Got an email explaining normal $500 trade-in bonus is now $800 with customer coupon code. Code looks unique so probably targeted.
Already got my S23 for a good price using Harvey Norman deal, so I don't need another one!
Samsung Galaxy S23 Ultra: Bonus $800 Trade-in, $250 Voucher for Tablet, Watch, Buds, Accessories & $124 Samsung Care+ @ Samsung
1430
zacjanes on 15/03/2023 - 18:24 samsung.com (9389 clicks)
Last edited 16/03/2023 - 13:00 by 3 other users
Last edited 16/03/2023 - 13:00 by 3 other users
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Ordered 1tb cream last Wednesday and was only shipped yesterday. According to startrack, should arrive tomorrow. Wait another couple of days and yours should be shipped too
Damn mine was shipped like 2 days ago and I still haven't received the phone or any tracking detials
I ordered s23U 512 green with gw4 black on 22/3 around noon.
As of 29/3 4pm received unknown tracking number on auspost app from startrack. Searching the number on Track&Trace shows delivery to be expected on 30/3. Fingers crossed 🤞
oooh yay, I ordered 22/3 at night but no tracking number on AusPost app. does it really just show up?
Yeah. I checked at 12 but it wasnt there. Then checked at 6 and it showed up on the website when i logged in. Hopefully your order comes soon.
checked right now and i have no packages on the app or on the website. to be fair I only made the AusPost account yesterday so I doubt they'd be pairing orders already.
Same with me. But still no update to initial tracking.
Startrack sent me a sms in the morning of the delivery with an eta. Hope you get yours soon. There is still no update on samsungs order page. Dont trust the website.
damn, roughly what time does this appear?
To all the new S23 Ultra owners, do you feel that the colors on your new display are washed out or muted as compared to the old Samsung devices such as Fold4, S22 Ultra, etc. As I have both S23 Ultra and Fold4 at the moment, the difference between the displays is staggering.
The new S23 Ultra display is less vibrant or punchy as compared to the "Vivid" saturated color palette that you normally see on Samsung AMOLED screens. Apparently, its common across all the S23 series this year.
More here : https://www.reddit.com/r/GalaxyS23/comments/110okoc/ultra_sc…
I have tried various fixes to make the screen more colorful, but its not the same.
Just asking if other users have that same issue or not.
Haven't received yet but did you try someone in the the threads suggestion?:
Under Eye Comfort Shield I turned off Enhanced comfort. That helped me quite a bit. The colors don't looked as washed out.yup tried that and the other fixes as well, it improves it but not much.
Its just more noticeabe with two devices side by side, also it will take some time getting used to it. Although, I really hope that Samsung fixes or improves this via future updates.
I got a $100 discount coupon and $800 discount code for grab.
EDS-A51X-C434-157C - $100
HRG-DRY7-8N8A-44C3 - $800thanks mate, used the 800 code! :)
i got a $100 code if anybody wants it
SWI-BMPP-52HB-B16Hused. thanks
Thanks used
damn it you check out before me. It was applied, but at the final step wouldn't work
Sorry mate ..
You can try this one EDS-A51X-C434-157C. Seems its still unused . Best of luck
@Samohri: thanks. I couldn't get it to stack with the others… i will purchase with another account (purchasing 2 phones atm)
Would anyone be able to pm me a $100 code if possible? Thanks
I need trad in
People who have ordered phone today in last 6hrs..whats the status of your purchase?? Is it still waiting for approval??
Ordered my green 512gb S23 Ultra, at 8.12pm today and its awaiting approval. The 256gb green S23 Ultra last night for my wife and was accepted and is now awaiting dispatch.
Looks like its been extended until 12th April
What the hell.. I had to buy this $800 tradin code as I didn't wanted to miss this deal.. Anyways not regretting at all 😊
Only the $500 bonus, not the $250.
I managed to apply all the discounts for a black 256gb S23 Ultra and ended up with the price most of you have received. I ordered the Galaxy Buds Live with the $250 credit and the order is currently sitting as awaiting dispatch.
I used the Galaxy Buds as my trade in and they were valued at $1. My pair of buds has a problem with a lower sound coming out of the left ear. Currently have $1 twice as a pending charge on my card. Is it correct that if I return the buds to Asurion, they will accept the buds and cancel the pending charges or is there a risk that they will say they are not working correctly and will charge me the $2 plus a $30 or $60 fee for processing the buds?
