Saw this in the app.
Spend $20 on Amazon GCs with your Westpac card.
Get $2 bonus cashback.
Get a link that gives you 3 months of Amazon Prime or a $15 Amazon GC if you already have Prime.
Seems too good to be true?
Mod: $15 GC is this same/similar link as this deal, not a new promotion.
$30 for referrer, $5 for referee after referee qualifies.
Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.
Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms
@Kathiepink: if you got the screen where it says you are eligible for the amazon prime or $15 gift card depending then it worked
Wow what a misleading pile of junk promo this was SB.
The $15 promotion has absolutely nothing to do with the $20 gift card purchase…
yes true the link has always been available, i just missed it before so lucky for me this time but it is misleading
What's the link?
@gotyourback
How are we going to fix this
@gotyourback
Link doesnt work, says already redeemed
Your terms make no reference to being limited if bonus already redeemed via the totally different MasterCard promotion.
Purchased $30 of gift cards with Westpac and have received the card, but $2 not tracked and progress is still $0 of $20
Will take about 10 minutes to update the challenge. Just give it a bit
$15 Cashback is long running one… Can try directly using below… No need to wait for link from this deal.
I opted in for the bonus.
Bought 2x $10 gcs @ 2% cashback.
I got notified that it was tracked, however it was only the 2% and not the bonus.
Went to the bonus, and it says deal must be bought in one transaction??
Shopback at it again. Over these clowns.
You'll receive your bonus about 10 minutes after. I bought 2x $10 gift cards and it was fine. Just be patient
It doesn't across it states in T&C multiple transaction.
I purchased at 7:15pm and the bonus is still not tracked. The 1.75% cashback tracked though.
Just tracked
Does the $15 giftcard work if you’re an existing Amazon Prime free trial member?
LMAO
Have purchased $20 gift cards but only the 40c has tracked. Under the Westpac challenge it still shows as untracked. Clicking on that box and the page says "$20 to go".
The initial bonus tracked immediately, but, the bonus tracked in 13 mins for me
Spoke too soon. After about 25 mins the Westpac part tracked. Got the deal, but only the 3 months of Prime as I was on a 1 month trial of Prime that didn't get accepted as a real Prime account.
This was a scam, I hate you SB
yeah no gift card link…
What a link! Check out here: https://elevate.mastercard.com/benefit/product/166851/amazon…
Though I would say 11.75%/12% cashback on amazon gift card is still normal good deal.
Redeemed.. Maybe cannot take advantage of this deal :(
Where I can check the $15 ? I got tracked the $2, but can’t see the $15
You have to check your eligibility under Rewards in the app. Good luck though - last time I tried it (twice) it bugged out.
Already redeemed. Bummer
Thanks for the research guys, almost got sucked in to this.
I believe GYB is on holidays.
The $15 prime thing should not be mentioned in this deal, its completely separate and i had already redeemed it but listening to this deal, I thought i would be getting a new one if i purchased the gift cards.
Nothing wrong with the deal, the issue is ShopBack providing misleading information
But we are reiterating the misleading information by having it up here in the main title alongside the purchase of the gift card. That mention should be removed or mentioned in the description and pointing to the link of the old thread / Post on the deal.
Yeh agree with there being a disclaimer in the description that you won't be eligible if you've already redeemed, but your beef should be with ShopBack, not OP
@nicholasv: I dont have a beef with anyone, my point is the title is misleading and should be changed. I and others on here read the title and followed through with the purchase and then went looking for the $15 credit. Now that its known its not part of the purchase of the gift card, the title should be changed.
@lonewolf: Yeah it's a mess.
I'm leaving it to the mods, it's been reported multiple times and they have already edited the deal a couple times.
@gotyourback
Link is a waste of time as not availabe for me - ie does not work. For me it reads - Sorry you have exceeded the maximum quantity of 1 allowed for this product. (I used it for the 3 months related to getting prime account for 3 months). It is sad that they promote it as if it is something new, but it seems to be resuing the same process from a totally unrelated westpac offer.
The terms, as I read them, made no reference to being unavailable if bonus redeemed prior in a seemingly different MasterCard promotion.
Where is it ???
Bloody hell found it and bought the gift card. Now very pissed that SB didn't provide any offer of
3 month prime or $15 GC. Just gives generic link to the same Mastercard offer.
