[VIC] Metro Trains Compensation - Free Daily Ticket (If Used > 10 Days in March & Active >28 Days)

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NimitzHarrington on 09/04/2019 - 21:48 metrotrains.com.au (6895 clicks)
Last edited 09/04/2019 - 22:09 by 2 other users

Metro trains missed their punctuality targets for March 2019 so anyone with a Myki pass of >= 28 days and used it for at least 10 days in March 2019 can apply for compensation by filling in their online form.

https://twitter.com/metrotrains/status/1115543920073510914

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  4790ausbargain on 10/04/2019 - 12:21

  Any idea why don't news.com.au cover the issues that the general public is facing because of this train disruptions on cranbourne/pakenham line?

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    Letrico on 10/04/2019 - 16:24

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    Because metro trains is so incompetent that disruptions are not news worthy anymore.

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  4790ausbargain on 10/04/2019 - 12:27

  +1

  My suggestion to fellow ozbargainers:
  Make a complaint here:
  Phone 1800 800 007 – 6am to midnight daily (all night on Fridays & Saturdays)
  Email: Click here
  Website: www.metrotrains.com.au
  Postal address: Metro Trains Melbourne
  Customer Feedback
  GPO Box 1880
  MELBOURNE VIC 3001

  Either call them or send them an email and explain them the issues you have had. Just dont give up because they mention it is only for myki pass holders. Take a chance and you might end up getting compensated.

  Get every bloody penny back Metro. They aint worth a single cent.

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  RacingBull1 on 10/04/2019 - 19:11

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  Just call ptv and advised it’s onyl for gipsland line.

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  spammingb on 10/04/2019 - 21:39

  I have a 33 day pass but it says I'm not eligible?

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