• long running

Free Upgrade from nbn FTTC to FTTP (Min FTTP Speed for Free Upgrade: 100/20 Mbps, Was 250/25) @ nbn Co via Participating ISPs

1470
Free Upgrade from nbn FTTC to FTTP (Min FTTP Speed for Free Upgrade: 100/20 Mbps, Was 250/25) @ nbn Co via Participating ISPs
Go to Deal
Twix on 03/07/2024 - 10:11 nbnco.com.au (3690 clicks)
Last edited 03/07/2024 - 18:00 by 1 other user

The minimum speed to swap from nbn FTTC to FTTP is now 100/20 (was 250/25). 100/20 for FTTC to FTTP is now the same minimum speed as FTTN to FTTP. You can get 100/20 for $65-$75/month.

Most of the FTTC network can swap to FTTP with a $0 install. Check your address here. If you get this message you are eligible for FTTP;

It’s here! nbn full fibre is now available.
Make the jump to near gigabit speeds# by ordering a full fibre connection on Fibre to the Premises (FTTP) with an eligible plan^.

Contact a participating ISP to organize the FTTC to FTTP changeover. Not all ISPs have updated their online checkout so you might have to call up.

Can I order a faster speed plan?

Faster speeds can be ordered.

100/40, Home Superfast (250/25) and Home Ultrafast (1000/50) | 250/100, 500/200 and 1000/400.

Is nbn FTTP installed automatically?

No you have to order nbn FTTP 100/20 or faster speed tier from a participating ISP.

What is the nbn NTD?

The nbn NTD is a fibre Network Termination Device that gets wall mounted inside your home and plugs into the WAN port on your router.

What do I do with the nbn FTTC NCD modem after I have swapped to nbn FTTP?

Get a free return shipping label from Australia Post.

Do I need a new router for nbn FTTP?

It is unlikely that you need to purchase a new router for 100/20 and 250/25.

To get the best results for 1000/50 you most likely need to purchase a new router. A router with a Gigabit WAN port alone is not enough to max out 1000/50. Ethernet cabling gives you the most consistent speeds. For the best Wi-Fi speeds you want the router, computer, mobile phone and so on to have Wi-Fi 6, Wi-Fi 6E or Wi-Fi 7. Dong Knows Tech has many router reviews with Gigabit and 2.5G speedtest graphs.

What happens if I want to stay on nbn FTTC?

Nothing changes for now and you continue to use FTTC as normal.

Internet Broadband FTTC FTTP nbn

Related Stores

NBN Co
NBN Co

Comments

  • Duckie2hh on 03/07/2024 - 10:13
    +45

    No love for HFC users

    • Twix on 03/07/2024 - 10:14
      +8

      No free HFC to FTTP. nbn have proposed 1000/100 and 2000/100 for HFC.

      • jimmyjames7 on 15/10/2024 - 17:30

        I have checked but there is no mention of HFC upgrade on nbn official site , only fttn and Fttc is eligible for $0 Fttp upgrade. But in reddit people were saying it is very costly to upgrade your hfc to fttp, some were saying its around $10k-$50K . i dont know but if its really that much high, its not worth to go with upgrade. HFC is fine , if nbn will provide free or subsidized upgrade, we gonna think later.

    • Morien on 03/07/2024 - 10:15
      +6

      Presumably they will be last, if at all. While I expect that not all connections are equal, my old HFC was capable of 1000/50 without much fuss.
      What are other experiences like?

      • danct9a on 03/07/2024 - 10:20
        +38

        yeah, I can hit gigabit on my HFC connection too. Interestingly, my parents in a different location are on fibre and have a 12/1 connection (😢), but because they have 2-3ms latency vs my 8-9ms latency, their internet connection "feels" so much faster. I don't like politics, but the short-sightedness/kickbacks from the liberal party in government at the time of the nbn rollout really screwed us for years to come.