I thought they gave a completed link (without needing to enter card details on Mastercard website) But clearly not.
Sorry SB this is very false, and misleading info to OZB members. To others IDK but OZB members expect it to be a full deal (not a link that again asks us to put the same CC detail that we had used earlier)
It said I was eligible, then when I logged into my Amazon account it said I've already used the offer even though I haven't used the previously with my current Westpac Mastercard
Yeah it says that even if you used the offer with another bank
You can also use the cashback to purchase gift cards.
Misleading, again.
It's the same damn link that MasterCard has previously shared. This means that if you have previously your email to redeem a monetary gift card or 3-months of free amazon prime via Mastercard you are up shit creek. Doesn't matter if you have a new card.
This is so misleading
I applied for a refund on their app. If they do not refund. I will file a chargeback with westpac
Also, Happy Mental Health Day SB
How do you do that
Chargeback?
Hopefully we will hear from GYB soon
Very disappointing to miss out on the $15 bonus gift card.
As I have said on multiple occasions when this type of promos are run by Shopback, it's just a scam and trick to make people into the purchase.
But they dont gain anything from GCs.
Probably a genuine error updating terms correctly
They can't keep making these genuine errors frequently. If they do, they are either not learning from their past mistakes or purposely doing it to trick people into the purchase.
I sincerely hope SB will personally reimburse us with $15 cashback for those who have made this purchase
Most likely $15 cashback for $15 amazon GC.
Westpac hacve alot of money to throw around, 75k is a small snack for a bank
Spend $30 and got $2 Cashback, however it’s been one hour and no $15 is showed in account or email, what shall we do? Misleading. Very annoying, shall we report?
Misleading. No more SB
When they say get a link. Is that by email?
No it is in your account details there is Rewards button. But the link is the same as existing Westpac MasterCard promo if you already claimed that.
Thanks. I clicked on that and it brought me to the eligibility page. Filled it out and it says card already been used. Oh well.
Yep great. Been shafted again
Not tracked
https://elevate.mastercard.com/benefit/product/166851/amazon…
Something went wrong
Sorry, you have exceeded the maximum quantity of 1 allowed for this product
OP should note that the $15 is not a new deal and has been available to Westpac card holders already.
Yea that's deceptive marketing. But %10+ cashback is still worth it.
Morning OZB Community,
Thanks for raising this to my attention. Let me untangle this situation and come back to you in this thread.
Cheers,
SB Team.
Thank you GYB
@gotyourback - any update to this? The $15 would be helpful before the end of the current Prime sales…
SB wont do anything about it. that's just a fact, yes it's also the fact their terms & condition said, they reserve right to withdraw offer anytime. (so they did).
If we miss out on SB offer, we still have other offers to redeem don't forget.
this is misinformation, SB is fixing this situation and honoring their deal even though it also ended early and had its own issues so no reason that they will not fix the Westpac x Amazon x Mastercard problem also. Give SB and GYB some time.
Promo has ended early but still says 2436 rewards left
@gotyourback The offer also ended early like the other 3 online transactions one. This offer still had 2436 rewards left this morning. I didn't purchase yet and was waiting for the update from ShopBack on the $15 Amazon gift card. Was disappointed that the offer ended before expiry
Just got a response to another Shopback issue and unfortunately GYB is away until 24th. So I got the usual submit a missing cashback claim response or wait until his return..
Looks like we could be waiting a while for a resolution on this deal..
Hi OZB Community,
We are still working on solving this issue internally and will be able to respond in this thread early next week. Apologies for the holdup!
Have a fab weekend.
Cheers,
SB Team.
@gotyourback Thanks for the reply. As the deal ended early, there were some who joined the challenge but didn't buy the gift card yet. Would be much appreciated if this could also be solved.
I'm in the same boat too.
Awaiting a response
Reply from SB regarding my refund request.
"I hope this email finds you well. First and foremost, I want to express my gratitude for taking the time to reach out to us and for providing a detailed explanation of your situation. Your feedback is invaluable, and we truly appreciate your effort in communicating your concerns.
I want to extend my sincere apologies for the less-than-satisfactory experience you've encountered in relation to your gift card. It's disheartening to learn that you've faced difficulties, and I understand how frustrating this must be for you.
