Selling a Property - Real Estate Agent “Advertisement” Fees WTF?!

Hi boys and girls,

Looking into selling my property (2BR, 1x toilet, 1x car park) which is an apartment in eastern suburbs of Melbourne.

Rang up several agents to enquire about commission and advert fees. I nearly fell out of my chair when I was told $5800 from not just one but several of these agents.

I asked why is it so damn expensive. I’m not running a tv ad campaign. No one page spread I a. Newspaper.

I was told:

  1. The website changes this amount.
  2. Includes photography
  3. Signage
  4. A floor plan is drawn up etc.

Surely this is not worth $5800?!!!

And does anyone know of an alternative that doesn’t cost as much (no I don’t want to manage this myself)?

Comments

  • +67

    All agents are going to tell you the same. There is no point in one price beating the competition. They are greedy fxxxs

    • +8

      They are greedy fxxxs

      Another way of putting it is that they don't sell enough so this cost recovery/"income" has to spread over a long period (until the next sale).

      There are a couple of agents who sell a lot more, but why would they discount their price? They'd keep it in line with the ones that hardly sell any.

    • +10
    • Is Anreps still a thing?

    • Get a better agent, in Sydney it's only about $2500 for the ads on Real Estate & Domain along with the photography. You'll have to be the one to decide if you want to sell the house yourself through an AI platform or similar if you don't think it's going to sell for much.

  • Do you really need them though? If the market is so hot you could just plonk a for sale sign in the front yard and have the RE agent actually do their job when buyers come to them, that's why you pay them commission after all. FWII extra advertising is optional and not something you have to do if you don't want to. If you are not seeing any interest after a couple of months you could either take up ads then or get a different RE agent. Pretty sure their exclusivity contracts are/were only for 60 days?

    • +1

      'Pretty sure their exclusivity contracts are/were only for 60 days?'

      but BEWARE - agents' contracts include that if you later sell to anyone they introduced to the property, you have to pay them full commission - that's the trap if you later change to another agent or sell yourself - the first agent then comes and says 'I showed them first' - and you're screwed having to pay up to double commission.

  • +6

    What price did you have in your head initially?

    • +26

      tree fiddy
      .

    • +2

      Depends, what IS the street value of a half slab of Carlton mid from 1998, and 3 random single darts bummed from the Korean tilers at the local build site these days?

    • +11

      $420.69

  • +70

    You could do what this dude did if you want to diy sale and think you can do it for less than materials and personal time value of $5800

    • +4

      gold
      .

    • +4

      Hilarious. What a legend!

    • +12

      'Agents hate him! One simple trick'

    • +1

      okay that's something I am looking forward to doing.

    • +1

      LOl i was literally gonna share the same post hahha epic

    • I totally agree: but contracts are a legal document: they do have to be done a correct way and different states in Australia have differences just to confuse people possibly or reflect the way agents in that state like to operate..

      • I would still go through a conveyancer/solicitor to arrange the legal side of things. But purely for advertising and facilitating the sale this is a great idea if you can find the time.

  • Seems reasonable

  • +5

    Who did you think pays for those huge outdoor posters with their face plastered over it? Not out of their pocket.

    You can find more info here: https://www.domain.com.au/advice/how-much-does-it-cost-to-se…

  • +5

    Recently discovered that my sisters old house was for sale again, and the company that is selling the house, is reusing the same pictures from when my sister sold it nearly 10 years ago

    • +1

      Yeah they do this unless there's any major changes, even sometimes when there is.

      I visited a rental inspection a few years ago and the pictures were clearly from when the property was first built and was very run down in reality.

      Dodgy bastards.

      • I went to an open house recently where the pics weren't even of the bloody house I was in. Agent brushed me off, so I started loudly showing the pics to others. Prick.

        • +1

          Yep, been there. "Pictures are for example only" and all that bs.

  • +1

    Soooo have you done research to find out of it's a good or bad deal?

  • +5

    Australian real estate market is prime for disruption, something that can replace the mostly useless real estate agents.

    In the US you typically have no auctions. You do have a buyer's agent (shows the properties, writes up offers) and a listing agent (helps the seller with the listing and negotiating)

    Houses sold are subject to inspection/finance, and if there are things wrong with the house, the seller fixes them or provides a buyer's credit (to effectively reduce the purchase price).

    • +6

      Auctions aren't so bad. The level of demand and the prices people are willing to pay is exposed for everyone to see.

      • +10

        Except the reserve which is kept hidden for some reason.

        • +5

          As well as the lovely "sales price witheld"

          • +4

            @TEER3X: As well as when the peeps selling the property place their own vendor bid. On their own property they are seeking to sell…

            • +3

              @Typical16-bitEnjoyer: My personal favourite, "passed in" even though last real bid was much higher than the ESR.