        • ruztynail on 03/07/2024 - 10:34
          +9

          i prefer latency over speed… gaming is terrible with high latency. so what if i can achieve 1000mbps if my latency is beyond 100ms… i'll be dead in any FPS games before i can yell WTH NBN

          • ATangk on 03/07/2024 - 11:11
            +7

            @ruztynail: Maybe but anything under 10ms is… indiscernible.

            • virtual81 on 03/07/2024 - 11:30

              @ATangk: For competitive reaction based games any decrease in latency can be an advantage.

              It is scientifically verifiable.

              For other games it can be quite non consequential.

              • ATangk on 03/07/2024 - 11:33
                +2

                @virtual81: Human reaction time is 150-250ms for pro gamers. 10ms ping vs 5ms ping is not going to make a difference. 10ms to 30ms would, but if thats the case, your only option is to move to the game server locations.

                • jasswolf on 03/07/2024 - 13:01
                  +2

                  @ATangk: They weren't arguing that it was readily perceivable, just that it does provide a measurable advantage to performance.

                  Reaction times for professionals are more like 140-200 ms (including system latency), but that's reflex, every bit of latency shaved off between mouse movement/click and server helps improve performance and timing of the user.

                  As you highlight differences as little as 10-13 ms are perceivable, and again this is distinct from physical reaction of the hand. Your eyes and ears still take in the information updates and you can anticipate and track movement better with lower latency and more frequent updates.

                  But today, by far the biggest improvements will come from increasing server tick rates, improving router switching times, and cutting chunks of a user's system latency.

                  The speed difference between copper and fibre optic cable is a little bit down the pecking order for now.

                  • andrew229 on 04/07/2024 - 14:19

                    @jasswolf: Thank you for the information..
                    How can people improve?
                    “But today, by far the biggest improvements will come from increasing server tick rates, improving router switching times, and cutting chunks of a user's system latency”

                    • jasswolf on 05/07/2024 - 12:32

                      @andrew229: Most of that equipment is outside of your home, but what you can do in your home is:

                      • Enable NVIDIA Reflex or AMD Anti-Lag 2 in game to improve the frame queue automatically so you don't need to play competitive games with a frame cap for best latency
                      • Try to push higher frame rates with your game at a level of graphics performance that you're comfortable with, including using DLSS/XeSS/FSR upscaling (in order of preference, do not use frame generation for this currently as it will not improve latency)
                      • Check into other in-game settings that are designed to lower input lag
                      • Look into stepping up to a higher refresh rate and lower latency monitor over time
                      • Improve your peripherals with ones of lower latency and higher polling rate if they are aging

                      RTings are now pretty decent for checking into the latter 2 dot points with their latest test benches, but their keyboard testing for certain actions still leaves a lot to be desired so do seek other reviews.

                      Hope that helps as a starting point!

                  • aat92 on 10/07/2024 - 09:16

                    @jasswolf: in halo infinite with default xbox controller sensitivity I can run past someone and turn around and look at them in 200ms and see them assassinate move and kill me were i just was. you dont need to be a professional gamer to understand that was some stupid lag

                    • jasswolf on 10/07/2024 - 15:43

                      @aat92: https://gamepadla.com/

                      You can see how your gamepad compares in terms of wired/wireless latency, polling rate, and responsiveness and range in movement, which become factors in how well and rapidly you control your aim and react to the onscreen image.

                      I also have no idea on the latency of your screen (some TVs suck even in their game modes), though I assume you're playing a monitor if you're being this nitpicky about my comments. Mouse and keyboard is a different environment, and furthermore plenty of console players use KBM, or even XIM and fake KBM as controller output to get aim assist.

                      Then there's the actual hackers, but without knowing specifically about the instance you're talking about, it could well be lag. HFC is not some alarming issue when it comes to latency or stability, and that problem will diminish rapidly over time with deeper fibre runs (assuming they don't outright move on from the technology).

        • Morien on 03/07/2024 - 10:54

          Mmm. Didn’t think of that! Never tested latency at the time because wasn’t playing online games.

          Thanks for pointing that out to me.

