This was posted 2 years 1 month 13 days ago, and might be an out-dated deal.

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$1 nbn Fibre 15 Days Trial (All Speed Tiers) + Surcharge @ OCCOM

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$1 nbn Fibre 15 Days Trial (All Speed Tiers) + Surcharge @ OCCOM
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DemocracyManifest on 09/10/2022 - 15:58 occom.com.au (369 clicks)
Last edited 10/10/2022 - 13:33 by 1 other user

Just having a look around at which providers are still doing trials, and Occom are doing $1 15 day no lock in on tiers up to NBN 250mbps. Not a bad deal considering it’s no lock in

No Lock-in
$0 Activation Fee
Unlimited Data
$1 for 15-day use. First monthly fee will be charged on the 16th day after your service activated
Offer ends on 31/10/2022.

$50 plan change fee
Payment surcharges: 1.21% for Visa and MasterCard, 3.52% for Amex and Diner, ($0.44 minimum), $0.44 per transaction for bank account

$1 15-days nbn terms & conditions

Internet Broadband nbn

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OCCOM
OCCOM

closed Comments

  • Herb Utsmellz on 09/10/2022 - 16:01

    Be a bit weird if you were locked in on a trial… wouldnt really be a trial then would it?

    • DemocracyManifest on 09/10/2022 - 16:13
      +1

      Yeah, I just posted this as it sounded like a good option to port to as there’s been a bit of a drought on free nbn deals

  • hpwqust on 09/10/2022 - 16:03
    +10

    it's no lock in does not mean you can benefit from this deal. They require a 30 day notice in their T&Cs. Otherwise you will be charged for another 30 days.

    • DemocracyManifest on 09/10/2022 - 16:12

      Is it enforced like exetel?

      • hpwqust on 09/10/2022 - 16:14
        +1

        Yes, I was with them.

    • hawkeye93 on 09/10/2022 - 19:30

      What if we use a one-time card like Zip? They can’t charge the second time.

      • ihfree on 09/10/2022 - 20:29
        +3

        They'd probably sell you to a debt collector or it may have an impact on your credit rating.

        You'd need to read the terms and conditions carefully. At the end of the day, it's just not worth it to save ~$30.

  • drfuzzy on 09/10/2022 - 16:05
    +5

    Not happy with these guys. I signed up for the previous deal then they called me to jack up the price saying my address is not eligible for the discount.
    Asked to cancel then a few days later they billed me anyway.

    • Associatedoccom @ OCCOM on 10/10/2022 - 10:44
      +2

      Hi DRfuzzy, thanks so much for your feedback and we apologize for the inconvenience caused.

      As per our previous reply in another post [https://www.ozbargain.com.au/node/726629], Occom honoured this offer for all customers who have successfully signed up and completed the first payment by 11:59PM AEST, 24 Sep 2022.

      For your specific case, we've tried to reach you by getting your customer ID but it seems we haven't received further replies. Could you PM me with your customer ID, and we will look into the case. Thanks!

  • HolyCr4p on 09/10/2022 - 16:08
    +3

    Hey OP,
    You should put this one : From the 16th day, Occom will charge the first-month monthly fee.
    Sound like an ads to me

    • DemocracyManifest on 09/10/2022 - 16:11

      I wrote that? ‘$1 for 15-day use. First monthly fee will be charged on the 16th day after your service activated’

      • HolyCr4p on 09/10/2022 - 16:16

        We pay extra bucks if we decide to continue lol. Is it saying they gonna deduct 1 dollar if we want to continue ?

  • 404notfound on 09/10/2022 - 17:45
    +1

    Dont trust this company. Shouldn't expect they have any after sales service.

    • zjz93 on 09/10/2022 - 21:36
      -1

      You say they have no after sales based on what? I've been with them for years and their cs is consistently on par with the better ones like abb when there are reasons to contact them for.

  • bobzor on 09/10/2022 - 18:47
    +1

    Looks like they have about 3900 fake google reviews

  • Watanabe1995 on 09/10/2022 - 18:47
    +1

    My experience with them is better than Mate, connection quality similar to superloop, tangerine, no problems.

  • ihfree on 09/10/2022 - 19:05
    +1

    They advertise no lock in and have a 30 day notice period. There are at least 30 days of lock in.

  • BBF on 09/10/2022 - 20:13
    +3

    Misleading deal. There IS a lock in of 30 days and this will incur a large monthly fee.

    If you wish to cancel the service within the 15-day period, no cancellation fee will apply but the minimum 30-day usage condition still applies

    • [Deactivated] on 09/10/2022 - 23:25

      No, you just fail at comprehension. If you read the line after it:

      Any cancellation requests received after the 15-day period will be processed in accordance with the existing cancellation process (30-day notice).

