• expired

Sign up for Telstra Broadband ($90/Mth) & Get First Month Credited Back @ JB Hi-Fi (In Store Only)

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UPDATE: I have ammended the deal to reflect that, unlike last year's deal, the modem cost is not waived, but is instead baked into the plan as a monthly cost. If you already have a solid MU-MIMO AC/WiFi-5 modem router and will be looking to exit out within 12 months, this deal is probably not for you.

Similar to the previous offer last year, JB HiFi have been running this since November, though the Telstra TV component has been removed. There may or may not be a delivery fee charged for sending out the modem (at last check, that was not the case). I have confirmed that this offer is valid and active with two different Victorian stores.

Sign up in-store at JB HiFi with 100 points of ID and you get:

  • a Telstra casual Unlimited Broadband plan @ $90/month (either ADSL, Cable 50/100 or NBN50 depending on what services your area)
  • AC3150 4x4 MU-MIMO Telstra Smart Modem with 4G backup (billed at $9/month for 24 months and then credited back, meaning you have to pay any remainder off when you terminate your service)
  • unlimited local, national and mobile calls (requires active phone line or NBN service)
  • free standard installation
  • one month credited back to you (apparently the 2nd or 3rd month)

If you don't have a JB HiFi local to you, you can get the same offer via Telstra's sales line, you just won't get that free month of credit. I'm not going to post that as another deal as it's technically a negotiated offer. For those running the numbers, the JB HiFi credit means the modem has been fully paid for after 15 months of service.

For the mods, I've linked the terms of the old deal (though they're technically not valid) as there's no listing of this online; I hope this is OK. I've set the end-date to the end of the year, as it seems this deal isn't voided by plan pricing changes from Telstra.

If you're in an NBN HFC area, you get the added bonus of 100/5 MBit cable while you wait for the network to go live in your area.

Enjoy!

Credit to /u/BenTennyson for the updated CIS info.

Related Stores

JB Hi-Fi
JB Hi-Fi
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closed Comments

  • I'm paying 100 a month for my internet, but I recently finished the 2 year contract.

    I'll ring them up tomorrow and see if they'll knock ten bucks a month off for me, or I'll shit can it and sign up the missus as a new customer.

    Cheers for the 120 (plus free month potentially) every year I stick with this deal, OP.

  • +15

    Just sign up to Aussie Broadband. Shit show Telstra isn't worth the money

    • That's funny, they seem to be charging $99/month for the same thing

      Also $10 credit on first month compared to free month.

      • +10

        Nah, $99/m for unlimited 100/40.

        On Telstra 100/40 is an extra $30 a month without any deal. This is for NBN50/20 only.

        • +1

          If your not an existing Telstra Broadband customer, you should be easily able to negotiate a free upgrade from 50/20 to 100/40

          • @bombaman: It's no longer sounding like a casual plan, as the only way they'll do anything is if you agree to signup for 24 months.

            And I've found their answer to all requests for more sensible charges or conditions on these lock-in contracts to be a flat 'no' for some months now.

            But yes, if you want cheaper shitshow cable, are out of contract, and are stuck waiting for the NBN shitshow via cable, maybe this will save you for a short while

        • +7

          I'm confused as to why I'm getting negged:
          $79/month for NBN 50
          $20/month for Unlimited Local, National and mobile calls
          = $99/month

          Telstra
          $89/month for NBN 50 with Unlimited Local, National and mobile calls.

          How is Aussie broadband cheaper??

          • +2

            @pennypincher98: It's cheaper than Telstra's recently jacked pre NBN pricing, and because you get a landline rental thrown in, nothing competes with it if your area is yet to get enabled for NBN (POTS line rental makes everything so expensive any other way).

            But it's more than other NBN RSPs, so if people are signing for NBN services, there are better deals around, not just Aussiebb, MoreTelecom, futurebroadband, iiNet/Internode/TPG and so on. Any one of them will allow you to avoid having to signup with one of Australia's most troubled ISPs via a questionable retail operation that is unlikely to look after your personal info with much care.

          • +7

            @pennypincher98: So it's cheaper if you want the unlimited phone calls, but if you want the speed, then ABB is cheaper.

            • +2

              @DogGunn: Well said!

