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[Pre Order] 20% off Samsung Galaxy S25 Range + Bonus Discounts: e.g. $150 Trade-in @ Samsung Edu & EPP Stores

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[Pre Order] 20% off Samsung Galaxy S25 Range + Bonus Discounts: e.g. $150 Trade-in @ Samsung Edu & EPP StoresAffiliate
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thirstyfordeals on 23/01/2025 - 05:39 samsung.com (9656 clicks)
Last edited 24/01/2025 - 10:04 by 3 other users
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Pre-order the Samsung Galaxy S25 range on Samsung Education Store and Samsung Portal/Government store to receive the offers.

Student store deals are:

Prices for S25 range (20% off) without trade-in are:

256Gb:
S25: $1119.20
S25+: $1359.20
S25 ultra: $1719.20

512Gb:

S25: $1279.20
S25+: $1519.20
S25 ultra: $1879.20

1TB:

S25 ultra: $2199.20

—

Want a code? Have a code to give away? Please go to Samsung Galaxy Code Request megathread.. No requests in comments please.

Note: For pre-existing Samsung device users, use the Samsung Members app(play.google.com) and look in the Benefits section to obtain a code.

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Comments

        • DealFinder22 on 01/03/2025 - 22:39

          Glad I'm not the only one, I definitely submitted in time

    • plapic on 28/02/2025 - 22:15

      Apparently the bonus gifts are still on the way. They are experiencing delays logistically. Allow up to 90 days for delivery after promotion date.

    • porleng on 01/03/2025 - 09:31

      No, it will just turn up unexpectedly.

      • DealFinder22 on 01/03/2025 - 22:38

        Surely they'll email at some point, to give confirmation of tracking info etc? Is this how it usually happens?

        • porleng on 02/03/2025 - 06:34
          +1

          You must be new, no.

      • 0 0 0 on 02/03/2025 - 08:21

        I hope so. Previously I entered a Samsung Member's promo to get a free case and accessories but never got anything

  • asun88 on 28/02/2025 - 19:44

    Finally got the refund for buds 3, cancelled the accessory on the 24th of January. Chased them up on live chat about 1.5 weeks ago. Not sure if that helped or it was already on its way.

  • Sub on 28/02/2025 - 22:00

    Finally Tradein with assurion has finished. I had selected 1$ Samsung tab S4 (2018) for Tradein. But my actual fradein device was Samsung Galaxy Tab from 2014.
    Got email today that they have received the device and it matches the device specified for Tradein. They will refund $1.
    No 60$ or 30$ deduction.
    I guess, for Assurion, sending the $1 non-matching device back to me is costlier, so they are approving tradein, or maybe due to the Tradein device being samsung. Not sure. But I am happy and thanking Assurion🙂

  • mrderrickc on 04/03/2025 - 10:59

    So I recieved an email from Asurion on 20//2 saying it was the final notice and I had 24hrs to send in my trade in device. I selected a device that was $1 and didn't bother sending it in, however it seems 2 weeks on and still no $60 charge or follow up email.

    In the past, I got another email 2 days later after the final reminder/notice saying I was charged.

    • CodeXD on 04/03/2025 - 11:19

      They've probably got a few thousands of backlogged phone to go through so they won't charge unless they know that your phone isnt there.

      Double check the card you used too.

      • mrderrickc on 04/03/2025 - 15:38

        I checked the card and nothing has come up. Will continue to monitor.

  • double_J on 04/03/2025 - 22:22

    I bought S25 ultra 512GB + buds 3 pro for $1,204.22. My extra cost were $20 e-voucher + $31 Asurion fee. I luckily sold my S24 256GB for $750 on Marketplace, which bring down my out of pocket to $505.22. I'm so over the moon, considering current S24 price drop.

  • Saiya on 06/03/2025 - 15:08

    Just got charged $30 by Asurion now for not sending back the non-existent Samsung Galaxy Watch 6 40mm, noted as damaged, $1 value, with a random serial number.
    Pretty happy with that considering I got the tradein bonus and voucher bonuses as well when I got the S25 Ultra.

