Try $30 Worth of Grocery Products Every Month for $5 /Mth or $50 /Yr. Free Shipping

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Try $30 Worth of Grocery Products Every Month for $5 /Mth or $50 /Yr. Free Shipping

Store RepLRedpawpaw on 03/04/2014 - 12:30 redpawpaw.com.au (3966 clicks)
Last edited 03/04/2014 - 16:55 by 1 other user

By joining Redpawpaw you will receive over $30 worth of new and varied grocery products delivered to your door every month for just $5 per month or $50 per year.
There are no contracts and shipping is free!

Redpawpaw caters to people who love trying new household products and rediscovering some forgotten ones.

Simply by creating a profile when you sign up, Redpawpaw will send the products most suited to your household right to your door each month, in a big reusable box.

Redpawpaw partners with some of Australia's favourite brands including SPC, Mentos, Kellogg’s, Finish, Nivea and Green’s, to offer consumers the newest and most popular products to sample.

Unlike other sampling communities where getting a samples can be hit or miss, Redpawpaw sends all their subscribers over $30 worth of products every month for just $5 per month; which is about the same price as a takeaway coffee.

You will need to fill in the quick and easy product feedback survey after you have tried your products but if that sounds like too much hassle, you can choose the 'Trial Only' package instead which is only $10 per month or $100 per year.

Some of the products you will receive in the very first box which will be delivered in early to mid May will be

full size new premium jam
full size Mentos very berry roll
full size Mentos sugar-free gum
40pk Pine O Cleen wipes
200g Green's Pancake Shake
2-3 Finish dishwashing tablets
Sachet of Nivea moisturiser (ladies only sorry!)
100g Kellogg's cracker chips
Saxa salt grinder

and more!

Current delivery locations are:

NSW
- Sydney
- Canberra
- Wollongong
- Central Coast
- Newcastle
- Port Macquarie
- Coffs Harbour
- Northern Rivers

VIC
- Melbourne
- Geelong
- Bendigo
- Albury

TAS
- Hobart
- Launceston

QLD
- Brisbane
- Gold Coast

SA
- Adelaide

WA
- we don't delivery to WA yet sorry guys!

Groceries Groceries Sample

20 Jul 2014 9:05pm

Related Stores

Redpawpaw

closed Comments

- Store RepRedpawpaw @ Redpawpaw on 25/04/2014 - 19:36
  
  Hi Parisienne,
  
  We sent our an email with an update and a timeline to all subscribers yesterday - hope you got yours?
  I look forward to hearing your feedback once you receive your first box in May.
  Thanks very much for subscribing!
endotherm on 20/04/2014 - 14:23

+1

I don't know why everyone is so nervous. The most vocal also seem to be those who haven't signed up. I paid for this with a credit card. If it doesn't turn up, I'll do a chargeback from the credit card company. Simple. Safe.

Last Seen 17/04/2014

90% of the population go missing over Easter.
- Store RepRedpawpaw @ Redpawpaw on 25/04/2014 - 19:37
  
  Hi Endotherm,
  Looking forward to hearing your feedback once you receive your first box in May.
  Hope you are having a great long weekend!
bsk on 30/04/2014 - 23:36

hey rep I just checked my email and no update email for me last time I had an email from you was the 16/4 so did I miss out?
- Store RepRedpawpaw @ Redpawpaw on 01/05/2014 - 15:14
  
  Hi bsk, we sent an email to everyone who had subscribed prior to 12th April telling them when they could expect their first box and also giving them a timeline for box delivery and payments.
  
  If you subscribed on or after 12th April you would have received a welcome email with that information on it. Did you receive that? If not, perhaps check your junk mailbox in case it went in there.
  
  The timeline is also on the homepage of our website now so we make it much clearer when our subscribers can expect to receive their box and their monthly payments.
MagicTsukai on 01/05/2014 - 21:59

sooon~
MATTS on 08/05/2014 - 14:52

my box just came …..
MATTS on 08/05/2014 - 15:01

+2

mango,passionfruit + chia seeds jam
pea + zucchini soup
smoked cyprus salt (contains flavour enhancer 621)
sour cream and chives special k crisps
mini pancake shake buttermilk
mentos roll/gum
sea salt flake box
pineoclean wipes
1.5 ml sample nivia q10
4 finish dishwasher samples
- LakeVostok on 09/05/2014 - 22:19
  
  got mine yesterday..i like it…thanks red pawpaw :)
- tim_geo on 10/05/2014 - 09:21
  
  +1
  
  Hi MATTS,
  
  How did you find out that the smoked cyprus salt contained FE 621? My girlfriend doesn't take it well so now I'm worried. It doesn't say in the ingredients.
  
