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$10 off Any Real Roadside Assistance Package (with Coupon) from $49 @ Real Roadside

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$10 off Any Real Roadside Assistance Package (with Coupon) from $49 @ Real Roadside
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AssociatedLDana Cosmetics on 06/04/2016 - 15:11 realroadside.com.au (1964 clicks)
Last edited 06/04/2016 - 17:23 by 3 other users
ozbargain

Get $10 Off ANY Real Roadside Assistance Package.
No sign-up fees, no membership fees ever.
Use Coupon Code ozbargain for your $10 discount

Our $49 Classic Care
Passenger vehicle, van or ute coverage up to 3.5 tonnes
4 callouts each year, 365 days a year, 24-hours a day
Average callout time of 34 minutes^
9/10 problems solved on the spot
Emergency repairs
Flat or faulty batteries
Locked-in keys
Emergency fuel
Flat tyres

Up to $80 cover for accommodation, car hire and onward travel
Up to 25km towing in metro areas
Up to 50km towing in remote areas
Up to $88 towards a vehicle locksmith
Organise taxi transport for you and your passengers

Our network of 7000 highly trained experts have been providing roadside assistance for over 20 years. In their previous life they weren't bankers, sales people or office jockeys. In fact majority are mechanics, truck drivers and tow truck drivers.

We're real people who get it and best of all we've kept it local. You won't find our call center overseas, it's in Newcastle, Australia and we're available 24/7.

Automotive Roadside Assistance

Related Stores

Real Roadside
Real Roadside

closed Comments

    • QuickToThePointless on 06/04/2016 - 15:35
      +8

      Cmon man…you can do better that that….Surely you cant be that desperate for upvotes?

  • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 15:17
    +10

    easternculture, im sorry we cannot help you with fake or dodgy roadside assistance maybe try Woolworths roadside for that.

    We offer real roadside assistance to people, we have a current customer base and if you wish to call our call centre go for it.
    Please read our terms and conditions and feel free to ask questions, we are there to help you.

    • easternculture on 06/04/2016 - 23:41
      -1

      im sorry we cannot help you with fake or dodgy roadside assistance maybe try Woolworths roadside for that.

      Are you claiming that Woolworths provide dodgy roadside assist

      Gotta be careful what you say in public unless your looking for a lawsuit

  • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 15:22
    +14

    The funny thing is we have the backing and the ability to have someone to assist you within the hour, we're comfortable and confident about it.
    Also I know you jumped to conclusion because you posted that within 11 seconds of this coupon ad going live, so how would you have read our terms and conditions to determine that it's dodgy.

    I would say you assumed because we are not called NRMA, but our plans are closely based around what the NRMA will offer.
    We do not give free cinema vouchers, free fitbits etc as that is what is included in your NRMA premium and when i say premium I MEAN PREMIUM.
    we pass those savings to you so you get what you actually need and not a whole lot of other crap so called FREE

    • GameChanger on 06/04/2016 - 17:07

      I tip my hat to you.

      Within 1 hour for WA as well?

      • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:02

        Yes within 1 hour in WA as well

  • tomieraw on 06/04/2016 - 16:10

    Do you guys cover motorbikes?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 16:12

      Hi Tomieraw,
      Yes we do cover motorbikes

      • brentsbits on 07/04/2016 - 02:18

        Under the same cover? I thought it was only cars, Ute's etc

  • kechenl on 06/04/2016 - 16:15

    I'm in Vic, would I be able to buy ?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 16:32
      +1

      Hi Kechenl,
      Yes we do cover Victoria, we currently cannot cover tasmania but are working on this

      • kechenl on 06/04/2016 - 18:59

        great

  • 17833 on 06/04/2016 - 16:17

    Is your name potentially a little confusing if you are trying to market yourself as a specialised independent product? The first thing I thought of when I saw your post is that you would proabably be associated with real insurance and be an offshoot offering from them.

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 16:38

      Hi Sparkyglo,
      We are not an offshoot of Real Insurance and are independent. We market as Real Roadside, Real People.
      We are actually backed by a much larger roadside provider hence why we have such a large network of experts on the road.

      We want you to know that you will be dealing with actual people and not automated recordings

      • totom on 06/04/2016 - 16:45
        +4

        Hi OP. Mind to let us know more about the "much larger roadside provider" backing? I'm considering switching to you guys actually, but can't find any info about your company on Google.

        When I search Real road side assistance, I get Real Insurance instead.

