parts for Eligible Devices
Free Screen Protector & Free Clean-up Service

Instructions:
1. Open the Support app
2. Under the Discover tab, find and tap on 'Campaign'
3. Scroll down and tap 'Claim Warranty Extension Now'

Mobile Extended Warranty Huawei Warranty

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Huawei
Huawei

closed Comments

        • Kangal on 18/04/2021 - 15:27

          You can say the same thing about a Pixel phone, or a Huawei phone. However, it's quite a niche (or stupid idea) to use an ARM or x86 Computer without an Internet Connection in this day and age.

          • petry on 18/04/2021 - 16:11
            +1

            @Kangal: i think the advice is for some posters in this thread….

          • oranglama on 19/04/2021 - 15:30

            @Kangal: Mine is connected to internet, just offering advise for anyone that doesnt want to be "spied on".

    • Unity55 on 18/04/2021 - 11:08
      +3

      You must not heard about PRISM and American government is spying on world leaders phone calls.

      • petry on 18/04/2021 - 11:26

        note the user name and ignore on grounds of immune to facts.

    • This Guy on 18/04/2021 - 23:42

      Who do you think was the original big data customer over 80 years ago, before Facebook and Google. Before ADSL. Before the 90's Dot Com bubble. Before even Watergate. Not the US collecting library records… Nazi Germany. The Nazi's used IBM machines to track and process Jews in the 30's. Big data and citizen surveillance isn't new.

      Yes, the US government doesn't care about you or me. But FB, Twitter, Google Youtube and WhatsApp are small fries. They have to use things like cookies and machine learning. Most nations plug into a splitter or a router and just take what they want. And if a cables not in their nation, they peel away insulation and bend the cable in international waters.

      Most of the internet is built on trust. When you have direct access to all data traveling though every major internet exchange in your country, you don't need fancy persistent cookies and ineffective machine learning, or even meta data. You already have everything.

    • Mr Haj on 23/04/2021 - 13:05

      USA isn’t spying on you. It is your choice to use fb, Twitter, google, ins, YouTube, WhatsApp, log in to the servers controlled by Americans. they could know what you are talking to your friends when you become a person of interest. don’t use those then?

      How does this comment have upvotes?

      • petry on 23/04/2021 - 14:03

        site related user

  • hardcorecrayon on 18/04/2021 - 06:36

    Amazing!

    Just as an FYI, I think that the only service centre is in NSW :( I wanted a free screen protector.

  • Chenzo on 18/04/2021 - 07:25
    +4

    Thanks, poster. Grabbed for my much loved mate 20 pro.

    • capslock janitor on 18/04/2021 - 08:23

      Not working for my regular Mate20 😩

      • quipo on 18/04/2021 - 09:50

        Try: Support > Me > Device Benefits
        what does it say?

        • capslock janitor on 18/04/2021 - 09:52

          Shows estimated Expiry 12/2021 still which ~1yr from when I bought the unit

          • quipo on 18/04/2021 - 09:59

            @capslock janitor: My Mate 20 not pro, shows 2 tabs, regular warranty and under it Extended warranty. (+ 6 months), but under Campaign shows "Sorry, device not eligible"…

            • capslock janitor on 18/04/2021 - 10:01

              @quipo: mine only showing the regular wty box ugh
              do ya have to be logged into HuaweiID?

              • quipo on 18/04/2021 - 10:19
                +1

                @capslock janitor: Dont know, but i was.
                I went here https://www.imei.info/ and check it, it shows 6 months before the shown date on my phone. But honestly, never had a single problem, love the phone.

                • capslock janitor on 04/05/2021 - 16:43

                  @quipo: Curious what did you use to register Huawei ID? they have a few options like Facebook, Mobile#, Email etc etc

      • jowu15 on 18/04/2021 - 13:41

        My Mate20 warranty expires 08/2021 and I just expended to 02/2022

        • capslock janitor on 04/05/2021 - 16:44

          What did you use to Register account to extend? (FB/mob/email etc)

  • bart2 on 18/04/2021 - 07:39
    -4

    Another 6 months of chinese government looking at pictures youve taken of your friend named dick.

    Sign me up

    • yzh1999 on 18/04/2021 - 07:52
      +6

      You are making good use of your phone.

      • bart2 on 18/04/2021 - 08:47

        Couldnt have done it without p30 pros ultrawide camera.

        • Kangal on 18/04/2021 - 15:29
          +2

          Umm, people don't buy it for the Ultrawide camera, that's LG.
          Huawei's main focus in the past 5 years has been on the Zoom Cameras ; )

  • bobdobal on 18/04/2021 - 07:45
    +2

    I don't seem to have a discover tab on my P20 pro. I see recommended, service, forum and me. Am I missing something

    • aggregate on 18/04/2021 - 07:48

      Thanks. Same boat here.

