This was posted 7 years 4 days ago, and might be an out-dated deal.

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Telstra Friends & Family: Phone (Galaxy S8, Pixel XL + More) + 15GB Data - $59/Month (24 Month Contract)

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Telstra Friends & Family: Phone (Galaxy S8, Pixel XL + More) + 15GB Data - $59/Month (24 Month Contract)
Go to Deal
hamza23 on 17/11/2017 - 16:46 telstra.com.au (29243 clicks)
Last edited 20/11/2017 - 19:33 by 1 other user

Facebook post for the promotion

Family and friends of Telstra staff can get a Pixel 1 32GB, Pixel 1 XL 32GB, Samsung S8 64GB, iPhone 6s 32GB or Telstra Signature 2 when they take up our $59/mth Friends and Family Go Mobile Plus BYO plan for 24 months with a huge 15GB of data and no additional phone repayments (Min cost $1416. Data for use in Australia).

The offer ends 25 December 2017, while stocks last

It's basically a repeat of this deal but with a ~$800 phone included as well (on 24 months instead of 12 month term).

Compared to this $49/month JB BYO deal, you are paying an extra $240 over the 24 months and giving up $200 JB gift card & 5GB of data; however you are getting a $600-$900ish phone included instead.

If you value the Galaxy S8 at $800 (I think the cheapest deal we saw was $799 for Bing Lee) then you are paying $640 over 24 months for the 15GB contract = $26.66/month which seems like a great deal on the Telstra network and also no upfront cost required. That's probably the best value there since the Pixel XL and iPhone 6s are older models but they are options for Apple users or someone not wanting to go down the Samsung path.

CIS for the $59/Plan. 15GB data, unlimited calls/sms/mms/voicemail, no international calls.

Only available for recontract, new activations and port-ins on the $59 Friends and Family Go Mobile Plus BYO plan for 24mths with a Google Pixel 1 32GB, Google Pixel 1 XL 32GB, Samsung Galaxy S8, iPhone 6s 32GB or Telstra Signature 2. Not available with any other offer (including second service credit or port in credit) except Telstra staff discount.

Note: You may be able to receive an extra 5GB of data via the chat popup. See here.

Mobile Apple Google Mobile Phone Phone Plan Samsung Android

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closed Comments

  • kwchaz on 20/11/2017 - 22:19

    Signed up, recontracting from the ages old F&F plan from 2014 (I already recontracted in 2016, but the ETC is waived if recontracting).

    Used online chat to help, and they have advised they will add the 5GB/mo bonus.

  • mrjayviper on 20/11/2017 - 22:30

    how do I get the $200 gift card? should I sign up on the friends/family promo via JB Hifi? Thanks

  • lippy on 20/11/2017 - 22:56

    I want the pink s8! JB hi fi selling it outright along with a free wireless charger :(

  • Mik on 20/11/2017 - 23:54

    I ordered my new Galaxy s8 this time last night, and received shipping info today for delivery tomorrow. And I just got off of like chat where they very simply added 5gb just by asking. She did say the 5gb eligibility was for multiple devices/accounts, but then advised she was applying it to my account anyway for my loyalty

  • r32 on 21/11/2017 - 00:30
    +1

    I ported from boost to Vodafone this morning, went to jb hifi in the afternoon and signed up for the $49 plan and received my $200 giftcard.
    Tonight I signed up for friends and family plan online through cashrewards and was offered the bonus 5gb straight away by chat.
    Hopefully everything goes to plan and I receive the $105 cashback and new galaxy s8. I tried for the $10 discount but no luck.

    • meat030 on 21/11/2017 - 07:36

      yep same here

    • botakwong on 22/11/2017 - 08:21

      How do you get into the page from cashrewards?