        • WazzaP on 06/04/2016 - 17:20
          +1

          Looks like they've recently changed their name from LifeSocial roadside, but not much info comes back on them either.

        • GameChanger on 06/04/2016 - 17:23

          Good question- won't sign up until I get a response

      • GameChanger on 06/04/2016 - 17:31

        Could we also have the ABN?

        • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:21

          50 663 861 475

  • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 16:31

    Just a quick note from feedback that we have had, the coupon deducts the $10 off the price at the final review and pay screen

  • [Deactivated] on 06/04/2016 - 16:50

    I think the real bargain here is free RSA for under 21.

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:05

      It's not a bad deal but does only cover 1 call out per year

      • xuqi on 06/04/2016 - 23:24

        Typical OZB question:

        Does it roll-over? :)

  • tomieraw on 06/04/2016 - 16:51

    Just signed up, nice and simple. Hoping you guys don't jackup the price after the first year

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:04

      Thank you Tomieraw, we do not have plans to change prices once people have joined. We believe in remaining competitive at all times.

  • [Deactivated] on 06/04/2016 - 16:52
    -1

    Do you cover situation I once had, I got locked out of my home, my car is inside the garage, the key to the house is inside the car, the key to the car is in the house.
    Can I use the callout for you pick lock the garage/house and then pick lock the car?
    Do I need to pay anything extra?

    Thanks

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:10
      +3

      Hi FM,
      It seems a tricky situation you were in, but i do have to ask if someone was able to picklock the house you would have access to the key to the car. so in this situation we would be able to help you with pick locking your house, and you would not need anyone to pick lock the car as you have access to the keys.

      unless im reading this wrong..

      We would help pick lock the car if it is accessible

      • King Tightarse on 06/04/2016 - 17:16
        +6

        Well done for sticking around and answering everbodies' questions rep, you are doing good job. :)

        • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:18
          +1

          thank you!

      • [Deactivated] on 06/04/2016 - 18:19
        -1

        Yeah, if u pick lock my house, then that will solve the problem.

        Awesome!

  • ssp88 on 06/04/2016 - 17:01

    DO you cover for WA?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:11

      Hi sangsukpark, we do cover western australia

  • krameez on 06/04/2016 - 17:15

    Hi Moderator, Just a question.. I have a current roadside with RACV which ends at the end of the month.
    Can I use the $10 discount at that time for sign up?
    Also what is the normal Show up time on call for emergency call out?

    Thanks.

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:17

      Hi Krameez,
      Yes you can use the coupon code up until 30 June 2016
      the Average callout time of 34 minutes^ but could be longer based on peak hour traffic, weather

      • krameez on 06/04/2016 - 17:21

        Thanks for quick reply.
        Deal done mate. I am going to get it before the end of the month when my current one will end.

  • WazzaP on 06/04/2016 - 17:18

    When you go to sign up, there's a comment: After completion allow 48 hours for Roadside Assistance to be available. If you need immediate assistance please call us at 1300 85 1243. Is there an additional charge for immediate assistance? If so it should be listed clearly that there is a charge and what the charge is, and if there is no additional charge it would be beneficial for the company to list this.

    Also in your T&C there is a clause that is highly unusual for a roadside assistance provider:
    1.6 We do not offer emergency repairs on the side of the road…
    What is the purpose of a roadside assistance provider, who won't perform any repairs? Most people would consider things like changing tyres, jump starting/replacing batteries to be emergency repairs (and these are listed as available services). I'd understand if there was a clause about towing the car to a more suitable location if it's in a dangerous spot, but a blanket "side of the road" clause seems excessive.

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:25
      +3

      Hi WazzaP,
      Thank you for your feedback on this and we will have this corrected overnight, its actually a really good question.

      firstly in regards to After completion allow 48 hours for Roadside Assistance to be available
      if you require service within 24 hours of signing up there is a $70 charge

      in regards to clause 1.6 We do not offer emergency repairs on the side of the road…
      our intentions are to avoid changing your engine, fuel filter and more complicated repairs that would be cheaper for you to have done at a mechanics garage. we do not mean we will not change your tyres or battery as these are included in the service

      once again i thank you for pointing this out and we will correct this tonight

      • WazzaP on 06/04/2016 - 18:18

        Thanks for the reply. I would have thought wording 1.6 along the lines of "this service is for emergency breakdown repairs only, and is intended to get your vehicle mobile, so it can be driven to a mechanic for full diagnosis/repair" would be better, and maybe a comment of "if the vehicle is unable to be repaired at the roadside (due to safety issues or requiring parts not carried by our service vehicles), it may be towed to the location of your choice, within package limits".

