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Google Store Now Price Matches 5 Australian Retailers

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Google Store Now Price Matches 5 Australian Retailers
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Ldisaur on 28/07/2020 - 08:06 files.ozbargain.com.au (9280 clicks)
Last edited 14/08/2020 - 11:14 by 2 other users

As spotted by Android Police, the Google Store’s price match policy now applies to 23 countries in total. It was previously only available in the US from Amazon, Best Buy, Target, and Walmart. There 23 new countries (and territory) are as follows:

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, and the United Kingdom

The following conditions apply:

  • Your request must be made within the buyer’s remorse period.
  • Online pricing must be in the same currency as the currency used to purchase the qualifying product on Google Store.
  • The advertised price must be for the same model (same colour and memory, if applicable).
  • The advertised price must still be in effect when the adjustment is requested (no rain checks if Google Store is out of stock).
  • You must provide a live link to the promo or webpage that verifies the price. PDFs, screenshots, pictures, or individual price quotes are not accepted.
  • For phones, price match is available for Unlocked models only; we’re unable to match pricing for carrier models.
  • Excludes: Contract mobile phones or financing deals; special daily or hourly deals; pre-order or trade-in offers; wholesale or educational pricing; mail-in, coupon, or gift card offers; pricing errors; product bundles or free items; bundled services or support; clearance, open box, refurbished, or pre-owned items; products shipped or sold by third-party sellers on competitor’s website.
  • Google reserves the right to decline a price match if we suspect fraud or unauthorized reseller activity.
  • Only 2 per customer per model.

Find a qualifying retailer:

  • Bunnings
  • Harvey Norman
  • JB Hi-Fi
  • Kogan.com (Removed 14 August)
  • Officeworks
  • The Good Guys

What qualifies under our price protection policy?

  • If the price of the item you purchased on Google Store decreased within 15 calendar days of purchase, you might be eligible for price protection.

Requesting a price adjustment

  • Contact us to request a price match or price adjustment.

Update 14 August 2020: Kogan.com has been removed from the list of retailers

Electrical & Electronics Google

Related Stores

Google Store
Google Store
Bunnings Warehouse
Bunnings Warehouse
Marketplace
Harvey Norman
Harvey Norman
JB Hi-Fi
JB Hi-Fi

closed Comments

    • MEGASERVE on 28/07/2020 - 08:13
      +115

      When officeworks changed its pricebeat policy it was posted here, why should this not be aloud?
      Good on you for supporting local businesses, but some people dgaf and would love to use this.

      Not worth the neg

      • maverickjohn on 28/07/2020 - 08:17
        +131

        Sorry to nitpick.
        *allowed

        • huu on 28/07/2020 - 10:41
          +8

          For crying out allowed, stop arguing!

          • ozbjunkie on 29/07/2020 - 09:45
            +11

            @SlickMick: Nah it's a really helping this person out.

            It's kinda difficult not to start making judgements of someone's intelligence when they start writing things like aloud instead of allowed.

            It's worth correcting so that person doesn't make the mistake again, for example, in a professional context.

            I corrected someone the other day when they said "I am busy from 2pm on wood". Obviously they meant "onward", but do you really want to go through life with people basically underestimating your intelligence just because you happen to misspell a word or phrase?

            2pm on wood was pretty funny though. I'll give him that.

              • ozbjunkie on 29/07/2020 - 12:50
                +8

                @SlickMick: I respect your opinion, but the response was even phrased in a way that basically said "I'm trying to be helpful not annoying".

                Of course, if that's not the way it was received, then that's unfortunate for everyone.

                Admirable use of the apostrophe of possession, by the way.

                Hope your having a good day despite this rigmarole.

            • Daabido on 04/08/2020 - 19:28

              @ozbjunkie: Maybe they really were busy from 2pm on wood.

              • ozbjunkie on 04/08/2020 - 20:10

                @Daabido: I didn't need the visual, but I fear my mind has gone straight to the gutter, again.

            • DisasterArea on 17/08/2020 - 21:26

              @ozbjunkie: The expression is "for crying out loud" ……

              • ozbjunkie on 17/08/2020 - 23:19

                @DisasterArea: The expression used by huu is indeed a play on the expression you cite, however I think you'll find most of this thread is about megaserve getting, uh, megaserved.

          • Niroshansira on 30/07/2020 - 08:26
            +1

            @SlickMick: That is a spelling cocorrection ..
            NOT grammer..

      • The Milk Man on 28/07/2020 - 08:17
        +13

        Agreed.
        Some people would prefer the direct support of the manufacturer store. There's clear benefits to purchasing from them directly.

        Negative vote doesn't belong 🤨

        • lukethefish on 28/07/2020 - 08:24
          +7

          I believe if you purchase direct then you get express warranty replacements in that they will ship your replacement before you have to return the faulty one.