  • aboutconfig on 21/11/2017 - 02:32

    International Monthly Calls and SMS
    from Australia N/A

  • Ozgrabber on 21/11/2017 - 02:44

    ported number to telstra for this friends and family $59 and requested if i can get 5gb data via online chat, he said he can not add 5gb but can assure $10 discount.he told me to keep the chat transcript and gave the chat reference number . have to see if i get $10 discount or not.
    Also used the cash rewards , can see the click to telstra store,but did not see any credit. will wait until tomorrow

    • running on empty on 21/11/2017 - 15:24

      I ordered yesterday and the phone is being delivered today but I still have nothing from cashrewards, although it does show in my cashrewards click history. Interested to know if you get it sorted!

      • Ozgrabber on 22/11/2017 - 01:24

        got the confirmation emails from Cash rewards and Telstra as well.
        all went smooth.
        they already shipped the phone and got the tracking number.
        can see cash rewards sale in my account. but will get only in March 2018

    • mrjayviper on 21/11/2017 - 18:54

      How did you get the $10 discount? I thought the $10 discount are exclusively to JB? Thanks

      • Ozgrabber on 22/11/2017 - 01:25

        asked for 5gb data, they did not give me the data instead they gave $10 discount.

  • Bargainwalker on 21/11/2017 - 08:02

    Made my order on the 18th. Just spoke to a rep on chat and they gave me a Startrack number and said that the bonus 5gb would be added automatically to my plan.

  • profane01 on 21/11/2017 - 08:58

    So people that have the JB deal and changing to this, did you simply purchase online without even considering they may charge you ETC? Or do you get confirmation that ETC will not be applied first?

    • r32 on 21/11/2017 - 09:09
      +1

      Confirmed on chat before completing my order, no fees as I was on a sim only plan.

      • profane01 on 21/11/2017 - 09:12

        Thanks, didn't want to take the risk

        • impoze on 21/11/2017 - 21:39

          same, chat first asked for my phone details and he looked it up and told me my end contract date on the BYO plan.

          He then said I won't need to pay any ETC for upgrading to the F&F plan.

  • Lillipilli on 21/11/2017 - 09:02
    -5

    Just got my Samsung s8 delivered and placed the order yesterday morning. I’d be selling mine to fund + $200 Jb voucher to fund my iPhone X :)

  • profane01 on 21/11/2017 - 09:48
    +8

    To help others out, this is the process I took:
    I signed up for the JB deal with $200 gift card 4 days ago.
    Today I went through cashrewards to shop at Telstra, pasted the link: https://www.telstra.com.au/latest-offers/employee-family-fri… (as advised in previous comments).
    I waited for the 'chat to purchase' notification to appear in bottom right of screen before going any further.
    I then started chat and advised the agent "I'm interested in signing up for the offer but was wondering if early termination charge would apply since I already have a sim only BYO plan - also there was a notification for an extra 5gb data but it vanished"
    The agent confirmed no ETC and that they'd apply the 5gb once I had the order number.
    I placed the order, gave the #, and they applied it.
    3 minutes later I got an email from cashrewards confirming the sale has been tracked.
    Happy days. Thanks OP

    • lippy on 21/11/2017 - 09:54

      did you have to port out/port in before getting the JB deal?

      • profane01 on 21/11/2017 - 10:53
        +1

        Yes as I was with Telstra beforehand, but out of contract

    • kojihama on 21/11/2017 - 15:55
      +2

      Best post ever. To add, the agent made me fill in a form on a new link.. just need to be careful that the browser still has CR activated. If you use Chrome and the CR widget it will tell you.

      And I just got my CR tracking email…

  • mrjayviper on 21/11/2017 - 09:58

    Help please. how do I combine the JB promo with the friends/family promo? Thanks!

    • Yoo05 on 21/11/2017 - 10:31
      +1

      get your jb offer today, wait few days until everything is fine, and then jump online or in the tstore and get the friends n family offer

      • mrjayviper on 21/11/2017 - 11:48

        I suppose I only have to may the pro-rated monthly fee for the JB offer? Thanks again! :)

        • Yoo05 on 21/11/2017 - 13:46

          yes its all charged pro-rata….

  • i37 on 21/11/2017 - 10:00
    +1

    My S8 is with driver for delivery today

  • dle on 21/11/2017 - 10:28

    My S8 also arrived this morning unannounced while I was about to get into Telstra chat to check the status of my delivery.

