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Unconnected nbn FTTP and HFC Addresses 1000/50 $89/Month for 6 Months ($109/Month Ongoing, New Customers Only) @ Superloop

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Unconnected nbn FTTP and HFC Addresses 1000/50 $89/Month for 6 Months ($109/Month Ongoing, New Customers Only) @ SuperloopAffiliate
Go to Deal
Cashback
Kazusa on 30/03/2025 - 19:14 superloop.com (1996 clicks)
Last edited 30/03/2025 - 20:38 by 1 other user
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Enter an address that is not currently connected to the nbn, be a new customer and it should update from $99/m to $89/m for 6 months. It seems to be pretty cheap.

Screenshot of deal: https://ibb.co/jkcdHxRJ

be a new residential customer of Superloop, who places an nbn order for an Eligible Plan during the Offer Period, who receives this Offer during Service Qualification where NBN has determined the address as unconnected.

Unconnected Offer.

Carrier Grade Network Address Translation (CGNAT)
Where CGNAT is available, your IP address will default to using CGNAT, unless you specifically request to opt out of CGNAT, which may be approved by Superloop in its discretion. When opting out of CGNAT, a dynamic public IP address will be assigned to the service, however, you may request a static public IP address (at additional cost).

Static IP
A single Static IP address is available upon request for the additional monthly fee on all residential Superloop nbn plans.
Static IP $5 (inc. GST)

Cancelling Your Plan
You can cancel your Superloop nbn Home Broadband Service at any time by giving Superloop 30 days' notice.

Credit Card Surcharge
Services that are paid by Credit Card (Visa, MasterCard or American Express) incur a 1.0% transaction fee. You can pay by Direct Debit from your bank to avoid these fees.

Referral Links

Referral: random (1279)

Referrer gets 10% off for 6 months.

Internet Broadband FTTP HFC nbn

Related Stores

Superloop
Superloop

Comments

  • RangaWal on 30/03/2025 - 19:15

    I switched from Superloop about 7 months ago - reckon they will give me this price to come back?

    • OzBargainer4Eva on 30/03/2025 - 19:16

      Would love to know too. haha

    • spaceflight on 30/03/2025 - 19:57
      +6

      Are you currently unconnected from the NBN?

    • braddsey on 30/03/2025 - 22:07
      +3

      Call them up and ask. I said I was going to cancel and they offered me $85 for 100/40 for 12 months.
      I left anyway 1 month later for the Optus deal with $350 cashback.

      Getting 1000/50 for $95 for 6 months on Optus.

    • Dyl on 31/03/2025 - 00:35

      They're pretty good at price matching their own deals for new customers, but probably not this one.

      The regular $85/mo for 250/25 they've given me twice now.

      • just-human on 31/03/2025 - 02:03

        The regular $85/mo for 250/25 they've given me twice now.

        What do you say to them to get this. Last time I tried they wouldn’t budge from $83 on 100/20 :(

        • Dyl on 31/03/2025 - 05:41

          I just said I was moving providers otherwise, instant success.

          • just-human on 31/03/2025 - 09:46

            @Dyl: Did you say you were considering or did you sign up with new provider then put in notice?

            • Dyl on 31/03/2025 - 11:12
              +2

              @just-human: Considering, mentioned others having sign up offers without even quoting any.

              Other option is to rotate between exetel and superloop, they're the same network.

        • JJBB24 on 31/03/2025 - 07:30
          +2

          I actually churned to a new provider. They sent me an email saying they’ve noticed I’ve churned, is there anything they can do to win me back?

          Called them, talked to a retention person, they gave me 1000/50 for $90/m for a year and reversed the churn immediately.

          Perhaps they have more wiggle room for higher tier speeds?

    • Polaremail on 01/04/2025 - 19:07

      i got the similar deal on black friday. i was with superloop before, then i moved to spintel.
      Just normal sign up to get the deal cos you not a active superloop user,then i still has my old accound with superloop(which i can log in), and they just created a different account for me , and with the same email.

  • RangaWal on 30/03/2025 - 19:19

    Entered my address, and still only seeing $99?

    • ritzaus on 30/03/2025 - 19:23
      +11

      Have you got NBN already? It says "…an address that is not currently connected to the nbn…"

  • ganjadeals on 30/03/2025 - 19:26
    +3

    Am I interpreting this correctly - Unconnected Offer is only for addresses which have NEVER connected to the NBN? This would mean an address where only 4G, 5G or Starlink was used in the past.

  • ussenterprize on 30/03/2025 - 19:43
    +1

    What about Opticomm?

    • Twix on 30/03/2025 - 20:13

      $99/m for 6 months.

  • Maths Debater on 30/03/2025 - 19:57
    +3

    Not bad, but the real GOAT was $89 for 12 months.
    I took up that offer and am very pleased with the service. Came from Leaptel. Have also used ABB.

