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60,000 Qantas or Amplify Points with $3000 Spend/90 Days on St George Signature Credit Card (ERROR: No $0 Annual Fee First Year)

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60,000 Qantas or Amplify Points with $3000 Spend/90 Days on St George Signature Credit Card (ERROR: No $0 Annual Fee First Year)
Go to Deal
Lduna0104 on 03/05/2017 - 15:50 stgeorge.com.au (5665 clicks)
Last edited 04/05/2017 - 12:22 by 2 other users

Earn up to 90,000 bonus Qantas or Amplify points - 60,000 bonus points in the first year when you spend $3,000 on a new card within 90 days of card approval, plus 30,000 bonus points in the second year when you pay the annual card fee ($279).

Offer ends 20th September 2017.

1.5 Amplify/0.75 Qantas points per $1 spend (3 Amplify/1.5 Qantas points at overseas merchants before 1st Jul 2017)
A birthday bonus – 10% of points earned in past 12 months
Two complimentary airport lounge passes per year upon enrollment
Annual fee of $279, plus $0 in the first year.

The $0 annual fee in the first year was an error. People who have applied before it was fixed on their website may be able to get a waiver, based on communications from St George staff, and are encouraged to phone 13 33 30 upon approval

Financial Credit Card Reward Points

Related Stores

St.George Bank
St.George Bank

closed Comments

      • gimme on 04/05/2017 - 15:43
        +1

        makes sense… perhaps they'll even waive it anyway which would be seen on the welcome letter.

      • iversonjack on 04/05/2017 - 15:44

        thanks for that, i just received email saying my cards are arriving at branch in 5 days.
        i will call them to confirm offer now.

        • Make it so on 04/05/2017 - 15:48

          Did you apply for a joint account? I wanted a secondary card holder, but the application did not offer one (it's technically not the same as a joint account, I think).
          For other credit cards, the account is in my name, but I can still have a secondary cardholder.

        • iversonjack on 04/05/2017 - 16:26

          single account. i just called them, after being transferred 5 times, a guy finally said for me to send them the screenshot and they will respond to me after consulting with their promotions team (or some other team)…

          anyone else in the same boat?

        • Make it so on 04/05/2017 - 17:27
          +1

          @iversonjack: I think everyone here is in the same boat.
          If they call you, can you ask them to sort this out automatically for everyone else who applied on that day? As opposed to us all having to individually phone them, send screenshots, and fight our case?

          I feel like just cancelling the whole application - not worth the hassle.

        • iversonjack on 05/05/2017 - 09:16
          +1

          @Make it so: yes i will make that point to them when they return my call after receiving the screenshot.

        • beyond2k on 08/05/2017 - 18:09

          @iversonjack: Which email did you send your screenshot to? I was told to email [email protected] with the screenshot, but i got an automated reply saying this email is not monitored. I called them again and after being transferred 3 times they told me to go in branch to sort it out.

        • iversonjack on 09/05/2017 - 09:24

          @xxnakazatoxx: yeah that same email, i got the same automated message and i didnt get a call back… there is screenshots so they would not be able to reject the promo. when collecting the cards, i would take the screenshots to the branch and make sure they got it right.

  • gimme on 04/05/2017 - 21:06
    +1

    I Potentially have some GOOD NEWS for those who applied before they fixed the site. I just completed my wife's application which I had started yesterday and at the last page just before submitting you can clearly see a section with a PROMO CODE "AB FIRST YEAR FREE". So presumably when the system processes it, it would be automatically applied without any further phone calls etc.

    • iversonjack on 05/05/2017 - 09:20

      yeah hope that is the ticket.. however i am under the impression they had 2 promos (which they repeated to me over the phone):

      1. 30k free points, first year free for existing customers, ended 2 May 2017
      2. 60k + 30k, no first year free, started 3 May 2017

      hope that AB FIRST YEAR FREE code doesn't just mean promo 1 above..

      (imo 30k for a $15,000 limit signature card is so small, and $279 for $60k is also not that worthwhile)

  • End3vour on 05/05/2017 - 11:42
    +1

    This deal is still alive for those with an Everyday Account with St George or willing to open one. This deal is not advertised online and applications need to be done over the phone or in a branch (state 'Everyday Banking Offer' and they should know what you are talking about). See here for eligible accounts: https://www.stgeorge.com.au/personal/bank-accounts/transacti… (if you're not a pensioner or a student fees will apply, unless you transfer a certain amount into the account each month).