    • HereYeeHereYee on 07/03/2025 - 20:06

      did they take $$ for your trade-in voucher bonus ?

      • Saiya on 08/03/2025 - 09:18

        Nope, nothing affected, only the $1 and $30 charge on my credit card.

  • yummycoot on 07/03/2025 - 17:01
    +1

    Asurion is saying

    "Your device value has been adjusted to $10.
    Our team has found that its physical condition does not match the information provided to us when you completed your Samsung Trade-Up.
    The issue or issues we have identified are: Device has a functional issue, Device condition did not match the condition declared
    As a result of our assessment, we have determined that a Mis-Grading Device Fee of $135 applies. The Mis-Grading Device Fee is deducted from the Security Charge, so you would receive a refund of $10 for your trade-in device."

    Literally perfectly working S21 128gb sent, I even have video of it working. Either Australia Post broke it during shipment or Asurion is vile.

    • plapic on 07/03/2025 - 17:08
      +2

      Yes got the exact same message. Replied back to them and rejected their statement and have video evidence that it was in working order as it was packaged in its original box.

    • CodeXD on 07/03/2025 - 17:12
      +1

      Ask for evidence of what the issue is. If they persist, then say you want the device back.

    • madpig83 on 07/03/2025 - 17:31

      Not implying you did anything wrong but did you remove the Google lock / factory reset the device?

      I read a few comments saying this counts as not functional which is pretty tough… keen to see if this is that

      • plapic on 07/03/2025 - 18:38
        +1

        I did factory reset. First tradein was no issue but apparently the second they have a problem.

      • yummycoot on 09/03/2025 - 17:10

        yeah factory reset twice, captured video about the process and after.

    • Mregmi on 08/03/2025 - 00:36

      This is the reason I always select $1 trade in and send them nothing.

      • jimojr on 08/03/2025 - 07:45

        If you send nothing, they'll charge you $30. But if you send in anything, even a non-working device, they won't charge you.

    • yummycoot on 11/03/2025 - 18:11

      "we can confirm that assessment of device has been completed. We had emailed you with the assessment outcome since condition of the device did not match the condition you had informed during the Trade-up process. The issue based on the assessment outcome is headset function issue with the connection. We have refunded you $10 already and have attached photographs regarding the assessment reason. Please feel free to reach out if you have any questions."

      What headset function issue? The S21 5G does not have 3.5mm audio port, only usb-c and that port is charging the phone. it connected fine with samsung buds for the last few years.

      • thedean on 11/03/2025 - 18:18

        I'd ask them to provide evidence or send the phone back. "Headset connection issue" is so generic…

      • 8azinga on 11/03/2025 - 19:48
        +1

        Headset connection via usb c is in the Samsung diagnostics check you can do yourself before sending it in. You do need headphones that have usb C or adaptor though.

  • HereYeeHereYee on 07/03/2025 - 20:07
    -2

    I was charged $300 for the trade in voucher but i did not send my phone, does that mean they are gonna charge me $60 + i wont get the $300 voucher security deposit back? or should i dispute with my bank ? :D

  • Mregmi on 08/03/2025 - 09:41

    I got the refund for the buds today after multiple attempts with Samsung chat. So basically paid just $995 for the phone and screen protector.

    • funky on 08/03/2025 - 12:01

      Nice. They seem to have stopped replying to my emails.

      • Mregmi on 08/03/2025 - 12:57
        +1

        Chat with them and ask the case to assign to a case manager, also ask for the case number.

        • funky on 11/03/2025 - 12:48

          No luck. Chat was helpful and said just needs to be closed off as it's stuck. Case manager not allowing refund.

          • Mregmi on 11/03/2025 - 13:41

            @funky: You can try charge back from the bank. And also continue to talk with online chat reps as different person responds differently.

  • dubo1981 on 08/03/2025 - 23:01

    After watching all this years reviews on YouTube about the S25U vs last years S24U - the general consensus was it was a dud release this year (considering the lack of hardware updates) and I wasn't expecting any excitement at all with the upgrade.