    • stratbargain on 21/11/2017 - 10:34

      When did you order?

      • dle on 21/11/2017 - 10:46
        +1

        Sunday afternoon. My colleague at work order yesterday morning and the phone also arrived this morning. This is in Melbourne.

        • stratbargain on 21/11/2017 - 13:34
          +1

          Thanks turned out I had a order "pending" when it should have been cancelled holding up my actual order. Phone support were useless

          I got them to cancel both and went into a store and got it sorted and walked out with my 2 phones.

          Cheers,

  • Phalaxis on 21/11/2017 - 10:44
    +1

    I placed 2 x S8 orders on Friday evening around 6-7pm. Shipping email received yesterday, onboard for delivery today.

    Thanks again OP. Will be halving our monthly phone bill with this deal.

  • AssociatedTomGum @ Telstra on 21/11/2017 - 11:45

    How long has it taken for others to get their cash reward email?

    Edit: comes after 5mins.

  • mrjayviper on 21/11/2017 - 11:47

    how does one get the cashrewards + the bonus 5GB? do I signed up on the friends/family plan first and then get chat to add in the 5GB? thanks a lot!

    • nstyle on 21/11/2017 - 12:09
      +1

      I did the chat prior to the sign up. The chat guy said "Sign up and give your order number", then he did the rest. I used the Chrome app for Cash Rewards

  • i37 on 21/11/2017 - 13:13

    Anyone know what's happens to the $5 Companion Plans (I'm coming from a $135 Go Mobile Plus plan)

  • sugardumpling on 21/11/2017 - 15:35
    +4

    Hey guys just wanted to share my experience. I went to TELSTRA store in Sydney CBD today and I told them I wanted to sign up for a $59 mobile plan for family and friends. Everything was very smooth. They didn't even ask the employee id and etc. Got my new phone already! Thank you OzBargain!! you guys are the best :)

  • win.robin on 21/11/2017 - 16:29

    cancelled my order.

    after think harder on the deal.

    personally i dont value the S8 as a $800 phone. i would go to oneplus 5T or huawei mate 10.

    and i am paying $25 per month with vodafone. for unlimited local and international calls and texts.
    14G of data shared with my wife ($45 plan).

    so to me, it is like. paying $800 dollor to buy a phone i dont really into it and lose international calls.
    in terms of 20g data which i got from this deal, i am not even able to consume that much yet.

    • johnno1987 on 21/11/2017 - 16:47

      Depending on the amount of effort you want to go to, this Telstra plan could theoretically workout to be around net $15 a month. Total cost is $1416. Take into account Pricepal cashback of $150, $200 JB HiFi gift card, ~$700 if you sell brand new Galaxy S8 = $366/24 which is $15.25 a month.

      I’m personally happy with Galaxy S8, 20GB data for $52.75 a month after Pricepal cashback.

      • Ven0m on 21/11/2017 - 20:53

        How exactly did you get pricepal to track it? Got no way of knowing and I want to be sure it will work.

        • johnno1987 on 21/11/2017 - 22:19
          +1

          Took right on 24 hours. Just clicked through and then pasted the URL for this deal. Pricepal takes forever! But it’s an extra $45 back.

        • cristobaljamesy on 23/11/2017 - 15:08

          @johnno1987: Johnno did you get the extra cashback offer from Pricepal or were you an existing member?

        • johnno1987 on 23/11/2017 - 15:35

          @cristobaljames: existing member. Might sign my partner up and see what happens.

    • shiningstars on 21/11/2017 - 18:37

      The device payout amount on the s8 is $1176. So definitely not worth it if you think you may not fulfil the contract. Plus the termination charge of $708.

      • isthisreallife22 on 21/11/2017 - 18:51
        +1

        new phone feeling is my insurance policy here

        • stratbargain on 21/11/2017 - 20:46
          +2

          I wonder how that would work if we are getting a $49 device credit.. Would the new phone feeling device also receive that credit?