    • iversonjack on 05/05/2017 - 13:36

      i don't think that's the case, the offer from now onwards is 60k+30k points and $279 annual fee for everyone, including existing customers.

      • End3vour on 05/05/2017 - 13:57
        +1

        When you say 'the offer', you are referring to the one showing online? Because as I said this is an over-the-phone or in-branch offer and is not advertised online (so I was told by one of their staff, they told me about this deal to compensate for missing out on the original deal).

        • iversonjack on 05/05/2017 - 14:12

          good news for existing customers then!

  • Repstar on 07/05/2017 - 09:38

    Gonna be pissed if they dont wave the annual fee!!!

    • peter05 on 08/05/2017 - 17:39

      i called up to cancel before I even received the cards, not worth the headache for me. I will also have to take screenshot into branch and show them, then they will remove record from my credit file

      • iversonjack on 09/05/2017 - 09:25
        +2

        dont think its that much of a headache, you taking the screenshots to the branch to cancel is just as much of a headache as taking it into the branch to prove your point.

  • [Deactivated] on 09/05/2017 - 13:10

    WTF arseholes! I applied and was approved. Card is at the bank, called to check I was waived the annual fee and nope even though I am an existing customer? Cancelled it on the spot. Not interested.

    • End3vour on 09/05/2017 - 15:39

      You applied online? You can still get it by applying over the phone or in-branch and refer to their 'everyday banking offer'.

  • Make it so on 09/05/2017 - 15:07

    I was conditionally approved, but haven't heard anything since…

  • End3vour on 09/05/2017 - 15:37

    I've just successfully applied in-branch as per my comment above. Had to open up an everyday transaction account as I wasn't an existing customer. But all conditions and benefits as per the original deal apply. All up took me 45 min to get it sorted.

    • strawberrybug on 14/05/2017 - 12:47

      which card did you get, the signature or platinum? Just confirming the branch staff confirmed the 1st year annual fee would be waived on the card as part of your signing up for the transaction account etc? I'm going to head into a branch tomorrow to give this a try :)

      • End3vour on 14/05/2017 - 21:07

        Amplify signature card. If you mention their 'everyday banking offer' they should know exactly what you want.

        • strawberrybug on 16/05/2017 - 12:06
          +1

          Which branch did you go to?
          Staff at barangaroo in sydney had never heard of such an offer so no deal for me.

        • End3vour on 16/05/2017 - 16:05

          Yeah I was afraid of that too, but went to the North Sydney branch and the guy new exactly what I was talking about. I saw it popped up on his screen as well.

  • FeZZa21 on 09/05/2017 - 19:25
    +2

    Just got the welcome pack and says fee will be charged 12months after first purchase/statement

    http://i.imgur.com/EahDr2i.jpg

    I applied on 4th

    • beyond2k on 09/05/2017 - 19:40

      I'm not sure what your intentions are with the card, but for me, can't I just grab my free bonus points and cancel the card before the 12 months is up to avoid the annual fee? I'm assuming most people who signed up are only in it for the bonus points.

      • FeZZa21 on 09/05/2017 - 21:29
        +2

        My point was that it's indeed no fees for first year and of course I'm going to cut and run after my bonus points ;)

    • gimme on 09/05/2017 - 20:42

      cool just as I had predicted
      https://www.ozbargain.com.au/comment/4660195/redir

      Any mention of the 60k points? Important to confirm before spending 3k. Be careful as there was another promo running for 30k points which the system may have applied.

      • FeZZa21 on 09/05/2017 - 21:30

        No there are no mention of any bonus points

    • granthamana on 09/05/2017 - 21:30

      Dang. I applied on the 4th as well and got sent this as my fine print.

      http://imgur.com/a/smqk4

      • FeZZa21 on 09/05/2017 - 21:32

        That sucks, so your wording is different to mine. Only thing I did was close the browser mid application then went back in after getting the email about $0 first year fee. Did u do that?

        • granthamana on 09/05/2017 - 21:35

          Nah I didn't. I will call them tomorrow and see what they say.