    Surprisingly, I'm enjoying the S25U much more than last years phone. It may be software updates only, but it feels snappier everywhere, the photos seem reasonably better, and it sounds louder for audio.

    There was so much visual noise in my less-than-perfect-lighting photos from the S24U, so I'm very happy to say good riddance to that.

    • burningrage on 09/03/2025 - 00:25

      I am finding S25U impressive so far coming from S22U. Very huge notables:
      1. The sound quality is just much much better
      2. Photo came out really sharper and nicer
      3. The overall resolution seems sharper and nicer
      4. It seems to handle loads quite well with apps naviation snappier

  • burningrage on 09/03/2025 - 00:23

    On Friday, I finally got my refund for the buds accessory I cancelled on 23/01/2025. It took 2 case managers to handle this after first, making me wait 2 weeks to allow automatic refunds which never came and when it got escalated once to a case manager, it got cancelled after a week before finally being taken over by another case manager who took a week to verify my delivery (despite me sending emails saying I only received two items).

    The refund came through ONE day before my final afterpay instalment and managed to slip in through into the Afterpay system for reduced final payout.

    Hooo boy I don't think they are gonna make it easy for refunds like this next time. By the way, the Ass hasn't emailed me as yet asking to send in the traded-in phone but they have already charged me $75 for the trade-in value. I am going to wait for a few months before selling my phone offline for a few more quids.

    • jimojr on 09/03/2025 - 10:58

      I canceled the Buds3 Pro on 23/01/25 and received the phone on 06/02. I sent an incorrect no working phone to Asurion on 24/02 and received the $1 refund on 28/02. However, I still haven’t received the refund for the Buds, and I have never contacted Samsung.

      • CodeXD on 09/03/2025 - 11:00

        If you cancelled accessory before the phone was shipped, you need to contact Samsung on chat and ask for it to be assigned a case manager. It needs manual intervention to refund.

        • jimojr on 09/03/2025 - 11:04
          -1

          Last year, I didn’t contact Samsung, but I still received the refund after 3 weeks.

          • CodeXD on 09/03/2025 - 11:07
            +1

            @jimojr: Last year is last year.

            This year Samsung blocked cancelling / returning accessories for refund after day 1.

            • jimojr on 09/03/2025 - 11:18

              @CodeXD: I'll give them some extra time. For my other order, I didn’t cancel the buds, but I sent the wrong watch. I received an email stating that they would send the watch back to me and wouldn’t refund the $10 security deposit. However, it has been more than 2 weeks, and I still haven’t received the watch.

            • burningrage on 11/03/2025 - 09:44

              @CodeXD: Yeah. Things have obviously changed. I dunno, too many people knowing the loophole or something given the same loophole was there last year and nobody in the Samsung world gave two hoots about it.

              @Jimojr, I suggest you chase for your refund. As long as you have that confirmation email that the buds were cancelled AND the delivery excluded the buds, they have no choice but to refund you.

              • jimojr on 11/03/2025 - 11:38

                @burningrage: If I haven't received the refund by next week, I will contact them. Thank you.

              • funky on 11/03/2025 - 13:02

                @burningrage: @burningrage Thanks for the advice. I escalated to case manager but not allowing refund. Mentioned have the confirmation email and non delivery. See how we go before chasing PayPal.

                • burningrage on 11/03/2025 - 23:22

                  @funky: They asked me the copy of the confirmation of cancellation email AND the email they sent before they delivered the goods which excluded the buds. If your case manager isn't asking for any of these two, I'd say they are dicking around with you. They did however confirm to me that their own logistics team also confirmed the delivery of the phone which excluded the buds.

                  These were their words

                  "I wanted to inform you that our logistics team confirmed that there were two items that had been allocated for your order. I will coordinate this matter with the internal team to confirm our next course of action. I will keep you informed as soon as there are any updates."

                  Note the word "two items".

                • 123nkj on 12/03/2025 - 13:43

                  @funky: Same here. They asked to return the whole order in order to receive Buds' refund becuz partial order cancellation isn't allowed!? (I cancelled on Feb 23 midnight and got email confirmation). If not, they'll redeliver the Buds.

