i find out Samsung i9100 Galaxy S II Black Smart Phone for $473.95 + Delivery & Handling: $49.00. i think its best deal for samsung galaxy s 2 ….
This is my first post plz comment :)
Samsung i9100 Galaxy S II Black Smart Phone for $473.95 +$49 Delivery & Handling
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I'm in the same boat; yet to receive any update past departure from HK.
No, mine updated 3-4 times before delivery, thats over a tiny 48 hour period…
Just called them, and a guy told me that all phones will be shipped today, even he hasn't checked my order number. Also DHL will take 3 to 7 days for shipping. That's great! He said he can put mine in the priority order, but who knows.. I ordered my phone around 9:50pm on 11th. I feel hopless and really want to cancel it. Don't want it anymore.
Just gave them a ring [0296663055] and the attendant assured me they would be shipped out by this afternoon (HK time) from HK via either DHL or FedEx (shipment taking 4 or 2 days respectively) and I should expect an e-mail by tonight.
They said NOBODY is being given priority (except eBay lol) and she did not even take my order number. (Just my name.)
I rang them yesterday and the lady told me it was in the process of being dispatched. 24 hours later, nothing has changed. I think it's useless to ring them, because they'll just lie to you, unless you create a big enough huff-n-puff that they will give it to you to shut you up.
you are right, just a waste of time.
She was very flustered now that you mention it, as if she was afraid to lie.
still no status change. No point contacting them now, they keep saying "it'll be dispatched either today or tomorrow". They might put in "Order Dispatched" but it's actually not, just to make me stop contacting them.
lies lies and more lies !!!!
my status hasnt changed
doubt it will
:( still at paid !!
ordered 12 july morning 7AM !!!
In the same boat as you, I paid for the phone 11/07/11 on 21:43.
If it makes you feel any worse, according to a guy on whirlpool, he ordered on 27/7 and already has his phone in his hands. How's that for service?
mine was ordered on 11th, 9:55pm.. still shows 'PAID'.
Same here, yawn…
see my DHL…….track…
i am supposed to pickup after work today……10 Awaiting collection by recipient as requested PERTH - AUSTRALIA 12:54
9 Clearance processing complete at PERTH - AUSTRALIA PERTH - AUSTRALIA 11:50
8 Arrived at Sort Facility PERTH - AUSTRALIA PERTH - AUSTRALIA 11:08
Thursday, August 04, 2011 Location Time
7 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 13:156 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 13:15
5 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 00:57
4 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 00:46
Wednesday, August 03, 2011 Location Time
3 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 23:492 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 23:41
1 Shipment picked up HONG KONG - HONG KONG 21:57
Jealous!
It's currently 13:43 Friday in Hong Kong, still something like 5 hours to dispatch on their side.
and… nothing. (big surprise right!?)
ANyone from Adelaide got theirs yet?
Mines been stuck departing the facility in HK since 9am yesterday.Consider yourself lucky, I still haven't got tracking details. (Hasn't been dispatched.)
I'm the same here; I'm guessing it's due to logistic limitations. Adelaide doesn't have too many direct freighter flights let alone one from HK.
mine was same here in perth, call DHL
I just rung up the DHL customer service and was told that it was shipped via Singapore to here but contradictory to our own records of tracking, my specific package has arrived in Adelaide as of 1100.
Then I was told that from what the rep can see, it is currently being held by customs as they would like to double-check the invoice or something and that currently electronics are being heavily scrutinized for inspections…won't get it till Monday or Tuesday. Bummer…
Stupid customs f****
my order is still stuck at "paid"… no mention of shipping/delivery
not bothered personally, but this is no way for a business to run; so i've made an official complaint to the Department of Fair Trading, targeting the parent company (Apus Corporation Pty Ltd)
sent ss a support ticket saying that if i receive my phone by COB tuesday, i'll withdraw the complaint.
you shouldn't withdraw even if you receive by Tuesday because it's their business practice that needs to be acknowledged by the FTO
by "withdraw", i meant to withdraw… SS STYLE!!!
which means i'll think about withdrawing for about 3 weeks, promise by email that it will be withdrawn today, which becomes tomorrow, which becomes the next day, and the next, etc.
i mean, it's not like i actually care about the other party.
And then in three weeks you can't be bothered to withdraw so you tack another month on the delay?
Precisely. Because there was a totally unexpected shortage of withdrawals in stock, probably caused by other, more recent, higher value withdrawals.
got mine box was seal packed……………..
hopefully other will get very soonhow do i complain to ACCC?
i wanna do it, patience is out
told tuesday, then wednesday then thursday then friday
now its 5PM here and it is still at PAID
…
not sure about ACCC, but you can lodge a complaint with the DFT here:
http://www.fairtrading.nsw.gov.au/icms-public/complaint/regi…
Is the fair trading NSW because their business is in NSW?