    • +1

      In the US you typically have no auctions. You do have a buyer's agent (shows the properties, writes up offers) and a listing agent (helps the seller with the listing and negotiating)

      so basically a real estate agent for both parties

      Houses sold are subject to inspection/finance, and if there are things wrong with the house, the seller fixes them or provides a buyer's credit (to effectively reduce the purchase price).

      this can very easily written into a contract or a deposit payment already in australia?

      • +1

        Yeah but you're not winning any auctions if you do that.

    • +8

      In the US you typically have no auctions

      Oh Fark no, the US system is even worse as a buyer you have to use an agent, you end up paying both the buyer and seller agents a % fee etc.

      Nope, nope nope!!

      Houses sold are subject to inspection/finance

      Australia has that option, just not when sold via a Auction.

      • The seller pays approx 6% to both sides, whether or not that's ultimately factored into the sale price.

        The US system easily favours favors buyers, maybe not on paper or at first glance, but it's very obvious to see if you've had 1st hand experience in the process.

        • The seller pays approx 6% to both sides, whether or not that's ultimately factored into the sale price.

          So more than what the seller in Australia pays.

          The US system easily favours favors buyers, maybe not on paper or at first glance, but it's very obvious to see if you've had 1st hand experience in the process.

          Do share?

    • Also to add, Zillow, Trulia, etc are free to list for both sellers and agents in the US.

      I'm absolutely flabbergasted by what Realestate and Domain charge. It's a complete rort.

  • Ask them for a break down of the website charges.

    Sold a commercial property this year and real commercial was like $3k and once the ad is on there it is there for 1 month.

  • coincidently I got a quote for marketing etc to sell a house over the weekend $5270 in sydney

    so yes your quote is reasonable

    • +16

      But unreasonable

      • +4

        Reasonably unreasonable

        • +1

          Reasonable unreasonable but within reason

  • +2

    The website changes this amount.

    They will be using a template that cost them $50 on WP and takes about an hour to set up.

    floor plan is drawn up

    An hour of time in whatever tool they use

    Surely this is not worth $5800?!!!

    Worth? no.

    It's the lazy tax. You could always privately list.

  • +1

    According to Google, the national average is 2% to 2.5% of the sale price of your home. The lowest is around 1.6%. It doesn't matter how they spin it, it will come around that price.
    Some agents charge less commission, but they cover it up with the other fees and some charge increased commission, but less in different costs.

    Agents with a higher client base charge more, meaning they can usually sell your property faster.

    • +1

      There's an agency in brisbane called "the 1%-ers" , they charge 1.5% commission

      • I like that business model!

      • +3

        Should be 1.99% :)

        • +1

          If they were OzBargainers.

  • +13

    I just went through this

    It was like $4k just to list on RE.com.au, and another $1500 or so to put it on Domain

    It doesn't matter your type of property but rather your postcode.

    (then on top of that is the other costs like photos, signs etc)

    All up for me was about $7k

    Marketing costs given to you are basically the same across all agencies as they are pretty much "at cost"

    • +3

      This.

      RE.com jacked their prices up last year and charge by post code.

      Domain is way cheaper but less traffic.

      Average cost to post on RE.com in a capital city is easily over $2k. It is regardless of property type.

      Add in a sign board, printed material, social media marketing (which accounts for about a third of traffic) and there's the $$$$

    • +6

      Finally someone who talked sense after so many useless comments. Realestate.com.au is the most expensive but also the only one that's unavoidable, listing starts from $3.5k depending where your property is and type of property.

      What OP can negotiate on is the commission % and structure.

      • most people checked both sites, I say you can still get good sale just go with domain only and save a few K.
        when I buy properties I checked all the listing sites available

        • Depends on how in demand your property is, I guess. I would rather pay a few thousand dollars more for a listing on RE and get a lot more high quality leads which eventually results in a higher sale price.

          • @firestint: it rare to get much better price than what you advertised unless you go to auction in a very hot market or your properties is very unique and high quality and there are a lot of interest

            if it is just stock standard properties like what OP describe here, my rule is keep the cost down and you will be better off in the end.

            at this end of town you may not even get to recoup the extra 3-4K you lay out to RE, I just go with domain in my experience

    • +10

      I understand houses cost a lot of money though it seems absurd the fees just to list on a website. I guess that's one happens when 1 company dominates the landscape.

      Ozbargain real estate listings is what we need! I can go to Realestate.com for all the fancy info, all I really need is a website with some pics, details of the house, who to contact and when the open home will be.

      • +1

        Gumtree used to be king. Fb marketplace destroyed it. RE cann be replaced. I reckon if youre a buyer, its pretty tleasy to pivot to another website then RE.

    • $4k just to list some text and photos on a website?! what a joke. This seems prime for some competitor to open up and charge $500 to list on their website. Is the domain ozbargainrealestate.com.au taken?

