• expired

Telecube 25/5 NBN Special Offer - 100GB/ $40 - 500GB/ $45 - 1000GB/ $50 -- $49 Setup ($25 Credit Back)

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Hello again Ozbargainers .. this one is for those of you who want a nice price on a family friendly connection, ideal for evening streaming and all your general net activities.

There's a setup fee of $49 but we'll give you $25 back as account credit.

25/5 100GB $40/mth
25/5 500GB $45/mth
25/5 1000GB $50/mth

The data allowances are anytime and uploads are unmetered.

The $25 will be automatically credited back to the account balance and available to use in future month charges, not refundable as cash.

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  • +3

    I wish the nbn would roll out in my area already >_< zzz

    • +3

      Yep I'd jump at this, sadly it looks like I'll be in a nursing home before nbn comes to our house.

      • +1

        i'll join you too

      • +1

        And you'll be six feet under before the NBN comes to your nursing home

  • +3

    Any chance on discounted 50/20 plans anytime soon? Need to convince my parents to switch to Telecube NBN instead of Telstra…

    • They didn't advertise it last time but they had deals on those speeds too. Maybe they do now?

    • Check whirlpool. The offers there were until further notice. And set up was fully refundable. Not sure why the previous offer here was limited and the whirlpool was until further notice.

      • +8

        Wait, so whirlpool gets $49 back and they give us $25? Scammers lol

  • How is this company for online gaming?

      • +3

        we don't have too many complaints about congestion.

        • +1

          But my peak dowloading sucks, happy to upload evidence if required.

        • @chutibuti: Sadly that could be a problem with your area or line. Best to contact them directly to investigate.

        • @chutibuti: please email support if you are having speed issues

        • @chutibuti:

          What did support says, they fixed my mates speeds pretty fast?

        • @chutibuti: Strange, mine is always fast. Doesn't sound right - get onto support.

      • +3

        Telecube is one of the most respected NBN RSPs for having the MOST CVC (best 'typical evening speeds'). Just remember that it's an average so YMMV.

      • +2

        LOL If you use the price to gauge how much CVC they are purchasing the you can say the same thing about Aussie Broadband when they have a deal… which pops up every few months.

        Don't knock it until you try it.

        My general rule when recommending NBN to my friends is to choose either telecube or Aussie and NEVER get greedy and go with any company which gives unlimited. It's a shame that everybody blames NBN for bad connectivity or speed but most of the time it's just the ISP is crap.

        • -2

          They(relecube) dont buy CVCs from NBN but resellers of RSPs, M2

        • I'm very skeptical that a ISP can be this cheap, purchase enough CVC and make a profit (ie be sustainable).

          "The big problem is that we still don't know how much CVC each retailer is purchasing, so customers are left in the dark about the amount of bandwidth their ISP is really providing at peak times. And that matters."

          "It might look like you're getting a good deal when you switch providers, but that cheap monthly bill means nothing if there's not enough capacity when you go online." Source - c|net article - there is plenty of more information out there about cvc.

          There's a bit of anecdotal evidence here from happy customers. When ISP's generally don't advertise how much CVC they purchase, anecdotal evidence is important when determining whether you're selecting a quality ISP. Price has to come into it. If it's too good to be true (eg too cheap) then it's probably not a deal. I'm happy with Aussie Broadband and others here are happy with Telecube. I know I am paying more for my service. If I wasn't happy with my current ISP, then a change would definitely be on the cards and because of the $25 rebate in the second month, this is not a bad deal. It's just not for me.

          I agree re the unlimited comment, I would never go unlimited as it gets clogged by people doing massive downloads.

    • I've been with Telecube since Feb 2017 - EXCELLENT ISP.

      They do not offer "unlimited" internet so they do not suffer with chronic CVC congestion issues like many ISPs

      This is my current speed test http://www.speedtest.net/result/7137493874.png

      My speed always seems the same. I have seen it down as low as 70mbps in some peak times, but heck, I'm happy with that.

      Telecube are different, and better (for me).

      • +1

        anything above my current 2MBPS ADSL 2+ service … i'd be happy with hahahahaha

        • if be happy with adsl but there are no available pretty in my area

        • @Pigsy3:

          damm where do you live in sydney?
          must be one of those new area's being built?

    • Played PUBG and Rocket League on Oceania and Asian servers withou issue.

    • +1

      Been with them for around 2 months now, gaming is fine, sub 40ms pings for most games i play, though i have seen it go upto 60ms or so at times (lol, dota2, bf1, Destiny2)

      Can easily max out my connection during peak/off peak.

    • +1

      Telecube backhaul = Vocus
      ABB backhaul = Telstra

      price reflects that.