          I guess we will see in 12 months :)

        • isthisreallife22 on 21/11/2017 - 21:06

          @stratbargain: here's hoping

          They waived the new phone fee earlier this year so we may be lucky

  • humanpudding on 21/11/2017 - 16:56

    Hey guys i've recently become a Telstra prepaid customer 3 months ago. I was an Optus customer for about 10 years. Originally signed up with Telstra for a byo plan $49 for 14gb but it was misleading. It was only 12gb.. etc anyway I'm pretty keen on this deal everyone's talking about JB $200 voucher 20gb $49 a month new customer. Then swing onto the family and friends $59 s8 15 or 20gb 2 year contract. However I went into JBhifi today and they said if I was to port over to another company then back to Telstra I'll lose my current number?? Because I'm not considered a new customer ?? Has anyone kept there original number porting across.. cheers

    • Yub on 21/11/2017 - 17:41
      +1

      You will keep your number. JB HI FI seem to have in their terms that the $200 gift card is only valid for those porting in have been with the other phone company for at least 30 days - although many seem to be getting the deal regardless.

      • humanpudding on 21/11/2017 - 18:15

        Yeah fair Enough cheers mate. the chick at JB said the deal expires tomorrow so she tried to use the old sales trick haha… maybe I should try another store, hopefully it works out in my favour !

  • mrjayviper on 21/11/2017 - 18:18

    How do i avail of the Telstra promo if I don't know anyone working for Telstra? Thanks

    • hamza23 on 21/11/2017 - 18:20
      +1

      Just signup via the deal link

  • isthisreallife22 on 21/11/2017 - 18:53
    +3

    Confirming that I successfully got the extra 5gb as well as cashback ($150 via my work rewards portal) using the chat window to request the extra 5gb.

    I was an existing post-paid BYO customer (as anyone coming via JB Hifi would be)

    The way the chat bonus works is you wait for the popup, ask for the extra 5gb, then just leave it open while you complete the order, and the agent waits, and afterwards you finish the conversation with the order number you just received while the agent was waiting. So cashback tracking will work because you never leave the sales flow.

    • cala90 on 21/11/2017 - 20:39

      How long had you been on the BYO plan before signing up to this deal? Been thinking about porting over from Optus to the JB deal then this one.. Just a bit worried I’ll get stung with some sort of fee along the way..

      • isthisreallife22 on 21/11/2017 - 21:04
        +1

        About 12 hrs since I changed BYO deals, and was about 2 months into a 12 month before that. As long as the new contract is a higher value they're happy to oblige and in fact the order form confirms it under the covers for you without human intervention required

        • cala90 on 21/11/2017 - 21:25

          Really? That's good to know. What exactly does the order form say about it?

        • isthisreallife22 on 21/11/2017 - 21:32

          @cala90: just asks if ur an existing customer and for ur ph number and behind the scenes checks and comes back with a tick. If there's a charge it tells u right away I think

        • cala90 on 21/11/2017 - 21:36

          @kcbworth:

          Thanks mate, much appreciated.

  • Dream-cast on 21/11/2017 - 20:27

    Anyone having issues with CR? I click activate on the addon and then it closes my browser.
    I click through from the CR webpage, paste the family and friends offer into the address bar and it still asks me to activate CR.
    EDIT: 10 mins later i've recieved the tracking email.

  • i37 on 21/11/2017 - 20:30

    My plan change appears to have just went thought, have 0GB of 20.20GB used (5 days left of billing month so I can go nuts setting up my S8).

    I have 1 x $5 data share and a $5 companion plan, both still active and sharing data.

    I just got 2 SMS's to say i've used 100% of my 200Mb quota on the shared services, followed by a PDF from Telstra confirming my first bill amount.

    Then I got another SMS confirming my 20.20GB quota.

    They are just charging me my handset payment for my iPhone 7+ and waving the plan ETC charge exactly as agreed on live chat.

    Unbelievable how simple Telstra was on this compared to what people went though on the recent Optus BYO deals.

  • impoze on 21/11/2017 - 20:40

    how long do people wait until the chat box pops up?

