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Free Instant Credit Score Check (Experian) @ Commonwealth Bank Mobile Banking App or Net Banking (CBA Customers Only)

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Free Instant Credit Score Check (Experian) @ Commonwealth Bank Mobile Banking App or Net Banking (CBA Customers Only)
Go to Deal
spal on 01/12/2022 - 07:33 commbank.com.au (7760 clicks)
Last edited 03/12/2022 - 22:14 by 3 other users

I just noticed now CBA App is facilitating free instant self credit checks. Log into the App, and click on your profile, next to the tiles for personal details , tax file numbers is the credit score tile.

I tried from their mobile banking app and also Net Banking. Both worked. One needs to log in to Net banking to be able to access this for free. The credit check service provider is Credit Savvy/ Experian. I did a test run. It actually reports down to every credit account and their monthly payment histories, in arrears, paid on time, paid in full, etc.

Anyone can request their own credit scores from any of the credit check services like DNB, Experian. However, you need to write to them via their web portal and they will mail out the report. For the instant service their used to be a fee charged. Looks like this is free via CBA. I had signed up with Credit Savvy few years back, which emails me a monthly report and occasional spam marketing emails. Although, these do not have the detail anywhere near I found via the CBA-Experian link. This is really unnerving to know how much history is collected to make a credit decision.

There could be other avenues of getting this for free, probably if more of us would try other possible sources, we can build up a OzB Wiki on this. Tried Westpac, nothing came up. Credit score checks have particularly become relevant with the spate of data thefts.

If you are not a CBA customer you can open an account. You will not have any fees if you deposit at least $2000 every month. My salary goes in and instant out to another bank, and have operated the account fee free. Although I have other products which cost me an arm and a leg which is why I have kept the account.

UPDATE: Members are reporting that similar instant report is now available from Equifax, Credit Savvy/Experian directly too. However, one member has reported that they will ask for your drivers license data. Any free access to your credit score to me is good. But for CBA customers, this service did not ask me for drivers license. At the moments this is most convenient if you are a CBA customer. However, please feel free to explore other options and post your comments to help non-CBA customers too.

Financial Credit Report

Related Stores

Commonwealth Bank
Commonwealth Bank
Credit Savvy
Credit Savvy

Comments

  • wikiwiki on 01/12/2022 - 07:43
    +13

    Interesting. Thanks for sharing

    • spal on 01/12/2022 - 07:47
      +1

      Thank you. Just out of curiosity, do you have a notification alert if Wiki is mentioned? Asking because of your user name.

      • wikiwiki on 01/12/2022 - 08:13
        +1

        Haha no I don’t

    • pillplease on 02/01/2023 - 13:10

      I have never had any credit or borrowed money before. It is showing me that I have a score in 800s. How does this work?

      • illusion99 on 30/11/2023 - 08:45

        I think you get more points if you have credit and are paying off the bills each time without missing a payment

      • tunzafun001 on 30/05/2024 - 10:25

        Mobile phone plan, subscription service, electricity bill etc also in there.

  • mrtee on 01/12/2022 - 07:48
    -3

    How is this useful? Won't it impact your credit rating?

    • spal on 01/12/2022 - 07:51
      +27

      No. You can check your own credit report. It is impacted only if a credit provider, like banks, credit cards or utilities do the checks before they provide or decline a credit. It is recommended that people do check their credit files. That is why snail mail service is required to be provided for free. After the Optus debacle persons affected were asked to do regular checks on their files for any identity thefts.

    • Muscles on 01/12/2022 - 07:52
      +6

      I guess if you plan on accessing finance anytime soon.
      It probably runs the report without leaving a footprint, as you’re not applying for finance, won’t affect your score

    • Anthonese on 01/12/2022 - 07:53
      +13

      From the link

      Rest assured, when you check your score with us, it's a 'soft' enquiry – so your score won't be affected simply by checking.

