i find out Samsung i9100 Galaxy S II Black Smart Phone for $473.95 + Delivery & Handling: $49.00. i think its best deal for samsung galaxy s 2 ….
This is my first post plz comment :)
Samsung i9100 Galaxy S II Black Smart Phone for $473.95 +$49 Delivery & Handling
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Just received my phone, ordered at 11:30pm 11/07, received 3pm 11/08.
Not happy SS!!
Be happy you got your phone at all. SS is holding mine hostage! (ﾉಥ益ಥ）ﾉ
ETA 35minutes and counting till I escalate this to a claim.I do feel for people who still hasn't received their phone. I still got a case open with DFT.
Well it's past 4pm and I've escalated to a PayPal claim.
Until dispute was filed, seller was generally uncommunicative and unresponsive. After some back and forth, the seller posted a response coercing me to drop the dispute, then they no longer responded to any further communication.
The seller indicates that they have stock in their eBay listings, and they have been shipping out stock to other customers, but refuse to ship mine until the dispute is dropped. This is a clear violation of PayPal terms and regulations, as the seller is bullying a buyer into dropping a dispute, withholding shipping of stock until it is done.
OFT hasn't gotten back to me since I filed a claim earlier this week…any one have any ideas?
same, OFT also hasn't contacted me
OFT contacted a few people about this case, and I don't think they'll contact every single individual. From what I read here, OFT had also contacted SS.
if you do need to talk to OFT, give them a ring would be your best option.
Give OFT a ring.
I am hoping to receive my phone tomorrow. Also hope that no issue with the phone as I really don't want to deal with SS anymore.
This is my first android phone. Can you please recommend some good android applications that you like?
Just browse the top free/paid apps in every category, and gradually dig down into that list in your spare time.
There are also some gems to be caught by occasionally browsing the just in list. ;)
HAPPY 1 MONTH guys! Celebration time!
Please email SS for your voucher for a FREE slice of BS cake! Note delivery cost is $49 and expected delivery ranges from next week to next decade.
The cake is a lie.
And in this case, the statement is true.
No the cake is real, you'll just be frustrated and seething with anger by the time you get to eat it.
Oh and $49 delivery.
It took exactly a month for mine to dispatch, hope it's worth the wait!
I'm sticking to my guns.
I refuse to drop any complaint. What they are doing is wrong on so many levels. Not only is it morally wrong but illegal too. I want my phone but i am not letting them get away with it at the same time.Ill wait.
I contacted the OFT today, i wanted to tell them about the "Close Paypal dispute and we will send your phone" comment SS made. Was told the guy handling my case will get back to me.
You know you don't need a 'PayPal claim' to pursue legal action on an Australian Business right?
What are they 'getting away with' anyway? ($3 of interest?)
I'm not trying to sue them. I just want it known that SS cannot treat customers this way.
If they sent my phone and i recived it. I would just let everyone know (OFT, PayPal) and be done with it.I refuse to submit to their bullying tactics. As i said a while back i was happy to wait. Once they started shipping phones to eBay customers and maintained that they didn't have stock. Shipped out the phones randomly, now refusing to ship my phone unless i close my dispute. It's ridiculous.
I don't think i have ever been treated this poorly as a customer.
If SS is trying to get you to close the paypal dispute before they send the phone, cant you tell them on the phone that this is bullying tactics? Just a question out of curiosity.
I did, they're ignoring me now. We'll see what PayPal have to say about this.
Just got a message on the SS ticket system:
Hi Ki-tat,
Yes, we do have the item in stock and we are ready to dispatch your order, unfortunately as mentioned to you, we can not dispatch your order unless you close your dispute.
Kind Regards,
Christine
Customer Support
Shoppingsquare.com.au (A division of Apus Corporation)So, anyone who still hasn't gotten a dispatch message, go bug SS! Don't just sit on your hands, they clearly have stock. Those who have already raised a dispute via PayPal, you can either drop the dispute like chylld and get a dispatch, or escalate to a claim and try and get PayPal staff involved. AFAIK, only chylld, cittris and I have actually raised a dispute with PayPal.
I still recommend people to raise a dispute with PayPal, if only after you get shipping confirmation so SS can't hold your phone hostage like with myself and cittris. SS have jerked us around plenty, it's only fair that they get a taste of their own medicine. Of course, that could just be the bitter side of me talking here. Remember, PayPal freezes the money in a seller's account when a buyer raises a dispute until it's resolved, so SS will be forced to talk to you, something they've been so reluctant to do the past month.
They aren't bluffing, I'm fairly sure they have 90% of the stock in by now, all the people I know that ordered one have been sent tracking details.
