Techfast 5080/5090 PC Build/Delivery Status / Feel free to share your rig and ideas here

Hi this is a neutral post to share/chat about the build, dispatch and delivery status of the recent (31st Jan 25) 5080/5090 PCs deal offered by Techfast.
Added 26th Feb: Now that we have started receiving the rigs, it's time to share your rig, mods or ideas for improvement here.

Update 26/02/2025: I have received my 5080 build with the express post option :)
Showing my tweaked look here:
https://www.instagram.com/p/DGiWxV_zH7b/?igsh=MWRmNTdxOHZxb3…

Anyone who has ordered the build please share here about updates of their orders and or experience.

I’ve ordered mine on the day and received it 26th Feb with express shipping selected :)

Love to know how everyone else is doing re these builds and hope everyone get their PCs soon.

Added IMPORTANT NEWS, possible defected Nvidia 5090, 5080 and 5070 Ti
From Nvidia:
We have identified a rare issue affecting less than 0.5% (half a percent) of GeForce RTX 5090 / 5090D, RTX 5080, and 5070 Ti GPUs which have one fewer ROP than specified. The average graphical performance impact is 4%, with no impact on AI and Compute workloads. Affected consumers can contact the board manufacturer for a replacement. The production anomaly has been corrected.

How to check your GPU:
First, you'll need TechPowerUp GPU-Z, a utility that provides all of the information about your current GPU in an easy-to-digest manner. It also provides access to monitoring tools that provide up-to-the-minute temperature, clock speed, and other information.
You'll want TechPowerUp GPU-Z v2.63.0 as the latest version adds official support for the NVIDIA GeForce RTX 5070 Ti and other RTX Blackwell GPUs.
Open GPU-Z, as this will give you a full breakdown of your GPU's specs on the Graphics Card tab. The key information you're looking for is the ROPs count. The correct values should be as follows.
GeForce RTX 5090 or RTX 5090D - 176 ROPs
GeForce RTX 5080 - 112 ROPs
GeForce RTX 5070 Ti - 96 ROPs
An ROP number less than this is a definite cause for concern, as your GPU will be underperforming. NVIDIA recommends contacting the GPU manufacturer for a full replacement. As seen in online reports, the incorrect RTX 5090 value will show up as 168 ROPs, the RTX 5080 as 104 ROPs, and the RTX 5070 Ti as 88 ROPs.

Read more: https://www.tweaktown.com/news/103450/missing-rops-how-to-ch…

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Comments

            • @allenbaha: Yep, I'm gaming pro too. So it looks like the cards being on hand was an actual lie. We could be waiting for ages……

              • @Snoopy113: I don't know if it was a lie, but it's worth checking out with them.

                • @roccohu: Well something must be out of stock, because as we have discovered, there are a quite a few who ordered before you and have had no progress.

              • @Snoopy113: Most probably they will start preparing our systems with the new batch coming in March. They probably don't have any more 5080s left.

                • +1

                  @allenbaha: I've PMed @luketechfast to try and get some clarification about what orders are "on hand" and what orders are "pre-orders". Despite what was said in Luke's latest post, I can't but help think that a lot of us are under the impression that we are getting the "on-hand" stock but we're actually in the pre-order group.

                  Hopefully Luke can clear this up.

                  • +2

                    @MunkyAU: I hope Luke answers and clarifies the issue. If you get an answer, please write here.

            • @allenbaha: Correct, I paid for the upgraded on-hand one, and it's a Gamerock, which I don't regret; it has such a unique GPU with massive ARGB light panel at the front.

    • +6

      @roccohu How is your PC going mate? Glad to see that you got yours so soon so it can sit on marketplace at +$1,000 while genuine buyers wait for their orders come through

      https://www.facebook.com/share/1XcA9F1Yxe/?mibextid=wwXIfr

      https://files.ozbargain.com.au/upload/499162/120242/img_1016…

      • +4

        This is the same person who asked the team to speed up their order after a week…

        • See my reply below buddy I suggest to learn the fact more before going straight in and judge.

      • Hahaha caught red handed. Looks like he only recently sold a pretty high end machine as well…

        Poor form ;)

        • See my reply below buddy I suggest to learn the fact more before going straight in and judge.
          And the other high end rig I sold, was at least $300+ lost.