    • Samson2020 on 31/03/2025 - 00:54
      +1

      The GOAT only applies if you stacked it with TCB $105 CB

  • shutuptakemymoney101 on 30/03/2025 - 19:59

    BuddyTelco is $99 on-going for 1000/50, CGNAT only.

    • Twix on 30/03/2025 - 20:11
      +1

      Buddy is IPv4 with CG-NAT and a static IPv6 /48 block. You can pay for a static IPv4 $5/m to turn off CG-NAT.

  • naru6705 on 30/03/2025 - 19:59
    +18

    Beware they need 30 day notice when you try to leave

    • slankets on 30/03/2025 - 20:02
      +7

      I'm never going back to SL because of this. Currently with Swoop and it's going great.

      • boredofficeworker on 30/03/2025 - 20:25
        +4

        Same for me, my speeds often dipped pretty significantly during peak relative to ABB and Leaptel and I churned back, they then tried to pull that 30 day notice crap on me, I only got it waived after escalating several times and pointing out to two different reps that my bill was wrong 3 months in a row, $89 per month direct debit was billed at random amounts ($93.55, $92.65 etc) - they never fully explained why these amounts were charged either, wont go back after that.

    • Naigrabzo on 30/03/2025 - 20:10
      +1

      How do you give them notice?? I didn't know this. Damn.

      I was just going to churn to Exetel for my FTTN connection…..

      • dna level c on 30/03/2025 - 20:15
        +12

        They make this part intentionally confusing.

        I submitted a web form and emailed them, they still tried to worm out of it, spoke with a supervisor and it got sorted.

        They’re a good ISP, but this is definitely a shady tactic of theirs to try and get an extra month of payment out of people.

        • Naigrabzo on 30/03/2025 - 20:17

          I can't even login to my account… it says I need to superhub but it doesn't even show my latest invoices….. the trail stops in 2023!

          I will call Adelaide tomorrow.

          What did you have to say to get out paying a month?

          • dna level c on 30/03/2025 - 21:55
            +1

            @Naigrabzo: "I submitted a webform and sent you an email 30 days in advance, your T&C's require written notice, you got written notice."

          • werdnum on 30/03/2025 - 23:44
            +1

            @Naigrabzo: You have to log in with your actual personal email address to get to the new "Superhub". If you log in with the Superloop "email address" it dumps you in the old system without telling you.

          • bonezAU on 31/03/2025 - 01:21
            +1

            @Naigrabzo:

            I will call Adelaide tomorrow.

            I think you mean Manila

        • Spendmore on 30/03/2025 - 20:41
          +3

          Nah they are a cheap IP, a good IP has waaay better customer service than this lot.

      • slankets on 30/03/2025 - 20:17
        +2

        You need to call them. I tried to chat with them before but nope they make it hard to leave which of course makes sense. Or you just churn and forfeit the month's payment if you don't want to talk to someone.

        • Naigrabzo on 30/03/2025 - 20:19

          Wierd though. So you call and say you want to leave. Do they cancel your internet?? Then you might not have internet for a day or two…??

          • neflardio on 30/03/2025 - 20:38
            +2

            @Naigrabzo: They will turn off your internet in 30 days, then for your new ISP you give them a connection date a few days before you 30 day Superloop cancellation date so you don't run into the situation where you have no internet.

            • OzViper on 30/03/2025 - 21:05
              +3

              @neflardio: Yeh it's really not much an an issue tbh. You ring superloop to cancel, they will give a date you will be disconnected. You just give that date (or few days before) as the start date to the new provider you are churning to.

              • Naigrabzo on 30/03/2025 - 21:06

                @OzViper: Oh I see. I will do that. I don't like their web interface anyways… looks buggy for my account anyways… perhaps a reset is good. I will do Exetel for 6 months and come back… Thanks.

              • Deviner on 30/03/2025 - 22:07

                @OzViper: What happens if you sign up to a new ISP and pick immediate cutover?
                Are the new ISP prevented from doing the cutover until Superloop give the 30 days?
                Or do you just get cutover, but charged for the month?

                • OzViper on 30/03/2025 - 22:49

                  @Deviner: That I do not know sorry ( you could ask your ISP via chat?) It is probably less hassle to just give the 30 day notice and start your new ISP then.

                • Naigrabzo on 30/03/2025 - 23:29
                  +1

                  @Deviner: I will ask tomorrow.

                • Antikythera on 30/03/2025 - 23:29
                  +2

                  @Deviner: SL tried to give me the run-around. would not accept chat or email as sufficient notification. I churned to another provider. the churn to Leaptel went through immediately.