      • iversonjack on 10/05/2017 - 09:41

        i applied on the 3rd and got this. i am angry. in the branch i go to argue.

        • droodle on 10/05/2017 - 09:55

          i've been told i have to branch to collect - at what point do you see if you have been charged an annual fee ? when you get the card ?

        • iversonjack on 10/05/2017 - 11:14
          +1

          @droodle: they sent out 2 responses in the info pack you would've received in the mail, before getting your card. i got the one that said 'after first purchase'. some got '12 months after first purchase'.

        • droodle on 10/05/2017 - 11:32

          @iversonjack:

          ok cheers - haven't got that yet.

      • Make it so on 10/05/2017 - 14:58

        I applied on the 3rd, and got that too.
        Why can't they just sort it out for all applicants? It's not that hard!

  • ChatCPT on 10/05/2017 - 10:36

    Crap i only saw this annual fee issue now. I called them and they confirmed the annual fee is waived. I was approved last week and recevied the terms a few days ago - Have to go home and fish it out of the bin to see what it says.

    Pretty stupid St George. Tell your staff to wake up.

  • gimme on 10/05/2017 - 10:44
    +2

    No need to panic guys…. I have spoken to several CS staff. In fact one just called me out of the blue to 'check' if my card had arrived (which it hasn't). I mentioned about the fiasco and even she wasn't sure what the terms were BUT they all say one thing.. as long as you have screenshots, you can show it at a branch (or email?) and they'll come to the party. ALL the screenshots were posted above anyway by a nice user.

  • gimme on 10/05/2017 - 15:22
    +1

    WARNING - I just realised what may have happened and feel a but slow for not realising it on the spot. Anyway I don't know about the legality of what ST George is doing but it's certainly borderline unethical.

    Applied for the card last week and approved. Card not yet received.
    Receive a phone call today from St George (branch in the next suburb not my nominated branch) telling me that I applied for a CC - Yes ok
    She says she wants to make sure I have received it - I said Not yet
    First thing she says is the address you put down on the application, is that your home? Yes
    Do you have a mortgage on it? and who's it with
    **FIRST CLUE that this isn't about the CC and likely spruiking their mortgages****
    I said I'm happy with the status quo and changed the topic back to the CC and wanted to ask her about the fee/no fee business.
    She says, sure I'll check, what card did you apply for?
    ***CLUE No 2 that, she's not from card services and most likely a salesperson***
    Anyway, she didn't know anything about the terms of MY contract and says she'll chase it up and make sure I get my card.

    hmmm… seems to me a like an enterprising salesperson masquerading as "My job is to make sure you get your card" but really selling home loans.

    I'm 99% sure it wasn't a phishing scam rather just SPAM from St George.

    Just letting people know.

    • Make it so on 10/05/2017 - 15:27

      Hmm…. if they were from a mortgage department, they could probably tell whether you own the home, without having to ask you.
      It's unpleasant and dodgy, but no different to what other banks do. Best to develop a thick skin and accept that these guys are just doing what banks and sales people do.

    • iversonjack on 11/05/2017 - 16:32

      when i picked up my cards they tried to get me a meeting with their home loans person for a chat… i declined.

      • gimme on 11/05/2017 - 17:09

        Yeah sounds like one of those 'Aftercare' people they shove in your face when you buy a car. Dodgy!

      • Make it so on 12/05/2017 - 16:39
        +2

        When you sign up for an online account, you can choose which forms of marketing you want to permit, including mail, email and phone. You can at least opt-out.

        Don't get offended for them trying to sell you loans - it's their business to do so.

        • gimme on 12/05/2017 - 17:33

          Except for they pretended to be from card services following up to ensure I have received and happy with my card. If they had clearly identified themselves as being from loan services then I wouldn't have an issue. It's underhanded and unethical.

          Also I haven't even received my card yet and haven't had the opportunity to activate and/or create an online account to opt in/out.

        • Make it so on 12/05/2017 - 17:54

          @gimme: I believe there was an option during the sign-up process, but maybe I remember correctly.

          Yes, I understand what you mean. I have learned to try not to get frustrated, but to accept that they do what people in their field do. Instead of getting annoyed, try to use it to your advantage when you can. You'd be amazed what lengths a commission-paid person will go through to make a deal, especially if you are nice to them.