      • Ohreally on 28/11/2024 - 13:38

        Yes that’s right. In industry terms, it’s called as a ‘soft pull’ vs ‘hard pull’ which is often done by a credit provider

    • jtlaus on 01/12/2022 - 07:56

      It's useful to understand your credit history before you apply for credit. E.g. not applying for a credit card a week after being declined one.

      This is not a check for credit application so does not impact your rating - which CBA state if you click through the link. This check can also be done free from the direct sites that CBA has partnered with.

      • thebiscuits on 30/05/2024 - 06:52

        Your score isn't ever affected by checking your credit rating, it's more that the check is marked on your records. It's more the implication of what you are checking your credit rating for and I've no idea what a 'soft' enquiry means as any check is logged as activity on your record. If you don't need to know, as in you're not applying for credit and you're not being hassled by the Sheriff's then don't look, as it could be implied for any future application for credit, that you've had something to be worried about.

    • wetsandwich on 28/11/2024 - 08:17

      Only if you actually apply for something and the company does an enquiry.

  • spal on 01/12/2022 - 07:56
    +10

    I was hesitant in posting this. because OzB is usually all over these things, and feared it must already be posted. We have spoken many times in the past here about the important of checking your own files. My free services with Credit Savvy must also be a product of the knowledge from here.

    • chyawala on 01/12/2022 - 08:20

      The Comm-Sec trading account is without fees or hoops and should do the trick having NetBank access. It also has a master debit card.

    • nismo on 01/12/2022 - 11:06
      +2

      Credit Savvy and placing a ban on your credit report was discussed during the optus debacle, can't recall where, likely in the forums.

      I signed up to Credit Savvy and seeing my report via their app & also placing a ban is super easy.

      Good to have another option though (thru CBA) :)

  • mange on 01/12/2022 - 07:59
    +3

    where in the app??

    • spal on 01/12/2022 - 08:04
      -3

      App should be in the Apple App Store or Google. If you are a CBA customer, and don't use their App, you can still using the Net Banking for accessing this service.

      • MS Paint on 01/12/2022 - 08:06
        +4

        Pretty sure that's not what they are asking

        • spal on 01/12/2022 - 08:20
          +16

          Apologies, the comments have been coming thick and fast. So, I misread. Log into the App, and click on your profile, next to the tiles for personal details , tax file numbers is the credit score tile.

          • nismo on 01/12/2022 - 11:10
            +3

            @spal: This info should be in bold in the OP somewhere. There's a lot of text in the OP but a simple where to find would be more useful!

            I know the CBA app inside and out and still took too long to find this, a search also found nothing.

            • spal on 01/12/2022 - 13:18
              +1

              @nismo: Good point, thank you. Done.

              • TEER3X on 03/12/2022 - 14:38

                @spal: Can you put it in the first line of text, I missed it and had to scroll comments

                • spal on 03/12/2022 - 22:16

                  @TEER3X: Wouldn't go well with the first line, because of the way I have structured it. But, I have now put it in the second line. Hope that reads better.

      • kamelataturd on 01/12/2022 - 08:07
        +4

        Where in the app

        • Hangryuman on 01/12/2022 - 17:13
          +3

          after I logged on to the CBA app on my iPhone, I tapped on the top left circle showing my initials in capitals (guess that's what someone called my profile)

          then across the middle, I tapped the right hand square 'Credit score'

          it asked me my 4 digit PIN

          and then I followed the instructions - is my address still correct - 'yes'

          have you read and agreed to the terms and conditions - 'acknowledge and agree to CreditSavvy being your credit reporter or somesuch' - 'yes' and then it showed my result in about a second.

          if I go back there while still logged in, it showed the credit score already
          if I go back there after logging out and back in, it asked for my 4 digit PIN, and then showed the credit score already

    • toyapple9 on 01/12/2022 - 08:08
      +10

      Click on your profile logo (as initial of your first and last name) right above your full name on left side. You will see the credit score tab on right. Your adddress needs to be updated in file as it will check with experian and you need to give consent for that.