Yep
ACCC (Australian Competition and Consumer Commission) governs competition rigging and companies that mislead consumers, you want department of fair trades. (DFT)
I wonder if this deal will be removed before the phone arrive
if this deal is removed, how do we know if others have received theirs?? :(
what do you mean this deal will be removed…from ozbargain? who would remove it? :S ShoppingSquare has no jurisdiction here
isnt it the rule that after 30 days deal will be removed from ozbargain?
even if its popular one
coz there was one above this samsung about a week ago… cant remember what it was and now its gone :o
hm..didn't know about that rule…
but i can see bargains from march…
eg. http://www.ozbargain.com.au/?page=300you can still see old deals, but you can't comment on any deal more than 45 days old.
so essentially discussion is open until about 25/8
Use the forums.
I created a support ticket as well and same as the others, received that copy & paste response.
Purchased mine 10PM on the 11th and status still stuck on PAID …
lies again! no shippng and they said it will be shipped today
Well. Nothing happened on my order today. Do they ship stuff over weekends or not? If not I'll give them till Monday and call them up then. I'm pretty pissed!
These guys are liars. Especially Christine. This is the last item I am going to buy from them. We shall all not buy from them again and post bad comments buying from them in forums.
Worse case scenario, many of us will have to wait for more days because of shortage in their HK warehouse. I hate SS!!
If you buy a phone from their Ebay auction, they state the delivery date is estimated between Wed. 10 Aug. and Wed. 17 Aug.
My guess is that they ran out of supply on Wednesday… so more delays ahead.
I lodged a complaint with OFT, had enough with this company.
Disgusting business practice.my phone arived today DHL box.. very happy :-) there is hope for everyone
.
this POS company is going to fair trading
ive decided to lodge complain now
nice plot to steal free money on interest …
I have just lodged a complain
to those who have lost patience with this company, feel free to spend 5 minutes to type up your complain and lodge to OFT
the amount of time we have given to them to deliver is way too much now …. coupled with the lies after lies story and the free interest they are earning on our $$$
just made me boil ! :#
good on you. however, just to put things into perspective, you only lost about $3 interest (7% pa, $523, 1 month)
if i ask myself, "is it worth paying $3 to get a $617 phone for $523?" then i would say yes.
might be small but hey, multiply that by God knows how many orders they have with the phone !
and bling2 .. free bag of $$$
yup lodged a complaint too
So something just hit me… I ordered 2 phones which comes out to over $1000 and they are getting the phones sent from HK… see where I'm going here?
If my phones get held up by customs and then I have to pay gst/fee or whatever it is cause items being imported are over $1000… um… yeah… WTF? What should I do if this happens? I'm gonna epic rage that's for sure :(
and you didn't even import, you bought from an Aussie company Apus Corporation Pty Ltd which is a 100% Australian Owned Business as they claimed.
Ouch, just hope they mark it down minus shipping costs on the parcel.
Should be fine. I bought from another HK seller and they marked it to 1500HKD which is roughly $183 AUD.
Exactly.. hence the rage that would ensure!
Has anyone's order been processed since wednesday? It seems like they sent out a few (very few) orders on wednesday to keep us (some of us) happy, but then have not done anymore since then, despite promises of all orders shipping this week. This is getting ridiculous!
From what I've read from the past few pages, only a small handful had received theirs. Out of 500 people, most of us are still sitting on paid, others have received a dispatched notice but their orders have been stuck in hk. SS is an absolute joke. Calling them up/sending them tickets aren't getting us anywhere because they keep feeding us BS… promising today/tomorrow etcetc
exactly… that's why it's important to bring them to the attention of the DFT:
http://www.fairtrading.nsw.gov.au/icms-public/complaint/regi…
Yeh it is a joke! they must not have the stock yet, as they only sent out a few, probably a few that would have gone to ebay orders.
If they did have stock it would not take long to send out the orders, i could do 500 by myself in 1 day!!
Has anyone called today to see what their excuse is?
Customer checked out Unpaid 11/07/2011 21:27:10
8NT33248XN054940H Paid 11/07/2011 21:28:31
Order sent to HK warehouse Processing 06/08/2011 13:29:56
Dispatch in process Dispatching 06/08/2011 13:42:01
Order dispatched Dispatched 06/08/2011 14:25:34finally…..
CAN IT BE?? I JUST GOT A DISPATCH EMAIL!!
congrad, mate~
mine is still showed 'PAID' and I haven't received any email from SS….No fair, im still waiting. Somehow i am starting to think i rubbed SS the wrong way by filing a complaint haha!