      • It is crazy how much they can charge. Apart from the obvious, I think what they offer to RE agents is a powerful analytics platform - just think how much market intelligence RealEstate.com.au gathers from us.

        • The whole realestate industry in Australia is cesspool or parasitic grift. From the agents, auction rules, underquoting, REA website etc. If only we had a government who cared about this and introduced some more stringent regulations.

  • +4

    Realestate.com.au and Domain charge based on location. So more expensive suburbs are more expensive to advertise.

  • +1

    My understanding is that RE agents are not allowed to make a profit on advertising - it's passed on at cost.

    HOWEVER, agencies have different contracts/subscriptions to websites like domain and realestate.com.au - so they get different prices, based on what in included. Eg:

    • One agency might get a lower price for the highest tier of advert (that comes up the top of search results) because their subscription mandates that all of their properties will go up at the highest tier. It might even include syndication across social media - and lots of emails sent out to people who are looking at similar properties on said website.
    • Another agency might have to pay full price for the highest tier of advert because their subscription has no restrictions - so they can list unlimited properties, but at the lowest tier (that come up way way down the search results, maybe even starting on page 5). This subscription might not include any syndication to social media and no targeted emails going out?

    I'm not justifying the cost at all as all these website companies make lots of $$$ but - with any form of marketing, you are paying for peoples eyes… and the more relevant those eyes are to your property's sale, the more they will charge. Yes, you could easily create a standalone website for your property - but very few people are going to find it, compared to on one of the country's largest websites dedicated to advertising property.

  • I have been quoted $3500 $4100 and $3900 by 3 agents I live in the western suburbs Melbourne, I guess it depends on where you live.

  • I didn't want to entertain all the commission and other cost-creeping etc. I asked the agent for a fixed fee amount and they quoted $10,000 for a house, which included sale/auction and advertising, but not staging.

    It sounds like a lot but was still cheaper than even 2.5% commission.

    This was in 2022 though.

  • +1

    (2BR, 1x toilet, 1x car park) which is an apartment

    Do you even need an agent then? Especially if it is part of a larger group, the price should be clear, and a sign out front will inform buyers.
    A settlement agent will sort all the paperwork, and if you have a mortgage, your bank will help.

    Why do Australians think we need an agent for selling, but not for buying? It is just easier for the parasites to get money out of sellers, while buyers are more price-sensitive.

    • -3

      As a buyer, since I am used to there always being an agent, I would be put off by a seller without an agent, especially for a generic apartment. I would probably just move on to the next apartment.

      • +3

        Curious why? What the difference with an agent passing your communications to the owner vs directly communicating with the owner yourself?

        • Communicating with a impersonal third party may be better in some instances.

      • +1

        When I was buying, I couldn't find a single agent who could answer questions about the contract. Any time I had questions it had to go back to some legal team who explained that someone hadn't updated the contract or get told I should just ignore it, it's just legal stuff - which was far less reassuring. If someone was selling without an agent but understood the conditions, I'd perfectly fine.

        The place I bought had a very simple contract done through a small agency, and the only good bit about not having to deal with the seller was was he's a complete knob and no one could stand them (even the agent vented at me about him).

        • I feel solicitors make changes to the standard contract just to justify their fees. The standard (NSW) contract is fine but I always see amendments to the contract which once you break down the legalese has absolutely no bearing on whether I'm going to bid on the property or not. It's usually some extreme edge case like if owner passes the time for returning the money is adjusted from 5 to 10 business days, or if owner fails to meet settlement the maximum penalty is 10k.

  • +5

    If you're happy to do your own photography, try this mob: https://www.salebyhomeowner.com.au/ to get it listed on the real estate websites, and get a for sale board.

    • Yep… we set my inlaw's up with either that site or something similar a few years ago. Sold very quickly and most enquiries came through the realestate.com.au listing that they included.

  • +6

    You can try this

    https://www.propertynow.com.au

    Heard lot of good stories from people about this site.

    • +1

      A couple around the corner are currently selling their house through that site. House is also listed on realestate.com

    • Yep I sold my property to someone interstate and used property now. Was a good way to filter the enquiries that came through and relatively easy to setup. My property was sold within 48hours above asking price.

    • 100% this.

  • +12

    I read a story in Reddit recently of a guy who wanted to sell his townhouse but the REA fees were ridiculous. So he started attending auctions for places similar to his and then approached the people who bid but did not win the auctions as they were leaving to tell them about his place. Apparently he got told off by a few of the REAs but whatever as he was able to sell directly by using this tactic.

    • Read this too, what a legend.

