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Braun Epilator SE5180 for $57 in Harvey Norman Store AND Get $75 CASHBACK

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Update:
Just bought 2 today. Advertised price was $79. Talk to the sales person, they will mark down the price to $57.

Claim the $75 cashback using this form.
http://www.braun.com/medialib/downloads/anz/promotions/braun…

Promotion commences at 9:00 am (AEST) on 20th Sept 2012 and entries must be received by
5:00 pm (AEST) on 29th February 2013 (“Promotional Period”).

For comparison,
$99.95 @shavershop
http://www.shavershop.com.au/products/epilators/silk-epil-xe…

When you purchase a Braun 5180 Epilator, you can take advantage of a 60-day trial offer. This entitles you to claim your money back with Braun, if you are not entirely satisfied with the performance of your Braun epilator product purchase (subject to Terms and Conditions).
http://www.braun.com/medialib/downloads/au/promotions/braun-…

Related Stores

Harvey Norman
Harvey Norman

closed Comments

  • yes i am also waiting…might call them tomorrow and see whats going on…does anyone know the cashback date?

  • I put a reminder on 18/Feb in my Google calendar weeks before, I reckon that's about when the 60 days waiting is over, if I still don't receive the cashback by then, I will call and chase it up.

  • passed 60days, no cashback

  • I think it will be by end of March.

  • OK I just got an answer LOL…. it takes 60 WORKING DAYS TO PROCESS…..FKING BS. WIll be there in march

  • Can Harvey Norman re-print invoices if you've misplaced it?

    • Didn't you get yours by email?

      For those that sent in multiple claims did you claim them all in one name or different names? And all in one envelope?

      • Different invoices, one name and one envelope.

        • Thanks. Had better submit mine before 29/2/13 as per the T&Cs

  • +1

    I sent mine in December but have just called them to see what was happening and the lady on the phone said mine was only entered in on the 10th Feb 2013 and it's 60 days from that date.

    This is total BS.

    Not happy!!!

    • Never heard any cashback promotion count from the date they enter your info, if so they can leave the pile of receipts in the file cabinet and not enter them into system forever.

  • I've received my cashback and I've only received $30 instead of $75 for a series 5 :( Anyone received the $75?

    • Damn, what an annoying promotion!!

    • Really? Haven't received mine yet, but start to worry now. Did you call and check what happened?

      • +1

        Turns out the $30 giftcard was for something else (oral-b electric toothbrush cashback). Been told my $75 cheque for the Braun silk epil is on its way :) So all good

        Edit: Btw the number to call re. cashback enquiries is 1800782437.They were really helpful.

        • +2

          hahaha. you scared everyone here waiting for the cashback.

        • What details will they ask for to find my cashback when i call??

          As i had a issue when i posted mine off i received the same envelope back undelivered and had to resend again so hoping the received it.

          Luckily i received the undelivered envelope back within a few days so not much days were lost.

        • The usual: name, address, phone number

        • I don't understand why people don't pay the extra few dollars and send these sort of cash back claims by registered post. Firstly you can prove you posted your claim and secondly you know exactly when they have received you claim. Piece of mind for a few dollars more.

        • I dont know about others, but I send it via Registered post twice :( after they send it back once.

        • +4

          "I don't understand why people don't pay the extra few dollars and send these sort of cash back claims by registered post."
          what?? are you crazy?? that's a whole $2 and it's mine!

        • hi mate, can I please ask why you had to send it again. did you miss anything , first time? cheers

  • my cash back should be here by the 12th March as it was processed on the 12th Dec

  • is that what the lady on the phone told you? Because I called up a few days ago, she said the exact same thing to me.

    • Yep!

  • Longest Cash back ever.. But as long as I get it, It will be worth it… Already sold all mine on eBay for a profit on the $57.. So the 5 x $75 cashback is like a bonus!! Gimme Gimme!!!!

  • I sent my forms back 2 weeks before the cash back expires… I get a letter saying promotion closed. Will be going to ACCC and giving them hell about this.

    • Try calling them on the telephone. It is on the cash back form.

  • This is actually starting to hurt Braun… seriously unimpressed with the length of the cash back. Even Acer ones are faster than this.

    • ended up calling them… 2 of them processed 29/12/2012. 60 BUSINESS days from them. I thought the APS (I'm a public servant) was bad sometimes… but 60 days to a) print a cheque b) print letter, c) place letter and cheque in envelope (with the window) and d) walk to the post office is excessive!

  • Still not received.

    • ditto

    • same, they told me I should get it by 12 March on the phone so I'll call them next week if I still haven't received anything

  • Thats a shame.