        Also in 1.1 it mentions that the service may be registered to a van, individual or company - if it's registered to an individual, can it cover multiple vehicles owned/driven by the individual?

        Lastly do you have any sort of coverage maps? I somewhat regularly travel to semi-rural areas/small towns etc, so it would be good to know where I would be covered.

        PS A large portion of your website still has the content from the ride sharing side of the business, rather than from the roadside assistance side - eg the help pages are all ride sharing, no details on roadside.

  • PVA on 06/04/2016 - 17:23

    do you use RACQ like most other roadside breakdown services?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 17:26

      Hi PVA,
      We do not use RACQ for breakdown as this does not allow us to control the quality of service delivered and would affectively mean we would be just a reseller for the competition

      • PVA on 06/04/2016 - 17:30

        thanks, when I called another breakdown service (holden) racq came out. I just wondered, thats all.

        the free 2 go is a great deal for the kids, you need to get Driving schools to push it to their customers.

        cheers.

        • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:06
          +1

          Yes that is another great idea with the driving schools.
          in regards to breakdown offered with holden, nissan and the likes the majority just send out NRMA / RACQ

  • stockastics on 06/04/2016 - 17:36

    whats your ABN?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:20

      50 663 861 475

  • Gavman on 06/04/2016 - 17:55

    Does the basic $39 include any towing of car if required? And is the $39 cover for the 12 months from date cover is purchased?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:03
      +1

      Hi Gavman,
      The $39 Classic Care does include towing and if you purchase 12 months it's valid after 24 hours
      for the 12 month period. no catches

      Up to 25km towing in metro areas
      Up to 50km towing in remote areas

      Passenger vehicle, van or ute coverage up to 3.5 tonnes
      4 callouts each year, 365 days a year, 24-hours a day
      Average callout time of 34 minutes^
      9/10 problems solved on the spot
      Emergency repairs
      Flat or faulty batteries
      Locked-in keys
      Emergency fuel
      Flat tyres

  • mmdeals on 06/04/2016 - 18:05

    whats your ABN?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:20

      50 663 861 475

  • bruschetta on 06/04/2016 - 18:12

    what about if my car need to be towed over the max amount of km covered?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:13
      +1

      1.2 We cover towing up to 25km in City areas and up to 50km in Country Areas.
      Excess km's are payable by the customer at the time service is provided. Payable to
      the driver or over the phone at the rate of $4.40 per km for metro areas. Excess rates
      will vary depending on location and public holiday surcharges do apply.

      • bruschetta on 06/04/2016 - 18:19

        thanks mate
        when does this deal expire?

        • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:22

          30th June 2016

  • [Deactivated] on 06/04/2016 - 18:23

    OP - who operates your Roadside assistance vehicles? Can I make a guess??

    Allianz?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:29

      No Allianz do not operate our roadside assistance vehicles

  • mousie on 06/04/2016 - 18:50

    Is this related to the rx8 post or Tyler Durdens 200,000km car post at all? ;)

  • tidie on 06/04/2016 - 18:56

    Tried to register my toyota camry, but after filling out the details, it showed Toyota-Prius in the review nad pay section, no matter how many times I went back to correct the model.

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 18:57

      Hi, what browser are you using

      • tidie on 06/04/2016 - 18:57

        Chrome

        • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 19:02

          thanks we have replicated it

        • tidie on 06/04/2016 - 19:06

          @realroadside: replicated it?

        • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 19:09

          @tidie: replicated the issue and we are fixing now

        • tidie on 06/04/2016 - 19:10

          @realroadside: oh ok, thanks for that, will sign up later.

        • mapleice on 06/04/2016 - 21:08

          @realroadside:

          Any word on the time frame to fix this? I own an Aurion and have the same issue, would love to sign up ASAP ;)

          edit: Tried Chrome, Edge and IE all have the same prob.

    • AssociatedDana Cosmetics @ Real Roadside on 07/04/2016 - 22:46

      all website issues are now fixed. we do apologise for the inconvenience.