        • leetec on 03/07/2024 - 11:01
          +5

          HFC is near as shxt as FTTN, it can only actually achieve the speed if not many heavy users on the line or only at off-peak hours in dense area. And it has period down, water leakage, unstable ping all sorts of problem exactly as previous Telstra cable. Bloody liberal party spent our billions tax on these trash.

          • danct9a on 03/07/2024 - 11:15
            +4

            @leetec: yeah it’s so sad they decided to polish a turd instead of doing it right the first time.

          • eecan on 03/07/2024 - 11:46
            +1

            @leetec: The upload speeds of FTTP plans are also crippled despite being capable of so much more because HFC can't handle it…

            • jasswolf on 05/07/2024 - 12:15

              @eecan: Given that you can buy 1000/400 for $150/m now, I'm failing to see the issue.

              Are you arguing that we should have symmetrical speeds when AU networks are more expensive to build out than most countries, regardless of the technology choice?

              For what purpose, and to what level of service consistency, and how does that compare with gigabit symmetrical offerings for consumers globally?

          • slam on 03/07/2024 - 11:55
            +4

            @leetec: Not to mention a lightning strike can take out the gear behind it.

            You can thank Malcolm Turnball for this crap his forstered on the Australian public. His legacy remains……

            • leetec on 03/07/2024 - 13:58

              @slam: Yea that is true, I haven't see one FTTC killed by lightning. But many HFC has been killed and this trash can Daisy chain lightning effect, from NTD to router then some NIC network cards in your PC, all needed to replaced, really disgusting. Be honest, I feel coacial cable more prone to attract lightning and more current in it.

            • noz on 03/07/2024 - 15:43
              +1

              @slam: What are you talking about? Malcolm invented the Internet .. https://www.youtube.com/watch?v=18owzYfvIcE

          • jasswolf on 05/07/2024 - 12:10

            @leetec: If this is a consistent issue for you, discuss this with your ISP and they will communicate with NBNCo, and if they aren't satisfied with the service performance over time, they will enact a node split to improve the situation in your area.

        • DavidFong on 03/07/2024 - 15:41
          -1

          Somehow, I don't think nation-building cost-benefit calculations would justify public money being spent on 2ms vs 9 ms latency connections to all private homes (and almost all businesses, and even most institutions).

          If anything, the productivity and health benefits of even saving one teenager/adult from months/years of all-night video game playing might say that we should all have 10ms latency! (I guess I will be relentlessly negged for that comment….)

          I say this as some-one who, during the pandemic, worked from home using a clinical information system, did consults, did video-consults and once a week uploaded and downloaded an hour of video footage (some of which had been filmed with three separate cameras) for collaborative editing and publication. All on a FTTC connection. Heck, I even gamed a little.

          After the pandemic, I did take advantage of the free FTTC to FTTP upgrade.

          For our house (less than 15 km from the Melbourne CBD), it took between two to four workmen approximately four days to dig up the sidewalk/road and run cable under a retaining wall, under the front garden, under a concrete driveway, under a concrete pathway and then to the NBN utility box outside the house (and then weeks for a technician to install the NBN connection box, due to appalling laziness of the first technician called to do the job). All for just one house.

          I would say, in hindsight and given the needs during the pandemic, FTTC for me was 'just enough, just-in-time'.

          • brotherfranciz on 03/07/2024 - 16:52
            +2

            @DavidFong:

            I would say, in hindsight and given the needs during the pandemic, FTTC for me was 'just enough, just-in-time'.

            Just because you have no issues, doesn't mean the rest of the country are also fine.

            And I say this as someone who also hadn't experience issues with FTTC (streaming Netflix 4K perfectly fine) but I recognise that I am lucky, and not assume that everyone must have the same experience as me!