          • @roccohu: Relax man, I don’t think you bought it just to scalp it. A smart scalper would have just sold the GPU alone.

            It’s just kinda funny

            • @MunkyAU: It’s very sad that I had to let it go actually, last night I was sitting there mid night debating to myself how can I justify to keep it after so much heart and effort just to receive it, but I made peace with myself that when the circumstances are right I will have the opportunity to have mine back in time.

      • -1

        Nah you are wrong mate, with the options including GameRock, 360 AIO, Antec C3, express delivery, GPU separate shipping, and CoolerMaster vertical mount plus paid for it to be professionally installed, and additional intake fan, windows 11 Workstation key, plus I left room for buyers to bargain, I barely cover the cost of everything @dealstacker.
        I really struggled to put it in Market place plus it’s a PC with parts so hard to come by, I only made the decision to sell due to personal circumstances.

  • Interesting my order was placed 3:00pm and haven't changed statues yet (5080 gaming pro)

  • +1

    Just another data point,

    I ordered around 2:30 pm on 31 Jan, base AMD 5080 build no options. Invoice shows 'On Hand' for the GPU. Still 'order placed'.

  • +1

    This is mental, there are tonnes of us! These guys have legit sold a shitload of orders without the stock to fill them.

    • +1

      They straight up never had all the 5090s to fufill all orders (I confirmed this with Luke in a DM) but atleast ive locked in a great price for whenever they come in. (Supposdlely in March)

      Now if they cancel orders due to rising prices or whatever, thats when we riot.

  • +2

    I just got mine today still in box.

  • 31/01 -> Ordered
    20/02 -> Picked/Build
    25/02 -> Testing

    Still waiting for a shipping notification.. how long does it take to test?

    • just a couple of days from there

    • what time have you placed your order? My is around 3pm and haven't change status yet

  • Mine has also arrived today, looks like the GPU support bracket isn't pre-installed FYI

    • Oh yikes good to know! Does it come with the support bracket?

      • It does come with the support bracket yes

  • +1

    I just got mine, and I'm getting no display. Please someone help. I tried resetting the GPU; everything lights up, but there is no display. I am so stressed out. I spent hours on this and nothing working. Tried on tv and monitor, not showing up and I know they work.

    • Did you purchase the GPU posted separately option or has it arrived as fully installed?
      Do you have just no display or if even the fans are not spinning?

      • separately. it boot cycles 3 times, fans stop spinning. still no display,

        Display works, PC works if connected to mobo.

        but GPU nothing. i reseated it like 5 times. nothing
        pins don't look damaged on motherboard, or the GPU where it connects.

        • The GPU power cable appropriately seated?

          • @roccohu: yes i think so. its very hard to pull out, the power cable and the GPU has power or the lights does, just no display and no fans spinning on gpu

            • @Rukiata: 1 try pressing both RAMs in again see if that helps.
              2 check the PSU end if connected correctly then.
              3 Also worth flicking the GPU BIOS to the other one see if works (at your own risk not sure if something fried the 1st BIOS)

              • @roccohu: also remember to do any of this with PSU unplugged

        • Same thing happened to me with my last GPU. (7900xtx)

          Long story short, nothing was physically wrong with the GPU or Motherboard, but the combination of the 2 was breaking something so I couldn't return either one and ended up just selling the GPU.

          Luckily for you Techfast warranty covers the whole system, message support and they will get it fixed up for you after a few weeks.

          If you want to eliminate other possibilities though, reseat the ram and clear the cmos battery, this could probably fix the issue, but it was only a temporary fix for me last time.

          • @Vinodra: true warrantly will solve everything, but I guess no one wants that few more weeks again… see how he goes…

            • @roccohu: and when the gpu is out of stock and they already have orders to do. who knows when it will be fixed.

              • @Rukiata: remember to do any of this with PSU unplugged:
                1 try pressing both RAMs in again see if that helps.
                2 press the GPU in again as well as the GpU power cable, plus in firm until you hear the click. You want to press firm but no doing any wiggle movement.
                3 check the PSU end if connected correctly then.
                4 Also worth flicking the GPU BIOS to the other one see if works (at your own risk not sure if something fried the 1st BIOS)

                This actually happened to me to initially but I just turned off the PSU entirely, reseat everything and then it worked.