  I have:
  SAXA Natural Black Cyprus (Cyprus Sea Salt, Colour: vegetable carbon)
  SAXA Natural Sea Salt Flakes (Natural Sea Salt Flakes - may also contain traces from production line)
  
  Thanks
  - MATTS on 10/05/2014 - 20:17
    
    +1
    
    mine does ….. yours are all natural
    its only in the smoked cyprus
    ingredients
    sea salt/flavour(with flavour enhancer (621)
    
    http://www.saxa.com.au/products_9.html
    - tim_geo on 10/05/2014 - 21:43
      
      Ah i see, thanks for clearing that up for me.
    - King Tightarse on 10/05/2014 - 22:31
      
      which is MSG
- swimmingtoad on 11/05/2014 - 22:25
  
  i got the black salt too.. lucky.
Reddog888 on 08/05/2014 - 15:23

Excellent!!!!

Mine arrived today.
Very pleased with the selection, the Taylor's Soup was in addition to the listed items in the first post.

Slightly different MATTS box, These were different:
Taylor's Minestrone with Assie Vegetables
Kellogg's Honey and Barbeque Crisps
Henry Jones & Co Blood Orange and Chia Seeds Jam

Looking forward to next month's box now!

Well done Redpawpaw.
- Store RepRedpawpaw @ Redpawpaw on 08/05/2014 - 18:38
  
  +1
  
  Hi Reddog888, I'm so happy to hear you are pleased with the May box :)
  
  Hope you enjoy the products and keep an eye out for the product feedback survey which will be sent out late next week.
nismo33 on 08/05/2014 - 18:27

Good to see ppl are starting to get em, cant wait!

As BIG Kev used to say…. "IM EXCITED!!"
- Store RepRedpawpaw @ Redpawpaw on 08/05/2014 - 18:39
  
  +2
  
  Won't be long now - all the boxes will have left our warehouse by the end of this week so you should receive yours by Wed at the latest but most likely earlier!
- donga100 on 10/05/2014 - 10:27
  
  +2
  
  R.I.P. Big Kev. :(
easternculture on 09/05/2014 - 08:48

+1

Got my box too today. Very very happy. Well worth the $5.

I dont need the dishwashing tablets so if anyone wants them let me know and ill send them put in an envelope
- Store RepRedpawpaw @ Redpawpaw on 09/05/2014 - 16:32
  
  So glad to hear you liked the box :)
bashar20 on 09/05/2014 - 10:18

wow. Got the box. am quite impressed. Exciting products that I would love to try. Redpawpaw Well Done!!!

Quick Q: Can I upgrade my membership to a yearly one?
- Store RepRedpawpaw @ Redpawpaw on 09/05/2014 - 16:34
  
  Hi bashar,
  
  Thanks very much for your feedback. You can update your membership by logging into your account on our website using your email address and password. Go to Manage Settings and click EDIT to change your subscription to an annual one.
  
  You will be billed for your annual subscription on your next renewal date - which will be 1st June.
coolhead on 09/05/2014 - 10:19

Got mine today as welll :)
mason on 09/05/2014 - 13:28

Thanks, Good deal, well worth $5.00.
- Store RepRedpawpaw @ Redpawpaw on 09/05/2014 - 16:35
  
  Great to hear, thank you!
Mistymoo on 09/05/2014 - 13:45

Excellent deal! I just got mine today and I'm very happy with it :) Will definitely continue on this!
- Store RepRedpawpaw @ Redpawpaw on 09/05/2014 - 16:35
  
  Thanks Mistymoo - very happy to hear that.
catbrain on 09/05/2014 - 18:01

Nice work, Redpawpaw - that is a very impressive first box, and I'll be re-using the box for storing some documents.
- Store RepRedpawpaw @ Redpawpaw on 09/05/2014 - 18:11
  