          • danct9a on 03/07/2024 - 17:00
            +3

            @DavidFong: We (the Australian people) spent money polishing the turd that is HFC and all the FTTC connections, only having to rip it out in a few years (as we are currently doing). In contrast, the fibre is a one-off cost, and if we want faster speeds, we just upgrade the hardware on both ends. Heck, if places like Greece and Italy can afford it, with their tanking economies, why can't we? I'm not talking about country towns by the way, I live 7km from Sydney CBD and I'm stuck on this garbage. I have fluctuating latency that sometimes goes as high as 47ms, so it's not sub-10ms all the time.

            Further, if the FTTC to FTTP upgrade did "next to nothing" for you, why did you do it? You have fibre though, so everyone else can go and jump, right?

            • DavidFong on 03/07/2024 - 17:48

              @danct9a: Thanks @brotherfranciz and @danct9a for your observations and insights, much appreciated.

              Even if frustrations of your experiences are expressed in a judgemental fashion in the latter case. That was uncalled for. I work in a community health services setting serving low-resource communities at substantially lower rates of pay than I could get elsewhere, and have done an average of four weeks unpaid medical and development work overseas annually for the past twenty years (excluding part of the pandemic). If I personally agree to pay a higher monthly rate for a defined period of time as the result of a company's (NBN) government-subsidised promotion designed to lure customers onto higher-priced plans, well, that's the wonders of marketing and curiosity for you. If we all purchased only what we need, then hardly anyone would write or read a post on ozbargain :) !

              Sure, I had issues in the past which needed to be resolved; like old copper connections, flooded pits etc. etc. either in our own house or the houses of other family members I take care of. I acknowledge those problems and variation in personal experience.

              But, in a thread which is starting to talk about the needs of gamers to have 10ms latency or less, not everyone (and not every taxpayer) has the same needs as gamers, either!

              Sure, life and the Internet is always better in some other country (sometimes). Though I'm not sure if we should always emulate the policies of countries with tanking economies.

              Using an FTTC connection, I had no difficulty actively participating in online classes based in Cambridge, Massachusetts (USA), along with the rest of the global - but mostly east-coast American - class. Well, better actually. Because even those students and lecturers of Harvard lost their internet connection when joining in class from their private homes, particularly during bad weather conditions (rather common in Massachusetts). And, having stayed in the New England/New York area for a few months 2022-2023 in a few different private homes (both AirBNB and relatives), my experience ranged from blindingly fast to 'just enough to watch Youtube - with the occasional pause'.

              • danct9a on 03/07/2024 - 18:22
                +1

                @DavidFong: Apologies if you took offence, but I'm not sure someone who is already on FTTP is best placed to be commenting on whether the rest of the country gets FTTP. That being said, this conversation between us both will do nothing to resolve the situation anyway 😂

                I work in IT and almost exclusively work from home, as does my partner, so this isn't purely about gaming. I spend maybe a couple of hours a week actually gaming, and for the most part, my latency doesn't impact that much.

                Sure, the speeds of today are "good enough," but will they be in 5 years? My point is that the government at the time stuck a band-aid over a gaping wound. And if you're (the government) going to spend money running new copper, coax or fibre, why not just do it the right way and run in new fibre? Instead, when the speeds aren't good enough, we end up spending double by repeating the process of running new cabling in, when they decide that the existing HFC or FTTC no longer makes the cut, which is ironically what's happening right now.

                But they created ongoing work for nbnco I guess, so yay.

                • DavidFong on 08/07/2024 - 14:02

                  @danct9a: Hmmm … I up-voted this deal, so I am fully supportive of ongoing upgrades from FTTC/FTTN/coax to FTTP. Particularly for those who want or need (and, under the current government policy, will contribute to the payment of) the benefits that FTTP provides.

                  On the other hand:

                  • Building and providing FTTP is both slower and more expensive than the provision of FTTC/FTTN/HFC. When the pandemic started, FTTC/FTTN/coax was only barely completed to most suburbs, and was 'good enough' for all manner of online business and education. And even mass-binging on tedious seasons of online-streaming. If the FTTP route had been chosen, many households would still have been reliant on ADSL, waiting for their FTTP connection.