    • isthisreallife22 on 21/11/2017 - 21:09

      I had issues on my work network but was fine on my home chrome. Make sure you are in the order form (i.e. you've already clicked the phone u want and have started the application). Probably took about 10 min

      • impoze on 21/11/2017 - 21:11

        yep, i replied to the comment below.

        The 5GB banner eventually popped up and I initiated chat through there

        successfully ordered and agent put the extra 5GB in after order was placed

  • i37 on 21/11/2017 - 20:45

    Just click livechat on the order form and say a mate got 5gb bonus, can you offer the same.

    • impoze on 21/11/2017 - 20:59

      thanks,

      the 5GB pop up eventually showed up and now chatting to Rajesh.

      • Damned on 21/11/2017 - 21:50

        You dont need to wait for the popup, just go into live chat and tell them about the 5gb offer.

        • Ven0m on 21/11/2017 - 21:56

          I just tried the live chat and they said they could only do the extra 5GB if the order was put through via live chat, which I think might mean I don't get the tracking for pricepal. Can anyone confirm?

        • isthisreallife22 on 21/11/2017 - 22:15

          @mryan64: it should work provided you leave the chat open while ordering and complete the order and then tell the agent ur order number

        • Ven0m on 21/11/2017 - 22:23

          @kcbworth: first person said it could only be done if they ordered it through live chat, even after I asked to provide the order number afterwards. Now this second guy is saying the 5GB offer is only if you have multiple mobile services on the account.

        • isthisreallife22 on 21/11/2017 - 22:28

          @mryan64: may have to try a few times, may have more luck during business hours. I lucked out and tried again the next day and all good

        • Ven0m on 21/11/2017 - 22:31

          @kcbworth: success, second guy approved it after all!

  • Ven0m on 21/11/2017 - 21:21

    Why are people using cashrewards $105 over pricepal $150 cash back, out of interest?

    • isthisreallife22 on 21/11/2017 - 22:15

      good question, i used my work cashback which was $150 no dramas

    • johnno1987 on 22/11/2017 - 07:50
      +1

      I’m going to say reliability. Pricepal took 24 hours to get the email, cash rewards takes less than 30 minutes and it keeps track of your clicks in your account.

  • jztilly on 21/11/2017 - 21:30

    my wife tried to sign up to upgrade from her iphone se (telstra plan) and said that she'd have to pay out the extra ~$255 or so to pay it off. did anyone get around this sorta thing by calling or is that basically it (ie just pay it)?

    • isthisreallife22 on 21/11/2017 - 22:22

      I think if you are still paying off a phone then yes, you will have to pay it out. You may be able to haggle a bit if the value/monthly cost of the new deal exceeds the current deal though, so cant hurt to have a few goes with live chat

  • lippy on 21/11/2017 - 23:35

    For those who signed up in store at JB hifi, were you offered the pink coloured S8 phone?

  • WaffleCrusader on 21/11/2017 - 23:47

    Does anyone know if the S8 is locked to Telstra?

    • punkel on 22/11/2017 - 09:56
      +1

      No it's not. i got mine in the telstra store and sales rep confirmed.

  • bargainisg8 on 22/11/2017 - 00:30

    Got the phone today. Looks awesome, slightly narrow than s7 edge though. Nevertheless its a new model.

    Missed out on Jb hifi $200 gift card deal. That's what happens when you skim through the comments. I meant not reading them….. 😀
    Cashrewads is tracked though. Hopefully I get $105 back which should bring it down to $1316 for 24 months.

  • 8azinga on 22/11/2017 - 00:53

    I just check the Telstra 24x7 app and the there is a link to 'xmas family offer' under services-usage.
    I don't know is if it was there before I changed to this plan though.

    Can someone check if theirs links to this deal?

    Mine initially loads the same page as linked above but then it re-directs to the staff plan which is 25% off at $44.25.

