Pricing error?
$2 Castrol Edge. Click and Collect for ultimate savings mode.
Enjoy.
Mod Update: Must sign in with Club Plus Membership to see price in the title.
Castrol Edge 5W-30 A3/B4 5 Litre $2 (Limit 2 Per Customer) C&C @ Supercheap Auto (Club Plus Membership Required)
2542
Ldaver01 on 05/03/2019 - 12:40 supercheapauto.com.au (9087 clicks)
Last edited 05/03/2019 - 13:35 by 2 other users
Last edited 05/03/2019 - 13:35 by 2 other users
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Thanks for the deal guys!!
Was lucky to arrive just in time to pick mine up at Devonport, Tasmania.
They were just about to cancel orders as some people have already mentioned so well done to anyone who got their cheap orders.Got mine, rushed to check OzBargain as soon as I got back…sure enough, marked as expired. Got my confirmation email just before 2PM and picked up shortly after (lady commented how quick I was…just nodded and ran out as fast as I could before they could flag me down). Wife couldn't understand why I didn't look at a filter and wrench "since you were already there."
Thanks Daver01.
Pick up mine at SCA Wynnum at 1.03pm and the guy said I am the first one!
Wonder if anyone managed to get more than two?I ordered two lots of two. No issues at all
I have gotten a call, which I missed, but no email to cancel, so I am going to try go in late or on Saturday and hopefully it will still be valid.
I just got a call saying order had been cancelled and refunded.
Had already received my SMS and email to come and pick them up.
And just got another call saying they will actually honor it!!!
Their legal team must have got the better of them - small price to pay rather than face negative backlash.
I haven't received any confirmation email or SMS. I'm about to receive a call aren't I :(
Thanks op picked up mine an hour ago
where at?
Wentworthville
Just got a call from my local that they have received an email from head office stating that they'll be honoring the deal for those that got the confirmation email. This was after they initially told me that they wouldn't be honoring it. Kudos to SCA as they definitely didn't have to, ripper deal!
Effective marketing strategy by word of mouth.
Better than a full page ad in the national paper that would run in the $thousands.
Good move SCA, Ozbargainer's favorite auto parts store.Thanks for posting this. Important info.
No worries, I tried to post this deal initially but it was unpublished because I didn't realise that you wouldn't see the price unless you were SCA club plus member. Was hoping to get a good first post in.
Take my upvote in compensation.
is this bad for my madza 3 2011? my mechanic told me that this oil was too thin for my car.
It'll be fine*
*I'm not a mechanic…
Check your user manual , usually they will have couple of suited oils based on weather conditions that you drive
Usually they recommend thin oil for hot weather
SCA website can tell you if it's suitable for your car. I wouldn't be surprised if your mechanic just didn't want to give you a discount rate because you supplied your own oil.
+1 , i think most mechanics won't mind if we supply parts , i always buy parts online and my mechanic only charges labour per hr
It's fine, I have the exact same car, have been using 5W-30 and 5W-40 interchangeably, no problem so far. knocks wood
I'm pretty sure it's the recommended viscosity?! Check your user manual
in the user manual, they recommend 5-30w or 5-40w and castrol recommends 5-30w castrol edge too. but when the machanic put his oil in, it felt quiter than 5-30w oil, maybe its thicker so makes less noice :)
for a new car its fine .. for a car 5+ year old with 100k on the odo then in summer its better to run 10-40 or 10-30
in winter 5-30 is still ok.
Epic first post, congrats OP and welcome to the community.
tips hat
Kotara store just let me pick up my order
Picked up from North Paramatta little while ago.
North Parramatta store didn't honour mine, they said it cannot be processed.
did u get an SMS saying it's ready for pickup?
No, I didn't get but i had other orders from yesterday to be collected. So checked on this as well.
Looks like this deal is finished online.
Of course it is - it was finished within the hour or posting. Then it's just been wondering whether they would honour it or not for those that purchased.
Thanks Champ
Picked it up an hour or two ago with no issues. Spotted 10-20 bottles behind the register waiting to be picked up. Said to the staff member, "lot of people buying oil today eh?". He said that he thinks its a price error and until head office told him to dishonour the orders then shrugs.
Can people please include the store they’re collecting from to save us all the hassle
Chatswood let me pick up 1 order, SMS confirmation received.
Had put two orders through, just trying my luck.
The guys there are quite friendly, asked if he could have half of it after seeing the price on themYou are lucky. I just called Chatswood store asking why I haven't received the pickup message yet, the guy said they have no stock however the orders just went through regardless. I placed my order at 1:35pm and now still waiting for an update. sign
That sounds like a BS excuse to me - the old 'we have no stock and it oversold trick'. I'd go to the store and ask "Then what are all these ones on the shelf then?"
Just picked up mine.
Store?
Mittagong
Wow top deal op, I picked up my 2 at 2pm from Wetherill Park NSW
just collected mine.
when I said what my order was the SCA dude rolled his eyes and said "some one F%^ked up in head office"
I ordered earlier and got a call within half an hour saying they had run out but a shipment was due on Friday. I havent heard anything yet, so it might still come through but not hopeful based on the comments above.
Worth a try I guess.
Carrum downs is NOT honoring the order.
User puzzles2 posted this about 1hr ago:
"Just got a call from my local that they have received an email from head office stating that they'll be honoring the deal for those that got the confirmation email. This was after they initially told me that they wouldn't be honoring it. Kudos to SCA as they definitely didn't have to, ripper deal!"
Try see if they honour it now, provided you received a order collection email.
Went back there, asked for their email from the head office saying not to honor the orders.
The employee offered to call the head office so I'd talk with them.
I did, saying I received a confirmation email and text. I'm not imagining things.