  Thanks for your feedback catbrain! Great idea re using the box for storage, I think they are a really handy size so I am glad you will be putting it to good use :)
justwaitingforamate on 09/05/2014 - 18:32

+1

Well done ….. just got my one and yes I will be buying again…. good deal, I dont love all of it but well worth it for the things I will use. If still not sold its worth $5 just for a monthly supprise package that isnt a cree torch :)
- Store RepRedpawpaw @ Redpawpaw on 09/05/2014 - 18:54
  
  Thanks QLDtightarse - glad you enjoyed the surprise :)
- easternculture on 10/05/2014 - 00:38
  
  yes agreed , better than the $10 Bag of Pookie that COTD used to sell
pyramid on 09/05/2014 - 21:32

+1

Excellent value for $5. Im really impressed and going to subscribe for an year .
- Store RepRedpawpaw @ Redpawpaw on 10/05/2014 - 14:43
  
  Thanks cniminc!
LakeVostok on 09/05/2014 - 22:22

got mine yesterday..love it…thanks red pawpaw :)
- Store RepRedpawpaw @ Redpawpaw on 10/05/2014 - 14:43
  
  You're welcome barbedwire - glad to hear you loved it!
MagicTsukai on 10/05/2014 - 01:05

thanks redpawpaw
just received my box!
cant wait for the next one
- Store RepRedpawpaw @ Redpawpaw on 10/05/2014 - 14:43
  
  You're welcome MagicTsukai :)
tim_geo on 10/05/2014 - 09:25

Received my box on Friday, initially felt the box was a bit empty but on going through found that there are some good stuff in it, so thanks Redpawpaw!
- Store RepRedpawpaw @ Redpawpaw on 10/05/2014 - 14:45
  
  Hi Tim, sorry to hear you were a bit disappointed initially. The box is valued at over $30 retail and the shipping cost is included in that price as well.
  Glad that you did find a few things you liked in there in the end.
Peck on 10/05/2014 - 13:08

Hi Rep. Just received 1st box by courier and signature was required. What happens if not home? Any extra fees such as redelivery, or is it dropped for pick up at post office? Good value for $5 including archive/storage box :o) I assume that the survey is emailed out - correct?
- Store RepRedpawpaw @ Redpawpaw on 10/05/2014 - 14:48
  
  +1
  
  Hi Peck, we use Fastway Couriers for most of our deliveries. They will collect a signature if you are home but if you are not then they will either leave it in a safe place if there is one, or leave a card and you can arrange to have it delivered another day. Some customers found they took it to a local convenience store so they could pick it up when they got home.
  There is a field on our shipping form now where you can add a short instruction for the driver - such as leave it out the back - so you might like to log into your account on our website and update that field in Manage Settings.
  Yes a link to the survey will be emailed out later next week :)
  - GafferFish on 12/05/2014 - 18:07
    
    Excellent to hear there's a area to leave instructions for the courier now. I got left a card on Friday and had to wait ALL WEEKEND until I could get the box redelivered today. (It was worth it!)
    - Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 18:19
      
      So glad it was worth the wait GafferFish!
swimmingtoad on 11/05/2014 - 22:28

+2

My box contained;

Henry Jones & Co Blood Orange and Chia Seeds Jam
Taylor's Minestrone with Aussie Vegetables
black cyprus salt
Kellogg's Honey and Barbeque Crisps
mini pancake shake buttermilk
mentos roll/gum
sea salt flake box
pineoclean wipes 40 pack
1.5 ml sample nivia q10
4 finish dishwasher samples

Amazing Value.. The pinoclean wipes are worth that alone..

Will be looking to sign up for an annual subscription if the next box is good also.
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 11:57
  
  Hi Swimmingtoad, so glad to hear you are happy with the box. We are working hard to make sure the next one is just as great :)
daptal on 12/05/2014 - 09:52

I received my pack on friday and i am so happy with the products. Really happy with what was in the box. Loved it. Also as you mentioned in previous posts i have not received any emails from you. Once again good work.
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 11:58
  
  Thanks for your kind feedback Daptal, most appreciated.
  Strange that you never received any emails though. Please double check your junk box in case they happen to be going there by mistake.
  