                  SL did not have direct payment access to my bank (i never use) and the original credit card i signed up with was no longer valid. I had been paying by inputting card details each month and not saving card details.

                  after churning I never heard from them. not sure if they would have charged an extra month if they had my payment details.

                  • Deviner on 31/03/2025 - 02:07
                    +1

                    @Antikythera: Yeah I wish I'd used a Revolut card or something to sign up with them, if I'd known.

                    I've already put through a new order request to switch (back) to Launtel, so I'll probably know where things stand tomorrow.

                    I'm a little miffed with Superloop because their routing to Europe is absolutely terrible - much, much worse than Optus, ABB or Launtel that I've used previously (ie. 100ms worse).

                    And there's no way to know too easily because their Looking Glass site is down completely which is pretty sad for one of the more "premium" ISP's.
                    https://lg.superloop.com

                • Whatisthatvelvet on 31/03/2025 - 10:58
                  +1

                  @Deviner: SL will probably still charge you an extra month.

    • Irishness on 31/03/2025 - 11:53

      they cannot enforce this there are ways to get out of it, discussed elsewhere on here

  • Flyingfish on 30/03/2025 - 19:59

    How about the Optus Shopback deal?

  • dajackal on 30/03/2025 - 20:00

    I recently gave cancellation notice to More Telecom, so I need to wait I'm without Internet to sign up for this deal?

  • BargainBogan99 on 30/03/2025 - 20:04

    I'm looking to churn out (so i can churn back in as a new customer in the future).

    Is anyone matching their 250/100 for $85 plans?

    • Twix on 30/03/2025 - 20:07

      $85/m is the cheapest for 250/100.

  • Not Applicable on 30/03/2025 - 20:10

    New customers only is such a rort

    • Naigrabzo on 30/03/2025 - 20:15
      +2

      Its a common practice though.

      • Not Applicable on 30/03/2025 - 20:17
        +6

        Absolutely, and I feel the same way every single time I see it.

    • kickTrick on 30/03/2025 - 21:48

      I have been a customer of superloop for a while and I asked about getting the new customer price a few months ago when I was looking to upgrade my plan to 100/50. They said they couldn't so I said I wanted to organise to cancel the plan and move to someone else. They proceeded to give me a few offers but none matching the offer for new customers so I said that I still wanted to cancel. They eventually ended up offering the same price for double the length of the introductory offer.

      • OzViper on 30/03/2025 - 22:52

        Yeh the whole process of trying to get matched offers is painful… They tried to offer me lesser deals but wouldn't match the offer I could get from Leaptel. So got all the way through and they just let me go without offering to match..

        Then probably 2 weeks later they dropped their price to what I was after anyway…. idiots..

        • Not Applicable on 31/03/2025 - 08:39
          +1

          I had the exact same experience with them. I genuinely like Superloop, and if the price was good I’d stay forever, but seeing other people save $20+ every month as new customers is disheartening.

  • dna level c on 30/03/2025 - 20:16
    +5

    That not currently connected to the NBN is the killer for basically everyone.

    • Naigrabzo on 30/03/2025 - 20:19
      +1

      Would be rare case though.

  • The Milk Man on 30/03/2025 - 20:26
    +20

    They “force” direct debit
    No PayId
    Manual payment fee
    Late payment fee
    30 day disconnection notice requirement or penalty payment

    Every time I paid a bill I had a payment fee creep up with the next bill
    It is impossible to not owe them money unless you agree to sign away their ability to charge you at will.

    Support Leaptel instead.

    • DiscountForThee on 30/03/2025 - 20:43
      +8

      Is this not what most people want? To not have to manually pay their internet bill every month?

      • The Milk Man on 31/03/2025 - 10:20
        +4

        I like to be in control of who has access to my money, personally.
        I have accounts that are private and accounts that are accessed via card.
        Personally, I have no issue spending 30 seconds paying a bill manually when I get it. I’d rather spend a few seconds processing a payment than weeks on end chasing a resolution if someone made a mistake.

        • DiscountForThee on 31/03/2025 - 17:36
          -1

          Sure, the option is nice. But it isn't a bad deal because of that? Why neg the deal because it doesn't suit your unique needs?

          • The Milk Man on 31/03/2025 - 21:48

            @DiscountForThee: you think it's good
            I think it's bad

            why is your opinion better dude

            • DiscountForThee on 01/04/2025 - 06:52

              @The Milk Man: The deal is missing an option for your unique preference, but that doesn't make it a bad deal. Do you go onto every deal a neg if it doesn't suit your needs?

              Every LCD TV post you give a neg because it isn't an OLED? Every PC post you neg because it isn't a console? Etc. this isn't "OzMyPersonalPreference" lol

      • sween64 on 31/03/2025 - 16:13

        I'd rather the option

    • GenerallyClumsy on 30/03/2025 - 21:03

      Do they offer a backup payment method?