              Now, how much is it worth not to have to negotitate with or traverse Helstra's customer service (and the ACCC when they mis-bill/break something/won't fix it, etc.)?

              And, how much is it worth to have an ISP that employs customer service staff that know their tech and doesn't use robots to patronise every caller?

              Hmmmm. Stop… Now. My apologies @Jasswolf, you mean well, we know.

    • This deal isn't for everyone, but for those of us who have a choice between ADSL and Telstra cable, it's an excellent interim option.

      It's also a better price point than Aussie if you're on NBN50 and need a new modem/router.

    • just sign up to 4g, shit show nbn is ;)

      i got just over 100mbps with telstra the other day ;) provided u dont want unlimited downloads

      • +3

        Or the high latency if you're a gamer.

  • +3

    So let me get this straight:
    - Unlimited data on NBN 50mbps plan
    - Unlimited local, national and mobile calls
    - Free modem and installation.
    - No lock in contract with Telstra.
    - For $89/month

    Kind of seems weird that when I left them a while ago the best they could do (their parting offer) was 500GB for $99/month on a 12 month contract.

    This is a much better deal!

    • +4

      Was able to negotiate with Telstra to upgrade my old 50/5 cable to a 100/30 NBN with no change of contract. Now paying $79.9 for a 1000gb data on 100/30 NBN. Got it via online chat though.

      • Well that's even better.
        Do Telstra do any discounts if I've also got a mobile plan with them?

        • +2

          Have no idea since I'm satisfied with current plan and stopped hunting deal for broadband now. But you should always try with their online chat. I did spend about 2-3 hours and went through 4-5 consultants. And finally someone was willing to get me this plan with no extra fee whatsoever.

          • @nico8amy: nico8amy - what did you say to them to get the speed upgrade

        • Yeah it's usually $10 a month discount

      • +3

        you can negotiate 100/40 unlimited for $90pm

        • 100% - I did this yesterday and jagged the $10/month discount on my BYO mobile plan too

          • @benerrol: Do you have a reference for this? Going to try my luck. $49 BYO with $10 discount + $89 Unlimited 100/40 and I would be sold!

        • 100/40 unlimited NBN with Telstra seems reasonable. Any existing customers got this without needing to sign a new contract??

        • Will try as an existing customer hence I'm just gonna say going elsewhere eg. ABB

      • +1

        I'm currently on Telstra Cable 100/5 with speedboost $80 ($10 discount per month) when I signed for two years contract back then I knew NBN was coming I got them to add a note on the system to give me the highest tier NBN 100/40 at no additional cost. Lets see what happens when it comes towards end of this year.

        My argument was if I switch to NBN my download speed slows down to 50 at standard plan

      • Hope did you get it? I talked to a web chat op and she offer $79 for 200GB on 20Mbps.
        I clicked that cross button right away.

        • -1

          "My argument was if I switch to NBN my download speed slows down to 50 at standard plan" about the same thing.

        • +1

          Its a hit and miss with Telstra rep. Had to went through some. Most time I close the chat right away if the rep didn't feel too willing to negotiate.

    • +1

      With Telstra I feel you need to keep trying with different consultant. Some straight out refuse a negotiation. Some are much easier to talk to.

  • I signed up with Telstra NBN in early March, but I didn’t get any connection in middle of May. Then I gave up. Telstra booked 3 times NBN appointments, but nothing happened. I had NBN connection with iiNet in last 2 years, so I don’t think i have line issues. Anyway, Telstra’s overseas customer service team keeping blame me that I wasn’t at home waiting for NBN technicians, but the fact was, I wasted 3 days annual leave to stay at home, there was no one came.

    • +3

      Call their complaints team, and ask for 3 days loss of income.

    • Had similar nightmares with Telstra. Signed up in Jan, still no connection nor response from complaint team. Pitful.

      • Same here. 3 months with initial online chat lasting over 60min which I saved as reference then 2 more phone call lasting over 60 min each with the same response as I’ll check, sorry don’t know what happened, we’ll put through the order again. Plus technician came out 1 week earlier than I was told so I was not home for that. My last phone call lasted 3min as I just told them to cancel all order

  • +1

    Can anyone confirm if leaving before 24 months, you must pay back the remaining cost of the modem?

