Hi all, a family member had a car accident. Just wanted advice on situation.
Family Member: Red car - (3rd party)
Other party: Blue car -Full Comprehensive Company car
Basically family member was travelling straight in a bus lane intended to make a left turn to enter McDonalds car park which is about 80 metres away from point of impact. According to road rules you are allowed within bus lane 100 metres before exiting the road -
(from website)
Drivers are not allowed to drive in a bus lane, unless:
they are driving for up to 100 metres to enter or leave the road,
Other party was executing right turn to pull into driveway straight ahead and their vision was blocked by built up traffic in the closer lanes, it's peak hour traffic. Other party T-Boned family member making her do a 180 degree spin since main impact was rear quarter panel. No other cars were damaged thankfully. Other party admitted that they didn't see family member at the time.
Family member doesn't have dashcam and she took photos of accident damage, position of cars and debris on road. There was a bus behind some distance down the road might be able to ask bus company if they have dashcam footage.
Other parties insurance company said family member wasn't driving straight which isn't true and they need to provide a statement now.
Any advice on how to best handle this situation? I'm assuming other party had to give way and since family member was exiting the road less than 100 metres then they should be okay in the bus lane.
Other insurance party is just playing hardball. This seems like a straightforward case to me, let your family members insurance handle it.