                PS I also try plug in the DP cable to another port on the GPU

                • @roccohu: there is a lot of wiggle movement when I try screw in the screws the GPU wiggles about in the slot. is that normal?

                  And again nothing is working. i did all that.

                  • @Rukiata: That is normal.

                    Try to reseat the ram and clear CMOS.

                    One other thing, do the GPU fans spin up when you power it on and get no display?

                    • +1

                      @Vinodra: GPU fans dont spin up only light comes on. case fans spin but stop and spin again, no display.

                    • @Vinodra: Since this GPU is out of stock and now higher in price, what are my options? like idk what to do. I'm screwed. even with warranty they cant do anything but send it for repair? that will take months.

                      is there anyway I can test another GPU? but it only has 16 connections, and I don't feel like swapping cables out for a weaker GPU, what can I do? is there an adopter or a cheap GPU that uses 16 power cable? so I can make sure its not the motherboard
                      I am so stressed.

                      • @Rukiata: You can buy something like a 1050ti that runs directly off of the motherboard with no 8 pin or 12VHPWR connections needed to just test the motherboard.

                        • @Vinodra: i just did a video, something weird is happening now , ON the PC case
                          two fans are not spinning, one is spinning slow, struggling, the middle one spins fine, on the case not GPU. gpu fans still don't spin. is this a motherboard issue or power issue? or something. idk. how do I upload this?

                          • @Rukiata: Then now you may want to try all the connections both on the MB and the PSU side, it is really strange indeed.

                            You can't upload videos here but may share a link via other platforms may be? Youtube, Instagram?

                            • @roccohu: heres the video. https://drive.google.com/file/d/1-0vqm9QF3GqsTvvZff35B4h5J9U…
                              really, something is wrong here and the gpus are out of stock so how is warranty going to work? I'm so confused. idk what to do. i think I'm screwed.

                              • @Rukiata: You know what you wanna try first, get someone who has a PC with big enough PSU and the Nvidia power cable, and modern enough MB, slot your 5080 there to see if it works. Then you know what you need to do next.

                                • @roccohu: I dont have anyone with that sadly.

                                  • @Rukiata: Then take it to your local computer and see if they can diagnostic your Pc for you. Unfortunately if you want it quick you will have to pay them to do that.
                                    Reason I said this is, if it turns out the GPU is fine, just the motherboard or the PSU or some incompatibility, at least your 5080 is fine and no need for lengthy warranty process. A new PSU or MB I would consider minor problem and willing to pay local PC repairer to fix but that’s just me.

                                    But do note that it may voided the Techfast Warranty since you changed things in there or someone else worked on it.

                                    To me the biggest concern you have is the most expensive part that unfortunately is out of stock anywhere. I’ll feel 80% better if the 5080 turns out to be okay if I were you.

                                    PS: Assuming the GPU is faulty, I don’t think Techfast will swap the 5080 for you even if they have stock, which are likely to be assigned to other builds. Plus, they are not the manufacturer of the GPU, why would they swap it anyway, I would send the GPU back to Palit and get them to do RMA if I sold you the PC, and you will be waiting for months probably.
                                    I also found the USB C port at the back is also faulty, whenever I plug something to it the PC shuts down and restarts immediately, but i will only report this to Techfast and use it for the time being, coz I know if I send it back, it would take weeks before I get to see it again considering how busy they are. Not the best practice I know but that’s the fact that we are dealing with, just like you.

                                    • @roccohu: I dont have the invoice for the gpu how can i send it to them? Only techfast would have it that could be an issue?

                                      I have brought a weaker GPU to try. hopefully its not a power issue and it just works cause of that then it might make me think its a GPU issue.
                                      Crossing fingers its a mobo issue.

                                      • @Rukiata: If it was the PSU, either not enough power due to a faulty unit, or the Nvidia power cable or slot issue, the weaker GPU won’t test it out FYI.

                                        I’m saying you pay a local PC store to check the system for you, they won’t do RMA for you whatsoever. Again this might voided warranty do it at your own risk.
                                        And you are not sending the GPU to Palit which is exactly why it’s going to take longer, because you would need to send the whole system back to Techfast and if it was the GPU they send it to Palit after their test and workflow, it’s going to be ages.

                                        • @roccohu: I think the CMOS reset messed up the fans, case fans no longer working.. not sure. how do I fix that? maybe in settings?