      • I like freestuff on 01/12/2022 - 08:21
        +2

        FWIW I had to update my app for the credit score tab to show up.

    • xphonerz on 01/12/2022 - 08:10
      +1

      Click on your profile icon on the top left, the choose credit score

  • Yola on 01/12/2022 - 08:02
    -1

    This Commonwealth account also has regular rewards offers such as $5/$10 off $100 spend in Coles/Myer that I have used often. This bank was arguably the worst of the big 4 as shown in the Royal Commission but this account is useful.

    • spal on 01/12/2022 - 08:05

      Do they now provide instant credit scores too? Genuine question. If so, I can update the post. Idea is to create a Wiki for all to use in future too.

      • BepisCola on 01/12/2022 - 08:07
        -1

        Yes, if you have an Equifax account and request one it becomes available instantly (I did this 2 days ago incidentally)

      • spal on 01/12/2022 - 08:09

        Okay checked with Equifax, you will still need to create an account https://registration.my.equifax.com.au/product-confirmation
        For anyone not a CBA customer, if you wish to use Equifax do that. @jvanna I would suggest look at the reasons you could neg a deal. This is clearly marked for CBA customers. Your comment isn't helpful at all why you negged this deal.

        • BepisCola on 01/12/2022 - 08:13
          -5

          You replied before I could edit, I don’t believe a service that’s already freely obtained elsewhere now being offered by CBA is a bargain. The term “credit score” is also mainly a marketing gimmick as it’s just their interpretation of the events in your report. Not saying I don’t appreciate your post though.

          • spal on 01/12/2022 - 08:26
            +3

            @BepisCola: It is not about what you believe. If you are here, we all expect that you will show all of us common courtesy of what the rules of the forum are. You did this two days back and did not share, because you thought free is not a deal is not an argument for OzB. Full price gaming consoles are posted here merely because stock is available. These posts help someone. People are wanting to buy the gaming consoles for nearly two years now and these deals help them.

            • BepisCola on 01/12/2022 - 08:37
              +3

              @spal: Fair enough, the neg was incorrect, sorry.

              • spal on 01/12/2022 - 13:19
                +1

                @BepisCola: Thank you for your understanding.

            • Ademos on 30/11/2023 - 08:35

              @spal: Are you a moderator, out of interest?

              • spal on 03/12/2023 - 22:57

                @Ademos: Sorry mate. No I am not. Was I too harsh on someone hehe?

          • Ademos on 30/11/2023 - 08:39
            -1

            @BepisCola: Im actually 100 percent behind you on this. It appears to me ozb has become subject to organised campaigns to push lame marketing content non organically.

            Add the chosen few standing by to shout down anyone that goes against their preferred grain, and its losing some of its flavour.

            Its to an extent a social site with a specific purpose, and much like posting pictures of your puppy on linkedin isnt relevant, this isnt a news site. Its a bargain site. I dont come here to check bloody stock levels, for instance, any more than i come here to track share prices

        • Quantico on 01/12/2022 - 08:33
          +4

          F#&* Equifax and their predatory bs. They get hacked and don't notify customers for months and months. They hold an insane amount of stuff.

          https://www.reddit.com/r/australia/comments/yeofln/a_rant_ab…

        • Blunglefortness on 28/11/2024 - 19:43

          I would seriously suggsst doing some research before doing anything with Equifax. They've been criminally negligent in handling peoples data in the past and when they had over 150 million customers data breached, their response was on par with BP in Deepwater Horizon.

  • pencilman on 01/12/2022 - 08:05
    +10

    Thank you++, Spal -really useful to know.

    Just tried, so easy to do via Netbank
    The steps are as follows: View Accounts - Financial toolkit - My credit score
    Instant and clear report

    For me the most helpful thing is not having to complete a request form with lots of identifying data - just click and go. ie. no need to provide drivers licence number, etc.