  • ausmechkeyboards on 06/04/2016 - 19:03

    If I buy it for 24 months, but sell my car in 6 months, can I swap over the assistance to the new car?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 19:04
      +2

      Hi ausmechkeyboards, yes you can transfer this to the new vehicle you will just need to contact us
      and there are no costs in changing this

  • Franconian on 06/04/2016 - 19:12

    Tried to sign up, but my car is too old for it. It's 2000, but less than 200K km. Any chances I can use this offer for my car?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 19:22

      ok fixed

  • blahbkahz on 06/04/2016 - 19:22

    HI There,

    I tried to sign up for the Under 21 offer which was $0. I still had to pay and put all my details in but it came up saying i needed to fill in another space (there was nothing left to fill in except for the optional address line 2)

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 20:32
      +2

      we are fixing this issue tomorrow so please try again friday 8th

  • hchen01 on 06/04/2016 - 19:26

    For Mercedes, A, B and C only? No other model?

    • GameChanger on 06/04/2016 - 19:28
      +1

      You drive the E,S, AMG models?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 19:48
      +1

      we are adjusting this tomorrow morning

  • tassieeagle on 06/04/2016 - 19:32

    I got excited until you said you don't cover Tasmania

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 19:48

      sorry, not yet

  • sritha1 on 06/04/2016 - 19:40

    Can I register my Camry 1998?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 19:48

      sorry 2000 is the limit we can accept at the moment

        • xuqi on 06/04/2016 - 23:26

          NO!

  • waterboy on 06/04/2016 - 19:48
    +4

    Terms and conditions this section is interesting.
    1.8 There may be instances where our service providers aren’t available, specifically in remote areas and in some instances you may have make arrangements for service.

  • Maz78 on 06/04/2016 - 19:55

    OP, do you offer a "Total Care" type package that is comparable to the one offered by RACV?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 20:13

      we currently do not as we did not want to get carried away with so many options

  • jooooz on 06/04/2016 - 20:59

    Had same issue, tried to register my toyota corolla, but after filling out the details, it showed Toyota-Prius in the review nad pay section,

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 23:20

      this will be fixed tomorrow morning

    • AssociatedDana Cosmetics @ Real Roadside on 07/04/2016 - 22:42

      all website issues are now fixed. we do apologise for the inconvenience.

  • eegos on 06/04/2016 - 21:00

    just about time
    thanks OP, will sign up
    hope will give the best service for customer

  • Carydadon on 06/04/2016 - 21:04

    Signed up, you had me at call centre in Newcastle (gotta support local!). Didn't have a great experience with Ultratune/Budget Direct (was sheethouse actually - they wanted to tow me for everything). So getting back onto the roadside assistance wagon now.

    However, on the registration form, I put in my DOB and noticed afterwards that it processed as 1/1/70. I can PM you details or deal with you via email - whichever you prefer.

    • pyramid on 06/04/2016 - 21:15
      +2

      yeah, that is buggy webpages where developer has used different date format on personal detail page and final page.

      • AssociatedDana Cosmetics @ Real Roadside on 07/04/2016 - 22:47

        all website issues are now fixed. we do apologise for the inconvenience.

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 23:18

      we do apologise about the issues with date of birth, this is being fixed

      • able on 10/04/2016 - 14:41

        Hi, is this fixed yet? Just tried signing up on the website and still getting errors with date of birth… website keeps asking for year of birth even though this has been entered…

        • AssociatedDana Cosmetics @ Real Roadside on 10/04/2016 - 22:23

          Hi Able, can you please email us a number to contact you on in the morning.
          The issue has been fixed and we are not seeing any further issues with this, although I am interested in helping you get past this

        • AssociatedDana Cosmetics @ Real Roadside on 10/04/2016 - 22:26

          please enter date of birth as dd/mm/yyyy

  • mapleice on 06/04/2016 - 21:11

    Do you get a card to keep in the car or something similar?

    Also, does this cover the car, the driver, or the combination of both?

    • AssociatedDana Cosmetics @ Real Roadside on 06/04/2016 - 23:22
      +2

      Hi, we post out some stickers for in the car and a card to keep on you
      the roadside assistance covers the car, it does not matter who is driving the car

  • yaditya on 06/04/2016 - 21:19
    +4

    I tried to register but your car selection dropdown seems to not picking up what I selected. Mine is Honda Odyssey but in the confirmation page it's written ACCORD, tried a couple of times… The DOB also shows wrong MONTH in the confirmation page. Also, you need to consider use an SSL for your registration form as sensitive information (password and personal details) will be entered to the registration form.. I know I maybe paranoid, but I'll wait until those are fixed before trying to enter my details again..

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