    • +1

      Yes, you are.

      • That might be how the Telstra offer works (I'll amend the OP), but that's not the claims of the JB HiFi deal, where the modem cost is waived.

      • Just curious, how does the modem cost factor in if going month to month on this same plan (albiet through Telstra themselves).

        Is it still split across the 24 months, or just an outright payment?

    • This isn't a 24-month contract.

      It's a one-month contract, but they'll likely request the modem back if you leave in the first 3 months as a means of recouping their costs.

      • But I am pretty sure the modem is not free. You get a monthly discount to offset the cost the modem. If you leave before 24 months, you pay out rest of the device cost.

        Extract from CIS:

        Changing or cancelling your plan
        You can change to another plan within your plan range once a month while the plan range remains available to new Telstra customers. There are no Early Termination Charges if you cancel your plan. However, you will need to payout the remaining cost of your Telstra Wi-Fi Modem (if you received a modem included in your plan) if you cancel your plan within 24 months of connecting, and any outstanding Hardware Repayment Option repayments will be payable in full.

        • Read back on the original JB HiFi deal: the modem cost is waived. As per my above comment, I'll amend the OP in regards to Telstra offering the same deal.

          Even if the cost was included in the $90/month plan as a rental fee to be paid out, it's still an AC3150 modem/router at a decent discount, ableit one with locked DNS settings.

          • +1

            @jasswolf: Oh no doubt. My comment was just to make sure people get a copy of the JB HiFi CIS before signing up. Some people just might be ISP hopping just to get a free month and a free modem. I think Telstra RRP on those modems are $216. So it would suck to get a fee like that on a bill.

            • +1

              @TomGum: As I understand the original offer, you needed to be signed on for at least 3 months to ensure the modem was paid off, but I'm confirming details on the phone with JB now.

              • @jasswolf: TomGum is correct - you will need to payout the remaining cost of your Telstra Wi-Fi Modem (if you received a modem included in your plan) if you cancel your plan within 24 months of connecting.

                JB Hi-Fi don't offer a separate Home Internet package, just Telstra's offering with the aforementioned discounts/credits.

                The package is $90 p/m, not $89 p/m - the info in this post is all for last year's deal which ended in July 2018. JB Hi-Fi's current deal has been active since approximately November.

                • @BenTennyson: Yeah I just spoke with them again before, and have updated the OP: the modem cost is baked into the plan, but is charged at $9/month for 24 months.

                  If your existing equipment is old, an AC3150 modem router like this is very solid, even though the firmware is locked down a bit, and the credit softens the blow, but it is a factor for some to consider.

                  • @jasswolf: This is the current JB Hi-Fi deal, unfortunately whomever you are speaking too is incorrect.

                    https://i.imgur.com/CaBce85.jpg

                    • @BenTennyson: I think we're saying the same thing here: regardless of where you sign up, while you are with Telstra, you are billed and then credited for the modem cost at $9/month. But once you leave, you need to pay out the contract for the modem.

                      Is that correct?

                      • +1

                        @jasswolf: Yes, that's correct. I was also referring to the p/m cost that was stated in the title (originally $89 then changed to $80).

  • Telstra for $89 pm and one month free or ABB for $79 pm and one month free?
    https://www.ozbargain.com.au/node/451827

    Is it worth paying more for Telstra considering the unlimited calls are useless if you already have a mobile phone?

    • +2

      ABB usually have a $20 monthly discount code that works for the first six months, keep an eye out for that.

    • +1

      "Is it worth paying more for Telstra considering the unlimited calls are useless if you already have a mobile phone?"

      Without doubt, a rhetorical question!

    • Since there is no $20 off deal at ABB, I would go with this..

    • Copy paste someone else's comment here for you

      AussieBB
      $79/month for NBN 50
      $20/month for Unlimited Local, National and mobile calls
      = $99/month

      Telstra
      $89/month for NBN 50 with Unlimited Local, National and mobile calls.

  • If you can get cable then its worth it. So you have the highest speed possible for internet

    • only downside is the shit upload. i rather NBN HFC tbh.