    • rjams23 on 01/12/2022 - 08:09
      +2

      Thanks .. was searching everywhere on this … i already have Credit Savvy account separately, but this is handy without all the ads in Credit Savvy

    • spal on 01/12/2022 - 08:11

      Thank you. I was surprised too. I get Credit Savvy reports monthly. It doesn't have the payment history detail. I was very surprised to see the level of detail. I guess that is what a lender gets to see too.

      • DoctorCalculon on 01/12/2022 - 19:28

        this service did not ask me for drivers license

        This is because you are already ID verified by CBA, and CBA simply pass on all of your ID details to Experian so they can pull up the matching profile.

  • xers on 01/12/2022 - 08:06
    +4

    Is this any better than Credit Savvy or Get Credit Score? They are free as well.

    • spal on 01/12/2022 - 08:13
      +1

      In my opinion yes. But, if you are a CBA customer why don't you try and see for yourself. In my Credit Savvy score I don't get to see monthly payment history status for all my credit accounts.

      • xers on 01/12/2022 - 08:23

        Are you sure? I just tried both Credit Savvy and Get Credit Score and could see full repayment history of all my accounts including home loans, credit cards, even BNPL accounts.

        For Credit Savvy it should be under Report > Accounts.

        • spal on 01/12/2022 - 08:28

          Thanks for the update. It could be new thing then. I checks the details every few monthly only. I checked the report after Optus debacle. Probably an update following the data thefts.

          • xers on 01/12/2022 - 08:35
            +1

            @spal: Nah I’m pretty sure I could already do that when I first tried out these services a few years ago.

            Having said that this is a useful post though, especially for existing CBA customers since you don’t have to register for a separate account.

          • El-Rhi on 01/12/2022 - 11:21

            @spal: Repayment history on creditsavvy has been there for at least 2 years

            • Ademos on 30/11/2023 - 08:41

              @El-Rhi: So cba is data sharing my details with a subsidiary it created to run a free report i can get by going directly to the source?

              Cool cool. Cool cool cool.

        • FirstWizard on 01/12/2022 - 17:24

          Hmm, I only see my credit cards. My home loan with ING is not shown.

    • Ibz on 01/12/2022 - 11:30
      +2

      Considering cba made credit savvy, they probably use the exact same backend and data sources

    • frewer on 28/11/2024 - 12:08

      There are only 3 main credit reporting agencies: Experian, illion and Equifax ini Au

  • sw0rdy on 01/12/2022 - 08:06
    +4

    How is it any different from using credit savvy directly? It isn't - it shows the exact same info. Clearscore is the other that shows experian score and report.

    • xphonerz on 01/12/2022 - 08:10

      Yep i can confirm i can see the exact same thing via credit savvy

    • artificial on 01/12/2022 - 09:30

      I bank with multiple institutions and don't feel comfortable giving CommBank all of my data. I signed up on a whim and who wants to bet in the next couple of months I'll be targetted with re-financing home loan offers etc.

      All of these apps pretty much do the same thing, but I use ClearScore and it does the job quite well. I'm not sure if other apps offer a similar feature, but CS also claims to monitor the dark web for data breaches etc. I haven't received any alerts for breaches yet, but with how loose companies like Optus and Medibank seem to be with their customers data it's only a matter of time ¯_(ツ)_/¯

      • b3au on 01/12/2022 - 09:51

        Yes, ClearScore uses Experian data - which is the same as Credit Savvy (or Finder)

        • ThithLord on 30/11/2023 - 14:13

          I used to get monthly updates from Finder - they stopped about a year ago, the OP prompted me to sign back in and check what was going on. Because I signed in, my credit score went up by 43 points …? What the?

  • opposablethumbs on 01/12/2022 - 08:12
    +2

    A description of the steps to find it in the app or Netbank would be useful.

    • pencilman on 01/12/2022 - 08:12

      please see my post a few above this

      • vid_ghost on 01/12/2022 - 09:05

        There is no toolkit in combank app.. only my credit score.. then it requires you to aprove sharing your data with another company..lol

    • spal on 01/12/2022 - 13:20

      Thank you. I have now updated the post.