        • gimme on 12/05/2017 - 18:14

          Perhaps it's my writing style but I'm not frustrated, just pointing out the unethical practices of the bank (yeah I know bank and ethics!)

          Also as someone who has extensively researched and negotiated every single aspect of my finances, I'm 120% sure a cold caller isn't going to provide a better deal by any stretch.

  • mkto on 11/05/2017 - 01:40

    Anyone happen to have a screenshot of the platinum card offer before they added the annual fees?

    • tomclancy on 11/05/2017 - 10:11

      Yeah, it's already been posted in the comments of this deal. Won't take you long to find it

      • mkto on 11/05/2017 - 15:29

        i can only see screenshots for the signature card unless im missing something?

        • tomclancy on 12/05/2017 - 08:10

          Sorry, I misread your comment. No one has posted a screen shot of the Platinum card yet

  • iversonjack on 11/05/2017 - 13:48
    +1

    just went to branch to collect my card, the person checked my offer and confirmed that it is indeed 60k bonus points after $3k spend in 90 days, and first year annual fee waived (contrary to my intro pack). i didn't have to show him any screenshots. hope it all works out. will keep screenshot if issue arises…

    • iversonjack on 11/05/2017 - 17:05

      just to add as well, got a phone call hours after claiming my card from st george confirming that i am indeed having the first year waived and the bonus 60k points. happy days!

    • gimme on 11/05/2017 - 17:08

      same with my wife's. Mine is still in limbo as they've screwed something up and hadn't even sent it but I'm sure I'll get it sorted. Looks like they may have come to their senses.

  • beyond2k on 12/05/2017 - 13:25
    +2

    Just collected my card at the branch. Told them about the annual fee problem and was directed to call the number on the back of the card. Customer service rep on the phone said everyone who applied before 9.30am May 4th will be honoured with $0 annual fee first year, automatically applied. She said their department got an email stating there was an error on their website and will honour all applications approved before that time. Happy days.

    • iversonjack on 12/05/2017 - 15:54

      awesome, good to hear!!

  • bozbargain on 12/05/2017 - 14:10

    As per others, my welcome pack also mentioned a $279 'minimum' cost - rang and was told mine was set to zero for the 1st year.
    Received the card in the mail (thought I had to pick it up from a local branch?), rang the number and followed instructions to activate card, was told my card couldn't be activated via the prompts, had to speak to an operator instead. Took 10 mins or so waiting, had to answer a ton of security questions, most of them to which I had to answers 'n/a'. Then needed additional security questions answered to release a code to activate Internet banking so I can check my balance on my phone via the app.
    A lot more work compared to activating an AmEx or ANZ card!

    • Make it so on 12/05/2017 - 16:41
      +2

      Went to the same process. Hilarious how security questions for new accounts include "what was the last transaction" and "do you have any direct debits set up". But she was friendly enough, so I'm not complaining.

      • dashy1 on 22/05/2017 - 11:26

        I was asked if i have any dependents and how old are they?. What the hell.

        • gimme on 22/05/2017 - 11:33
          +1

          that's a valid verification question. Presumably it would have been included in your application so not a shocking question to validate.

  • Make it so on 12/05/2017 - 16:55
    +1

    So funny. I just phoned up to ask for a card for a secondary card holder (my wife). Apparently we have to fill out a form and visit a branch, because she has to ID herself, because she has to be a signatory. I asked why this is, given that I can apply for an account online and get a credit card posted to me without even leaving my computer. She couldn't explain that.
    Never had to visit a branch to get a secondary card for my Citibank Signature….

  • bozbargain on 14/05/2017 - 08:56
    +1

    Paywave doesn't work on my card (I have to insert my card but don't have to use a pin code for small transactions either). With Nab, you can switch this on/off via the app but can't find a contactless setting on the St George one?

    • gimme on 14/05/2017 - 21:44

      Sounds faulty or may accidentally disabled

      • bozbargain on 14/05/2017 - 21:50

        I also have no clue what my PIN is, didn't get the option to set this during that activation process, haven't received one in the mail either.

        • iversonjack on 15/05/2017 - 10:22

          the guy at the branch set mine up when i visited the branch to collect my cards.
          give them a call to ask.