  Thanks!
  - daptal on 12/05/2014 - 12:29
    
    +1
    
    Yeah checked my spam folder as well as my id in the settings. Everything seems right but not a single email from your end.
    - Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 12:55
      
      That is strange. Hopefully you will receive the email with the link to our survey later this week - probably will be sent out tomorrow or Wed.
      Please let me know if you don't get it and I will investigate.
      
      Thanks!
    - daptal on 12/05/2014 - 14:23
      
      I hope so . JFYI I have sent the same request from your online form today.
BuyoTheCat on 12/05/2014 - 10:36

quite nice to receive a box like that. Fun way to try stuff that i otherwise will not buy. I cannot even get the a box like that posted for $5.

Looking forward to the next one
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 11:59
  
  Thanks Photonaturally - you are right that the delivery cost is actually more than the $5 per month subscription!
  Glad to hear you enjoyed receiving it.
step_hen on 12/05/2014 - 11:21

Received mine last week. Really happy with it! Thanks guys!
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 11:59
  
  You're welcome Steph_hen - glad you liked it :)
cheapiechips on 12/05/2014 - 13:12

Wow. Excellent value. Good opportunity to test products that I may not have otherwise purchased. The boxes are great as well. If this what the quality and selection will be like, I look forward to getting a new box each month.

Thanks Red Pawpaw!
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 15:40
  
  +1
  
  Thanks Cheapiechips - we love hearing all the positive feedback about the boxes, so glad you are happy with yours.
vickster on 12/05/2014 - 15:02

Just received mine today, I'm so glad I signed up! Exceptional value. Love being able to try great products I wouldn't have known about otherwise. Hope all the boxes in the future are of the same standard and value.
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 15:40
  
  We are so glad you signed up to Vickster!
Twodogs on 12/05/2014 - 15:36

Also recieved mine today " Geelong Vic " great value .
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 15:40
  
  :)
espcookie on 12/05/2014 - 16:41

First box delivered today by courier and very impressed. A good box of samples (although the tiny sachet of Q10 was the last thing I noticed compared to the rest!) that will all be used and a few new things - like the Mango,Passionfruit and Chia seeds jam - that will be great to try! Rep - I hope you are able to make some money from the suppliers for the feedback considering the courier, box and glossy advertising material on their own would cost more that the $5 per month I pay! I'd like to think it will work out well for you (and me too as I want another 11 boxes from this years annual subscription!). Well done.
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 18:16
  
  Hi espcookie - thanks so much for your feedback and you are right that the cost of those items is higher than the $5 per month our subscribers pay!
  We certainly rely on the support of our brand partners to ensure we can keep bringing your the box each month.
  We hope more and more brands will hear about us and start booking their new products in the Redpawpaw box soon :)
FrugalBugger on 12/05/2014 - 17:28 Comment score below threshold.
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 17:43
  
  +3
  
  Hi FrugalBugger - sorry you feel that way. The retail value of the product in the box was $36.21 this month and that does not include the cost of shipping.
  
  Please just email me at [email protected] and I will be happy to cancel your subscription if you don't believe you are getting the value you expected for your $5.
  - FrugalBugger on 12/05/2014 - 18:36
    
    Thank you, I will see what next month brings before I decide. I do agree its worth $5, I just couldn't add it up to $30 as its hard to price sample sizes, but if you say its $36 its $36. Not grumpy, just checking. Looking forward to trying the soup tomorrow night. Thanks
    - rekabkram on 14/05/2014 - 17:04
      
      +4
      
      Henry Jones & Co Blood Orange and Chia Seeds Jam $5.36
      Taylor's Minestrone with Aussie Vegetables - $4.29
      black cyprus salt - $5.90(ish)
      Kellogg's Honey and Barbeque Crisps - $4.29
      mini pancake shake buttermilk - $2.47(ish)
      mentos roll - $1.45
      mentos gum - $2.14
      pine-o-clean wipes 40 pack - $4.50
      Sea salt flake box - $9.02
      
      Total - $39.42
      
      After a quick look on woolies online.
      I know that many of these things would only be bought on special and can be found cheaper elsewhere but I guarantee that if these boxes were available in the shops for $5 or even $10 that it would be a massive bargain and get heaps of upvotes on ozbargain not to mention they have them couriered to the house.
      