          That's what they always told me when my phone kept breaking anyway.

          In contrast JB Hi-fi were quite unhelpful with the warranty saying that their repair service would likely charge me and I ended up going to Google to get it repaired.

          • capslock janitor on 28/07/2020 - 09:21

            @lukethefish: ye same reason we buy directly from apple store

            • webtonmoy on 28/07/2020 - 09:55
              +2

              @capslock janitor: One good thing about Apple products is that no matter where you buy it from, you can always take it for service in a Apple store. Say I bought a macbook from JbHiFi, and it showed Bluetooth issues, I took it to an Apple store.

              • capslock janitor on 28/07/2020 - 12:23

                @webtonmoy: oh you are right about that too …

              • iperezgenius on 28/07/2020 - 15:23

                @webtonmoy: That must be newborn newish. My mother in law bought a Mac computer from a reseller a few years ago and when there was a problem she had to go back to them and couldn't go to apple direct….

                • haemolysis on 28/07/2020 - 20:28
                  +1

                  @iperezgenius: It’s not new, you can always go direct to a manufacturer. All the store is going to do most time’s is pass it onwards with a copy of invoice anyway.

                  Possibly your MIL was declined service for some other reason, such as the Apple favourite excuse “we are booked out to honour your consumer rights and guarantees this month, sorry.”

          • sicarz on 28/07/2020 - 09:57
            +5

            @lukethefish: This is the really big positive from buying through Google. I've had a few phones replaced in advance, new phone sent out to me in 3 days. Very easy process.

            I've also found the support pretty helpful, with a phone issue covered outside of warranty (7 months after the 24 months warranty expired, and it wasn't consumer guarantee related).

          • redturtle on 28/07/2020 - 14:04
            +1

            @lukethefish: Agreed!

            Google has one of the best customer service experiences imo. They replaced my Pixel phone dongle and USB fast charger which was all managed through the live support chat on my Pixel phone. Didn't ask for proof of fault or try to stuff me around, just sent me a replacement which arrived 3 days later.

      • MementoMori on 28/07/2020 - 09:38
        +10

        Because that is a price beat

        Not price match

        In other words, after stuffing around with Google, and waiting for delivery, you can then reward a US mega corporation that spies on us and pays practically zero Australian tax and punish the local Aussie store that moved first on price and took a hit on the additional cost of offering the product to you in a B&M store?

        • JuryWheel on 28/07/2020 - 09:45
          +4

          Completely agree. What's the point of going with them if all they are going to do is price match and then the delivery will take way longer?

        • dazweeja on 28/07/2020 - 15:28
          +1

          Is it spying if they tell you exactly what information they are collecting from you and how they collect it? And allow to view, export and delete that information?

      • taoz on 28/07/2020 - 11:27

        Officeworks price beat. 5% discount with the price beat.

        This is a price match it seems.

        Fair few retailer here offer price match…

      • ln28909 on 28/07/2020 - 14:46

        Because Officeworks Price beat not match and that was also with grey import, do there is huge amount of value adding, where is the value adding here?

    • theguyrules on 28/07/2020 - 08:34
      +2

      You + community have revoked the -1 vote from "askanaan" on this deal

      Apparently people disagree.

      • yaaNaa on 28/07/2020 - 08:44

        Indeed :D
        Still stand by my point

    • fishandchips on 28/07/2020 - 09:04
      -1

      Ozbargain is About Who is the cheapest to the $0.0000000000000000000000000000000000000000000000000000000000000001.

    • baldur on 28/07/2020 - 10:22

      If everyone supports local businesses in their own countries, Australia will become a poor country. Stop being patriotic. This is 2020.

      • odysseus on 28/07/2020 - 10:49
        +5

        If everyone supports the mega corp who only price match after finding someone cheaper, so they get the benefit of the sale without being price competitive, the ones discounting will dry up and people will pay more, and more dollars will head overseas, then Australia will become a poor country.

        Stop supporting the non price competitive and go with those offering the good deals. This is 2020.

        • Jojo-Ma on 28/07/2020 - 11:17
          +1

          If everyone babysits local businesses in their own country, Australia will forever become a baby, crying to be fed.

          If people don't want to support this, they can go buy Chinese products instead (while still befitting the OzB ethos).

          Otherwise, I'd say it's time for Australia to start manufacture our own stuff, which in itself is another debate to be had.

        • lostn on 10/08/2020 - 22:07
          +1

          If everyone supports the mega corp who only price match after finding someone cheaper, so they get the benefit of the sale without being price competitive, the ones discounting will dry up and people will pay more

          If they had enough stock, I'd support the little guy who offered the discount. OW price beat is a way of ensuring there's more stock at the current lowest price. It helps no one if the original deal goes OOS quickly and no one can get it at that price.

