Car Accident Advice (Victoria)

Hi all, a family member had a car accident. Just wanted advice on situation.

Family Member: Red car - (3rd party)
Other party: Blue car -Full Comprehensive Company car

See diagram.

Basically family member was travelling straight in a bus lane intended to make a left turn to enter McDonalds car park which is about 80 metres away from point of impact. According to road rules you are allowed within bus lane 100 metres before exiting the road -

(from website)
Drivers are not allowed to drive in a bus lane, unless:
they are driving for up to 100 metres to enter or leave the road,

Other party was executing right turn to pull into driveway straight ahead and their vision was blocked by built up traffic in the closer lanes, it's peak hour traffic. Other party T-Boned family member making her do a 180 degree spin since main impact was rear quarter panel. No other cars were damaged thankfully. Other party admitted that they didn't see family member at the time.

Family member doesn't have dashcam and she took photos of accident damage, position of cars and debris on road. There was a bus behind some distance down the road might be able to ask bus company if they have dashcam footage.

Other parties insurance company said family member wasn't driving straight which isn't true and they need to provide a statement now.

Any advice on how to best handle this situation? I'm assuming other party had to give way and since family member was exiting the road less than 100 metres then they should be okay in the bus lane.

Comments

  • +14

    Other insurance party is just playing hardball. This seems like a straightforward case to me, let your family members insurance handle it.

    • +1

      Family member has 3rd party via AAMI.. I dont think they are helpful at the moment.

      • +11

        Ah yes, just the right answer for a car accident post. No dashcam, 3rd party insurance… chef's kiss

        • Took a while for this one to come out of the oven … but you just knew there was an insurance twist in there somewhere.

      • +1

        It seems like the other insurer is claiming you are at fault.

        That is exactly when to advise your insurer and get them to handle it. I'm sure your PDS will say that is what you are required to do.

  • +11

    Blue car didn't give way to through traffic, they are 100% at fault.

    • But if red car doesn't have comprehensive insurance, does that mean they need to personally chase up blue car's insurance?

      • +3

        I guess so, but only if they want their car repaired/payed out.

  • -2

    If blue car had their sirens on, red car should have yielded.

  • +5

    Irrelevent if driving on a bus lane. Your family could be doing burn outs blocking traffic but the right turning car would still need to yield until it is clear.

  • Fry-fueled fender bender? Check the bus cam and tell insurance: seeing is driving!

    • Shouldn't that be , seeing is believing ⁉️

  • +4

    Wall of text but you missed out the most important information….

    Does your family member have comp insurance?

    • Family Member 3rd Party. Other party full comp

  • +3

    Blue car is at 100% fault.

  • +2

    This is exactly why I don't eat McDonald's anymore*

    *when I'm in my red car only.

    • Yeah Im not eating at McDonalds anymore too :)

      • Is the McDonald's part just an excuse for being in the bus lane illegally?

        • +3

          No she went to McDonalds afterwards.

          • +2

            @Dr Techno: Be careful if you get the bus footage and it shows the red car in the bus lane way before it was meant to be.

            • @MS Paint: 100 metres according to Victoria road laws

              • @Murkymerv: That only leaves 20m before impact if Maccas is a further 80m away. Footage could be damning.

          • @Dr Techno: LOL talking about stress eating

  • Let your family member's insurance handle it.

  • -1

    Any advice on how to best handle this situation ?

    Lodge an insurance claim, give your side of the story. They will investigate and advise.

    Basically red car had right of way, blue car didn't giveway to oncoming traffic when turning.

    • +5

      Basically red car had right of way,

      @pegaxs - take a chill pill before you reply please.

      • Comment blocked. Show

        No idea what it says, so it's all good. :)

        They have obviously been blocked on my account at some stage, so whatever they are saying is probably equally as worthless as the time I set them to be blocked. :)

        *sips on blocked user's tears*

        Edit: lol @ neg vote… *sips some more tears*

        • -2

          They have obviously been blocked on my account at some stage, so whatever they are saying is probably equally as worthless as the time I set them to be blocked. :)

          Feeling is mutual.

        • Wasn't goint to neg but you seem to be enjoying those tears… you're welcome.