      Great box for us, looking forward to next months. Any chance we can get a sneak peek at a couple of next months items?
    - endotherm on 14/05/2014 - 19:08
      
      I just had a look at my local grocer and I'd agree with the prices, give or take. Even if you get 20% off those prices, it is still over $30.
    - Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:55
      
      Hi Rekabkram
      
      The Redpawpaw box is supposed to be a surprise each month but we are adding a sneak peak product image in our digital newsletter which will be sent out tomorrow if you are registered on our 'Keep me updated' list (can sign up on our website). We will also put it on our Facebook page.
      
      I"m looking forward to it too - there are some great new products to try :)
GafferFish on 12/05/2014 - 18:10

Got my box today - was worried it wasn't the sample box at first because it was so big and heavy! Was not expecting such a huge box.

Seems to be a few different flavours of things - I got the pea and zucchini soup, smoked cyprus salt and fruit & chia jam (mango and passionfruit flavour), sour cream & chive crackers.

Can't wait to try everything! (Plus my flatmates will love me because they're getting all the things I don't like.)
- Store RepRedpawpaw @ Redpawpaw on 12/05/2014 - 18:18
  
  Glad to hear you were happy with your box GafferFish and I'm sure you will be popular in your household if you share a few of the products with you flatmates :)
MattyD on 14/05/2014 - 10:17

Box arrived yesterday - very happy to get such a big box of varied items for just $5. Lots of stuff I'm looking forward to trying and looking forward to the surprises in the next box too. Best "showbag" I've bought in years :)

I'm hooked on the concept - can easily see how you'd get hooked on some of the new products too.

Great concept Redpawpaw; hope you're making some $ out of this because I certainly can't fault the value!
- Store RepRedpawpaw @ Redpawpaw on 14/05/2014 - 12:38
  
  Hi MattyD - thanks so much for your great feedback!! We really appreciate it and it makes us feel great to know all the hard work we put into getting good products into the box is paying off when we hear from satisfied customers like yourself :)
swimmingtoad on 14/05/2014 - 14:57

As a note, I don't understand why the nice colorful box covered in branding is placed in a similar sized generic brown box.

I would have thought the branding and logo on the box would have been invaluable marketing tool to get the name and brand out to the masses…
- King Tightarse on 14/05/2014 - 16:07
  
  Made sense to me seeing as it is foodstuffs.
  My outer box was filthy with dirt and dust from the couriers truck, but the inner one was pristine, like you want if you are going to eat the products.
  - swimmingtoad on 14/05/2014 - 16:29
    
    Then why not then spend the money to have printing on the external box instead, so it's visible to everyone
    - easternculture on 14/05/2014 - 18:01
      
      +1
      
      The inner box is an environmentally friendly box that they added so we can reuse it.
    - King Tightarse on 14/05/2014 - 18:39
      
      Completely agree Will save then and use them for storing uni books
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:46
  
  +1
  
  Hi Swimmingtoad,
  Thanks for your feedback and we do agree but it is a matter of cost versus benefit. We are assessing the cost of getting the outer box printed at the moment so if VISY looks after us with the price you might see a big red box coming your way soon :)
itajac on 14/05/2014 - 19:45

Received my box today, really great variety and value for money.My daughter was really excited for us to try all the products today! Looking forward to next month's box. Thank u RedPawPaw.
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:47
  
  You're welcome, glad you and your daughter enjoyed it :)
endotherm on 14/05/2014 - 20:16

Would be good to have the product feedback survey available at the same time as the products are delivered. I like to provide opinions while the taste is fresh in my mind. I've finished the majority of the products already, and have forgotten some of the experience from consuming them. Maybe you should send out another sampler to refresh my memory :).
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:48
  
  Thanks for your feedback Endotherm, we will try and get the survey out earlier in future!
  - sheepy on 26/05/2014 - 07:19
    
    I feel totally the opposite :)
    
    I received the survey email about 1 week after I got the box.
    
    I haven't tried most of the products but in case I'll forget about to do the survey later I just fill it right away. Obviously I couldn't provide too much feedback at that time.
    
    So I was thinking the survey should come a later date.
    