      • +1

        I'm not sure any new customers in an NBN area can sign up to anything other than the NBN…

        • +1

          Spintel's 4G is an interim/temporary replacement for NBN, as long as you only need 12/1 and 250GB/month

          • @resisting the urge: Is it possible to use the SIM card from it in a portable wifi hotspot? Sounds like a great plan to use for my laptop.

      • +1

        If you use that extra upload bandwidth… I have cable 115/5 (which seems to be a little higher than 5 half the time i do speedtests) and also hfc nbn at my partners place. The hfc nbn is fine so far but literally nothing we do benefits from the increased upload. The cable service just kicks butt 24/7.

        • +1

          In the future when docsis 3.1 gets implemented by ISPs it will get a lot faster.

          • @Griffindinho: But this assumes your RSP will proatively/willingly pay NBN for the upstream bandwidth, let alone do a good job managing contention as it transits it's POIs

            • @resisting the urge: True, hopefully we will see in the coming years

              • @Griffindinho: Well we're not even seeing it (fit for purpose bandwidth provisioning) yet, certainly not with any of the major RSPs. So how it can happen I don't know, sure when they all get fed up offering ratcheted levels of quality (as defined under NBNCo's wretched traffic classes), at the point when people are fed up buying service they can't get, will they then introduce faster access tech that still, won't have appropriate upstream provisioning.

                Everything is 'best effort', the past generation's undying legacy to the next generations, the legacy of Abbott and Turdball's hapless razorgang of weaseling lawyers. If we ever see parts of the NBN access network enhanced, it will only make this baked in aspect of the design worse.

          • @Griffindinho: Not only is it NBNCo's responsibility to bring that online, they already have.

            They're currently using it to improve evening traffic while they're sharing the spectrum. That being said, if we're all still sitting on NBN100 with no higher plan offerings by the time the next election rolls around, the LNP will have a lot of explaining to do.

            • @jasswolf: I'm on a 100mbps FTTN plan and pulling down 88mbps on speed test although my modem shows a sync speed of around 106-108mbps. I don't know if there's any higher speed they can offer us by next election as their FTTN wasn't built with the future in mind.

              • @Agret: Depending on your distance to the node, there's existing VDSL tech that pushes things to 280-150 MBit, but for those outside the node distances where VDSL shines (600m), no PSTN-based delivery system is going to progress beyond what's on offer today.

  • Seems like they changed the deal as it is now credited in the 2nd/3rd month.

    I did this deal last year, got a free month of NBN, Telstra TV & modem.
    Cancelled without issues.

    Granted, the telstra tv is kind of useless since it requires telstra internet.

    Last year's offer - https://www.ozbargain.com.au/node/379381

    • +1

      Not anymore, I heard. Not that I use it anyway.

      • oh ok, might give it a go.

    • +1

      Telstra TV now works with non Telstra Internet. I am using it with Optus wireless broadband.

      • it was the FTA tuner that had the restriction right?

    • Did they let you keep the modem?

      • +1

        Yeah, although with NBN it just acts as a bridge/wifi hub

    • Best I can tell there is no Telstra TV in this offer.

    • Not needed. But beneficial. You need it if you want to search across all streaming platforms and some other small differences, I believe.

  • Have anyone who got nbn and try to port it out to other carrier? It is very hard as i know. That's why many of the carrier give no contract term as it's not going to be easy for you to port out anyway so choice your carrier wisely.

    • There were industry agreements put in place from very early on to make porting very simple.

      Can you provide any evidence of your claims?

      • -1

        I can share my experience, moved from ABB to Exetel over a week ago. Exetel confirmed service is active last Monday but for some reason still no service….

        • While that sucks for you, that's a technical hitch, not a hidden fee or contractual issue like batman2013 is suggesting.

          Hopefully your issue gets escalated! Don't forget to contact NBNCo if you're really struggling.

          • +1

            @jasswolf: Oops sorry.. yeah hoping to cancel with exetel if they cant have it fixed by end of tomorrow but hopefully someone knows what the issue is as it was absolutely fine with ABB. It makes me think why i changed in the first place…

            • @nick111: im in between the line for choosing either Exetel or ABB, $90 for Exetel over twelve month With two months free for NBN100, don’t seems to find any deals for ABB, what’s ur reason for switching?