  • avoidfullprice on 01/12/2022 - 08:12

    Wisr checks both experian and equifax score at the same time

  • spal on 01/12/2022 - 08:17
    +2

    Looks like the same question is coming back a few times. In my case, I have used the free monthly credit report from Credit Savvy, it did not have the monthly payment history details for all accounts. I am not associated with CBA. This is a post. If it benefits anyone it is good.

    • NotBritishorUK on 01/12/2022 - 08:21
      +2

      You’ve helped me mate, I didn’t even know the credit savvy one, I get an email from finder every month with my credit score but it doesn’t give payment history etc

      • Jessie Ryder on 01/12/2022 - 09:31
        +1

        Yes it does, log into your finder and you can see the same info as this.

        • NotBritishorUK on 01/12/2022 - 15:28

          I think mine doesn't show anything due to an error, it doesn't even show I have a credit card!

  • a73210 on 01/12/2022 - 08:17
    +4

    Info we share with Credit Savvy includes your current address and other details we have on file including your first name, middle name, last name, date of birth and driver’s licence number. If any of these have changed please visit your nearest branch with proof of ID to update our record before proceeding.

    Have'nt they got my details from all these leeks

    • spal on 01/12/2022 - 08:30
      +1

      You make a good point. For any other credit service provider, they will need to positively identify you. With CBA, as you are their customer, they already hold some of this information. So for accessing my file I definitely did not need to provide my drivers license.

      • Quantico on 01/12/2022 - 08:36
        +1

        You still provide your driver's licence, it gets transferred over to them, along with the rest of what was mentioned.

        • Ibz on 01/12/2022 - 11:32
          +1

          Cba owns credit savvy, the data isn't leaving cba apart from going to experian. There's no way around that if you want your experian credit history

          • Ademos on 30/11/2023 - 08:43

            @Ibz: Oh honey.

            If you think that little subsidiary is sharing the banks servers…. i mean. Your details are now sitting on a startups database.

            • Ibz on 30/11/2023 - 10:20

              @Ademos: I do know actually. CBA ventures run out of this little (big) thing called x15, which is literally within the cba building and utilises cba staff for many functions. X15 either buys start-ups or creates them. In this case credit savvy was actually created by CBA and shifted into the x15 division afterwards. It's all online, you can do a quick google and get accurate info. The db is probably on the cloud, like every other application these days. With correctly applied controls that's not an issue and is industry standard for banks now.

              • Ademos on 30/11/2023 - 11:26
                +1

                @Ibz:

                Credit Savvy is a trademark of CBA New Digital Businesses Pty Ltd. CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124.

                The point stands. It's a separate business, operating on separate infrastructure. If this separate business does have unfettered access to CBA's customer database it's a hell of a breach of privacy, even anti-competition.

                As a start up they simply will not have the tech/security teams of CBA itself, or the credit providers.

                They don't even retrieve your credit history from every credit provider, so you're getting a less accurate picture of the reports you're entitled to for free by simply reaching out to each agency. They check just one of the, what, major three? In return for your details in yet another honeypot? There's literally no point except being lazy.

                Regardless, at best it's an app feature. It's not a bargain. It's 1/3rd of what you were always entitled to elsewhere. For free.

                • Ibz on 30/11/2023 - 18:22

                  @Ademos: They use cba's security teams 😂 it's not separate infrastructure different to cba. Who has told you these things?! It doesn't have unfettered access, it has controlled access to only the systems that are required, that's how applications work. Netbank can only access your credit savvy data if you give it permission to. Anyway, it was created by CBA 7 years ago so it's really not a start up and I can bet you it was held to much higher compliance standards than other finance apps. Really the point of weakness is equifax cos that's the company which didn't patch a cvss 10 vuln even though the govt warned them about it and it was then exploited for the hack.

                  I'm not discussing the value of the deal, for that you can say what you like but it is a convenient way to lock your credit for the average user. I'm discussing the security claims you're making. Is it an extra source of data, yes. Could you reach out to each of the credit bureaus yourself, yes. Is it insecure, there's no such indication. Don't use it if you can reach out to Equifax directly, but it's pretty good for the average mum or dad to easily lock and monitor their credit after something like the Optus breach.