    Maybe a poll on when the survey should be sent could be included in next month's survey?
    Or an option available to the subscribers on when they want to receive it?
swimmingtoad on 15/05/2014 - 21:21

When filling out the survey of products, there is no option for the 'black cyprus salt'.
Only Natural Blue Persian and smoked..
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:49
  
  Sorry about that - please just pick one of the other flavours and make a note in the comments which one you are actually reviewing.
Peck on 16/05/2014 - 12:01

+2

I agree with endotherm but mainly so that I could provide extra information. However I just did the survey, and it was very quick and uncomplex, and not a mandatory amount of detail necessary. When people see their survey email in their inbox, don't be afraid of the time that it will take. Just click on it and knock it over in a couple of minutes.
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:50
  
  Thanks so much Peck, we really tried to ensure the survey was quick and easy and not a burden for our subscribers so I'm really happy to read your feedback that you thought it was ok.
yabree17 on 19/05/2014 - 22:41

Ah I was going to sign up for this last month and totally forgot. Seeing people so happy with their boxes, I have just gone and joined. Wondering if I will get this months box or have I missed out and have to wait? :)
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:50
  
  Hi Purringgirl, yes you will get this month's box :)
easternculture on 23/05/2014 - 13:38

+1

Hi Rep. Could we possibly have a preview of what to expect in next months box.

I know of a few that are interested in signing up

Cheers
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:53
  
  Hi Easternculture,
  The Redpawpaw box is supposed to be a surprise each month but we are adding a sneak peak product image in our digital newsletter which will be sent out tomorrow if you are registered on our 'Keep me updated' list (can sign up on our website). We will also put it on our Facebook page.
  
  We have passed the half way mark for our target subscriber quota so don't leave it too long to subscribe or you might miss out - we aren't going to have unlimited subscriptions available.
  - easternculture on 25/05/2014 - 15:37
    
    no problem, im already excited :D yay
Rubbly on 24/05/2014 - 08:56

This is worth it. The candy alone is worth $5 so if you guys are seriously complaining, then just don't get it. It is not a rip off at all.

My box included the Following this month:

4x Finish Quantum Dishwasher Tablets
1x PineOClean Disinfecting Wipes (40)
100g Special K Cracker Crisps (Honey BBQ)
200g Green's pancake shake Buttermilk
290g Henry & Jones Fruit and Chia (Mango Passionfruit and Chia seeds) Jam
400g Taylor's Pea and Zucchini Soup w/ Balsamic
112g SAXA natural sea salf flakes
95g SAXA refillable salk grinder, Natural Blue Persian
Mentos Very Berry candy
Mentos PURE Fresh Gum with green tea.
Nivea CC cream sample

https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-ash3/t1.0-…
- Store RepRedpawpaw @ Redpawpaw on 25/05/2014 - 14:53
  
  Thanks Rubbly :)
  
  The next box is shaping up to be a good one too!
- easternculture on 25/05/2014 - 15:36
  
  Mentos Very Berry candy
  
  I must be lucky, i got 2 of those :D
  - sheepy on 26/05/2014 - 07:22
    
    I envy you XD
Firefly on 03/06/2014 - 20:19

Ordered on the 14th of May and still no sign of a box. :( They did however charge me for a second box in June . :( Should I just do a chargeback for the first box?
- Store RepRedpawpaw @ Redpawpaw on 03/06/2014 - 21:56
  
  +2
  
  Hi Firefly, I'm really sorry to hear you have not receive the May box as yet. Please email me at [email protected] and I will follow up for you as I am not sure how to look up your account as it is not listed under Firefly.
  
  We use Fastway Couriers to send all our boxes and we have had a small amount of boxes not get to our subscribers yet due to issues with labels or customers not being home and there being no safe place for Fastway Couriers to leave the box.
  
  I will certainly follow up for you as soon as you send me the email and if you want to cancel your subscription I will understand and process that right away.
  
  The majority of our deliveries have been sent without issue but it is our very first month of sending thousands of boxes around Australia and both myself and our warehouse team as well as our delivery partners have learnt a lot from the process and will make sure we do a better job next month.
  
  I am sorry but I'm sure we can find a resolution for you if you would like to get in contact.

This was posted 10 years 7 months 22 days ago, and might be an out-dated deal.

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