After conducting a thorough review of your request, I regret to inform you that we are unable to process a refund for the gift card in question. This decision is based on the terms and conditions that were clearly outlined at the time of purchase. While we understand your desire for a refund, we must adhere to these terms to maintain fairness and consistency for all our customers.
I understand that this may not be the outcome you were hoping for, and I genuinely apologize for any inconvenience this may cause. We deeply value your patronage, and it's always our intention to provide the best possible assistance to our valued customers.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team, who will be more than willing to assist you in any way they can within the confines of our policies.
Once again, I want to express my gratitude for your understanding and patience. We value your relationship with our company and hope to have the opportunity to serve you better in the future."
While we understand your desire for a refund, we must adhere to these terms to maintain fairness and consistency for all our customers.
We desire getting what was advertised. Their replies are always so frustrating.
It’s because they are the usual CS reps. GYB is always helpful. He will be back on the 24th but I’m sure the staff will come up with a resolution before then.
Just got an email telling me to claim the $15. Haven’t tried yet.
It is the same redemption link.
Same… and it was very disappointing
Yep doesn’t work. RIP. Lol
Received the email pointing to the same link saying max 1 quantity exceeded. What a scam
Same
Yep very annoying. I checked the terms before purchasing as I knew I had claimed the $15 before. No mention of it not being allowed again.
I see the email that went out today mentions not redeemable if you have already redeemed before.
Hi OZB Community,
Our apologies for the confusion here. Given the miscommunication we will be honoring a $15 cashback for those who have already redeemed the Amazon Prime offer and have:
If you are eligible for the $15 credit please contact [email protected]
Cheers,
SB Team
Great news! Thanks for pulling thru team!
@nicholasv @easternculture @cook99 @USER DC @lonewolf @Hiphopopotamus @luv2save @SydEP @Iluvfreebies-freeDel @mcha9776 @firetree @Nathw @Jared17 @wfh @7hours 44min ago @DrScavenger @Munnday @ULT @trixieb @edrift @nubzy @Repstar @gaosong2101 @BecSSS @Optimus Prime @C-Nut @BargainsGrabber @Paul B @sween64 @Harsh Deep @froogletom @reactor-au @WinnerChickenDinner @Yogi555 @MiscOzB @KangaDrew
Sorry if I:
•missed tagging anyone else
•tagged you and you either already aware, or if you don’t like your $15 credit 🥲
Thanks for the tag, great news!
@noelhoi Thanks for the tag 😀
Absolute legend for the tag work mate, much appreciated!
Thanks so much for tagging really appreciate it . Wouldnt have known otherwise
thanks mate
@gotyourback Thanks for the resolution for those who purchased.
Just wondering if we have missed out when we opted in but not purchased yet. The deal ended early with 2436 rewards available. I was waiting for an update from ShopBack in relation to the $15 gift card offer. I haven't encountered ShopBack deals ending early before when not sold out. This deal and the 3 online transactions one did end early.
Hi @trixieb
Unfortunately we will only be crediting those who made a purchase. Rest assured we will have many more challenges in the future to take part in.
Cheers,
SB Team.
@gotyourback Thanks for the quick reply
I contacted the email but they didn't understand and gave me a bit of a generic answer that didn't resolve the issue.
I have replied and dropped your name
Emailed and got generic+ scripted+ totally contradictory information even tho i put like to your comment there.
What's the point of you asking us to email if we getting this response? Sorry SB
"
Hey ShopBack user,
Thanks for reaching out to us! Happy to check this for you :)
I had a look and you have completed the challenge. The $2 challenge bonus has been credited to your account.
Meanwhile, for the free 3 months of Prime membership (new Amazon Prime users) or $15 Amazon Gift Card (existing Amazon Prime users), the reward has been issued to your account as well. Go to your ShopBack app > Earn More > Rewards. You will see the reward, click the link, and follow the prompts.
Should you require any further assistance, please do not hesitate to email us.
Have a lovely day ahead
Kind regards,
"
Hi OZB Community,
Thanks for flagging this. Let me come back to you here with an update.
Cheers,
SB Team
![[Westpac] $2 Bonus Cashback on $20 Amazon Gift Card (Activation Required, 5000 Redemptions) @ ShopBack](https://files.ozbargain.com.au/n/64/804764.jpg?h=b7e69459)
@Kathiepink: must have already got it before then