                  • Ademos on 01/12/2023 - 08:50
                    -2

                    @Ibz: For the last time, and acknowledging that you're now claiming insider information while not declaring an affiliation, there is nothing "pretty good" about involving a 3rd party in something that is free and easy to do directly with the source.

                    Agree to disagree, but theres really no excuse for this level of denial if you arent shilling for the company.

                    No, it does not lock your credit. It locks one provider out of several. Its completely misleading to imply its a one stop shop.

                    • Ibz on 01/12/2023 - 20:18
                      +1

                      @Ademos: I worked in the financial industry and know how it works. I am not affiliated as I am not a current employee and I was never an employee of this separate company (as you like to call it) credit savvy.

                      Refer to https://www.ozbargain.com.au/wiki/help:faq_merchants
                      And https://www.ozbargain.com.au/wiki/help:store_representative

                      I am just fighting misinformation because you were making claims on the way they work without having knowledge. Better not to comment on those things then… If you don't want to involve a third party that's fine, but why make false claims. It just ruins websites when they're filled with opinions written as facts which are wrong

                      Also I'm not shilling, if a product serves a good purpose I say so. Even if I worked for a company, if a product was bad I wouldn't recommend it because that's unethical to me

                      It's a lot easier to sign up and lock your credit with Credit savvy than it is directly from Equifax. The process is much smoother. I've tried it myself

                      • Ademos on 02/12/2023 - 09:53

                        @Ibz: Speaking of fighting misinformation, It doesnt lock your credit. It locks one provider, which is a minority of providers.

                        You still have to go through the normal process, and no, this is not difficult. Well. Maybe if youre incapable of putting on pants. Its more involved to open the account with commbank in the first place.

    • Quantico on 01/12/2022 - 08:35

      You're right to be wary. Just because we're held hostage to these mega corps doesn't mean we have to be happy about it, and we should be fighting back against them.

      Millions of people's identities are only a hack away from being compromised, and there's no restitution.

  • payless69 on 01/12/2022 - 08:23

    Great bank, great rewards, great share trading app.
    But failed on credit check!!

  • rodericb on 01/12/2022 - 08:25
    +3

    You will be able to check your CO2 balance soon too.

  • flyboysyd on 01/12/2022 - 08:28
    +1

    Scary actually seeing all those credit card churns for Qantas points :-)

  • zacsg1 on 01/12/2022 - 08:29
    +2

    Thanks for that, my score is 820.

    • freewhere on 01/12/2022 - 14:09

      Excellent

    • Notacommie on 06/04/2023 - 18:32

      I wonder if everyone is getting 820? Cos i so far seen 3 people getting the same score

      • JohnSauce on 30/11/2023 - 11:30

        825 here

      • shabaka on 30/05/2024 - 07:38

        867

      • localhost on 30/05/2024 - 07:44

        895

      • Joshminey on 30/05/2024 - 21:09

        789 here

      • iDeker on 28/11/2024 - 11:30

        I’m at 833. Whatever that means

    • tightm8 on 28/11/2024 - 13:05

      Should use that as a flex on your next date!

  • b3au on 01/12/2022 - 08:32
    +1

    Remember to also check Equifax, as

    It actually reports down to every credit account and their monthly payment histories, in arrears, paid on time, paid in full, etc.

    isn't correct - for me personally there are credit cards and loans that don't show on CommBank presumably as the lenders don't use Experian.

    • spal on 01/12/2022 - 08:36

      That is a good point. Not all lenders use all credit score exchanges.

  • UFO on 01/12/2022 - 08:34
    +1

    I think it's a bit of a conflict of interest having a lender do the credit check for you, and would rather have a 3rd party complete the process.

    I've been using Credit Simple for years.
    Simple interface, free, and reliable alerts to email if someone accesses your credit report.

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