    • +12

      My brother did that ~17 years ago. He was selling his inner city melbourne workers cottage. Went to an auction in the next street for the exact same designed cottage, and after the auction approached the people who were the second highest bidder and said "im selling the exact same house for your losing bid" . They all went back to his place and he walked them around, and showed the major renovation he'd done (rewired the house -done by a licensed sparky, new floorboards, replastered, new pipes, etc and the receipts etc. They had some beers and they shook hands on the deal. Couple were happy to get a freshly renovated house for what they wanted to pay. My brother was stoked as he didnt waste money on RE fees.

    • Let’s make this more common.

  • Could DiY?

  • +3

    Sold my house a coupe of months ago. Advertising fees were $3400 which included the photographs, drone shot, floorplan, sign out the front, ad in the paper, and brochures for those that came through. I thought that was expensive!

    If I was to sell again I'd definitely look in to doing it all myself, with a conveyancer to do the contracts etc.

  • +8

    Are people starting to realise that the real estate industry are a bunch of crooks?

    • Starting? People have always known but just went along with it as housing used to be affordable.

      Now that things are insanely expensive agents are making off like bandits and looking very greedy.

  • Being married to a (more ethical than most) REA, a lot of that cost would be going to realestate.com.au. Pricing is based on your location which fits into a tier. The eastern suburbs of Melbourne I would hazard a guess would fit into a higher tier and would be driving most of that cost.

    Marketing costs go to those providing the service. A REA (typically) does not see a cent of that. If you put your house of the market, pay said marketing, then pull the property for whatever reason, there is nothing gained by the REA….at all…other than to make it more appealing to buyers which indirectly benefits them through a quicker sale.

    If you want to do it all yourself, then sure……crack out ms paint for a floor plan or pay someone to do it (at the same cost).

  • I know a place that charges $1100 or $2500 depending on who you list with. I believe realestate.com charges roughly $2000 so it really depends who you want to list with and why.

    Professional photos + floorplan + signage doesnt need to be more than $1000, so it seems this agent has already factored profit into the price without needing to sell.

    • Professional photos + floorplan + signage doesnt need to be more than $1000,

      Speaking of professional photos do yourself a favour and take a quick visit to the Whirlpool "Useless Real Estate Photos" thread for some puzzling selections.

      One example from there - Not only in Australia

      I find really amusing the current trend for RE photos that show just a decorator item such as a vase or flower arrangement.

      Example - images 15,17,19

  • That seems a little high, but not obscenely so, we just sold our house, the marketing and advertising including signage, photos, open home and brochures, floor plan etc came to about $4k. Noting prices do vary by region and where you are advertising, for me that was Canberra. Being Canberra nearly half of that $4k was listing on Allhomes.

    also worth noting, usually your bill/quote is itemised, don't be afraid to ask them not to do certain items. e.g. for me that was get rid of the complete waste of paying for drone footage or advertising in certain other sites/papers that have little to no benefit for your area.

  • +6

    I bought my unit through FB marketplace. I'll definitely just do the same if/when I sell. No real estate involvement whatsoever, not a dollar given to them. RE is as unnecessary as travel agents now.

    • -7

      couldn't disagree more. A "Good" RE is well and truly worth the fees and just listing on FB basically excludes the majority of buyers which is the last thing most people want to do in a property sale. Whether you can find one of the good RE's is another question.

      • +7

        Well having had nothing but abysmal interactions with RE's my entire life I can vouch for selling via a simple online marketplace as working incredibly favourably for myself and the seller.

        We spoke directly, negotiated a price we were both happy with and taking into account there were savings by not involving the real estate. Minimal fuss, minimal time, minimal cost and within a month or so I had the contract and was in.

        Had the unit appraised recently and was told the price we settled on was right on the money. It's not hard to figure these things out with a tiny bit if research into the market and half a brain cell tbh. Real estate agents should be as irrelevant as travel agents, but they're crooks who knows how to make themselves appear relevant.

        • -6

          The sad reality is in the current market if the buyer is happy with the price and you didn't have multiple bidders then it was probably undervalued. If you have 10 people interested in buying a property then at the end of the day 9 people will think the 10th person paid too much. this is where agents have their value in getting more people together to compete to get the buyer that will pay the most. I easily got value out of my agent, he more than covered his fees many times over with the sale price plus all the help in prepping house for sale.

          • -1

            @gromit: If you're really wanting to have it listed where more eyes would see it and maximise how much you get rather than basing it on a fair price etc then why not just list it yourself on re/domain etc. By all accounts it's very cheap, quick and easy to get a real estate license (couple weeks, and a few hundred $ if I'm not mistaken). Then simply list your property on domain yourself for a couple $k. This would just about cover everything you're paying the RE to do without their 2%+ commission and over-inflating the cost of advertising etc. the only real value they offer is being able to list on domain/RE.

            However if you're not in a rush to sell and you have a price you've settled on as being fair then I really don't see the value at all in an RE or not using free market places. When I sell I'll simply investigate the market as I did when I bought and base my sale price on that.

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