Redpawpaw » user profile

[@King Tightarse](/comment/2170146/redir): Thanks for your support King Tightarse, it has been appreciated :) Wishing you all the best…

Hi nubzy, Every single August Redpawpaw box has over $30 worth of product in it and some have over $40. Redpawpaw is about making everyday…

Hi Ozbargain Redpawpaw subscribers, I'm really sorry for causing such disappointment. We really wanted to continue to offer the Redpawpaw…

Thanks for your feedback Neil. Looking forward to seeing what the chef produces :)

Hi itajac, Thanks so much for your lovely message. I'm so sorry your parcel took the scenic route to your door! Fastway Couriers have been…

The survey links will be loaded up to everyone's Manage Setting page this evening. All you will need to do is sign into your account on our…

Hi Shik, Please email [email protected] and we will follow up for you. The boxes are still being delivered we have just unfortunately…

Hi ubor, Glad to hear it finally got there. We are not happy with Fastway Couriers AT ALL and will be changing to a new delivery partner…

Hi there Reddog888, Sorry if we haven't replied to your email. Can you please resend it or let me know the email address you sent it from…

Thanks very much itajac. Please let me know if it hasn't turned up by Wednesday. Kind regards, Sarah

Hi Cat4u, Unfortunately we have reached our subscriber limit in all areas not just a few. We have been inundated with new subscribers this…

Hi itajac, We use a 3rd party deliver parter, Fastway Couriers, to send all our parcels. Unfortunately we are having quite a bit of trouble…

Hi 2real4u, We heard on Friday that apparently Fastway Couriers were having trouble scanning our labels in SA. The parcels are still being…

You're welcome and I'm glad to hear that Monty.Melb :)

Hi Peck, Thanks for your feedback. Sorry to hear you don't like the way I am responding. It is actually very difficult to keep 10,000…

Hi ubor, We had an issue with 17 boxes that had a faulty label and so the scan events were not showing. I have emailed those customers…

Thanks coolhead - glad to hear you are a happy customer :)

Hi Zoinks, The last boxes were sent out of the Melbourne warehouse today (Sydney warehouse was finished on Monday). Your tracking number…

Glad to hear you are happy with the products in the box rockcriedout! Enjoy discovering! :)

Hi bsk, We send a product booklet in every box so the brands who sample their products to our subscribers can advertise to everyone even if…

Hi bsk, You won't receive every product advertised in the product booklet every month. Sorry to hear you are disappointed with the value…

Hi Monty.melb, Please see note above to Swimmingtoad. You might like to check your Manage Settings page and see if the tracking number is…

Hi Swimmingtoad, if you don't receive it tomorrow or Wed then please email us at [email protected] and we will look into it for you.…

Thanks Twodogs! Would love to see a picture of your macarons on Facebook when you get around to trying them. There are some great pics up…

Thanks for your encouragement King Tightarse. It sure can be stressful sometimes but we are working hard and doing the best we can to…

He Easternculture, Please see response above to Ranamuck. You won't get every product you see on Facebook or in the product booklet. Please…

Hi Runamuck, I'm sorry you are disappointed. We try and provide subscribers with as much value as possible for their $5 but not everyone…

Hi ubor, Unfortunately it can take at least 24 hrs for the tracking links to work on the website. Please check again today as it should…

Thanks very much rambutann, we are doing our best to provide a service that people will enjoy but we are just new to this game and so it…

Hello Bashar20, That is not correct. We sent to subscribers who are further away first i.e. we have a warehouse in Syd and Melb and so we…