    • gakko on 30/03/2025 - 21:10
      +1

      Yeah and the 30 days notice is compete bs. Never SL for me. Agree leaptel rule. Abb good too.

    • The Milk Man on 31/03/2025 - 10:18

      Meant no BPAY*

  • CantonasKungFuKick on 30/03/2025 - 20:29

    Do you need a decent router to get 1000 speed, or does it not matter?

    • Spendmore on 30/03/2025 - 20:45
      +1

      No, not many will show 1000 but you will come close on an average router if you are connected by ethernet. Wifi yes. I have a great router and see 750-800 on 5G where on ethernet its 950.

  • OzTech74L on 30/03/2025 - 20:31
    +13

    Superloop is great but the 30 days notice sucks!

    • Whatisthatvelvet on 30/03/2025 - 20:53
      +1

      Set a reminder 30 days prior to the end of your promo period ending and give notice then.

      • gakko on 30/03/2025 - 21:11
        +1

        Or just don't use superpoop

        • Freestyle on 31/03/2025 - 03:06
          +1

          other ISPs dont offer 5 days a month of double speed which is useful for a lot of people

          • sween64 on 31/03/2025 - 16:13

            @Freestyle: Pay for 50/20 but get 100/40 for weekly game updates

      • OzTech74L on 30/03/2025 - 21:33
        +2

        It's not that. Sometimes you get a good deal now so you ending up paying for 2 connections until the 30 days from the day you submit your notice.

  • PR0r on 30/03/2025 - 21:52
    +2

    I'm enjoying gigabit for $65 a month. Origin which I believe uses superloop, https://www.originenergy.com.au/internet/plans/?gad_source=1…
    Also includes 12 months of paramount plus. Might be suitable for someone

    • 00 on 31/03/2025 - 21:34

      New residential Origin internet customers only.

  • BatmanAU on 30/03/2025 - 22:05

    If you’re not connected to the NBN, what’s to cost to have it done? New build and no NBN box

    • Twix on 30/03/2025 - 22:12

      A one time payment of $300 per new build.

      • BatmanAU on 30/03/2025 - 23:39
        +1

        Ta :)

  • Deviner on 30/03/2025 - 22:11

    Superloop's customer port, Superhub, is terrible.
    Can't do a lot of stuff like opting out of CGNAT via their portal and need to ring them up.
    Just a complete pain.
    Can't understand how they don't have any self serve options and steer people toward ringing up and waiting on hold just to get something really basic done.
    Doesn't make any economical sense.

    • Twix on 30/03/2025 - 22:14
      +4

      Use Superloop's live chat to turn off CG-NAT.

      • Deviner on 31/03/2025 - 02:10
        +1

        Thanks, I wish I'd tried that before because their site, I think, stated to ring them.

        I'm going to switch to another ISP - so far SL have been a bit underwhelming for me.

  • Dyl on 31/03/2025 - 00:32

    Save a few bucks and put up with 250/25 then speed upgrade up to 5 times a month

  • Amr911 on 31/03/2025 - 03:08

    What is CGNAT??!
    And why shiuld I turn it off???
    Looks like I am missing something here

    • lazydesi on 31/03/2025 - 07:00
      +4

      if you dont know what is CGNAT, good chance that it may not impact you.

    • danwylie on 31/03/2025 - 12:22
      +1

      CGNAT is Carrier Grade NAT (Network Address Translation). It's basically like an ISP wide version of your home network that they implement because we're running low on IP addresses. For most people day to day it shouldn't make any difference, but it can cause issues if you run a service at home that you want to connect to remotely, for example a Plex server. Because you won't know what the IP address of your router is when you're on a different network because it's being translated at the ISP's router.

    • Twix on 31/03/2025 - 12:37

      CG-NAT works fine for most users. CG-NAT can break remote access to some home security cameras, some home automation products, Plex server, NAS, servers or if you want to host online P2P games. When you ask Superloop to turn off CG-NAT you will be able to use remote access and host online P2P games again. Leave CG-NAT turned on if you don't do any of this.

      If your home security cameras and automation products use a cloud server you will not be affected by CG-NAT.

  • viperacr on 31/03/2025 - 09:15

    Has anyone managed to get this price? I'm moving house and looking to sign up to them, but I can only get 1GB at $99 / month? There is nothing about the $89 / month offer?

    • pennypetaz on 31/03/2025 - 09:32

      I did a similar deal with them about 6 months ago, you'll need to do it over the phone - and reference the ad from this post (Facebook "SPEED DEAL SALE")

      • viperacr on 31/03/2025 - 15:33

        Spoke to them over the phone. The deal was only for users who have never had NBN connected (like new estates) which is a shame. Still, $99 for 1GB is a decent deal compared to Aussie BB offering it for $129.

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