                  • 123nkj on 12/03/2025 - 18:04

                    @123nkj: *Cancelled on Jan 23 midnight (typo)

                    • funky on 12/03/2025 - 18:06

                      @123nkj: I've argued and provided the email showing the cancellation. See how we go.

                      • 123nkj on 15/03/2025 - 03:37

                        @funky: Update: After providing cancellation confirmation email and proof of shipment without buds, case manager said they have passed it onto Finance team and currently waiting update from that team. Another waiting time….

                        • funky on 15/03/2025 - 15:52

                          @123nkj: Finally got the same response.

                          • 123nkj on 18/03/2025 - 22:53

                            @funky: Update: Received a call from Samsung to confirm whether I've received my order and which item.
                            Later, I got my refund.

                  • burningrage on 13/03/2025 - 11:08
                    +3

                    @123nkj: If you did get the cancellation confirmation AND the buds were not delivered on delivery, then they cannot legally force you to return the whole order. What is happening here is that they overcharged you and you're entitled for a refund for the overcharge.

                    They cannot keep going back to the anomaly they kept parroting because when they have given you the cancellation confirmation and the delivery that excluded the buds, they have effectively accepted that was the final order that resulted in an overcharge (ie: they accepted and fulfilled the sales contract in full without the buds).

                    The anomaly is not your concern.

  • tienanbich on 09/03/2025 - 01:19
    +6

    samsung support is the worst :)

  • harmanfin on 15/03/2025 - 03:32
    +3

    After a month and a half of going back and forth with Samsung and still not getting a refund, I've decided the open a dispute and escalate with PayPal. It's unbelievably stupid when support keeps telling me that it isn't marked as completed on their end when the order clearly shows it's been delivered and that the accessories have been cancelled. I feel like it's pretty cut and dry when it's laid out like that? So how does it take more than a month to get it refunded?

    • bogstation on 18/03/2025 - 13:01

      How is that progressing. Think i need to open one, too.

      • harmanfin on 18/03/2025 - 15:28

        Literally got a call today saying they'll sort it out within the next day

        • bogstation on 18/03/2025 - 15:59

          From Samsung? I just got one, too. Refund will be in next run.

          • harmanfin on 24/03/2025 - 11:54

            @bogstation: Refund hasn't been processed yet, marks 2 months since the order too

  • Avi0001 on 17/03/2025 - 16:00

    Hi, everyone
    When you sell the phone to someone else which bill do you provide?
    Because the bill will shows the momey that how much you paid?
    So, how will you sell it with profit?

    Thanks

    • CodeXD on 17/03/2025 - 16:07
      +1

      So, how will you sell it with profit?

      Don't give them the tax invoice until pick up, by then the price and everything should have already been discussed and confirmed.

      • Avi0001 on 17/03/2025 - 16:12

        So it means we can have bargain according to the seller and buyers point of view and after its sold then provide the invoice of whatever I paid.

        Ia that right?

        Thanks

        • CodeXD on 17/03/2025 - 16:20
          +1

          Yes, you should never provide IMEI / tax invoice / receipt BEFORE getting the money.

  • burgo101 on 17/03/2025 - 16:22

    Is there anyone who is yet to be charged from Asurion about their late fee or non-return of phone used for trade in?

    • NoiceMemes on 17/03/2025 - 20:15
      +1

      Me. Didn't send in anything, yet to be charged…

    • bohn on 18/03/2025 - 12:16
      -3

      me, but as @CodeXD suggested, I revoked the paypal authorisation ;)

    • burningrage on 20/03/2025 - 23:10

      Me, however, I also never got that Ass email about returning the traded-in item so it is impossible for me return. Guess I need to be prepared to lose my traded in value.

  • jimojr on 18/03/2025 - 20:44

    I contacted Samsung last Friday for the first time, and I received my Buds3 Pro refund today.

