This was posted 3 months 23 days ago, and might be an out-dated deal.

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eBay Australia: 20% Cashback on $100+ Spend ($30 Cap, Excludes Coupons) (Advertisement Error - No 10% Cashback) @ ShopBack

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eBay Australia: 20% Cashback on $100+ Spend ($30 Cap, Excludes Coupons) (Advertisement Error - No 10% Cashback) @ ShopBack
Go to Deal
Hiphopopotamus on 08/12/2024 - 03:19 shopback.com.au (754 clicks)
Last edited 09/12/2024 - 16:19 by 3 other users

Stack with:
[Westpac, BoM, BSA, StG] eBay Australia: 10% Bonus Cashback with Apple Pay ($20 Cap/Order) @ ShopBack and
eBay Australia: $3 Bonus Cashback on $30 Spend (Activate in App) @ ShopBack.

There is no 10% cashback for under $100 purchase. See rep's comment. — Mod

Cashback exclusions

These items are not eligible for Cashback:

  • Exclusions & promo code usage
  • Items in the Travel category
  • Charity and non-profit items
  • eBay Plus membership
  • Items with Best Offer accepted prices and Auctions
  • Items paid using any type of voucher or eBay credit

We calculate Cashback based on the purchase price, excluding:

  • Fees
  • Taxes
  • Shipping and delivery fees

This offer is not valid together with:

  • Other store deals unless otherwise stated
  • Promos or Vouchers not featured on ShopBack

Any exceptions will be at the store's discretion.

Special notes from store

  • Any purchases made with the use of coupon or Voucher codes are not eligible for Cashback (unless otherwise stated) and will track at $0.
  • Only purchases made through eBay Australia will earn Cashback. Cashback is valid when gift cards are used as a payment method
  • Ensure that you DO NOT add products to your eBay wishlist and purchase/bid over 24 hours later, as Cashback may not be awarded.
  • Ensure that you DO NOT click on advertising banners or sponsored links on the eBay website.
  • Ensure that the seller has marked your order as sent once you receive your purchased items.
  • Cashback not available through the ShopBack Extension, be sure to click through from this platform to be eligible for Cashback.

Referral Links

Referral: random (3535)

$30 for referrer, $5 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms(support.shopback.com.au)

Other Cashback

Related Stores

ShopBack AU
ShopBack AU
Third-Party
eBay Australia
eBay Australia
Marketplace

closed Comments

        • Aceunreal on 12/12/2024 - 20:13

          Thanks for the update!

  • MaXcon on 10/12/2024 - 13:10
    +11

    Same shit, different week with shopback. No doubt this will get fixed but come on, this is getting ridiculous now.
    Two advertisement errors matched with an upsized tracking error.

    • King Tightarse on 10/12/2024 - 13:29
      +1

      There were also three different ending times for the deal: 1/ Time posted here 2/ Time on app 3/ Time on website all 2 hours different
      Shopback seems disorganized with many errors - does not inspire confidence

  • tugga on 11/12/2024 - 06:14

    Great. Now my tracked amount reduced to 58c from $1.40 for a $148 item.

    • rbimdxe on 11/12/2024 - 06:54

      Mine went from $1.52 to $2.01.

      Still not 20% of 103.

    • takingsideshc on 11/12/2024 - 08:21

      Reduced amount for me also. $1.10 to 44c

  • delben on 11/12/2024 - 07:17

    Mine increased from $1.10 to $1.65. Definitely not 20% on a $110 item purchased.

  • visconder on 11/12/2024 - 09:46

    Reduced from 2.55 to 1.53…

  • asx100 on 11/12/2024 - 14:10

    mine increased from $1.30 to $1.95 on $130 single item purchase.

  • Cuddle Monster on 11/12/2024 - 16:41
    +1

    Mine went up to $2.68 from $1.79 for a $179 item. These minuscule adjustments don’t engender much confidence in Shopback.

  • Aceunreal on 11/12/2024 - 19:01

    Same as others, mine reduced to $1.35 for a $150 item…

  • pepsicles on 11/12/2024 - 20:51

    Mine still hasn't tracked at all… approximately 1938 order time

    • vampbargain on 12/12/2024 - 12:01

      Same issue with me. Had the spend $30 for $3 cashback challenge as well. Both best get tracked. Frustrating!