Why would you want your money back now? :\
If you wanted to win you would either take the phone at cost price or refund a month ago. (Best you can do now is demand some form of compensation.)
We are all aware SS has stock by now. It's that they want ppl to close the dispute before sending the phone, because by doing that it saves their face from Paypal, cos dispute like this will be recorded by Paypal and it may give SS problems in future.
SS is really holding their goods as hostage, and in real life holding something/someone as hostage is a no no with law =)
We're not looking for our money back, that's what SS want us to do. We want the right thing to be done.
I think the both of us want our phones quite badly, but we want SS to know they can't bully their customers even more. Taking actual legal action will take a bit too much effort (and time…and maybe money), while lodging claims at the OFT and with PayPal is something that has actual repercussions for SS while minimising effort on our part, aside from playing the waiting game.
In my PoV, absolute worst case scenario, I get my money back. Not what I wanted, but at least PayPal can do that. But if that's what happens, I assume SS will take a hit from PayPal for abusing the customer and violating T&Cs. When PayPal looks at my claim, I'm going to tell them to look at other disputes in the SS account, hopefully they'll see more cases like chylld where the buyer ended up closing their dispute instead of escalating.
I gave them until this afternoon 5pm in my letter of demand. If they don't deliver by then I'll be raising a Paypal dispute too.
Are you still waiting for yours?
You and me KayDat! We will take down SS haha :)
I got this response to KayDat's msg that i copied.
"Hi Tristan,
As mentioned to you previously, I can not send the phone until you close the dispute.
The more this drags out, the longer you have to wait to get your item dispatched.
Kind Regards,
Christine"
God, i want to speak to the OFT… I'm going to escalate my Paypal dipute now. KayDat, did you add anything in particular when escalating?
Just the message that I posted above at 4pm.
Ah i missed that, thanks. I must say, all your responses have been really well worded. Really gets the point across.
Thanks, and your posts here have been very informative and helpful. =]
^^^ Men with Balls of Steel ^^^
cittris,
You really should contact the OFT even by phone (NSW Fair trading enquiries and complaints - phone: 13 32 20).
These bullying tactics with holding the goods until you remove your Paypal dispute are illegal and the OFT would like to know about these. These would really get SS into trouble.
Mine was dispatched Wednesday night, cleared customs in Sydney just now.
8/11/2011 11:37 pm Processed at DHL Location. Sydney, Australia
11:08 pm Clearance processing complete Sydney, Australia
5:11 am Depart Facility Hong Kong, Hong Kong
3:28 am Processed at DHL Location. Hong Kong, Hong Kong
12:25 am Transit through DHL facility Hong Kong, Hong Kong
8/10/2011 11:42 pm Depart Facility Hong Kong, Hong Kong
11:33 pm Processed at DHL Location. Hong Kong, Hong Kong
9:56 pm Shipment picked up Hong Kong, Hong KongHopefully I get it tomorrow or Monday.
Just so you know I was told every single day for the past two weeks that it would ship on the day I rang, I stopped ringing and it shipped two days later.
mines finally reached melbourne too. i think this whole ordeal is gonna make me really appreciate my galaxy 2 more than i would have originally
haha true that, in a way the phone is a memorable one ^_^
It sucks how SS is treating customers but hey I guess you get what you paid for. I think if they initially went and refunded everyone and say it was a misprice it would be alot better looking on their part. Instead they honoured the deal but then screw around with us will cause more harm than good for their reputation. Especially when ebay customers getting it way ahead of us.
I hope SS learn their lesson, cos this had cause quite a bad rep for their brand.
Anyway my phone's arrived in brissy and should be delivered today (YAY!, it's still cheaper than what we can get currently)
The wait is nearly over it finally arrive in brizzie. Not sure when it going to be deliver or anyone going to be at home to receive it :(. May have to wait till Monday to play with it
Friday, August 12, 2011 Location Time
8 Clearance processing complete at BRISBANE - AUSTRALIA BRISBANE - AUSTRALIA 07:227 Arrived at Sort Facility BRISBANE - AUSTRALIA BRISBANE - AUSTRALIA 07:09
Thursday, August 11, 2011 Location Time
6 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 10:285 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 08:11
4 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 00:26
Wednesday, August 10, 2011 Location Time
3 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 23:422 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 23:33
1 Shipment picked up HONG KONG - HONG KONG 21:56
received the phone at 0900hrs. Box was sealed and phone is in brand new condition
good luck guys
What city are you in? I'm in Sydney, last update I received from DHL was..