                                          Sounds like I'm screwed and I have little to no options. what a pain to deal with as a brand new PC.

                                          • @Rukiata: tried going into BIOS with the MB graphic and default everything?

                                            It certainly feels like more MB or PSU problem, or could simply be a lose plug somewhere in the PSU or MB.
                                            To try fixing this, you will need some experience and be ready to take apart the build and then put it back in. Which I don't recommend doing unless you are very good at it.

                                            How you go now any progress?

                                            • @roccohu: Nothing. and their support is slow. Have not heard back.

                                              I can not do that, I don't want to make something worse and ''void warranty'' I'm not sure. it came DOA they should just replace it or fix it but its such stressful. when its out of stock and such. i shouldn't have to take it all apart as well I brought it as a rebuild. i already spent two days trying to fix it
                                              There is no phone support too. so I have to wait around and hope they email me back.

                                              • @Rukiata: Unfortunately considering how busy they are for the new builds the slow support is expected.
                                                That’s why I said if you think this is slow, wait to see how long to get it posted, wait inline to be tested, and worst if replacement GpU is required, you’ll be looking at months.

    • +1

      Hey @Rukiata,

      Sorry I didnt read this whole thread but I am going by this comment you made "PC works if connected to mobo."

      I had a similar issue with my 4070ti from Techfast where the GPU didnt show any screen but the processer display did. This only happened in Windows, it (the GPU) was working fine in Linux Mint which was preinstalled

      How I fixed it was I just connected the display to the processor, updated all of windows, updated all drivers (including NVIDIA drivers etc) and then restarted and the GPU worked. So for me it was a basic driver issue with new Windows installation which I performed myself.

      I hope this helps, it is very unlikely to be a hardware problem given I believe they do test the PCs before shipping. I saw the logs and results of the testing in mine and I ran them myself before I uninstalled Linux and installed Windows.

      • thanks. but i cant install NVIDIA drivers it says GPU not detected and does not show up in Device Manager , GPU is not working for windows and Linux Mint no display and no fan spin

        I am also getting no support from them, they are not replying to my emails

        • Bummer, I recommend you don't change anything if you don't know what you are doing and just wait for support but:
          - Check if you are unlucky…..:
          https://www.reddit.com/r/buildapc/comments/1iztbxl/black_scr…
          - Try an older driver installation, try a driver removal tool and reinstall.
          - Check bios, does it say pci-gen4 or 5?
          - if you have time, try installing Linux Mint?

          Otherwise pray:)

          • @denzilac: I'm a bit of a tech wiz but not a pro.
            Yeah, I don't have any drivers. it won't install at all. It doesn't see the GPU. The motherboard does not have Gen 5, only Gen 4. I checked the bios.

            I have Linux on the same SSD it came with and Windows on another SSD. Both have the same issue: no display, no signal at all, and I tried both HDMI and DP ports.

            praying.. praying hard..

            • @Rukiata: @Rukiata Yes, this is what I hate about PCs.

              If you are waiting try AI troubleshooting. Its pretty good, go to Google Gemini (2.0) and just ask it questions and give it information. It might give you ideas. Honestly I've been using it to trouble shoot my PC stuff. Its the only AI has deep access and trained on reddit so I know its good.

              • +1

                @denzilac: HOYA UPDATE:
                PC is fixed and is running.It was bad wires in back, must of gone loose. thanks for everyone's help with it and sorry about being so stressed out lol

    • I recently did a build with a 50 Series card, and I was having the same GPU issue as you. The whole system booted fine, but there was no display and the GPU's fans weren't spinning. Just like you, I was only able to get a display while plugged into the motherboard's HDMI slot.

      What ended up working for me was replugging the 12VHPWR cable into the GPU. Upon plugging it the 2nd time, I used more force than I originally did, and I heard a satisfying clink. I think what happened was that while I was routing the cable from the back of my case to the front, the cable forced loose the GPU support I had attached to the card, and therefore also loosened the GPU from the PCI-E slot just the slightest, unnoticeable bit.

      Now, you mentioned in one of your replies that "there is a lot of wiggle movement" when screwing in the GPU into the expansion slots. There's normally a little bit of wiggle, but "a lot" does somewhat concern me. Perhaps you can try installing your GPU again, but with a little more force than you'd normally be comfortable with. Components are more resilient than you think. It'll be worth a try, I reckon.