              • @Xinjiang: I found exetel to be cheaper compared to ABB plus they were offering 1 free month with no contract..

    • Have changed provider twice (FTTN) and each time it was roughly half a day without internet and then no problems. Same story as when you churn on ADSL.

  • If your location only got 1 port or path then for the carrier to change over. It involves Nbn co. Your current carrier. New carrier and you. Any of the process fail then you won't even know which party fail from their end. It also involve the wholesales group who hold your phone number. The data part shouldn't be hard but the phone number won't be easy.

    • +3

      It literally is the easiest thing in the world to port from RSP to RSP on the NBN. Have done it numerous times on FTTN (myself and others) as well as a friend’s HFC. FTTP/Fixed Wireless is simply as they just enable the next UNI-D port.
      It’s 1000x easier than churning on ADSL and the sh**show with having to rely on porting your phone number as well and the DSL portion of it separately, get one part wrong and it screws up the other.

      If you have a ‘landline’ number then move it to a VOIP provider who’s independent of your internet connection.

  • I agree with Porthos. If your phone number is not important then you won't have an issue or port to a 3rd party voip to be save.

  • So basically free modem?

    • I'm now 95% sure that the modem isn't free, but with the credit it will healthily discounted if you use their service for long enough to get that. While you're with Telstra it's billed at $9/month, then credited back to you.

  • this is such a disappointing deal.

    my folks are on cable with telstra. they have been on the following plan for at least a couple of years:

    pay $99 per month, get 1000gb cable internet, 100mbit down (i.e. speed boost included), unlimited home phone, and foxtel drama pack with an IQ3.

    now their street has switched to NBN and they are getting hassled to "upgrade" to a new plan, but guess what - its more expensive and only 50mbit. They are literally being asked to pay more for a downgraded service (yes, i know, NBN has higher upload speeds but that has not been an issue for my parents' use case).

    Thanks Turnbull.

    • +1

      That's Telstra's doing to consolidate their plan offerings.

      If it's still early in the contract, there's a cooling-off period they can utilise to move to another service on NBN50 or NBN100 and they can bundle Foxtel separately, or they can talk to the disconnections team and see if they'll offer a discount.

    • I'm on the same plan I think ($99/month Entertainment Bundle) and they tried to get me to 'upgrade' but could only offer me the same price but without foxtel (they weren't pushing me across to NBN either so exactly the same cable)… I got an email the other day stating that the bundle price will go up to $109 in July

      • Yep my mum got that email the other day. Looks like it actually might be better for them to stay on the higher priced plan (at least until i'm back in adelaide and can call and harass their retentions line again).

  • +1

    Considering, thanks op.

  • Negging for telstra incompetence and overseas call centre.

    I have telstra, coaxial overhead cable got taken out by a truck with their load too high (Just missed power lines).

    Telstra support asked me multiple times to turn off modem & turn back on………… 6+ hours later messing around with Telstra i emailed NBN directly & had it sorted in 15 min.

    Go with anyone else that has an Australian support team.

    EDIT: Accidentally pressed + & revoked so i now cant neg, bummer.

    • Noted, but your complaint is a common one amongst many ISPs.

      For people in areas where the choices currently are ADSL and Telstra cable, this is a solid deal.

      • Google reviews - Aussie Broadband 4.8/5

        Don't accept mediocrity.

        • +2

          AussieBB aren’t the be all and end all. I was with them for 6 months then got sick of the shocking international speeds and wasn’t going to wait for their international network upgrade.

          Changed to Superloop and exactly the same speeds as Aussie, but international speeds actual work as they’re meant to. Plus paying a bit less a month for the 50/20 plan, it was a no brainer.

        • I'll probably go with ABB when the time comes, if only for the first 6 months. For most people (i.e. those who can do basic troubleshooting), it's not worth paying $10-$15 more for a better support line.

          What I look forward to is support chat bots getting deployed, because it means the remaining customer service reps will be of good quality when you actually need to reach them.

  • -5

    I'm on 4G and getting 100/40 Mbps on a 200GB/$40/mth package

    Just waiting for 5G to be introduced

    What do I say to NBN? "Not today"

    • Cool story.

    • Which provider?

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