Just wondering if it is safer to just not send the buds and cop the $2 charge (if that is the max amount I can potentially cop)
If you don't send the buds you will probably be hit with the same $30/60 fee later on. If you don't want the buds then I'd say try your luck at it because you will be hit with the $30/60 fee regardless.
Did you order today?
No I ordered last night before it expired. Think I might send the buds back then to hopefully avoid the fee they will charge. There was no mention of what the condition of the buds were before submitting the trade up.
I just called the online store sales support who said because I ordered an online exclusive colour (graphite) the estimated time frame from order date is 3-4 weeks.
For the record I ordered s23u graphite 256gb w/300$ bonus code, 250$ voucher, 10% off and 50$ newsletter code on 23/03.
Edit: I should add the previous consultant I called last night said the order is at the shipping preparation stage (and was going to be delivered today 30/03). It appears the online sales support team is not on the same page about the status of orders.
yeah i was told my order (cream 256GB 23/03) was also in the shipping preparation stage, although they didn't tell me it would be delivered today
edit: no mine hasn't arrived, but i hope it does soon! going away so i need it asap… 23/03, cream, 256GB awaiting dispatch since 24/03
What the hell I ordered yesterday afternoon 3:30pm..and my status is still awaiting approval..you sure @zinga77 your status is awaiting dispatch?? Any other people whoes status is still order received??
Yes 100% it is showing as awaiting dispatch which is the 4th step of the process on the order screen
mine went to awaiting dispatch within an hour of my order.
New customers' orders take more time to be approved than existing customers'. My wife's order took almost a day to be approved
I ordered my s21 ultra from them 2 years ago and my wifes s23 ultra was approved and invoiced straight away on Tuesday evening, however, my order done on Wednesday evening is still waiting for approval. I jumped on their chat yesterday afternoon about 4pm and was advised it would be assesed in 2 - 10 business days, so not sure its new customers orders take longer as this is the 3rd phone in 2yrs i have ordered and i seem to have triggered their stupid system. I wouldn't be surprised if my order gets cancelled. Guess i just have to play the waiting game.
I don't think they will cancel your order. It seems Samsung is really struggling to sell their flagship
I noticed that my order has gone from waiting for approval to processing this afternoon around 3pm.
has it reached awaiting dispatch? that's the longest stage and can take a week
Nope just processing. My wifes 256 green is awaiting dispatch. I noticed on the website today that all the standard 512 colours had sold out. That might be delaying things too, especially since i snuck my order in a couple of hours before the promotion ended.
Wooh lucky you?? Just wondering did you receive any call from Samsung to verify your order.. As in the order email I received it says someone will call to verify??
No I got sent a confirmation and invoice pretty much straight away. I have bought via Samsung before so maybe there was no check on me as a customer?
Received my phone 😊
S23 Ultra 1 TB + Galaxy Buds 2 + 45W Power adapter + Screen protector for the sweet price of $1514,85
Going to loose $31 because I won't be sending my old phone but I reckon I could sell it for $200, and going to try to sell the buds for $200 which will bring the cost of the phone down a bit more.
Super happy, thanks for the deal again!https://www.samsung.com/au/tradeup/
Scroll down to Frequently asked questions click on 'Trading in return' then scroll down to 'What happens if I don't send in trade in device ' and expand
It says if you don't send the trade in device, they can charge you for bonuses.Thats what it says but a few people have commented in this thread, that in the past, they werent charged for the bonus. Maybe they changed it?
I too would like to know because I'm on the fence about what to do.
Congrats to those who received their orders.
My order still 'awaiting dispatch', S23 Ultra 256 Black + Watch 5
Ordered 21/03, received confirmation + invoice.Good luck to all who are still waiting.
Good luck with that I placed an order on 17th ,still awaiting dispatch
But quite a few people got there order delivered who ordered after 20th .
Anyways i have raised a complaint against samsung at ACCC , on lack of escalation process and no ETA for pre Pickup of order for delivery
Samsung's customer service is kind of joke when you compare with Apple.