        • Make it so on 15/05/2017 - 12:22

          You need to call them up (during office hours) to sign up for online banking. They will give you a temporary password. You can then sign in online, and set up a pin-code.

        • gimme on 15/05/2017 - 12:39

          @Make it so:

          I was able to get online access by what i received thru email and txt. Seems very inconsistent. Either way i don't think i want much to do with STG once i get the points. Tjey seem all over the place.

        • Make it so on 15/05/2017 - 13:17

          @gimme: yeah, totally agree. Not surprised they are owned by Westpac. That has been my experience with Westpac as well.

          When I phoned them up about the annual fee waiver, they got me to explain everything from scratch and send them the screenshot by email while on the phone. Then, when they finally agreed to it all, she goes "We have had many phone calls about this already and are waiting fees for people who applied on or before the 5th".

          Then why did I have to spend half an hour on the phone and send you evidence?

    • BlueGlass on 15/05/2017 - 19:03
      -1

      Yeah, my partner has received her card and yep, paywave doesn't work.

      Also, its a physically flimsy card, seriously its about 70% as thick as my ANZ black rewards card. Not that it matters but St George doesn't seem very premium…

      • bozbargain on 15/05/2017 - 19:23
        +4

        Surprised to hear about the thickness. I thought they had to be a standard size and thickness. I just checked I can assure you it's exactly as thick as all my other credit cards (I have a few). Did she manage to set her PIN yet?

      • tomclancy on 15/05/2017 - 21:12
        +4

        I got mine last week and it's exactly the same thickness as my ANZ Black. And I'm a printer - I handle these cards for a living and yes, there is an industry standard thickness. Maybe you are confusing cards or not comparing them side-by-side?

        • BlueGlass on 16/05/2017 - 09:27

          I've since compared the cards side-by-side, you are right, they are the same thickness.

          That said, they certainly have a different Youngs modulus, it is not as stiff as the ANZ rewards card.

        • iversonjack on 16/05/2017 - 09:35

          @BlueGlass: i think everyone can agree that, after all thats happened above, St George is not a premium product…
          that said, i have used paywave and paid using the app via NFC on android and it all works fine.

      • bozbargain on 16/05/2017 - 12:23

        I just visited a branch. My card wasn't activated properly - the fact that payWave didn't work was because I hadn't set a pin. Why the rep didn't prompt me to set one when I rang last week is a big mistery. Funny enough, I have already made several (smallish) payments where I just inserted the card in a card reader and could walk away without using a pin. 'Some terminals behave this way' was St George's response. What a flawed system! Definitely the worst card activation process I've ever went through.

  • gimme on 17/05/2017 - 15:20
    +4

    Lesson learned NEVER to transact with STG again (once I get my 60k points!)

    1. Despite receiving an email that my card was on the way to a branch, it was never sent.
    2. After about 7 days I contact customer service and get told there has been an 'error' but will be send immediately.
    3. Never received a welcome pack (never mind)
    4. Get a call today that my card is ready to be collected. Great!!
    5. Pop into BOM and get told that, sorry the STG system is down so we can't properly do an ID check and therefore can't activate your card! May be I shouldn't have been that surprised.
    6. I collected my card anyway on the promise that they will perform the ID entry when the system comes back up and activate my card. Downside is I still have to go into a branch to set a PIN so I can physically use the card for transactions over $100. Not holding my breath btw.
    7. Asked the 'Bank Mgr' (or whoever he was) to check the specific terms of my card to confirm no fee/60k and he just rattled off some stuff from the website. He couldn't check anything specific and asked me to contact STG customer service.
    8. In the meantime he said a few things that didn't ring true and when I questioned him, he says that's how it was when he opened an account with ANZ!! Yes no joke, he's telling me about ANZ processes.
    9. At that point I cut my losses and got out.
    10. Contacted STG CS and they conformed (as others have said) that a fee may be charged but it will be immediately credited as per their notes on the system advising of the original website error. Also reconfirmed the 60K points. **Important to note that the 3 months start from approval and not activation so if you've been jerked around like me you would have lost a few weeks. Call and renegotiate if you must or just prepay some bills which is what I'm going to do.

    TLDR: Avoid St George

    • slimdusty on 19/05/2017 - 12:36

      Agreed that St George is messy. Here's my experience (good and not good):

      1) Applied for Amplify Signature on 9 May and emailed STG the requested documents for the application, and received email reply confirming receipt of documents.