      Meaning, if you cancel within the 15 day period, the 30-day notice does not apply.

      • BBF on 10/10/2022 - 10:01

        I disagree.
        It states 30 days minimum if cancel within 15 day period.

        • [Deactivated] on 10/10/2022 - 11:11

          Do you really think the ACCC would let them get away with $1 for 15 days with no lock in, then force people to pay the $1 and an extra 30 days? They would get fined. No one is that stupid.

      • ihfree on 10/10/2022 - 10:01

        It's still 30 days locked in with "no lock in" advertised

        https://occom.com.au/15-day-nbn-use-terms-and-conditions/

        If you wish to cancel the service within the 15-day period, no cancellation fee will apply but the minimum 30-day usage condition still applies.

        • [Deactivated] on 10/10/2022 - 11:22

          That's the same line that BBF failed to understand. Are you intentionally quoting out of context, or are you incapable of reading more than one sentence?

          Any cancellation requests received after the 15-day period will be processed in accordance with the existing cancellation process (30-day notice).

          Same page you linked. The 30-day notice only applies if you cancel after the 15 days. No lock in means no lock in. Unlimited means unlimited. If you try to do anything underhanded, or confusing, the ACCC will fine you.

          1. Other fees, including the following (a) to (c) will be charged in the 15-day period:
            a. Any modem charge. If you choose to buy a modem (rather than BYO, or ‘bring your own), the modem won’t be refundable, other than your rights regarding the Australian Consumer Law (for instance, it’s faulty). The modems provided by Occom are unlocked and able to work with other NBN service providers.
            b. Any NBN New Development Charge or NBN New Copper Pair Charge. NBN charges this fee before the service is activated.
            c. Any additional charges outside the base monthly plan fee, such as static IP, onsite support, incorrect call out charge, etc.
            d. These fees will not be refunded if the customer requests to cancel either within or after the 15-day period.
          • ihfree on 10/10/2022 - 11:23

            @[Deactivated]: I confirmed with their support - they said it's a minimum 30 day term.

            1. If you wish to cancel the service within the 15-day period, no cancellation fee will apply but the minimum 30-day usage condition still applies. Any cancellation requests received after the 15-day period will be processed in accordance with the existing cancellation process (30-day notice). Please refer to the critical information summary if you cancel after the 15-day use: occom.com.au/terms/CIS/CIS_OCCOM_NBN_Unlimited.pdf
            • [Deactivated] on 10/10/2022 - 11:27

              @ihfree: Did you make it clear you were talking about the $1 for 15 days deal? My experience of support is that all they do is cut and paste. Their comprehension level tends to be quite low.

              There is no way this would pass the ACCC and there is no way they'd chase up a single month's fee through a TIO dispute.

              I won't be testing myself though, since I am currently using other freebies.

              • ihfree on 10/10/2022 - 11:30

                @[Deactivated]: It's right there in their terms and conditions for the $1 for 15 days. I don't see how else it can be interpreted.

                I personally won't be testing it as well. I object to no-lock in with notice periods or minimum terms. My original comment should mention the minimum term rather than notice period but the point still stands

                • [Deactivated] on 10/10/2022 - 11:31
                  +1

                  @ihfree: Well, we can agree to disagree. If anyone wants to be a guinea pig, let us know.

      • ValuexHunter on 15/10/2022 - 23:33

        Meaning the 30-day condition applies for both within the 15-day period and after the 15-day period..
        I don't understand how you are failing to comprehend it, it is quite clear.

        They don't need to chase the fee, they can simply charge it then if not paid sell it to a debt collector.

        • [Deactivated] on 16/10/2022 - 04:25

          No lock in means no lock in. You people are hilarious. The ACCC does not tolerate ambiguous or deceptive advertising.

  • Cinnamon Crunch on 09/10/2022 - 22:59
    +1

    Not a fan of their customer service/sales.
    Very pushy and they washed over my question and gave me a vague "you dont qualify for this deal" then offered me this deal mentioned. I declined instantly. I received multiple emails about needing my acknowledgement to proceed, I again declined, just to receive another repetitive email.

  • [Deactivated] on 09/10/2022 - 23:23

    Even before this deal that now has an expiry date, Occom had a 15 day risk free trial, a satisfaction guarantee, that had very similar terms. Charged $1, and if you cancel within 15 days, you won't be charged more.

    I never got around to trying them out because there were too many other free offers, but I had them on my list if I had nothing else.

  • coolsteps on 10/10/2022 - 14:52

    Do they do credit checks?

  • kehuehue on 19/10/2022 - 13:29

    Looking to churn came across this not a good deal.

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