  • cloudie9 on 12/12/2024 - 11:50
    +2

    I feel like if this doesn't get sorted by end of this week, I might as well return it before Xmas….

  • Marmaduke on 12/12/2024 - 20:23

    Mine increased! But only to track at 2% rate not 20%…

    I guess this is progress?

  • ozbozb on 12/12/2024 - 22:07
    +3

    @gotyourback any updates on the matter?

  • rbimdxe on 13/12/2024 - 12:04

    Still hasn't updated to 20%…

    @gotyourback

  • Store Repgotyourback @ ShopBack AU on 13/12/2024 - 12:28
    +3

    We apologize for the delay in processing your Cashback fam! We're working hard to fix the issue and ensure you receive the correct amount.

    You should see the updated cashback amount in your account by early next week.

    Thanks for your patience!

    • kungfupanda on 13/12/2024 - 16:28

      Thanks @gotyourback for keeping us updated.

      I’ll wait and hope the issue gets fixed early next week :)

    • star-ggg on 16/12/2024 - 10:17
      +1

      Still not tracked correctly

    • littlesoldier on 17/12/2024 - 00:38
      +3

      Thanks GYB
      however the issue still have not been resolved yet
      cashback amount still showing the wrong value

      • Store Repgotyourback @ ShopBack AU on 17/12/2024 - 12:32
        +2

        Thanks for checking in! We're still working on the eBay cashback issue but we've sent another follow-up to expedite the process. As soon as we hear back, we'll let you know right away.

        We apologize for the delay and any inconvenience caused.

  • Plentiful3271 on 13/12/2024 - 13:50
    +2

    Painful…. really will think twice about using Shopback again after this latest screwup.

  • fjalldway on 13/12/2024 - 16:29

    still yet to even track here.
    can't report missing until next week >.<

  • star-ggg on 13/12/2024 - 18:00
    +3

    Some poor intern manually updating the database of everyone who bought from eBay during the boosted cash back period

  • ozbozb on 15/12/2024 - 13:40
    +3

    Already cancelled and returned most items

  • Newcastle007 on 18/12/2024 - 19:08
    +8

    @gotyourback when are you guys going to fix this incorrect cash back tracking issue for this particular promotion, you will save people’s time if you let you know weather you will ever going to adjust the correct amount or not.
    We can at least return the items and stop buying stuff in your future promotions

    • Store Repgotyourback @ ShopBack AU on 19/12/2024 - 03:15
      -5

      Hey there,

      We understand your frustration with the incorrect cashback tracking. We're working on resolving this issue as quickly as possible.

      We'll provide an update as soon as we have more information. We appreciate your patience.

  • diviCe on 18/12/2024 - 23:56
    +4

    they might just drag it out so we can forget this ever happened…

  • kevindatle on 19/12/2024 - 08:58
    +4

    @gotyourback Who exactly are you waiting to hear back from? Do you have the authority to directly help us out like you used to? Throw us a bone

  • MaXcon on 19/12/2024 - 15:32
    +4

    My tracking amount finally got adjusted

    • Herbs on 19/12/2024 - 16:56

      Same, but from a $155 purchase the cashback is $0.22 too low. Can't be bothered raising a ticket.

  • star-ggg on 19/12/2024 - 17:43

    Mine is still incorrect but I bought 2 separate categories in one order to make it > $100

  • dru86 on 20/12/2024 - 06:52

    Mine got updated but is still short. I spent $150 in one transaction ($115 + $35). Should have got $30 back but only got $25.22 ($5.15 + $1.69 + $18.38)

  • Jannx3 on 20/12/2024 - 09:41
    +3

    @gotyourback Hi, where transactions were made of multiple items to meet the minimum $100 spend, are those getting corrected to the 20% cashback? I have not seen those corrected yet. The only corrected transaction was when the individual item was >$100. Thanks

  • yajiang on 20/12/2024 - 12:15

    Still not corrected yet, how long it’s gonna take

  • Store Repgotyourback @ ShopBack AU on 20/12/2024 - 12:54
    -4

    Hey hey!

    We apologize for the Cashback tracking issue with the eBay sale.

    We've fixed the issue and the correct Cashback amount should now be reflected in your account.

    If you're still seeing incorrect cashback, please reach out to our support team through the ShopBack app or website.

    We appreciate your patience.