      • I don't hear a click when I plug the power cable into the GPU, but it's so rough to get out when pressing the tab, could that be it I'm not pushing it in fully?

        • I think the click I heard wasn't the power cable going into the GPU, but from the GPU going 100% into the PCI-E slot from the firm force I applied while inserting the cable the 2nd time. Whether the power cable is in fully or not should be clearly visible upon close inspection.

          From the video you posted, you've also got issues with fans not spinning smoothly or at all, though their RGB works, so it could be an issue with your power supply somehow not providing sufficient power. Perhaps take a look at the ATX 24-pin cable to see if it's in all the way. I'm out of ideas otherwise.

          • @gtazn: Oh ok, I hear that click.

            I think the fans stopped after resetting the BIOS. and no clue how to fix they don't show up now on bios. so yepo or I noticed it afterwards. They spin at the start of powering but then stop.

      • HOYA UPDATE:
        PC is fixed and is running. It was bad wires in the back, must of gone loose. thanks for everyone's help with it and sorry about being so stressed out lol

        • No need for apologies. Your stress was absolutely justified in this situation. So glad to hear that your PC is now working as it should!

  • +2

    Alright, so after Luke’s last post welcoming DMs to discuss orders I asked in a comment and via DM the following:

    So just to confirm in black and white: if my order says “Graphics Card - On Hand”, then that GPU is in fact on hand right now and the delay is simply on the build side of things?

    Luke hasn’t at the time of writing replied to either that comment or DM (though I will note that account has been “online” on ozbargain, for whatever that’s worth).

    Having not heard back from Luke I also asked Techfast support the same question and spoke to Caleb who has now twice ignored the stock on hand question and just gave me the canned response that has been sent to others:

    We are currently working through these orders to the best of our ability. We are not able to provide any clear eta as to when these will be finalized at this stage, but when your system enters build you will receive SMS and email notification.

    We fully acknowledge and apologise for the inconvenience and frustration this may cause, and we are still able to offer a full refund for those who do not feel comfortable or are not interested in waiting it out. We completely understand, and appreciate your patience so far.

    The fact that the reps don’t seem to want to answer that question says a lot to me. Maybe if they acknowledge that Techfast sold orders as “on hand” when they didn’t actually have that stock then it could open them up to ACCC issues?

    Regardless, I would very much appreciate some clarity from a Techfast rep at some point.

    PS: I really hope I’m just being a Karen and blowing this out of proportion. But considering the huge delay compared to the initial estimate and the minimal communication, I’m past giving benefit of the doubt.

    • +1

      This is the respone I got from Luke on 26/02 about my 5090 system and it contains some information you might find useful about your 5080. Luke mentioned that on hand 5080's were in fact on hand. 5090s were not on hand even though they had the same 10-14 day dispatch time.

      "Hi Vinodra, it’s in the 5090 Queue and there are currently no cards on hand. On Hand cards in the post comments cards refers to 5080s as that’s what they were labelled as.

      When the deal was posted the info from distributors we had was that enough cards would be provided to fulfill all 5090 orders we took within the time on the listing, 10-14 business days. They have not yet delivered that amount due to the shortage, so we’re waiting on the back order, and accurate timing on that. All they’ve said thus far is March, so we’re waiting on a date to communicate that to everyone.

      Hopefully that works for you, but totally understand if not too."

      • Wow that’s much more information than what I was given. Thanks for sharing that.

        Though I’m having trouble parsing Luke’s comment there. That alone doesn’t really directly say that they have the 5080 stock.

        I just wish I could get a straight answer. Why is it so hard to say “Yes, “on hand” means on hand”? 🤦‍♂️

        • +3

          My order placed on the 31st of Jan for the original deal with the $100 'on-hand' upgrade is also still in order placed status.

          I have now received an email as I'm hoping you all have saying that due to a 'distributor error' they actually don't have any more cards on hand.

          Hard to see how a distributor error can lead to a card sold as on-hand now being off-hand… but there are no GameRock GPU's and GamingPro are arriving next week (there is now a new deal promising a similar dispatch time yet again…)

          Definitely disappointing and misleading - 37 days now into the 10-14 day indication for an on-hand system/card.

          There also really was no need to mislabel, I'd likely still have ordered given the price of the deal, but wouldn't be sitting waiting with no updates for weeks had they just been honest from the start.