      2) Heard nothing from STG after 6 days, and rang them.

      3) I was told they have not received the documents (What? I had an email confirmation!), and asked me to resend documents, but can't prioritize me application despite their issue with their system that caused delay.

      4) Lodge online complaint, and customer service rang to inform me it has been approved, and admitted the issue. I took that opportunity to ask about the first year annual fee waiver, as I applied on the basis of the the initial (erroneous) offer (though I applied after they corrected the error), and first was told that the campaign ended on 3 May, but after I corrected her, she released she looked at the wrong offer. She then said she has not been informed about any error in any campaign offer, which she would have known. Having pointed out that I can give her the evidence of the error, she then accused of applying knowing that there was an error to exploit it, which I never even remotely indicated in my conversation - very unprofessional.

      5) Ask the officer to check with the department who puts out the offer, and she reluctantly said she would after I asked for the contact number of FOS, which she offered at the beginning of the phone call if I would like one (but declined to give it when I did ask for it after our conversation!)

      6) I did get a call back to say that I was correct, and a waiver of first year annual fee would be granted. I asked for a simple email to confirm that, and she wouldn't initially, and I had to explain myself a number of times why (which I thought is obvious, because something can go wrong with their system again, and the waiver might not happen) before she reluctantly agreed.

      7) Email received :-), but the effort that went into it is probably not worth it.

      Same conclusion as gimme

      • gimme on 19/05/2017 - 12:41

        and to think we haven't even received the points yet. I wonder how much effort that's going to require. This is by far the most unprofessional and convoluted experience in my dealings with 10+ financial institutions.

        • slimdusty on 19/05/2017 - 13:06

          Concurred. I had a slightly less convoluted experience with the Westpac Altitude Black card (who runs St. George), so I would avoid them too if you can (YMMV).

    • potm on 22/05/2017 - 13:49

      Similar experience, applied on 3 May, sent documents straight away.
      Got a call a couple of days later confirming some details on my application.
      Called up today and told they haven't received my payslips yet.
      Seems like their systems are crap or staff are incompetent.

      Big contrast to when I applied for a card with Westpac and it was ready to collect at the branch 3 days later.

  • droodle on 19/05/2017 - 23:53

    do DEFT payments contribute to spend ?

  • gimme on 21/05/2017 - 07:38

    Crap I just saw this… what a con

    . Eligible purchases do not include BPAY,

    • Make it so on 22/05/2017 - 11:35

      That's the same for some other creditcards now, including Citibank Signature.

      • gimme on 22/05/2017 - 11:36

        yeah kicking myself as I had the option of paying several large bills directly but chose BPAY instead not knowing about the exclusion.

        • Make it so on 22/05/2017 - 11:38

          You need to see whether the merchant allows you to pay through their website (which is treated as normal purchase, not BPay). I did that for paying car registration, so that the payment would still be eligible. And that's when Citibank started excluding payments to government or part-government entities altogether….

        • gimme on 22/05/2017 - 11:40

          @Make it so:
          Yea my billers had the direct option which I didn't choose. As for govt - There's no exclusion for that with STG in relation to the BONUS points. They may exclude it for just normal points purposes but I'm not concerned about that.

        • Make it so on 22/05/2017 - 11:43

          @gimme: True, not excluded yet. But wouldn't be surprised if it is soon. Citibank have completely watered down their rewards on the signature card. So hard to get stuff for free nowadays :(

        • gimme on 22/05/2017 - 11:45

          @Make it so:
          Agree. I don't bother with CB anymore. Only use it as a backup to Amex. Not remotely good value if you were paying FEES (which I'm not)

  • droodle on 23/05/2017 - 20:12

    Anyway of checking how many Qantas points have been accrued at all on the app or online.. Can't see anywhere obvious

    • gimme on 24/05/2017 - 07:56

      I also like to know and more importantly how many eligible points we have accrued towards the 60k bonus. No way of telling exactly and I don't want to estimate it myself just in case there's some strange exclusion that's not explicitly listed. Messaged them on FB and they never responded. Only option is to CALL.

    • iversonjack on 24/05/2017 - 09:20

      like all banks, there is no way of checking until you get your statement.

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