    • InfamousCalf on 20/12/2024 - 16:31
      +3

      still showing 1% for me

    • avoidfullprice on 20/12/2024 - 17:03

      Nope. Still not showing the advertised 20%. Log a job it is

      Edit: wow your app doesn’t let us report incorrect amount. It basically assumes you read the T&C wrong and you can only end the chat ( because the app freezes on Yes I still need help)

      Wow

    • TheLethal97 on 20/12/2024 - 17:38

      Cashback is still incorrect…

      Put in a ticket immediately after it happened, should I put another one in?

    • kungfupanda on 29/12/2024 - 11:58

      @gotyourback - as of 29 December 2024 my cashback rate is still not fixed 😥

      could you help pls?

      • Store Repgotyourback @ ShopBack AU on 29/12/2024 - 21:16
        +1

        Sure, could you drop me a DM please?

        • kungfupanda on 04/01/2025 - 20:27

          Thanks @gotyourback - much appreciated your help on this.

        • star-ggg on 06/01/2025 - 08:01

          DM sent

  • star-ggg on 20/12/2024 - 14:21

    I purchased 2 x $60+ items from different sellers in one order. Both tracked separately and without boosted CB. Have submitted a report through "Missing Cashback" button.

    • OutOfTime on 20/12/2024 - 15:06

      Mine is still showing the wrong amount as well, despite GYB's update saying its fixed…

  • tekisei on 20/12/2024 - 14:32

    Two of three eBay orders with this cashback didn't track properly (with multiple items, in the same category, adding to $100+). Will lodge a ticket. Again.

  • rbimdxe on 21/12/2024 - 05:13

    Still showing wrong amounts and the chat bot is useless trying to help from past experiences.

    What's the best email to send through to, as the last time I used the support email listed I never got a response.

    Edit: have submitted a missing cashback, but you can only select the dat and time for clicks that didn't track. Hopefully support can figure it out.

  • InfamousCalf on 21/12/2024 - 07:51

    Did anybody's cashback amount actually get fixed?

    • delben on 21/12/2024 - 08:36

      Fortunately mine was rectified.

      I purchased one item for $110. I have two entries that have tracked totalling $21.97 ($1.65 and $20.32).

      Still 3c out, but from my experience ebay purchases more often than not do not track correctly to the cent anyway.

      It appears so far from the comments that the tracking has not worked for those that purchased more than one item in the same transaction.

      @gotyourback - could you possibly look into this again, as this may be the issue for those that have not had the tracking rectified. If this is the case, then the tracking issues have actually not been fixed.

      I really hope this gets sorted for everyone.

  • Marmaduke on 21/12/2024 - 11:13

    Mine tracked at 18.55% so I’m missing out on about a dollar or so. Annoying but give I’m currently fighting ShopBack to honour anything on a BWS order and a Myer order this is not at the top of the priority list.

  • pepsicles on 21/12/2024 - 14:49

    Lodged a ticket

    Waiting for eBay (Missing Cashback, 09-12-2024, AUD161.00) to confirm As soon as eBay (Missing Cashback, 09-12-2024, AUD161.00) approves your purchase, well confirm your Cashback.

    Tracking info
    Purchase amount $161
    Cashback tracked $2.42

    That can't be right….

  • ekans on 22/12/2024 - 11:53

    Mine is also not fixed. Like the others I purchased two items in the same transaction.
    What’s the best way to get this resolved? Is it just to lodge a missing cashback ticket or is there a better way?

  • mquan86 on 22/12/2024 - 13:45

    Still not get fixed. Reported it early in through the chat very eraly day.

    @gotyourback, I think your company need to look into this seriously as it will ruin shopback reputation unless they don't care it.
    A simple issue like this can just run query in database to know if any transactions from that period is not 20%… It doesn't need to say sorry, fix, sorry, fix….?

  • rbimdxe on 22/12/2024 - 17:44

    @gotyourback missing cashback claim has now been tracked at only $1.59…

    Can't get responses from email for support and the chatbot identifies the 1x transaction as separate orders, even though it was all from the one seller and totalled over $103 + shipping.

  • rbimdxe on 25/12/2024 - 06:34
    +4

    @gotyourback still not fixed and no responses to tickets/chats/emails…

    Not really feeling the "priority customer service" that the plus subscription offers

  • Elle74 on 25/12/2024 - 18:19

    Same thing has happened. Cashback has been tracked (after I reported it missing) but at the wrong rate!