                  • I am also aware there are quite a lot of individuals and families for whom FTTC/FTTN/HFC speeds will last them for a good ten years (and in the case of many - actually most - of my patients, the rest of their life), and there is no particular reason why their pensions or other social benefits should be held back by the government prioritizing the needs and wants of the wealthier and more privileged (in my opinion). Particularly, as occurs in repetitive periodic cycles, some state-funded healthcare services budgets are being cut 20+%. In other words, if the most impactful problem of government spending on an individual is the latency and speed of broadband Internet, the government is either doing a good job, or the individual is living rather comfortably.

                  Well, I suppose that reflects a difference in attitude. In healthcare, potential and reasonable demand always outstrips supply, and 'just enough' is good enough unless we choose and accept an exacerbation of inequity.

        • AndrewMTG on 05/07/2024 - 06:58

          agreed as a ye youngin lad

    • donman92 on 03/07/2024 - 11:41
      +2

      The absolute BS over not getting the free upgrade for HFC to FTTP is bonkers. Thanks LNP.

      • Freestyle on 03/07/2024 - 12:44

        HFC already get gigabit speeds what are you moaning about

        • donman92 on 03/07/2024 - 12:58
          +4

          Reliability and latency improvements. Also, I'm not getting gigabit speeds despite being on a gigabit plan.

          • noz on 03/07/2024 - 15:45

            @donman92: Certain it's not your router, or your provider?

            • donman92 on 03/07/2024 - 15:58

              @noz: Upgraded from OEM router to Netgear nighthawk. Also changed ISPs same issues.

          • Freestyle on 03/07/2024 - 19:32
            -1

            @donman92: well you can maybe understand how COPPER WIRES would take priority over yours….

            • Alzori on 03/07/2024 - 21:17
              +1

              @Freestyle: Coaxial cable is made of copper, they are also copper wires. Better base level of signal integrity, but still has water ingress weaknesses causing connectivity issues, and has congestion issues when other heavy users are online.

    • Emphasise on 03/07/2024 - 14:06
      +5

      Just a cheeky $17k to upgrade to FTTP no worries

    • Graffin on 03/07/2024 - 17:41
      +2

      I know. It sucks. We have HFC, with "maintenance" happening at least once a month which results in an outage or downtime.

      On 1000/50 with Aussie, but getting 650-800/30-47 depending on where I am in the house. My desktop PC is right next to the router which does get close to 900/47, but very rarely.

      Why do FTTN and others get "free" upgrades to FTTP and we're still stuck on ancient technology? It doesn't seem fair. And, we had to wait longer to get our HFC working whilst other methods of NBN went live months or even years before we could connect (and we live near Westfield Marion). Not happy. Especially when 2000 speeds become available. I don't think HFC can handle that.

      • 1 Sec on 03/07/2024 - 21:14

        Here, we were in regional VIC struggling to get 20mbps on a wired FTTN network (patiently waiting for the upgrade expected in our area in 2026). 😥

        • Graffin on 04/07/2024 - 01:02
          +1

          I feel your pain. Definitely worse for regional users.

          We bought a subdivided block of land and built a house in 2019, and because there was no phone line, we couldn’t even get ADSL2+ - the best we could get was a Uniti wireless dish with 50 mbit/s. Everyone around us had FTTN but we were in a small tiny square that were going to get HFC and we waited over 2 years for it.

          If only the Libs went with Labor’s plan for FTTP for all - not the BS of different technologies to cut corners for less cost, but more cost now to give FTTP to all. I just hope we HFC users get upgraded eventually as well.

      • donman92 on 04/07/2024 - 07:06

        Yea that too plus I ended up switching back to Superloop since it was the exact same performance and stability for less.

    • Twix on 03/07/2024 - 10:17
      +26

      nbn have lowered the FTTC to FTTP speed from 250/25 to 100/20. Cheaper barrier to FTTP entry.

        • Twix on 03/07/2024 - 10:42
          +11

          This FTTC to FTTP 100/20 change has come in from today (was 250/25).