11 With delivery courier SYDNEY - AUSTRALIA 08:07
same here! (chatswood)
received at 10:50am!
received my phone at 9:25 - (North Sydney)
from sydney
Mines in the couriers hands now ^_^
Grats guys! enjoy the phones!
Can you ring up DHL and tell them to leave it at the door if no one is there? Or does someone have to sign for it?
signature required
ahh darn, can you go pick it up from somewhere? or do they have to try to re-deliver?
Not sure if you can pick it up somewhere, you can ring them.
otherwise they will try to deliver the next business day
The Samsung S2 saga has end for me. Just receive the hot s2 good luck everyone
- Delivery arranged no details expected REGIONAL QUEENSLAND - AUSTRALIA 08:13
have to wait… hope I will get the phone this afternoon.
hey guys - i am new to Android - just turned the phone on - asked to set up 'Google Account' ? what is it? can i use my existing gmail account ? thanks
gmail will be your google account.
yep just log in with you existing gmail account.
yes, use your existing gmail account.
thanks guys
Fucking couriers!!! I swear they never ring the doorbell, they just leave the unsuccessful card!!!
Seriously, theres 3 cars out the front and two people home T_T
Don't know DHL does that. I always get a call from them before delivery.
In my case, the courier rang me before trying to deliver to home, told him no one's home and gave him an alternative address, my work address. Another driver delivered yesterday afternoon to my work place.I woke up and it was on my bedside table, ah love sleeping in.
Hi annoynimous, which navigon app did you install? "MobileNavigator Samsung" or "MobileNavigator Australia"?
Which one preinstalled on the Galaxy S2 Australia version? anyone know?
The "MobileNavigator Samsung" is free but "MobileNavigator Australia" is $59.95
Of course the free one mate, it downloaded aussie/NZ maps after that :D
I didn't see the one for $59.95 though, I wouldn't pay for that :O
ok it was a few apps below, I think you're confused about how the free stuff works, basically the one that says free ONLY applies to Samsung phones so other phones won't see this option :p
Just called DHL because the status shows 'Delivery arranged no details expected REGIONAL QUEENSLAND - AUSTRALIA 08:13'. DHL told me that item will be delivered on Monday!! Monday, not today… Can I go there to pick it up??
same as you (regional) :( DHL don't deliver sat so i guess we have to wait till monday
DHL should be the express transportation… Yes, they don't work on Sat.
Actually my place is close to the Brisbane (20 minutes) airport without a traffic light. Now I have to wait again. Waste my time.
I've been following the thread since the deal came out. I already bought a phone before this deal, just 2 weeks before, otherwise might've tried my luck with this deal. A friend also wanted in on this deal, however he missed out by a few hours.
At first I laughed at him for missing out, but after following this thread for a month i can see he probably made a wise decision.To the guys willing to stand up and not be bullied to close the paypal claim, I salute you. Whenever I buy online as a matter of habit i just wait for the goods to arrive without complaint, even if the shipping takes an inordinate amount of time. For you to escalate the claims is something i probably wouldn't have the guts to do, unless it was something extremely important.
Anyway this thread seems to be winding down since most people have now received their phones. Good luck with the claims, it's been an entertaining month, to say the least. I definitely enjoyed the drama, better than any soap on TV.
What does this mean "11 Forwarded for delivery PERTH - AUSTRALIA 12:49"? it's now with the courier?
FTO rang me earlier explaining about SS misanticipated the stock level with the demand and that Ebay and online shopping are different department. Oh well, it's on the way now
That explanation is ridiculous.
Got the phone today and never shop on SS again
Finally, the controversy can rest in peace.
Assuming you were in the market for a SGS2, you just earned ~$150 in a month. (Seems better than 7% intrest. :P)
NOT HAPPY
mine arrived in UNSEALED BOX ! The seal on box was BROKEN
there is also an additional AU converter added (but outside box)
but still box was in UNSEALED condition. box abit dirty too.
My package was held up for 1 day on custom. could it be custom who opened my box without permission?
or did shopping scum just screwed me over again?
here is my DHL status, it got held up
14 Arrived at Delivery Facility in SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 04:37
13 Departed Facility in SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 02:16
12 Processed at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 02:15
Thursday, August 11, 2011 Location Time
11 Clearance processing complete at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 15:0110 Shipment on hold SYDNEY - AUSTRALIA 15:01
Wednesday, August 10, 2011 Location Time
9 Clearance delay SYDNEY - AUSTRALIA 14:498 Processed for clearance at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 11:58
7 Arrived at Sort Facility SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 11:55
Tuesday, August 09, 2011 Location Time
6 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 22:19any idea?
what should i do?
because a majority of the buyers here all received sealed boxes, sounds like customs to me.
my package from US got opened before, but there was no customs note, kinda pissy.
if a custom opened your box, you would get a "Opened by Australia Custom" seal/tape!
contact the seller/sender in this case!
