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Yes, that's right! The BWS 30% Cashback ($25 Cap) is capped per transaction. 🍻

No worries! Thanks for submitting the MCB request. The team will review it, and hopefully, it gets sorted for you soon! 😊👍

Hey! Yep, those codes were eligible. The team is still looking into it, but appreciate you sending me a DM—I'll check and get back to you…

No updates just yet, but the team is still following up on it. In the meantime, you can also reach out to our customer support at…

That doesn’t sound right, and I totally get why you'd be frustrated. If you can send me a DM with your ShopBack email, I’ll check this…

Just to let you know, Optus Cashback typically takes about 2 days for the purchase to be tracked. We’ll definitely inform the team about…

Thanks for the feedback 😊 We get how annoying it can be going through all the steps. While we don’t have a flagging feature just yet,…

Hey there! 👋 Sorry to hear about this. Could you shoot me a DM so I can take a closer look into this for you? I’d love to see if…

Based on Optus' terms, Cashback is eligible for *new* customers on a completed sale of a *new service*—so if you haven’t had Optus 5G…

Great question! If the discount or promo is automatically applied at checkout, your purchase should still qualify for Cashback. But if you…

Hey everyone, Really sorry to see so many of you facing this issue with your eBay Cashback tracking at $0. I totally get how frustrating…

Yep, the caps are separate! 🙌 You can get **up to $20 from the standard cashback** and **another $20 from the bonus cashback** if you…

Hey ShopBack Fam! 👋 Just a few extra details for you: - The $20 Cashback cap is per account, so make sure to keep that in mind when…

That's awesome to hear! 😊 Thank you so much for your kind words! I'm really glad we could get things sorted for you quickly. If you ever…

Hey @trixieb! Just saw your PM—I'll check it out and get back to you soon! 😊👍

Sorry to hear that—could you please drop me a DM with the details? I'll be happy to check this out for you! 😊

Got it! Thanks

Hey! 😊 I’ve replied to your DM to help you with this.

Just a heads-up 😊, the bonus "up to $20 Cashback" for Chemist Warehouse ends today, along with the $5 off promo. Don't miss out if…

@ozmaxz @ChaseTheSun Hey! Could you shoot us a DM? I’d be happy to check this out for you and see how we can sort it out! 😊

Hey there! I totally get how frustrating this must be, and I really appreciate your patience. I’d love to take a closer look and see…

I totally understand how frustrating this can be, and I really appreciate your patience! 🙏 Yes, you can temporarily hide the floating…

Hey everyone! Thanks for flagging this. I've highlighted it to the team so they can check on it. In the meantime, I’d really appreciate…

Yes, you can! 😊 The 100% Cashback offer isn’t limited to just one item per transaction, so you’re good to grab multiple in a single…

Thanks! Will take a look at it

No worries, happy to clarify! 😊 Just a heads up, your Cashback may initially be tracked at a different rate, but don’t worry — it…

Hey @1989jdm! Just to clarify, when you say "vanilla thong," are you referring to the sandal? 🤔 The 100% Cashback offer is only valid…

Thanks for flagging this! Your Cashback might be tracked at a different rate at first, but don’t worry—it'll be adjusted to the correct…

Sorry for the troubles -Could you drop me a DM with your account details please

After checking in with the team, I can confirm the promo will be valid until the end of our campaign with Chemist Warehouse, which wraps up…