          FTTN to FTTP was always 100/20.

          • SimAus007 on 03/07/2024 - 10:43
            +5

            @Twix: Ahhh yes, my bad, mine was on FttN. Cheers :)

  • koplik8 on 03/07/2024 - 10:18
    -2

    "Good news! You can already connect to full fibre over FTTP."

    If only NBN wasn't so expensive! Since the speeds have gone up the prices have gone through the roof. I'm sticking with Felix 4G for $35 a month. Still no NBN deals beat this

    • Stivo on 03/07/2024 - 10:36

      How many GB do you get for $35?

      • koplik8 on 03/07/2024 - 10:38
        -4

        Unlimited data
        5G/4G network
        Access our 5G network on a compatible device (speed capped at 150Mbps).

        The plan has recently gone up to $40 a month

        • FujinShu on 03/07/2024 - 11:24
          +3

          Isn’t it actually 20 mbps? The 150 mbps number is for their 25GB and 50GB plans.

      • PainToad on 03/07/2024 - 10:39
        +10

        Unlimited, but capped speeds and using it as a home connection replacement is against the terms of use and your connection could be terminated at any point.

    • eecan on 03/07/2024 - 11:24
      +4

      On the other hand, the high end plans have only been getting cheaper. You can get 1000/50 for $109 a month from Superloop right now ($99 for first 6 months) and in 2020 it cost $149 for an equivalent plan.

    • Jassy007 on 05/07/2024 - 16:29

      I used to Pay 50 for Broadband internet , then ADSL & ADSL+2 came that was $60. Now nbn came that is less than $70. How come it became so expensive?

      • PainToad on 05/07/2024 - 22:10

        used to Pay 50 for Broadband internet , then ADSL & ADSL+2

        ADSL was broadband internet…

        • Jassy007 on 05/07/2024 - 22:53

          Yes but point is in last 15 yrs price went from 50-70 which is not Too expensive.. that was my answer to original comment.

          • skillet on 09/07/2024 - 13:42

            @Jassy007: It's definitely expensive compared to 5G mobile plans.

  • auug on 03/07/2024 - 10:20
    +16

    Start upgrading people, no point delaying it as it is a superior connection. You will be forced eventually.

    • cerealJay on 03/07/2024 - 14:48
      -4

      Forced? LOL, not a chance.

      • MrMcHairyHead on 03/07/2024 - 14:54
        +1

        You will. The FttN network is ridiculously expensive to power and maintain. One day they will want to shut it off, and users will be forced on to fibre.

        • cerealJay on 03/07/2024 - 15:06
          -2

          Who said anything about FTTN? Nobody will be forced from FTTC to FTTP, mainly because it can be costly for the wiring to be done in some houses.

          • MrMcHairyHead on 03/07/2024 - 15:38

            @cerealJay: Sorry, you're right the context was about FttC, I got mixed up from other comments in the thread.

            I still think it's true you'll be forced eventually. There's maintenance costs on copper (they've had to come out to my house already), and eventually they won't want to manage an additional, outdated technology. But not forced as quickly as FttN no.

          • auug on 03/07/2024 - 16:59
            +2

            @cerealJay: Yes you will be eventually pushed over not anytime soon, I'm talking several years

            • cerealJay on 03/07/2024 - 20:37

              @auug:

              I'm talking several years

              In other words, you have no clue how many years or even how many decades.

              If it costs $800 for the homeowner to get an electrician to make sure the modem is installed in the right room, there's no chance FTTP will be pushed on those with FTTC.

          • Benicio on 03/07/2024 - 17:36
            +3

            @cerealJay: fttc absolutely WILL be turned off at some point in the future. It is the same instalation cost as fttn as both need the copper replaced in the house.
            The only difference between the two is fttc has the fibre running down the street already which makes it much easier to cut over to full fibre.

            • cerealJay on 03/07/2024 - 20:32

              @Benicio:

              "at some point in the future"

              The sun will flame-out at some point in the future too.