    • Sum1 on 18/04/2021 - 08:28
      +4

      I noticed the same issue then its fixed by updating "Support" app from the "AppGallery" to see the discover tab.

      • G77 on 18/04/2021 - 08:44

        Worked for me, cheers

      • bobdobal on 18/04/2021 - 09:28

        Cheers Sum1 worked for me too.

  • FKG on 18/04/2021 - 07:58
    -8

    Sounds like a Chinese communist party ploy to keep harvesting people's data, aka spying on Aussies with these ridiculous malware phones, nothx nowei

    • User391198 on 18/04/2021 - 08:22
      +1

      Wake up sheeple and listen to the rambling of a woke kiwiguy

    • ChadHominem on 18/04/2021 - 08:39
      +8

      It’s ok to be scared of China, just don’t be racist please

      • petry on 18/04/2021 - 11:28
        +3

        its even more ok to be scared of the USA.

    • VW on 18/04/2021 - 08:44
      +3

      Grow up mate.

  • capslock janitor on 18/04/2021 - 08:22
    +1

    Sorry, your device is not eligible for this benefit

    Why no extra warranty⁉️ 😥

    • User391198 on 18/04/2021 - 08:42

      I got the same message.

      "We want to reward all our customers, whether you have an existing smartphone or a new one."

      Sounded pretty inclusive

      • capslock janitor on 18/04/2021 - 09:29
        +1

        Maybe do we need to Register for Huawei ID..?

    • solidussnake on 18/04/2021 - 09:11

      You have to update the app in settings then on the home page it comes up with a warranty campaign that you have to click and activate worked on my Mate 20 Pro

      • capslock janitor on 18/04/2021 - 09:26

        Me>Settings says Up to date.
        Build number 10.2.1.305
        Mate 20

      • capslock janitor on 04/05/2021 - 16:46

        Hey curious what you used to reg into Huawei? (FB, mob#, email etc..)

        • solidussnake on 04/05/2021 - 16:52
          +1

          Just used my Gmail email and created a new password to go with the acc.

    • Preferred Username on 18/04/2021 - 09:21

      I got the same message, but then checked the details under the 'me' tab in the app and does show that extended warranty was applied. I might have accidentally clicked twice which is why the message popped up as was already redeemed

      • capslock janitor on 18/04/2021 - 09:29

        My E-Warranty Card just shows Valid from 12/2020 which is around when I bought it.

        Or are you logged in to Huawei ID?

        • Preferred Username on 18/04/2021 - 09:55

          Just redeemed through the app, got the message saying was not eligible but then it was applied when I checked my device (my existing warranty was expiring in May 2022, extended through to November 2022). Maybe doesn't apply to grey imports or warranties that are already expired?

          • boomersgold on 18/04/2021 - 15:04

            @Preferred Username: Did you have to be logged into Huawei ID after selecting "claim warranty extension"?

            • Preferred Username on 18/04/2021 - 15:09

              @boomersgold: I already was logged in when I opened the app, so assume yes

              • capslock janitor on 04/05/2021 - 16:50

                @Preferred Username:

                2022, extended through to November 2022). Maybe doesn't apply to grey imports or warranties that are already expired?

                Funny thing is mine defaults to Region UAE (not logged in) hahaha, it's defo international model, should be fine for Oz.

                BUT what did you use to register your Huawei ID account? ?
                (they have few options like Facebook, mobile#, email and more) and upon signing up will ask/correct the region)

  • magnus on 18/04/2021 - 08:28
    +1

    Thank you for this. Wife's phone warranty was just about to run out.

  • RSmith on 18/04/2021 - 08:30
    -3

    Doesn't work for my made in Korea LG phone.

  • shaqie on 18/04/2021 - 08:42

    i can't find the QR code :(

    • leoorange3107 on 18/04/2021 - 19:01

      me too. anyone can help?

      • koalafied on 19/04/2021 - 02:06
        +2

        Open the Support app, on the Discover tab you'll see Campaign just tap on that and claim. Might need to update the app through App Gallery if its not working, don't update it through Play Store

        • shaqie on 25/04/2021 - 19:24
          +1

          got it. Thanks

  • mordinhoz on 18/04/2021 - 08:44
    +2

    Thanks OP. Just claimed it for my p30 non-pro.

  • dts88 on 18/04/2021 - 09:06
    +1

    Try to break my phone to get a brand new phone.

    • syswong on 18/04/2021 - 10:04

      Let me know a good way to do it so I can sell the piece of junk!!

      • spaceflight on 18/04/2021 - 11:08

        eBay

        • syswong on 18/04/2021 - 12:08

          I mean how to break it but not void the warranty.

  • hopper on 18/04/2021 - 09:35

    So total of 2.5 years warranty?