      • -2

        Do you boys need some tissues once your done?

        • +1

          We've just booked a room with included tissues so all good thanks.

          • -3

            @MS Paint: That's good. Enjoy your crying room.

  • with family member being covered for 3rd party would family members insurance actually help handle claim (AAMI) ? or pretty much 3rd party your on your own even if not at fault ?

    • on your own, unless the other at fault party is uninsured then you get some help. but since you said other party has comp insurance then yeh, its your family vs their insurance company now.

      • +1

        Surely you're not on your own because if OP's family member is found at fault, AAMI will be on the hook for the other car's repair costs.

        Once it's agreed that the other driver is at fault, I would've thought it's fairly straightforward to get your car repaired and the other insurer pays for it.

    • 3rd party should still cover when you are not at fault. read the policy.

      • +2

        nah. its typically up to $5000, if the other party in UNINSURED.

        • +1

          The 3rd party company isnt going to take on liability just on the other insurers say so. They will want to dispute so they dont pay. Thats absolutely false. Interfering and admitting liability will get ur 3rd party policy cancelled

  • +1

    Family member doesn't have dashcam

    Nudge nudge wink wink say no more say no more

    • +3

      Family members accident prompted me to check my dashcam thats when I found the dead sd card without warning at all. pretty good for 8 years of service but good reminder to always check dashcam sd cards now and then.

      • +1

        That makes sense. Cheers

      • +1

        At least once a month

        • Good idea. It makes me nervous now when a SD card can just die without warning.

          • @Dr Techno: Get a good brand max or high endurance. They are meant to handle a lot of overwriting unlike other ones.

  • +1

    Family member should provide statement saying they were driving straight and point out if they weren't they would either have been driving towards the footpath or towards cars in the lane on their right or they were turning into the driveway and that any of those results would still mean they were in the right and the other party should have given way

  • +1

    Send the insurance company photos of the red car with t-bone damage, as well as details on how the crash occurred. Also send a letter of demand, which you can download examples of.

    The other party has given their version of events

  • +5

    they need to provide a statement now.

    Then provide a statement.

    Any advice on how to best handle this situation ?

    Provide the statement they request.

    Im assuming other party had to give way

    Your assumption would be correct. It is no different to if there was a bus in that lane. If they couldn't see, they should not have gone. (Also, thank you SOOOOO much for saying "give way" rather than your family member had "RiGhT oF wAy!1!")

    family member was exiting the road less than 100 metres then they should be okay in the bus lane.

    Correct. Road Rule #158 (1)(a) and (4) (Exceptions to driving in special purpose lanes etc.) covers driving in "special purpose lanes".

    (1) The driver of any vehicle may drive for up to the permitted distance in a bicycle lane, bus lane, tram lane, transit lane or truck lane if it is necessary for the driver to drive in the lane—
    (a) to enter or leave the road;

    (4) In this rule—
    permitted distance means—
    (a) for a bicycle lane or tram lane 50 metres; or
    (b) for any other lane—100 metres.

  • -2

    Any advice on how to best handle this situation?

    Hire a lawyer

  • Blue car was changing direction of travel and is automatically at fault

    • -2

      Not necessarily, and what if blue car was also heading to Mac?

      • "What if blue car was also heading to Mac"
        They weren't. Their destination was stated in OP's post, so it doesn't matter

        • Mac part ok, my bad, but still changing direction does not make him at fault automatically, it depends.

          • @SYLTB: I was involved in an identical situation - I was the blue car. Police told me I was 100% at fault as I turned in front of the other car.

    • +1

      Link to source of this rule please.

  • how was the maccas?

  • Other party admitted that they didn't see family member at the time… Other parties insurance company said family member wasn't driving straight which isn't true and they need to provide a statement now.

    If the other (blue) party didn't see the red party then how can they make claims about red party's direction of travel?

    Also, if not driving straight, what exactly are they claiming? That red was leaving the shopping centre? If so, surely they would have taken the details of a witness in the area.

    Maybe the car park has cameras that would help.

  • Omg if youve got 3rd party and they are saying its your fault lodge the claim thru ur insurance 😤. Doing otherwise may cancel ur policy

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