              Where's your source for an actual date, even rough date for "absolutely WILL be turned off".

              Stop talking out your arse!

      • Jassy007 on 05/07/2024 - 22:54

        Same thought about 3g . They force U to buy 4g phone… So it is possible…

  • armageddeus on 03/07/2024 - 10:25
    +3

    Yeah, signed up with TPG and they blamed NBNco which took almost 4months for the provisioning from FTTC to FTTP.

    • lachhelix on 03/07/2024 - 10:29
      +32

      doggy Indian

      I think you'll find there are dodgy contractors from all backgrounds

      • [Deactivated] on 03/07/2024 - 11:38
        -1

        Agree, criminals come in all colours.

        • Big Sexy Unit on 04/07/2024 - 01:58

          bro were you spamming this comment on every youtube reply a few days ago?

          • [Deactivated] on 04/07/2024 - 04:16

            @Big Sexy Unit: What? This is the first time I typed that lol.

    • Twix on 03/07/2024 - 10:30
      +4

      If that happens you can say no, tell your ISP and someone else might get sent out.

      Some have installed their own P20 20mm nbn communications conduit with a parramatta rope inside it to where they want the nbn NTD setup. This can avoid any potential problems.

      • cerealJay on 03/07/2024 - 15:00

        That would surely require a professional? A comment further down said it was half a day's work for an electrician. Meaning even harder for the average person, crawling around in the roof or under house, drilling holes in the wall etc… sounds much harder than some are saying.

        I tried upgrading to FTTP and the contractors came out but they couldn't install it anywhere but the bedroom. Not cool. I needed it in living room. They said I'd need an electrician, so I cancelled the job. I'm fine with 100/20 FTTC, it's fast enough.

        • Twix on 03/07/2024 - 15:02
          +1

          You can do it yourself, get a cabler or sparkie.

          • cerealJay on 03/07/2024 - 15:09

            @Twix: That's literally not doing it myself if I "get a sparkie". Suddenly "free upgrade to FTTP" is looking less appealing.

            • Twix on 03/07/2024 - 16:27

              @cerealJay: Try again. You might get an nbn installer that is more accommodating. No I didn't neg you.

    • the1doood on 03/07/2024 - 12:04
      +2

      I had a local bloke come and lie about conduits and pipes and destroyed wall in the process. Took 3 months with NBN to sort it out and ironically it was the next contractor, Indian dudes who checked and explained the previous had totally messed it up and required full rewiring. Had to contact NBN who sent the initial guy back who lied again and tried to leave without fixing. Thankfully the supervisor came immediately and worked with him (not so good for him as he was caught lying) to fix it. Took more than 3 months for FTTP upgrade.

      • FujinShu on 04/07/2024 - 02:12
        +1

        Looks like we win again! Take that, whites!

        (For legal reasons, this is a complete joke, everyone should be treated equally well.)

      • Bretttick on 06/07/2024 - 13:37

        I just had a guy come out the other day and said something about a pipe. I'm guessing he meant conduit, said he has to come back.

        Just wondering can I tell him where I want the line in the house fitted? The location of the modem is in the first room of the house which is terrible for me, I get no wifi in the bedrooms top level at the back even with wifi extender it's horrible.

        Any suggestions would be appreciated 👍

        • the1doood on 06/07/2024 - 15:01

          They usually have a limit on length, 10m I think. Usually they ask where you want it as did mine.

          • Bretttick on 06/07/2024 - 19:11

            @the1doood: 10m from where though? The street, curb?

            • the1doood on 06/07/2024 - 19:33

              @Bretttick: I believe from where ever he has to connect it to. It's just what he said. He wouldn't run it till the back corner of the house but was flexible anywhere else.

              • Bretttick on 06/07/2024 - 20:24
                +1

                @the1doood: Ok, I think there full of it. They just want the easy way out. I'm not gonna ask them to run it to the back of the house, that's like 30m from my front door.

                They put the point in the study which is 3m from the door, I want it to be in the main living area which is the next room. Roughly 3m from where the point is now.