  • Mintee on 28/07/2020 - 08:18
    +12

    Odd that Kogan would be on the list. They're full of imports

    • justtoreply on 28/07/2020 - 08:34
      +6

      More odd than bunnings?

      • theguyrules on 28/07/2020 - 08:35
        +9

        Bunnings sells Google smart products.

        • Kangal on 28/07/2020 - 12:33
          +1

          Pixel Mowers?

          • CacheHunter on 28/07/2020 - 14:36
            +13

            @Kangal: They've only got average blades, but use software to make your lawn look good.

            • Kangal on 28/07/2020 - 16:07

              @CacheHunter: I'm interested.
              Is it as affordable as other mowers? And do they have a long update plan?

              • 31mop on 28/07/2020 - 16:33
                +3

                @Kangal: No… they are…………. cutting back on that

        • Spooked on 28/07/2020 - 19:08
          +2

          Just watch out for non masking Karens

    • Bigboomboom on 28/07/2020 - 09:05
      +1

      Some of the Google Home stuff on Kogan are official stock, I imagine Google will only price match those.

    • Jojo-Ma on 28/07/2020 - 11:19
      -1

      Not sure if we do still manufacture anything at all, especially in the tech/electronics industry. The Aussie tech manufacturing industry has gone down the gutter.

      • pdtmathieson on 29/07/2020 - 11:27

        They mean selling official stock meant for Australia from Google. Kogan picks up a lot of grey imports meant for other markets that end up cheaper but lack warranties etc

  • onlinepred on 28/07/2020 - 08:35
    +1

    Typically they are overpriced everywhere though

    • ozbking on 28/07/2020 - 08:36
      +16

      As opposed to Apple?

      • onlinepred on 28/07/2020 - 09:47
        -5

        As opposed to the rest of Android….. At least apple has good hardware and support so you can see where your money is going.

        • Trishool on 28/07/2020 - 10:45
          +6

          Yes, into the over inflated coffers of shareholders, rather than into the pockets of the people working long hours in the manufacturing process. Apple didn't get rich by being generous nor by charging reasonable prices for their hardware.

          • onlinepred on 28/07/2020 - 11:13
            +2

            @Trishool: Same goes for Google.

            • nikoris on 30/07/2020 - 15:18
              +1

              @onlinepred: No it doesnt.
              Apple really charges too much

              • onlinepred on 30/07/2020 - 15:25

                @nikoris: Having been buying smartphones since windows CE, yes they charge a lot, but you get what you pay for. Far better build, better integrations, better support. There is no arguing that. Apple charges extra for hardware, Google is a marketing company so doesn't need to make as much or care as much about their phones

                • nikoris on 30/07/2020 - 16:25
                  +1

                  @onlinepred:

                  but you get what you pay for

                  No you LITERALLY dont. I paid $1200 for iphone 11 and i have a phone with a 5w charger, an ips lcd 720p screen and only 64gb of non-expandable storage. My BT is locked, i cant easily transfer files from/to my phone.

                  Αpple is being treated differently than Google, they allow her to shamelessly promote her hardware and software by limiting anything else.
                  Google maps are harder to use with carplay, Google assistant should be allowed to be default instead of siri, my android watch is literally useless with Apple as they only allow their watches to perfectly communicate with an iphone etc

                  There is no arguing that

                  I can literally spend half the money and get better charging/amoled/storage options etc Apple is obviously holding out on those and releasing tech in stages just because it sells

                  • onlinepred on 30/07/2020 - 19:55

                    @nikoris: And you will literally get max 1.5 to 2 years of updates, plastic phone, questionable reliability and questionable support. Android doesn't have a single watch that matches apple in terms of features and integration.

                    There's all pros and cons mate. I have an s10e and galaxy watch active 2, and a work iPhone 11 pro FYI.

                    • nikoris on 30/07/2020 - 23:12
                      +2

                      @onlinepred:

                      There's all pros and cons mate

                      Very simplistic approach that has no real meaning.

                      plastic phone

                      You clearly dont know what you are saying, you dont get plastic phones unless really low price

                      questionable reliability
                      questionable support

                      lol what?

                      Android doesn't have a single watch that matches apple in terms of features and integration.

                      Explain to me why no android watch plays well with iphone.
                      Also why a $1200 phone doesnt have a fast charger, doesnt have amoled, doesnt have AT LEAST minimum 128gb storage

                      • onlinepred on 31/07/2020 - 06:56

                        @nikoris: I don't think I need to explain anything to you. Your are clearly very emotional that you bought the wrong phone for yourself. Please let me know if a steel Android phone with an the features or better than an iPhone 11 pro that's cheaper than $1600, also you will need to but another Android in 2 years when it no longer gets updates, then another one in 2 years. So 3 Android phones on 5 years, so hopefully you will find 3 great Android phones over 5 years that in total cost less than $1600, so around the $520 mark.

