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Monkey Shoulder Blended Malt Scotch Whisky 700ml $60, Malibu Caribbean White Rum 700ml $44, 50% ShopBack Cashback @ First Choice

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For 7 January 2025 only, 50% cashback with Shopback brings Monkey Shoulder Blended Malt Scotch Whisky 700ml down to $32.72 per bottle and Malibu Caribbean White Rum 700ml down to $24 per bottle.

Monkey Shoulder Blended Malt Scotch Whisky 700ml Expired

This is a very good non peated whiskey on a budget, and works extra well in cocktails/mixers

Malibu Caribbean White Rum 700ml

Still waiting for mine to track but previous order tracked at full rate

Free Express Delivery for orders above $99, for those hardcore alcoholics that need it within 90 mins

Smirnoff Raspberry Crush Vodka 700mL 30% $41 Expired

A must for every red blooded alpha male, $22.36 after cashback

Edit: One of my orders has tracked Ex GST correctly, second/third order has tracked at $0.22c

Related Stores

First Choice Liquor
First Choice Liquor
ShopBack AU
ShopBack AU
Third-Party

Comments

  • How is everyone going with Shopback, super disappointed at the moment
    The chatbot is super frustrating, there doesn't seem to be any responses from shopback's help email.. just a copy and paste email :(
    Help!!!


    Hi ShopBack user,
    Thank you for your patience while we reviewed this.
    We're pleased to inform you that the correct Cashback for your purchase will be credited to your account as an Online Bonus Cashback within 14 days from your purchase date. Please note that Cashback applies only to the order value, excluding GST, delivery fees, and any other additional charges.
    If your Cashback status remains unchanged after 14 days, please don't hesitate to reply to this email.
    Thank you for your understanding.
    Best regards,
    ShopBack Support Team

      • I replied to the email after 14 days and yet another 14 days past….

        On the shopback website, it says confirmed by x date then y date then z date.

        No stress about it. Make a quick follow up and pass. Not worth the worry. Nothing changes for more effort. Set a reminder for the next 14 days and forget.

  • What's annoying is when I go through support to report missing cash back, Smirnoff is greyed out and says not available for cashback.

  • +1

    Do we contact via the app or do we contact via OzB? I don't even know where to begin.

  • They don't even follow up my case anymore. I have contacted them after seeimg the 0 cashback and they told me wait till 14 days and if the problem is still exist then reply the corrent email and request help.

    I replied that email, used the app and tried every posssible way but it seems they are ignoring me.

    Shame on them.

    • Same for me, they close off the tickets instantly.

  • I finally got my cashback as 'Online - Bonus' except it is tracked at $27.05 rather than $30. So stupid they can't even get the amount right but close enough. No chance I'll go for any deals like this again.

    • did you have to email them or did it change in the tracking?

      • +1

        Lodged it through the live chat bot, followed up via email a few times, and also DM'd the rep on here a few times (which when he turned up on the thread). I don't know which of these steps actually contributed though

        • thanks, i'll do the same. My two cashbacks remains 0.22.

        • I did the same - purchases both tracked and had a linked 'bonus' (but at $0.29). Lodged through chat bot yesterday, today email assuring it should be updated within 5 days…fingers crossed

  • +1

    Have many people received the “online - bonus”? Still nothing on my end.

    • Nothing for me as well

    • Nothing here yet

    • Nothing

    • Same…Still showing $0.22 for me. Got ripped off by Shopback.

    • Nothing at my end either. They rejected my claim - and are not responding to emails.

      • Logged ACCC complaint, confident that this will get these people moving.

    • Nothing for me either. So frustrating

  • +4

    Thanks shopback, rub salt into the wounds

    https://files.ozbargain.com.au/upload/101342/119454/screensh…

  • +1

    This is just nuts - They are replied to me saying

    We're pleased to inform you that the correct Cashback for your purchase will be credited to your account as an Online Bonus Cashback within 14 days from your purchase date. Please note that Cashback applies only to the order value, excluding GST, delivery fees, and any other additional charges.

    and it is clearly over 14 days, when these guys are replying,

    • yep just a standard automated response that they should have updated since its past 14 days. Make sure to respond that the 14 days has come and gone.

  • @gotyourback any support here mate?

  • 14 days since I got the initial email and no response … Fired off a reply and got the exact same template email in response 🙃

  • @gotyourback

    • Sorry mates! Let me check with the team again as it should have been fixed (credited) to your accounts

      In the meantime, if you've emailed to the support team - could you drop me a DM with your email address! Thank you so much!

      @Dan888 @steveyc @gilbarc @swamp potato

      • How about other people with same problem?
        I am still waiting and customer service doesn't care at all. My ticket and multiple follow up not yet see any response!

        • You may also drop me a DM! I'll help you with it

      • Can you reply to me too thanks

  • @gotyourback time to change user name to @notgotyourback

  • @gotyourback

  • To expedite the resolution of your (Monkey Shoulder Cashback issue), we've forwarded your inquiry to the relevant department and are collaborating closely with [Monkey Shoulder].

    We understand your eagerness for an update on your inquiry. Rest assured, we are working diligently to complete the investigation as swiftly as possible. You will receive an email notification from us once we have an update.

    What’s the bet they will just reject after “checking”?

    • Same reply. Beyond incompetent.

    • I actually participated in deals for all 4 brands on sale (Monkey Shoulder, Smirnmoff, Malibu and Hahn) and have not been credited for ANY.

      This is clearly more than just a singular merchant issue and it's annoying that they're blaming it as such. It's completely on Shopback.

  • Finally got approved

  • Mine was approved today for the correct amount.
    I have been emailing back and forth since the cashback tracked low when first ordered.

  • Mine was approved last night after a very helpful team member Atikah helped rectify the issue. Just had to escalate beyond the service bot chat by telling it that no, my query had not been resolved. Good luck to all.

    • +1

      You would think instead of fixing individuals CB, that they should be applying this in bulk. Surely they have the ability to see who has been tracked 22c for the monkey shoulder promotion and apply it in bulk. Or they are hoping people forget about this so they can pocket whatever profit they get from liquorland/firstchoice.

      • Exactly. Mine still hasn't been fixed after numerous emails.

        • +1
          My latest email back is still saying they need to follow up with retailer… 🤦

  • Mine was not tracked at all and I'm unable to lodge a missing cashback claim because when I select Malibu as the store I get "Not eligible for cashback". Does anyone have an answer for this? I've contacted Shopback multiple times and it has been the canned response every time, 30 days and still waiting. @gotyourback What's going on over there?

    Since using the app to make purchases I haven't had an issues with tracking up until this incident. Previously, responses from Shopback have been on the slow side but eventually they got back to you. I'm taking this as a sign that the business is running on the fumes of an oily rag. I for one, will no longer be making any purchases through them. This is outright theft in my eyes.

  • My Hahn was tracked at $0 so sent an email and 13 days later, last night I get an email advising that $25 tracking has been ammended.
    Now the wait till April I think to become 'Confirmed'

  • Finally approved after several emails.

  • Approved for Monkey and Malibu. Multiple emails. Previous approvals were later rejected, so let's see if these ones hold up

  • Nothing for me yet….appears until we log a claim/complaint it won't be resolved

  • Got my correct amount yesterday after responding to the rep's request here.

  • still haven't been corrected here :( @gotyourback pls help

  • Just got an email saying I will be receiving the correct amount, and it has now just tracked the full amount.

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