  • Spoke to the people that are handling the cash back claims and any that were processed on 12th December left on Friday so they should be received sometime this week. They've waited til the very last day to send them but at least mine is on it's way … yay!

    • I got my cheque for $75 in the mail today. Just waiting on the Western Digital one now.

  • Received mine in the mail too today. Finally.

    • Me too.

  • LOL, I received 2 cheques for $75 today. I only ordered and claimed 1 epilator.

    • Good luck with the $75 bonus. I got the correct number of cheques, but only $25 extra by mistake.

  • Received mine, and the weird part is there was a $100 check among all other $75 ones. Not sure what the extra $25 is for, they might make a mistake about the model or whatever. Longest wait ever.

    • Well if it is extra $25, then worth the wait :)
      Still waiting for mine. As I sent the documents again in mid feb, they said it will be sent in April sometime.

  • Processed 29/12/2012.
    Both $75 cheques received 19/03/2013.

    My wife put the claims in her current surname; our bank accounts are still in her maiden name. Hopefully the cheque will go through :P

    • Just need a marriage certificate as proof. Good idea to get a certified copy and get her to keep it on her person at all times.

  • +1

    Mine arrived this arvo in the mail - 4 different envelopes too even though I sent all the claims in 1!
    Pleased this is finally over - are here we were thinking we were making quick cash….

  • Cash back received today …woo

  • Cash back received today

  • 5 x Cashbacks received on the 22nd.. Long wait but worth it!

    • I'm still waiting … not happy Jan!

      • Got mine last week, finally. Still haven't made it to the bank with it, but glad it arrived.

  • still waiting…

  • Waiting as well.. argh…

  • The wife rang up about ours today and was told the check was sent last Thursday.
    She was also told that they have 60 working days to process so we are actually getting the check early.

  • +1

    I have finally received my cashback after waiting nearly 4 months!!!

    Sent mine in on 12/12/12 and today is 3/4/13

  • +1

    receieved mine today, 4 months after sending it in

  • Received mine today, yay

  • New batch of cheques must have been sent out. Received both of mine today finally!

  • Still waiting.

  • Losers didn't process one of my claims (Sent in the same envelope) and only sent me one cheque relating to one claim. When called and spoke to manager Emily (who refused to give her extension no) kept repeating if we received two we would have processed two, we cant verify but we have faith in our people.

    Unfortunately there isn't anything they can do now

    What a joke.

    • oh man, that is the worst news! did you take a photo of what you sent to them or anything?

      edit: i would lodge a complaint via fair trading. if it was posted in the same envelope and you still have receipt numbers etc then it should be evidence enough. even state you are willing to sign a stat dec

      • Yeah man, tried everything when on the phone, rep and their team leader have no interest in assisting, they cant prove that there recieved only one but wouldnt even look in to the mattter, I do have everything to prove the case but how am I suppose to prove that there were two in the same envolope.

        Learning from this experiece and reading from another bargain hunter, apparently I didnt do my do deligence which is send the claim, call and confirm the reciept and then wait for the cashback, I never called and confirm if they recieved my claim so I am at loss. Though I did everything right there was no use arguing with the claims people.

        • i would still look to fair trading - why would you post separately? you're an ozbargainer and there's no point wasting an extra 60c on a stamp!

          worst case is nothing happens (which is exactly teh case now). best case fair trading tells them to work towards a solution of processing claim

  • i'm still waiting too! (brisbane)

    • i phoned braun who said it was received in mid Feb… 60 working days from that is early May.
      such bs, i posted my forms before i received the product… anyway, good things come to those who wait

  • received my cheques (brisbane) on 16/4/13

  • Just rang up to check why I have not received my cash back turns out they sent it to house number 9 not 8 and they had received it back to them as not known at that address. Good news is they are re-sending it out. hopefully I will get it in the mail soon.

    So if anyone has not got there cash-back yet it is worth ring up and checking why you have not got it.

    Will let you know if/when I receive the cash back.

    • Got my cash back

  • Got mine yesterday.

  • anyone get more then 1 cheque? i am missing two only got one might have to call them up on monday

    • Yes, I got 2 of my cheques. But I applied separately and sent them via registered post.

  • +1

    Just called now and they cant even find my entries despite posting by registered post. $350 down the drain if I didn't use registered post. Lesson to everyone, don't take the risk, always use registered post for cash back claims.

    • Oh dear~~~ Do you have to send it again?

      • Get signature proof from AP. Fortunately I still have the original HN invoices in my email and took pictures of all my claim forms. I will send everything to them and they will sort it out. They were very nice about it all, but had I used regular post I'd get nothing.

        • It's always handy to keep a copy of everything you sent for the cashback. Hope you will receive your cheques soon.

        • Thanks, me too.

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