                  • Naigrabzo on 18/08/2020 - 13:11

                    @nikoris: Yeah agree with releasing in stages. When they 'release' a notification bar for their OS. It's such a big deal. Duuuudes, why you not have that in the first place? ;)

        • kekw on 28/07/2020 - 11:09

          Good support as in the dumb bar that will rip you off?

          • onlinepred on 28/07/2020 - 11:14
            +2

            @kekw: 5 years if os updates, physical stores with support yes, instead of shipping your device to Hong Kong with Google

            • adaminperth on 28/07/2020 - 14:01
              +1

              @onlinepred: Any time I have needed to ship anything back with google they have shipped me a replacement first with an express post bag to send my old one back. Was super convenient for me.

              • onlinepred on 28/07/2020 - 16:36

                @adaminperth: Yep, put a hold on the value of the phone. I was able to walk into an apple store and get a replacement device in the same day as an example.

            • dazweeja on 28/07/2020 - 15:33

              @onlinepred: Google phones have 3 years of OS updates which I would guess is sufficient for most people. 5 years for Apple phones is great though.

        • Jojo-Ma on 28/07/2020 - 11:22

          Good support by a bunch of Apples Geniuses that advocate for buying a new Macbook if your notebook has a malfunctioning chip somewhere.

          • onlinepred on 28/07/2020 - 13:05

            @Jojo-Ma: Never had that, had nothing but awesome service for my ancient MacBook air and pro. It's why I bought new Mac laptops to replace them.

          • whatgift on 28/07/2020 - 20:40

            @Jojo-Ma: Except that’s not what happens, and it’s not how the staff are trained either.

            • kale chips suck on 29/07/2020 - 11:23

              @whatgift: What a crock. They're famous for it.

              https://www.youtube.com/watch?v=rwgpTDluufY

              • whatgift on 29/07/2020 - 19:13

                @kale chips suck: Except that guy was a third party repairer, not an Apple store. And he seems to have an unreasonable amount of hate for Apple.

                • kale chips suck on 29/07/2020 - 19:20
                  +1

                  @whatgift: He deals with their "rejects", and his hate is based on how Apple f$%k their customers and then do everything in their power to stop him - and others - fixing what Apple claim is not fixable.

                  Frequently, it is fixable. They just don't want it fixed.

                  Like the time the elderly Norwegian bushwalker died alone on a hiking trip. By the time the rescue services found his body his iPad was water damaged. Wouldn't turn on.

                  Apple repeatedly told the family the unit was unfixable. They told the Norwegian police the unit was unfixable. They understood the families motivation, and DNGAF.

                  That bloke, the third party repairer, fixed it. And they got the photos and that their now-dead father/husband had left for them on the not actually irreparably broken at all iPad.

                  He's also not a fan of Apple's rabid attack on the right to repair movement. Which is odd, given they claim to make no profit from repairs, and actually lose money.

                  • whatgift on 29/07/2020 - 19:31

                    @kale chips suck: Yeah fair enough, they’re not perfect, it’s the sweeping generalisations that the stories on the internet are the norm that I disagree with, and have experience to the contrary.
                    I agree on the right to repair though, but it’s not just Apple fighting that though is it?

                    • kale chips suck on 29/07/2020 - 19:43
                      +3

                      @whatgift: No, I agree it's not just Apple with the RtR, but they're by far the largest and likely the most influential… and the company in question here. FWIW I would also not buy anything from John Holland either, for the same reason.

                      And, whilst I'm not an Apple person and don't have any Apple gear (so I don't have a lot of personal experience) I have been asked twice by friends to look @ their Apple computers.

                      Both times the issues were physical defects and both times no effort was made by Apple to fix them. I realise that's not a comprehensive sample, but in my direct experience the stories on the internet are the norm. Because if they had (back in the day) bought PCs from my shop there's no way in hell I'd just tell them that a failed component = a throwaway system and then tell them their data was gone and then upsell them on the next Apple timebomb.

                      Have a look at that guys channel; there's vast numbers of stories of unfixable things being easy to fix, and Apple getting in the way of others doing what they won't. It's just not correct to state that Apple have good service. They don't.

                      Finally, I have no skin in this game. I'm not anti-Apple and pro M$. I loathe M$ and their spyware OS. Buy/use what works for you. I'm not even in the industry and haven't been for a long time. But I do think that the marketing bollox from Apple needs to be addressed. Their support is great, when it suits their agenda. Otherwise, you're outta luck and they'll not only not help you, they will actively work to stop you reviving their dead hardware.

                      • whatgift on 29/07/2020 - 19:51
                        +1

                        @kale chips suck: All good points, and I guess Apple gets the most scrutiny because they are a massive company, and they should be held to account.
                        They do seem to have this contradictory set of philosophies that can help and hinder their customers.
                        And even though I don’t agree with everything, I appreciate your reasonable stating of arguments 😊

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