Customer checked out Unpaid 11/07/2011 21:40:33
BPAY Payment Received Paid 13/07/2011 12:59:22
Order sent to HK warehouse Processing 06/08/2011 13:29:57
Order is dispatched Dispatched 06/08/2011 14:20:56Phew, what a relief. It looks like this is the next bunch of orders being dispatched today?
i ordered 11 July 2011 21:16… no email for me yet :(
I ordered on 12 July, could it be they process the orders backward?
that's an absolutely idiotic way to run a business.
so you're probably right, in ShoppingSquare's case.
mine still at paid
what a whole bunch of dumb ppl running the business …
i do hope OFT pay them a visit !!!!!!!
DHL status finally updated:
Clearance processing complete at BRISBANE - AUSTRALIA
Should finally get it on Mondaywish I can get it next week too. Haven't got a tracking number yet. When did you get the dispatch status updated?
You need the DHL number, its in the ShoppingSquare email.
…
Samsung i9100 Galaxy S II Smart Phone - Black
Courier: DHL Tracking No.: 18988xxxxx Date Dispatched: 03/08/2011Then just got to www.dhl.com you'll find it.
Yep, Adelaide ones have cleared customs too, woohoo!
8 Clearance processing complete at ADELAIDE - AUSTRALIA ADELAIDE - AUSTRALIA 07:56
7 Arrived at Sort Facility ADELAIDE - AUSTRALIA ADELAIDE - AUSTRALIA 07:32
Just logged on to see the latest posts here. Am I the first one to get my Galaxy S 2 delivered? Got mine on Friday, prick room mate gave it to me on Sat afternoon. The best thing? I got 2 x Galaxy SII delivered by mistake from SS. God damn, should I return the other one, my room mate is begging me to give it to him for $250 which will halve my cost to get the SII. What the hell?
If you keep it it's almost as bad as stealing, and I wouldnt give it away for $250. If your gonna steal, sell it for a profit as you are taking most of the risk.
Hmmmm feel guilty as hell, will email SS, see what they say. I won't pay for the shipping back unless they will refund the shipping cost back to me first.
Holy shit! Can't believe got x2…haha
Tell them you'll send it back on Monday or Tuesday. Then Tuesday or Wednesday. Then late next week.
Then just never send it.
so much win right there!
Lol you could easily sell it for $600 considering its new.
So that means you get an Galaxy S2 + $80.
Despite them screwing us around i wouldn't, especially now that you have said on a public website you have another one. :)
Hey! send it to me, im still waiting haha
fuuuark jelly. i'm in need of one of these babies if someone doesn't want theirs :/
You shouldn't have said anything here if you wanted to keep it… :\
mine is sitll paid :(
damn idiots where did they learn the way to run business?
unscrupulous businesses practises are the norm in China…they brought their habits here it seems [no racial, just observation]
The people who were saying the phones might not be new, they are new and sealed. It didn't look re-packaged or re-sealed. The mistake 2 x phone sent to me might had been an admin issue, especially after the fiasco that was this deal. I had an SS membership 1 year ago (forgot the password) and I made a new one just to get this phone, obviously the address is the same for both. Maybe that's why they sent me 2 by mistake? I am sure more people will get getting theirs on Monday or later next week. I was one of the first to buy it. Hmmm, just checked eBay, yea I can flog this for $500+ on eBay but my room mate wants it for $250. Difficult, will contact SS and see what they say first. Don't want to open it yet. My friend keeps saying they are a multi-million dollar company, what is one extra phone, hehe. Dodgy guy. He will probably sell it to buy an iPhone 5, the iPhone lover that he is.
he will prob then resell it again for profit!
evil knows no boundaries whether its the sender or the receiver, do as you will.
you've done the right thing by emailing them back, otherwise I'm pretty sure it's considered theft.
By them delivering the product late and gaining the interest on the money collected is not theft? Let me emphasise deliberately delaying the delivery of what we pay for. I say keep the extras you receive. We obey the rules on their T&C, we should get what we pay for. Next week will be lawyer time and they will bear all cost.
I am still waiting for my dispatch email
and to the guy who received 2 - why the f did you write that on here?
To those who received a dispatch email on saturday… have you guys got any updates to your package? Mines still stuck in HK =/
+1
So I assume you're also only on "Shipment information received"?
After doing some research, it looks like DHL have not even got their hands on the phone yet, but merely notice to pick it up… "This means that DHL has received a manifest containing the shipment but that it has not yet physically entered the DHL network." So looks like a bit more of a wait but by the looks of other people's tracking here, once DHL have actually picked up the phone then the phone should be in Australia by the next day?
mine is still paid :(
Still no dispatch, sigh.
Should we even bother ringing every day?
I think its a waste of time.
They will just lie to you to get you off the phone.I suggest following the process i posted a few pages back.
Sending a letter of demand and then logging a case to the Office of Fair Trading
My dhl status hasn't updated for over 24 hours. Still stuck on Departed Facility in HONG KONG - HONG KONG. Is this normal?