What does the confirmation stands for?
It's not "perhaps pass by the shop and maybe you can have them if there's stock or anything".
Anyway, apart apologies, I didn't hear anything else.So you got the oil?
@placard: Perhaps,
Sent an email to the online sales team.
We'll see how it goes.
I'd be happy to accept a canceled order with email or text before I'd gotten there.
But it's a mess now.
Seems like Carrum Downs has not got the updated directive from Head Office??
Pick up mine at warwick farm. No questions asked, just a smile.
The entitlement in this 'deal' is astronomical.
This is Ozbargain. Did you expect any less of us? I think the Ozbargain authorities need to revoke your license matey. /s
Go away.
astronomical is an understatement.
I walked in fully expecting to be denied the product, and i was ok with that.
Pricing error, it happens, doesn't entitle anyone to anything.I think myself lucky i get a couple of jugs, won't be flogging them on Gumtree like some of the others here are, i'm actually going to use mine.
Being an OzBargainer does not mean you have to be a dick.
Jugs?
Totally agree with you, it's an obvious pricing error and pricing errors are covered on the SCA terms and conditions of trade. Good to see some stores honoring the price error. It's why I continue to shop at SCA.
Congrats to those who secured bottles at that price.
Update - after reading here called the store and informed them that they should've received an email confirming eligibility for people who received a confirmation email. Long story short - they will honor 1 order (2 cans) per customer, which is fair enough I suppose.
They also said that store received a "number" of emails from headoffice regarding this deal :-)
Well hope this deal come up again soon!
I collected mine around 2:30pm and was told that they were cancelling orders that hadn't been confirmed. Thanks OP!
I just called the online customer service, they said that if the stores are out of stock then the order will be refunded. Got excited for nothing :(
Sounds like a sneaky trick where they'll pretend all the stores are out of stock.
Just had my Paypal credited with $4…
ACCC anybody?
Had you received confirmation text message and order invoices?
I just received this for my online order
Your order is packed and ready to send!
Your order has been packed ready for shipping and will be on the way shortly. You can view all confirmed deliveries through our Track & Trace service which will be active within 24 hours.
Hopefully all is well
I just got a refund through PayPal, no explanation or phone call. My order was with SCA Glen Waverley
Same. Just refund. No call/explanation. Myaree WA
same, refunded, Chatswood NSW
Balcatta store honored… Maybe let Myaree know another store in Perth is honoring it..?
Managed to get 2 before they shut the site down. Just picked up 2 from Balcatta, Perth. No trouble and they had a few behind the counter for people to pick up. Thank you OP, you the real MVP!
Hey, how unfair is this. I picked up my bottle and now I've been refunded $2 ;)
Lol so you got yours for free? :p
Bad luck. I guess you'll be returning it, since you haven't paid for it.
I am offering to return unopened bottles to SCA stores, for anyone feeling guilty about taking advantage of SCA's price error. I would return your bottle for you, but sorry I'm in Brisbane.
No luck for me, place the order at 1pm, got confirmation order ready to be pick up at 2.30pm, went to to liverpool store at 4pm and being told they will not honor the order. still no cancellation email and refund
That is sucked
Just received cancellation email with this pdf titled "Microsoft Word" - Apology Notice XXX - 19WK37 Gas Cylinder
https://www.supercheapauto.com.au/on/demandware.static/-/Lib…Dear Customer,
We regret to advise that due to an administrative error on 05/03/2019, “5L Castrol Edge 5w-30 (PLU 299206)” was displayed online with an incorrect retail price.
Once Supercheap Auto became aware of this this issue the product was removed from display online and an apology notice published https://www.supercheapauto.com.au/on/demandware.static/-/Lib…
In line with our terms & conditions a number of orders have been cancelled in relation to this, including your order SAU0000xxxxxx.
Please accept our apologies for this inconvenience.
Regards
Supercheap Auto Team
PH: 1300 175 010
PO Box 344 | Strathpine QLD 4500
www.supercheapauto.com.auJust received an apology email from Kyra:
Dear Customer,
We regret to advise that due to an administrative error on 05/03/2019, “5L Castrol Edge 5w-30 (PLU 299206)” was displayed online with an incorrect retail price.
Once Supercheap Auto became aware of this this issue the product was removed from display online and an apology notice published https://www.supercheapauto.com.au/on/demandware.static/-/Lib…
In line with our terms & conditions a number of orders have been cancelled in relation to this, including your order.
Please accept our apologies for this inconvenience.
Regards
Supercheap Auto TeamStore please?
Glen Waverley VIC
Cheers
Order cancelled :(
Ah well, well done to those who managed to pick up in time, unreal price.Which store please ?
Mirrabooka.
Got confirmation to pick up hours ago but was cancelled anyway.
Picked up mine from a canberra store at 5.30. No issues at all.
Cancelled, Belconnen store pickup.
Did you get the sms confirmation that your order was ready to pickup?
No, nothing. Spent the $5 for membership just for this deal too. :(
Don't worry - you get $10 to use for another purchase - so actually still come out ahead.
I only went because I got the sms to come and collect my items.
@placard: Yes…Hence my post:
I only went because I got the sms to come and collect my items.
Otherwise I wouldn't have turned up to the store
@Ten: Ah k, sorry. makes sense. This is getting really confusing how everyone's got different responses.
@placard: Yea, not sure about the others tbh.
I got an sms about 30 mins after I placed my order. Then I picked it up on my way home and they didn't say a word about it.
I was simply adding that I didn't just randomly turn up, I did actually receive and SMS.
If I order something click and collect I'm not going to rock up to the store until they tell me it's ready, or at the very least I would call to save myself the travel time.
Morley Galleria is in WA, 3 hours behind Syd / Melb