    • You've hit the nail on the head with the ACCC issue. Seems like that's part of their business model and it's actually illegal under Australian consumer law. Anyway, now we just have to hope the next batch of cards come through soon and there is enough for all of us, which honestly seems unlikely….

  • Bit of an update on the 5090 situation. Credit to Caleb and Luke for being clear on this info.

    "We did have stock on hand, which has since been used on other orders. We had more cards coming, unfortunately that was changed after the global supply issue for 5090s.

    The distributors have said mid March at this stage, but given that those dates have changed a couple of times already we are unable to guarantee this will be the case."

    • So ny theory about them using the 5090s sold through the ozbargain deal to fufill the more expensive systems on their website appears to be correct….

  • +2

    I have confirmation from Alex at Techfast that they do not have any 5080s on hand:

    At this stage we do not have the 5080 GPU available for your order. I understand that this is not the news you want to hear, and while the system was sold as GPU on-hand, we were sent fewer GPUs from the supplier than what we ordered, so this has caused some trouble with overallocating availability.

    Your order is a priority at the front of the queue of 5080 orders for when we receive our next batch of cards, but at this stage I cannot confirm when this may be.

    For anyone who has an order still stuck on “Order placed”, this is why. The cards were never “on hand”, at least not all of them.

    Extremely frustrating, but at least we’re not just left totally in the dark now.

    • oh mate! I had a bit hope it was not the case with the "on-hand" card. That's very frustrating. Well only thing left is wait now.

    • That's a bummer, which I assumed was the case in the original deal post. They did factory in the stocks coming from the supplier as on-hand turns out.

      • We should all cancel and find a better deal. I'm 24-48 hours from asking for a refund. Techslowaf should be their new name.

        What a load of bs these shady guys are.

        • I bet they’d love for a bunch of people to cancel their orders. The cards are going for a lot more now.

  • Just revived my 5080 build ordered on 31st Jan. i had the GPU shipped separately which did not come with the build. Did the gpu come at a later stage or was it part of the same postage.

    • check the tracking should give you more info.

      I also chose the separate shipping for GPU; they shared the same tracking number to start with, but the extended part of the tracking is different.
      Auspost will show something like parcel 1 of 2 or 2 of 2 under the same tracking number. That was my delivery experience, and they arrived at the same time under two boxes.

      • Thankyou yes it has a 2 of 2 and will arrive this week

  • +4

    Would be good if we could all get a better understanding of the situation without having to constantly piece together information from scattered updates.

    No, it’s not unfair to expect better and more consistent communication—even if it’s just a repeated “We don’t know yet, but we’ll update you next week” message. That alone would probably reduce the number of individual inquiries they have to deal with.

    but at this stage I cannot confirm when this may be

    It would really help to get more clarity on the actual queue status. So far, we now know:
    - On-hand cards were not actually on hand
    - On-hand orders have been pushed to the front of the next shipment queue

    But does this mean the shipment is stuck somewhere? Or has it not even been shipped yet? What does this mean for the original pre-order timeframes?

    I’m in the late Feb/early March batch—which is literally right now—and after paying over $3K upfront, I’d expect at least some proactive communication. Even just a simple message or community update saying, “Yes, we initially said X, but the new situation is Y” would go a long way.

    A little straightforward communication would prevent a lot of this frustration.

    • +1

      I’m shocked that there’s been no email sent out to keep everyone in the loop.
      I’m fact it’s been the opposite, Techfast staff were actively avoiding the subject of the delay. I quite literally had to ask about the delay and stock level 5 times before I was given any information.

      But does this mean the shipment is stuck somewhere? Or has it not even been shipped yet?

      The distributors are definitely to blame. From what I’ve heard they’ve been jacking up the prices to take advantage of the shortage and huge demand. The shortage itself is because of AI companies buying up all the stock they can get.

      • We are at a stage where anything that goes wrong or is expensive: 1 because of wars, 2 because of covid, 3 because of the whole economic, 4 because of AI… use one or more of these reasons companies can do whatever they want :)

  • +3

    Meanwhile, their RTX 5080 systems are still up for sale with no mention of pre-sale GPUs and a min 5-10 business day handling time (link). Even more confusing.

    At this point, I just hope they honor the deal.