    When I click the link in this deal now, it loads to the staff plan at $44.25

    • Ozgrabber on 22/11/2017 - 01:27

      rather than clicking the link copy and paste it in new window.
      it worked for most of Ozbargainer's

      • 8azinga on 22/11/2017 - 07:13

        I meant try clicking the link from the 24x7 app to see if it takes you to the $59 deal or $44.25 deal.

        Just curious to see if anyone else gets the 25% discount off as well

        • Pecan on 22/11/2017 - 08:43

          It is the same offer but I think the extra 25% off is for actual staff. I am seeing $44.25 also and I believe it might be because there's a flag on my account saying that I am/was staff. Just reading that offer page though, to get the 25% discount you need to request it separately through their staff My Rewards portal. So if you're not actual staff, then you won't be able to get the discount anyway.

        • 8azinga on 22/11/2017 - 12:35

          @sTon3r:
          I realise that but just curious why mine would go to that deal. Have never been a staff member.

        • Pecan on 22/11/2017 - 12:56

          @8azinga: Were you on an old family and friends plan previously? I've never been staff either but I was on a F&F plan offered a few years ago.

  • Gryllis on 22/11/2017 - 08:17

    Got my S8 yesterday, jumped onto chat and they added the 5GB just before I activated the service porting from Optus. Now it's active, it still says I have 15GB though. Does it take a few days for it to update or do I need to chat again?

  • BensonP on 22/11/2017 - 08:35

    Spoke to online chat. Got a $10 discount and extra 5gb.

    Bloke asked me which Pixel XL I wanted, so I said 128gb Black.

    He informs me I'll have to pick it up instore, but confirmed 3 times it is definitely 128gb. I'll see how I go today. :)

    • bargainisg8 on 22/11/2017 - 08:46

      Wow…how did u get $10 discount?

      • BensonP on 22/11/2017 - 08:49
        +1

        Me: Can I also get an extra 5 gig and $10 off for being a loyal Telstra customer?
        Sagar: Sure.
        Sagar: I can help you with that.

        It was too easy :D

        • bargainisg8 on 22/11/2017 - 09:28

          Nice. I don't have any service from Telstra apart from this, will give that a shot, see how i go. Sagar, r u there?

        • skysky on 22/11/2017 - 10:58

          Hmm I have existing Telstra products and have had them for many years.

          Ported out my telstra to Optus (work phone) last year.

          I just tried the online chat 3 times, no one is willing to give me the $10 loyalty discount.

          Live Chat:
          Aniket: If you porting your number you will only get 5GB bonus data.
          Aniket: As you are purchasing a family and friends plan so you will not get discount.
          Aniket: You just have to pay $59 per month and you will get 15Gb data unlimited national talk and text and extra 5GB bonus data total 20Gb per month.
          Aniket: You will get this christmas offer only online.

        • AjsGuns on 22/11/2017 - 11:52

          @skysky:

          Yeah, goodluck getting a $10 off discount. Not saying the other guy didn't get it, but it wouldn't be common practice like the extra 5gb. In fact, some people even had problem getting the extra 5GB, although that seemed easy enough for me.

        • skysky on 22/11/2017 - 13:28

          @AjsGuns:

          Agree, the $10 credit is a bit of a stretch.

          But.. the 5gb is a standard offer? As long as you're porting to Telstra, it's a standard "advertised" offer? On the Live chat popup, it says "As us about 5gb bonus…."

        • BensonP on 22/11/2017 - 13:46
          +2

          Just got a call from Telstra, turns out the $10 off isn't possible on this plan, the operator put me on the wrong plan.

          After much objection, they split the difference and applied $100 credit to the whole account.

          Oh well.

        • fatty on 22/11/2017 - 14:35

          I was recontacting, already had the $10/month customer loyalty bonus.

          Me: Can I retain my $10/month loyalty bonus discount and have the bonus 5GB/month applied to this please.
          Aniket: Yes you will get 5GB bonus data after placing an order share the order number with me so I will drag your order and add 5GB bonus data in your plan.
          Aniket: Once the plan get activated you have to call on our Telstra number 1800676642 between 8am to 9pm they will add the $10 valued customer bonus in your plan.

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