Could have been opened by Customs but they usually put a note in there to say it has been opened.
Was the phone is brand new condition? (Ie Showing any signs of being out of the box?)
yes it was brand new, no fingerprint marks or weird thing on it
but it was placed not evenly on the box, well should i let it off? i wanna complain using the tix system
should i demand a new unit shipped? :s
damn shopping scum !
I would personally just let it slide, you have the phone, it is brand new and looks like it was opened in Customs. But thats easy for me to say as mine was sealed, but I would prefer not having to deal with SS anymore but it depends on how much you love beating your head against a brick wall.
dial ##4636## to check how long the phone has been used. should be within a couple of minutes.
Edit:should be "star hash star hash 4636 hash star hash star"(no space)
cannot display *, duno why
My phone arrived today! Exactly 1 month later.
Emailed Shopping Square about the warranty. Their reply was that our warranties started on the day of dispatch as recorded by DHL. Thank god not from date of purchase!!
Umm, you guys who are raising your paypal disputes to a claim are just kissing your cheap phones goodbye.
Raising to a claim immediately gives SS a big fat REFUND button, which closes the claim automatically and PayPal doesn't even look at it.
Its all totally automated, just like the dispute process. Its only if the seller disagrees with the claim that someone at paypal actually has a quick glance at it after its been open for several days.
A better way would be to report their extortion tactics to PayPal by other means, so that PayPal can still ignore it, and continue to sit back and watch the dollars roll in.
had to +1 this for the fact that I just discovered that today from another ebay transaction. So yes, SS could have automatically refunded you and close it immediately without much hassle but they did want to ship the phone anyways so I would suggest to just enjoy the damn phone and troll SS deals later lol.
on latest official 2.3.4 quick updates :p
If they did though they would be doing so with out my permission, in fact i have told them i don't want a refund.
I think my head would explode haha!
glad you guys are now starting to get your phones. I wish I was able to get in on the buy. I would be more than prepared to wait 1 month to get it for $100 cheaper
Hey all,
Just wondering, if any one got the samsung reader hub working ?
It's broken for me as well. Can't update the software. I don't really intend on using this feature.
I think it's due to a missing csc file (whatever that is). Google it for a way to fix it.
not working for me either, got message "error service not available (1000)" when trying to update.. tried to google the error but no luck
so for warranty we send back to SS?
I guess so, though I wish the day shall never come.
Updated ok for me, but I am using the Lite'ning v5.0 Rom if that makes any difference??
mine has finally arrived and its great.
the only thing is that is occasionally mentions chinese stuff and i want to get rid of that completely
hmmmm
Chinese stuff? what do you mean? I am not aware of any..
change your language and keypad as I have posted a few pages back.
or flash to an updated stock rom.
came today at last after all my hype is gone :( so if i need to sell this phone on ebay, what should i mention about the warranty?
are you in melbourne?
if you don't mind selling at the same price i'll grab it off you for my mate, I can't pm you here so email me - [email protected]
Guys, I checked the firmware version on the phone :
PDA : I9100ZSKG2
PHONE : I9100XXKG1
CSC : I9100OZSKG2
Build Info : Friday Jul 8…Do you have the same version on your phone?
Is there better/newer version? if so which one do you reccomend and where to download it? also any risk - thanks
kg5 from KIES
Thanks for your reply Annoynimous. I installed Samsung Kies on my laptop, checked for firmware and KIES said firmware was up to date, no new firmware available. did you update to kg5? was the original firmware version on your phone same as mine?
yes, we all start with the same firmware 2.3.3 xxkg1
the new xxkg5 was released in Poland for now. It was officially distributed by KIES and was extracted for every other i9100 owners to use.
whether you want to move to this update IS UP TO YOU. But it is easily done by using this guide,
http://androidadvices.com/update-samsung-galaxy-ii-i9100-kie…
THIS DOES NOT VOID YOUR WARRANTY AS IT IS AN OFFICIAL STOCK ROM BY SAMSUNG
if you do install custom roms and kernels, there will be a yellow triangle with an exclamation mark during boot up. This ROM does not show the yellow triangle hence it is verified.
Dialling [asterisk]2767[asterisk]3855# on your sgs 2 will give a factory reset plus full wipe on the internal SD storage, please be careful with that.
Any one looking for the Galaxy S2 deal pm me. i have one thats not been opened.
how much do you reckon post would be to 5012?
thanks for the pm, anyone else in Melb that wants to get rid of theirs please PM me
just had mine delivered….finally!