    Edit: they do mention it under BUILD & SHIPPING TIMES

    RTX 5080 and RTX 5090 PCs: At this time there is a global shortage of both of these cards. Supply is limited, but cards are coming in, in smaller batches than normal. For this reason, we have specified a MINIMUM waiting time. This too is an estimate, based on the best information we have to hand, but we cannot guarantee these times will be met. Your order will enter a queue and be built in date order. Due to the uncertain nature of supply, orders for these PCs can be fully refunded upon request without incurring a restocking fee, while the order's status is Queued; after this point, a restocking fee may apply.

    Still, 5-10 business day is nowhere near realistic given all the above.

  • Just recieved this email.

    Good afternoon, we have an update for your order. We have been awaiting information from both Palit and their distributor on the next batch of RTX 5090 GameRock cards, which we received today. Unfortunately we have been told they will likely not arrive until April. This is obviously incredibly disappointing, and is due to the manufacturing shortfalls across RTX high tier 50 series cards, intense global demand, and allocations to our region therefore being far lower than anticipated. It is the only card available for this deal, and we are unable to offer an alternative card at this time, also due to supply.

    In light of this, you are of course welcome to wait for the card to arrive, or cancel your order for a full refund.

    Please let us know what you would like to do.

    It is very disappointing to hear to that I will be waiting until April, but I will be waiting as at the end of the day this is a secured order at a great price.

    • Or keep an eye out for something not that more expensive get that and get this refunded, I’m not sure how likely it is but good to keep an open mind.

      • MSRP of the 5090 is $4019 so even if you could get them at MSRP, you wouldnt be able to build a 9800x3d system close to $4999

  • +1

    I tried to cancel my order on 3/3 after my order was placed Jan 31 (5080). Im tired of the lack of communication and lies about the timeframe.

    If you can’t deliver on your promise you shouldn’t make those claims.

    These guys aren’t even responding to emails.

    I’m now patiently waiting for my refund before doing a chargeback. I’m beginning to this is a scam.

    If we get enough people to cancel and do chargebacks it’ll impact their ability to receive payments. F these guys.

    • +1

      I think you're over reacting, its a disappointing situation for sure but it definatly is not a scam.

      • -2

        It’s a scam when you sell stuff you don’t have and won’t refund. You’re standing up for a crappy retailer with shady practices - do you work there?

        • Obviously I dont, stop being a hyperbolic drama queen. I pity any retailer who has to deal with you on a regular basis and I bet they will be happy to refund your order just so they don't have to deal with you again.

          If you're going to accuse me of being a sockpuppet I'm going to be completely honest here, if you used any level of critical thinking when posting that you would realise I dont work for them based on my own complaints in this exact same post.

          They obviously will refund you, just wait.

          We clearly have very different definitions of the word scam.

          • -5

            @Vinodra: Ah yes, the legendary ‘just wait’ strategy—because nothing builds customer trust like radio silence, broken promises, and the thrilling game of ‘Will They Refund Me Before I Call My Bank?’ I’m sure they’re totally planning to process my refund right after their daily routine of ignoring emails and dodging accountability.

            But please, Vinodra, tell me more about how I am the problem here. I love the mental gymnastics—your back must be sore from all that stretching. If defending bad retailers was an Olympic sport, you’d be on the podium. And if you really don’t work for them, congrats! You’re doing PR for free. Hope they send you a ‘Thanks for Your Service’ coupon—just don’t expect them to honor it.

            And don't get me started on your KFC devotion Colonel. Keep at it champ.

    • It’s definitely disappointing that they weren't transparent about the on hand status and the delays haven’t helped, but I don’t think it’s a scam. Just taking longer than expected. If you haven’t got a refund I would also try reaching out to Luke on OzBargain.

    • +2

      No doubt their inbox is full of cranky customers and complaints. And it will get worse in a week or two once they cant fulfil the system orders from the other deals. What is already becoming a shitstorm is probably about to get worse.

      • -1

        If they act the same way they do here in their emails to Techfast can you really blame them for ignoring them in the extremely slim chance that is what is happening?

        They came out swinging against me simply for acting as a voice of reason (making fun of where I use to work), calling me a paid shill etc.

        They are not exactly a reasonable person.

  • I ordered mine Jan 31st, paid an extra $100 for the on hand card and i'm still sitting on order placed no change at all. No reply to any emails or anything either

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