    • pepsicles on 26/12/2024 - 02:55
      +1

      Same. I've replied to the email I hopes they correct it.

      Let's see what happens

      • Elle74 on 27/12/2024 - 13:35

        🤞🤞

  • star-ggg on 29/12/2024 - 02:38

    My missing cashback claim through live chat was approved… at the unboosted amount. Never bothering with shopback again. What's the point of you do everything right including tracking then SB just decides they don't want to pay out.

  • rbimdxe on 29/12/2024 - 09:10

    @gotyourback

  • rbimdxe on 30/12/2024 - 17:24
    +1

    @gotyourback still not getting any responses from the team and the incorrect amount still has not been rectified

  • drmac on 31/12/2024 - 16:26
    +1

    @gotyourback no response to any support, when is this going to be fixed?

  • TheLethal97 on 02/01/2025 - 15:03

    @gotyourback any update?

  • Nickabar on 02/01/2025 - 22:22

    Hi @gotyourback, thanks for all the offers you drop on the site, much appreciated. I made an enquiry to ShopBack regarding the tracking of this deal for me, which was much lower than expected. I received a reply the following day (10th of December) stating it would be around a week, due to the busy time of year, however I still have not received any reply since then, after emailing and using the virtual assistant. Any chance of update? Thank you, happy new year!

    • Store Repgotyourback @ ShopBack AU on 03/01/2025 - 12:51
      +2

      Hey @Nickabar @rbimdxe @drmac @TheLethal97 the issue should have been fixed where the correct Cashback has been updated. But could you drop me a DM with the details to check further on this since it's not updated on your end?

      • TheLethal97 on 03/01/2025 - 13:03

        Just sent a DM :)

      • rbimdxe on 03/01/2025 - 15:03

        DM sent

    • OutOfTime on 03/01/2025 - 13:17

      I got the same reply, nothing has been fixed in the time frame they said. Hopefully they email me again soon

      • kungfupanda on 04/01/2025 - 20:25
        +1

        Hi, try to send a DM to gotyourback who has been very helpful.

        • OutOfTime on 05/01/2025 - 13:50

          Thanks, i've sent a dm now. Great to hear GYB was helpful to you.

          I eventually got the same message below, and sounds like its up to eBay. I'm not sure how this will end up tbh

  • Plentiful3271 on 04/01/2025 - 16:59
    +4

    Still not fixed.. they’re sending it back to eBay now? Isn’t this a Shopback (profanity) up?

    In regards to the query you’ve submitted, just wanted to update you that we have submitted your request to our partner but have yet to receive a status update. As such, please allow us more time for the investigation process.

    • ash2000 on 05/01/2025 - 13:09
      +2

      Shopback is an absolute cluster f#ck these days.

      Sadly, I'm more angry at myself for trusting them when I knew too well the bonus rate wouldn't track.

      I'll only be using TopCashback from this point forward. I've never once had a bonus rate fail to track with them.

    • fjalldway on 08/01/2025 - 10:53
      +2

      Yep, same here, it's tracked at 1%, so they know the purchase has been made.
      Why the need to go back to eBay for a status update?

  • yajiang on 09/01/2025 - 09:08
    +2

    As of today, cashback still not fixed, says need confirmation from eBay, what confirmation you need, the transaction tracked and order confirmation email sent

  • fjalldway on 13/01/2025 - 08:38
    +1

    In regards to the query you’ve submitted, just wanted to update you that we have submitted your request to our partner but have yet to receive a status update. As such, please allow us more time for the investigation process.
    We will update you as soon as we hear from them. We understand the wait can be frustrating, and we really do appreciate your patience.

    Makes zero sense, Shopback such a fail.

    • avoidfullprice on 14/01/2025 - 04:21

      Same. And dming GYB won’t do much if SB is waiting on eBay.

      • Junk Sifter on 14/01/2025 - 23:51

        Posting here won't do much if GYB is asking you to DM them…

        But if one doesn't want to resolve the issue and wishes to continue harbouring resentment towards SB's failures with this promo, post away.

        • avoidfullprice on 28/01/2025 - 12:01

          What was the resentment towards SB? eBay doesn’t pay SB is not a resentment towards SB.

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