      • I moved to Telecube from Aussie BB as the pings outside of Oz was shit with Aussie

        • I wouldn't have expected that but interesting.

          I moved my parents' FTTP from ABB to TC and moved back after 3 weeks due to very frequent dropouts and quite a few "maintenance" outages compared with abb. Rock solid and no drop outs with abb though.

          Parents watch international streams via an android box and find the abb experience better / more responsive.

        • @FeZZa21:

          Telstra seems to have bad links to gaming servers, Which is what i was using them for.

          I was with Aussie BB for 2 months and had 2 drops outs. ( only reason i left was i felt the old double data was bait and switch, with the price hike)

          I been with Telecube now for 3 months and had 2 dropouts.

          I have FTTP and noticed that Node had the best speeds, with Aussie BB and Telecube about the same ( Still 90+/30+) for my area.

  • Signed up $40 for 25/5 100GB - Can't complain …Yet !

  • +4

    No setup fee might think about it

    • Agree would move from Aussie BB if no setup fee

    • It's effectively $24..

      That's not exactly prohibitive.

      IMO you'd be crazy to turn down a good offer over a $24 principle.

      • I am with aussie bb hfc and no congestion at night. What is their speed like during peak hours?

      • Might be worth waiting though. I signed up for the last deal and a week before I was connected they offered full refund of the setup fee which I wasn't eligible for. Now I'm in the Ozbargin Gulag.

    • +1

      Just sign up using the Whirlpool link instead, same as the previous deal from Telecube but marked as expired for the Ozbargain link but the Whirlpool one is still going.

  • HI OP can you help me? Signed up with you guys and requested start date as Friday… idiots at My Republic have processed an immediate cancellation instead of at end of paid for period as requested - we’ve emailed you guys asking if you can try to connect earlier (ASAP) but haven’t heard back yet?

    Any chance you can push it along?

    • +1

      message me with your details please

  • +2

    Wish there was no setup fee

  • Is the modem free with deal? If not, how much? Tnx

    • Go to the link. You'll find the answer in 30 seconds.

    • No modems supplied.

  • Also, what modems will be compatible with your service?

    • +1

      Any NBN modem..
      Telecube use standard PPPoE authentication and don't use VLAN tagging which can trip up some modems.

      • +1

        Any suggested models to look for? Perhaps on ebay or somewhere else.

        • +1

          Telstra TG799vac is the best cheap modem if you don't need VoIP.
          Can pick them up for around $30 brand new.
          I use one myself (bridged to a proper router) and it's been excellent at extracting the best possible speed out of my shoddy copper.

          If you do need VoIP, then a TG799vac can be hacked to activate the VoIP ports for non-Telstra providers if you're partial to doing the work. Otherwise I have no suggestions.

        • @scubacoles:

          Do modems for Telecube need to have VDSL2 ? A lot of supposedly nbn ready modems don't have this, they are only VDSL.

        • +1

          @a744:
          All NBN FttN/FttB modems require VDSL2
          Modem requirements are specified by NBN, not ISP's, it's only for the rare ISP that uses VLAN tagging (Internode and Telstra being 2 I'm aware of) that need any sort of specialty modem on NBN outside of NBN's specs.

          Don't be fooled by "NBN ready" stickers that were printed back in the good old days when being "NBN ready" required only a WAN port on a router (no modem functionality required).

  • signed up , @telecube Message sent to you asking some doubts.

  • Been with telecube for the last 3 weeks and getting consistent speed all day. I had moved from skymesh because my line would drop to 3mb during peak times when usually it's 42mb. And the skymesh response to my support ticket was to go elsewhere ?!?!

    • As an ex-Skymesh customer, I would say that's an appropriate move to consider :)

      I actually never had any issues with Skymesh, probably due to a mix of luck and being on FTTP but they became less competitive over time.

  • Does anyone know what the shaped speed is (after hitting monthly limit)?

    • +1

      256/256 - it's literally right there when you click on 'plan information'.

  • How long does this promo run for ?

    • 3 days

  • +1

    Op, im with aussie bb hfc atm. How long does it take to switch over to telcube?

    • hi, switching from abb hfc is problematic at the moment, we don't have a transfer process in place .. you will need to cancel first and then we order a new service.

      It can take from 2 days to 2 weeks .. it's really not a very good process.

      • Hi rep, is there any fee for changing address? (say i sign up now then move to a different apartment later on)

        • +1

          there will be a $33 fee yes for changing address

      • Are you serious? 2 days to 2 weeks? Oh my God!

        I should ask this question before I cancelled ABB service last Friday.

        My ABB cancellation will be from tomorrow morning and I will send you guys an email to let you know. Finger cross.