  • lincsus1 on 19/03/2025 - 07:21
    +1

    I was chasing Buds refund for more than a month. Followed up with 3 different customer care people. Finally got refund email. Hoping to get the money today.

  • blitzn on 24/03/2025 - 15:06
    +1

    Did anyone do the jotform and get an email from dhl about a shipment?

    • mysticvr46 on 24/03/2025 - 15:31

      Yeah mate, just got the email!

    • frankboy on 24/03/2025 - 15:32

      Just got an email!

    • blitzn on 24/03/2025 - 15:33

      So more than likely its the pack good to know wish it was a watch but buds3pro ill take it
      So much for everyone saying it doesn't work if you bought from corporate or edu

      • CodeXD on 24/03/2025 - 15:35

        It was more that the t&c said it wouldn't work.

        Others confirmed it worked from S24 pre-order haha

    • Section2 on 24/03/2025 - 17:33

      nothing for me :(

      • blitzn on 24/03/2025 - 17:50

        Did you do the jotform?

        • Section2 on 24/03/2025 - 17:51

          yea, i did it in the first 2 minutes it was released

        • tienanbich on 24/03/2025 - 18:08

          what is the jotform that erveryone are talking about?

          • blitzn on 24/03/2025 - 18:42

            @tienanbich: Its a form samsung release for pre orders
            Answer the question right they send you a pack with your pre order.
            In this case it was buds3pro with some other bits

    • 0 0 0 on 24/03/2025 - 21:09

      Nothing for me. Also did a jotform last time for some free case promo but got nothing. Damn scammers

      Edit:
      Actually got tracking from DHL in my spam

      DHL ===
      PACKAGE DELIVERY SUSPENDED!

      Status: Held at distribution center (unpaid customs fees)

      Delivery fees may apply
      Your tracking code:

      AIPD-1512-KL10

      • 8azinga on 24/03/2025 - 21:16

        That looks like a scam email.

      • blitzn on 24/03/2025 - 21:16

        Definitely sounds like a scam
        I got a whatsapp text and email

    • porleng on 25/03/2025 - 09:36

      I received a DHL text just now, package picked up from Sydney Olympic Park, coming tomorrow.

  • blitzn on 25/03/2025 - 11:20
    +1

    I got my pack delivered
    Thinking i will keep the whole pack
    Buds are much better than expected
    And the wireless portable charger will come in handy.
    The stupidity of putting a pop grip is pretty stupid give me a case or something at least.

    • 0 0 0 on 25/03/2025 - 11:27

      Congrats! Sad I didn't get anything despite filling out the form

      • blitzn on 25/03/2025 - 11:39

        Its not too late
        T&Cs state up to 3 months

        • 0 0 0 on 25/03/2025 - 15:23

          Woohoo just got the DHL SMS

          :)

  • Section2 on 25/03/2025 - 15:30
    +2

    I spoke too soon. I just got DHL email just now. Happy days

    • Section2 on 25/03/2025 - 18:25

      Just for those wondering i ordered from .edu store.

      I got the watch too last year ordering from .edu store as well

      • blitzn on 25/03/2025 - 18:50

        No watch this year.
        Just buds3pro 10000mah wireless charger bottle and a pop grip

  • retainer on 25/03/2025 - 16:41

    Got my DHL email also, Jotform stuff on the way, delivery expected tomorrow (26/3).

  • zac-ster on 25/03/2025 - 22:50

    Hey guys, finally got my trade in email and keen to get your thoughts. I put down to trade an s23 and got it valued at $360 will i get charged any more if i dont send it? It has scratches on the side that im concerned about given past feedback and can get $500 on fbm.

    • tienanbich on 25/03/2025 - 23:29
      +1

      ì you dont send it you will be charged $60. If you can sell it for more than $420, better do it. Many people here said that they got their phone reevaluated to $10

  • djprima on 27/03/2025 - 11:27
    +1

    The Jotform pack has arrived, happy days! When I received the DHL shipment tracking email, I was wondering what was being sent, but now I have my answer. Thanks to whoever posted about it on one of the pages here (though I can’t seem to find it now)! 😃

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