  • Alanw on 18/04/2021 - 09:37
    +7

    My mate 20 pro is hands down the best phone I ever used, 2 years has passed and battery life is merely affected. Hope Huawei recovers from the US sanctions soon.

  • mikokik5 on 18/04/2021 - 09:38
    -6

    Wowsa.. you forgot to mention extended malware support.. lolz

  • bchliu on 18/04/2021 - 09:48
    +1

    Thanks OP. I didn't realise my warranty was up next month on my P30 Pro. Lol. Updated..

  • ja912son on 18/04/2021 - 09:54
    +1

    Thanks OP. Just got it for my P30 Pro. First time I opened the app.

  • Camm90 on 18/04/2021 - 09:56

    Mate 20 here, not eligible either.

  • Jared17 on 18/04/2021 - 10:06

    Thanks. Used it for my mate 20 pro I got last year

  • forever1511 on 18/04/2021 - 10:16

    Mine says ineligible now but i think i clicked on it already (mate 20 pro) and it has been applied.

    To check your warranty expiry: Click on services at the bottom, then scroll down and click on benefits. It will show you the extended warranty if it has been applied.

    • Whatisthatvelvet on 18/04/2021 - 11:22

      Thanks. Shows up there after saying not eligible.

  • shole on 18/04/2021 - 10:30

    Damn mines 5 weeks out of warranty

  • spaceflight on 18/04/2021 - 11:08

    We want to reward all our customers

    But requires customers to have a special app and accept the longer warranty.

    • solidussnake on 18/04/2021 - 13:48

      The app is there by default… 🤷

  • BargainKen on 18/04/2021 - 11:26

    Enter code POOHBEAR and make 12 months 🙃

    • RSmith on 18/04/2021 - 11:36
      -1

      Maybe CCP to make it lifetime.

    • blueastro on 18/04/2021 - 12:58

      Your social credit will be -100

  • Debaser on 18/04/2021 - 12:08
    -4

    I'll never buy a Huawei again after having a Nexus 6P with battery issues that they refused to fix even when within the 24 month warranty period. They claimed it only had 12 month warranty despite that not being compatible with Australian consumer law.

    • Marcsie on 18/04/2021 - 12:51

      What your Nexus 6P phone got to do with Huawei ? They are different company !

      • nodeahs on 18/04/2021 - 12:55
        +1

        Nexus phones were marketed by google and manufactured by other companies such as Huawei.

        • plmko on 18/04/2021 - 15:26

          And? Do you think Kogan using Samsung panels in TVs mean Samsung provides the warranty and not Kogan?

          That's not how warranty work in Australia.

          • nodeahs on 18/04/2021 - 15:55
            +2

            @plmko: I agree, was just explaining the connection.

            • petry on 19/04/2021 - 10:07

              @nodeahs: there is no connection because the phone complained about has the most tenuous linkage to huawei for support

      • Debaser on 19/04/2021 - 19:32

        Because the phone was manufactured by Huawei, and Google sent me to Huawai for support because the phone was not directly purchased from Google.

  • elitistphoenix on 18/04/2021 - 12:10

    Defs will work for my Nexus 6p!

    • spaceflight on 18/04/2021 - 15:31

      Why would it?

      • petry on 18/04/2021 - 16:17

        because its posted above…

  • Trishool on 18/04/2021 - 13:36
    +1

    I wonder if this will work on my Nexus 6P as it's less than 2 years old?

    • spaceflight on 18/04/2021 - 15:31

      Why would it?

      • Trishool on 18/04/2021 - 19:56
        +1

        Made by Huawei and still within its 2 years warranty.

        • spaceflight on 18/04/2021 - 20:23
          +1

          Just because it is Made by Huawei does not make it a Huawei phone.

          What branding was in the phone box?
          I don't own one but I think it's Google.

  • Ughhh on 18/04/2021 - 13:40

    The QR code on the website isn't scanning, but I managed to find the support app installed. However, there's no discovery tab, nor any campaign.
    On the 'benefits' page, there's only the original warranty, which expires August this year, nothing about extended warranty. wtf

    • solidussnake on 18/04/2021 - 13:49

      I had to update the app in support settings then it appeared on the home screen

      • Ughhh on 18/04/2021 - 13:51

        As in 'Me tab'—> Settings—> check for updates?

        Says support and related apps are all up to date (10.0.5.525) :(

        • solidussnake on 18/04/2021 - 15:09

          Yeah mines saying 10.1.12.305 might be a different setting for the different models ? Mines a Mate 20 Pro after updating it was right there on the Discover page

        • Preferred Username on 18/04/2021 - 15:14

          I have 10.1.12.305, you might need to update by going into the app gallery, I updated mine through there didnt realise there was an option in the settings

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