        • +1

          I think most people get connected quite fast, mine took about a week.

        • +1

          @Povotron:

          Were you with ABB before you switched to TC?

        • @huhuu77: Can you please let us know how you go tomorrow?

        • @Povotron: A week without the Internet? I will get yelled at if I turn the net off even for an hour… lol

        • @Aussie88:

          Hi, my ABB NBN service was off midnight yesterday I think. I checked the status at 4am this morning and found no internet.

          I sent an email to TC support team at 5am, I was surprised that I got an reply email at 5.44am. This is really good!

          The tech. guy said my port is still showing as in use at the moment. They said it is quite common to be a short delay. They will continue checking today and let me know. Currently I turned off HFC modem and my own router.

          Hopefully I can have internet back when I get home.

          I will let you know.

        • @Aussie88:

          Got an email at 5.30pm :

          We've now been able to submit the order….

          Not bad, maybe can be activated by midnight or tomorrow morning. :)

        • @huhuu77: was it under TC’s instruction to turn off hfc modem?

        • @Aussie88:

          No instruction at all.

          I set PPPOE, username and password all good, I can see the IP now, all the lights (HFC modem & router) seem good, but still no Internet.

          My status is still 'ordered' from Telecube website.

          What I can do is only waiting for further email notice.

        • @Aussie88:

          Internet back! 98/36, seems alright!

        • @huhuu77: awesome pretty quick and painless switchover.
          Did you sign up using the whirlpool link?

        • @Aussie88:

          No, I signed up using the previous OzB promotion link last Friday, (already expired), but exactly same as whirlpool link. Added a note to activate new service today.

        • @huhuu77: cool. Did you call aussiebb up front or on the day to cancel?

        • @huhuu77: It’s not the same as the Whirlpool link any more at all.

          The Ozbargain expired link has the top 100/40 1TB plan as $85 where it’s $70 on the Whirlpool link.

          Sorry just had to say it in case people signed up now using the old expired Ozbargain link as they’d be paying much more!

        • @Porthos:
          Hi, Porthos,

          As I said, the old link is expired because once you click, the price are all original price, no discount. But if you used it before 13 Mar, all the plans shown same price as Whirpool link, $49 could be refunded as well.

          Hi, Rep, I don't know why the promotion already gone but the link still there with the wrong contents, that's not good.
          @telecube:

        • @Aussie88:

          I called them on last Friday (9 Mar), told them I will cancel the service on 15 Mar. Then got a confirmed email before hang up. ABB service is quite good.

        • +1

          @huhuu77: Yeah I know they were the same, but just reading your comment it could easily have been read as you used the (expired) Ozbargain link as it's the same price as the Whirlpool one as you never said when you signed up, only when you were connected, so people may have done that and signed up for a higher price thinking they were still the same.

          I'm actually surprised no one has negged this deal considering it's cheaper elsewhere with the Whirlpool link. I also agree the rep should take down the old page from the previous deal.

        • @Porthos: Agreed. Rep should not be posting this deal unless it is a better offer than the one on Whirlpool.

        • @Aussie88: Yeah, I don't see why they'd expire the old deal when this new one is worse and the old deal is still available from Whirlpool.

          Don't get me wrong, from what I've read I like Telecube as a company and think their pricing and performance (from reviews) is amazing, but this constant changing of plans and offers just seems a bit strange to me.

        • @Porthos: Whirlpool and Ozbargain are different markets, you just happen to know both. We are trying to promote the 25/5 speed tier and it suits Ozb rather than WP

        • @Porthos: The way the pricing process works is to just display standard pricing if an expired offer is accessed, I'll look at also marking it on the page as expired.

        • @telecube: Think you'll find the majority of people would be on both sites.

          It's fine if you had both deals expired then had different offers on both, but expiring a deal here, replacing it with an inferior offer, yet still having the original one on Whirlpool just seems a bit.. disingenuous?

      • Ouch! Is there any chance that this process will be improved soon?

        • +1

          They're working on putting a churn process in place for HFC.

        • @sween64: Thank you

      • i shall wait till it is a seemless switchover. Cannot live without the internet even for 1day lol.

        • Put the money you save from switching from ABB to TC towards a SIM with enough data to last you a few days.

        • @sween64: need more than 1 sim with the amount of devices and streaming we do, plus I am scared of being yelled at. lol

      • I ported NBN HFC from ABB to Vodafone on Tuesday and the cutover was near instant. Lost connectivity via ABB, immediately got new IP from Voda via DHCP.

        Are there different churn processes between diff RSPs or did I just get really lucky?

        I'd read comments about it taking days so I was pleasantly surprised when mine happened instantly.

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