            • skillet on 09/07/2024 - 14:33
              +1

              @Bretttick: 12M from the NBN PCD or utility box usually mounted on the external wall of your house. The contractors are only paid to do 12M in your house.

              If you pre install your own conduit I think they will do 30M no problem.

              • Bretttick on 09/07/2024 - 17:40

                @skillet: Thanks for the reply, I had 6 guys here today to run the fibre 🤣. They came 3 times. I still need to wait now for them to hook it up from the box to inside 🤦

              • Twix on 09/07/2024 - 20:58

                @skillet: They can do up to 40m.

          • skillet on 09/07/2024 - 14:30
            +1

            @the1doood: 12M not 10.

    • R3XNebular on 03/07/2024 - 13:46
      +3

      I had an Indian contractor go above and beyond. Installed it where I wanted to. You had one experience and labelled an entire race as "doggy". Racist!

      • skillet on 09/07/2024 - 14:38
        +1

        Same here, my contractor was polite, we discussed everything before he started work and he did it quickly and mounted everything as planned. Documented everything with his mobile phone. Obviously my indian looking contractor wasn't as "doggy" indian race as coast666 described.

  • wwwsam on 03/07/2024 - 10:31
    +5

    Dammit I signed up for ABB 250 just for this on the 25th.

    That said, the NBN contractor was booked to come in under a week, contractor was actually early, and contractor was fairly flexible on where to install the box.
    Only problem was the conduit was blocked (contractor suspected a neighbours new driveway may have cracked it) so he couldn't finish the job.
    In hindsight he was probably flexible as he won't be the one crawling underneath and across the whole house.
    Honestly overall probably the best experience I've had dealing with a telecomm contractor.

  • bleugh on 03/07/2024 - 10:43
    +1

    Yay,
    I mean, boo.

    Still looking at Q3 2025 before they even start to introduce FTTP for existing builds on the lower central coast!

    Meanwhile, well bimble along with daily dropouts and 50Mbit,
    And Pray it does t rain too much else the pits fill with water, but the DSL sync barely stays, preventing the 4G backup kicking in till we physically remove the landline cable…

    Then when rain gets even heavier, the 4G signal deteriorates to roughly the same as the old 56k dialup with latency worse .

  • ajacks7553 on 03/07/2024 - 10:59
    +6

    I did this a while ago to future proof myself, even though I didn't need the speed boost at the moment.

    The ISP "locks you in" at the higher speed for 12 months and you can't go back to the lower cost/speed. However, I just cancelled with current ISP after a month and went elsewhere, back to a 50 plan.

    Got the free upgrade to future proof myself and essentially kept the same 50 plan.

    Just make sure you're home when they install, so you can tell them exactly where to install the box/conduit etc

    • tight-ass on 03/07/2024 - 11:12
      +5

      It's a no brainer for anyone on FttC to upgrade to FttP!

      Having fibre all the way is far more reliable and means you can get red of the NCD device that usually shits itself with every approaching thunderstorm as well. As @ajacks7553 said, you simply cancel after a month if you don't want to keep paying for a higher speed / cost plan.

      • dollarone on 03/07/2024 - 11:43
        +2

        Good point, I had a lightning surge that came through the NBN copper wire to the house and wreaked havoc on about a dozen electronic devices.

  • RedHab on 03/07/2024 - 10:59

    Does the NBN have any rollout maps which show when fibre will be available in different areas?

    I used to check this site, https://www.nbnco.com.au/learn/rollout-map
    but it doesn't show their plans anymore.

  • Morven on 03/07/2024 - 11:12

    My street still not eligible for upgrade from FTTC to FTTP. NBN's fibre is slung from poles as there are no pits etc in our cul-de-sac. We are all connected via FTTC from the poles to our houses. Max I can get is 100/40.

  • cycleri3 on 03/07/2024 - 11:15
    +1

    How long until ISPs update their websites? still want 250M plan to upgrade.

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