Considering this S23 ultra is more expensive than iPhone 14 pro Max, you hope they provide at least 10% worth of customer service like Apple. They are hopeless, noone has a clue whats going on.
Yes agree. Called them 2 times almost 1 week apart and on both occasions they said order is waiting to be picked up by the courier.
Did you get yours yet? Mine has been awaiting dispatch since the 24th
Ordered on the same day and also awaiting dispatch, called and chatted online multiple times still leads nowhere, not happy, please share when yours arrives.
Just got the phone! Ordered below on 22/03, funny thing is I contacted online chat yesterday asked how come it's awaiting dispatch for a week? standard reply please allow 1 to 10 days for delivery but got SMS with tracking last night got delivered this morning.
damn that's nice! still waiting on my SMS with tracking info so that it can actually arrive :(
Which State?
Melb VIC
Did the online status change from awaiting dispatch?
yes awaiting dispatch to on the way
Mine still 'On the way' since the 27th. No tracking details provided. Contacted Startrack and no consignments under my name or address.
but you've already received yours haven't you?
No I have not. I've contacted Samsung multiple times and they haven't told me anything other than to wait for a text message with tracking and that I'm still within the 1-10 business day delivery time post shipping. Their customer service are absolutely useless.
I've now been told that the NEWLY UPGRADED transitional logistics company that hand the parcel over to StarTrack still has the order but they have no way of tracking where it actually is or when it will be handed over to StarTrack.
The customer service agent I spoke to on the phone even said they've complained to higher management about what they've actually upgraded because they've received non-stop phone calls over the last few weeks with regards to delivery complaints. They also weren't informed about the upgrades in advance.
@devize: yeah I contacted just then and they clarified that their logistics system upgraded from Feb28-March 12 and only started back up again on March 15, leaving a large backlog of orders
@OzGardian: But yet I know people who ordered as late as the 27th who received theirs already. Their system makes no sense.
@devize: It almost seems like they are taking the new orders and dumping them ontop of the older orders so the new ones get sent first.
I'd contact Samsung and see what's the hold up, online chat was easy enough
Has anyone had any success changing colour of their phone. I grabbed the green because the graphite was out of stock, but now it is instock. I called the support number & asked on chat but apparently the only way to do it is to cancel my current order and then place a new order, and i quickly shut that one down.
Put a case on it, trust me you'll hardly ever turn the phone over
Yep, i hear you. Brilliant answer by the way its exactly what my wife said :)
Green looks pretty with transparent case :)
Transparent cases aren't really my thing. Im going with the Spigen Tough Armour again. Had it on my previous 2 phones and they are brilliant.
That is a real tough one and I was thinking about that but changed my mind to ESR kickstand case. It's a bit heavy by the way. (From a Note 20 Ultra user)
I just went searching the case you mentioned and that looks quite good!
I bought the Spigen Liquid Air which is slim and snug.
But i really liked the look of Ringke Fusion X Black Camo, so I have ordered that one as well.You do need Individual camera cutouts, not the box cutouts on some cases.
Maybe a dumb question but exactly where do you use the trade in codes on the page? Is it a promo code? If I goto trade in the code seems to be too long to fit in the trade in code box. What am I doing wrong?
it's a promo code. although I don't think they're valid anymore
ahh that explains it…too bad my s20 died last night then.
Samsung still offers $500 bonus trade in, just not the bonus $300 on top of that
Has anyone who ordered before 18th march got there order delivered ?
Yep. Arrived 30th (Melb)
When did you place your order
16th
@Gnilgorf: damn 2 weeks… I ordered 23rd and the two week mark is when I leave on a trip ;-; guess I'm not having it until I get back
@OzGardian: Many people who ordered on 21 st or 22nd have already got there orders.
Issues seems to with orders made before 21st .
I placed my order on 17th Night and its in awating dispatch since 21st
Ordered 21st amd haven't received yet either
Ordered 17 awaiting for dispatch.
Ordered 19 and still waiting dispatch :(
Reading these horror stories from productreview. My hope to receive s23 ultra before easter is shattered.
same but 256GB Thursday. Awaiting dispatch too. Try call Samsung and ask about the order, they can usually provide more detail about the order
Mine is apparently in the shipping preparation stage, waiting for AusPost to pick it up