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5G Home Broadband with Netflix & Optus Sport: 1 Month Free, $89/M for 6M, Then $99/M, $16/M Modem & $16/M Credit for 36M @ Optus

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Good deal if you are within Optus' 5G home broadband area.
Standard Netflix alone is normally $16.99/month.
Unlike Telstra, Optus gives uncapped data.
Plus either Cash Rewards or Shopback 's $70 cash back.
Upload/download speeds can go as high as +500Mbps/+100Mbps (equivalent to Lightspeed NBN that costs ~$140/month)… and as low as 10/1Mbps in bad weather.

$99 per month, month-to-month contract. First month free. $10 off per month for 6 months.

Repay $576 modem over 36 months ($16 per month). For each month you stay on this plan, Optus will credit your account $16 per month to offset the cost. If you leave the plan before 36 months, you will have to pay the sum owing.

Terms and Conditions

General
Offer available to credit approved customers. Available in selected areas. The Optus Fair Go Policy applies.

Serviceability

The 5G Internet service is only available in selected areas on the Optus 5G Network with the modem supplied by Optus. There may be technical or other reasons that affect your ability to access the service at your address. The service qualification check is an indication that you are within 5G coverage, it does not guarantee that your address is 5G serviceable. If you are unable to establish a 5G connection within the first 30 days, Optus reserves the right to:

• cancel your service contract with us; or

• offer an alternative home internet service.

The 5G Internet service must be used at the address provided during the service check. If at any time it’s detected that the Optus provided modem has been (or is being) used at a different location other than that provided to Optus in the original service check (i.e., service address), Optus reserves the right to suspend or cancel your 5G Internet service. If you decide to move, you will need to refer to “Relocating to a new address” below for more information.

Installation

You can self-install the 5G Internet Service. We recommend that you position the modem close to a window to maximise signal strength.

Equipment needs and Device Payment Plan

To use the service, you will need the Optus provided 5G modem and an Optus SIM. The cost of this device is $576. However, Optus will cover the $576 cost of the device if you remain connected for 36 months on a Device Payment Plan (DPP). During the 36-month term of the DPP, your device payments will be reduced by a prorated, monthly credit over the term of the DPP.

You will need to remain on an eligible Optus 5G Internet plan for the term of your DPP. If you cancel your eligible plan or move to an ineligible plan before the expiry of your DPP, your DPP will be cancelled and you’ll need to pay out the remaining device payments in full, calculated as $16 multiplied by the number of months remaining on Device Payment Plan (Remaining Device Payment Fee) and any applicable device credits or discounts will be forfeited. This is subject to your Australian Consumer Law rights.

Speed

5G coverage and speeds are variable on the Optus 5G Network. Your actual speed will depend on a number of factors including signal strength and proximity to the cell tower that you connect to, the presence of any obstructions between the modem and the cell tower, congestion, location and placement of the 5G modem in your house, distance from the Optus 5G tower, local conditions, hardware, software and general internet traffic.

In the event of an interruption to the Optus 5G Network service, your service may continue to operate on the Optus 4G Plus Network (if available) depending on the nature of the interruption. Learn more about 5G Internet speeds.

The Optus 50Mbps Satisfaction Guarantee

If at any time during the term of your eligible plan, you’re not satisfied that you are getting download speeds of at least 50Mbps, or you cannot receive a 5G signal at your service address, simply report the issue that you are having to us and we will investigate and check if it’s within the terms of our 50Mbps Satisfaction Guarantee (Guarantee).

Optus reserves the right to independently test the speed of your connection to ensure that you are receiving a connection speed of less than 50Mbps. If it is within the terms of our 50Mbps Satisfaction Guarantee (Guarantee), we will confirm your eligibility to cancel your service and DPP under the Guarantee. You must return the modem in good working order within 30 days of this confirmation of cancellation. If the modem is not returned or is returned not in good working order, you will need to pay out the Remaining Device Payment Fee. If you would prefer to retain the modem, you may pay out Remaining Device Payment Fee. If the 36-month term of the Device Payment Plan has expired, you do not need to return the modem.

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closed Comments

  • Don't think Optus Sport will be included for free from next month.

  • +1

    $6.99 for Optus sport from 1st August

  • +4

    "Optus will cover the $576 cost of the device if you remain connected for 36 months on a Device Payment Plan (DPP). During the 36-month term of the DPP, your device payments will be reduced by a prorated, monthly credit over the term of the DPP.

    You will need to remain on an eligible Optus 5G Internet plan for the term of your DPP. If you cancel your eligible plan or move to an ineligible plan before the expiry of your DPP, your DPP will be cancelled and you’ll need to pay out the remaining device payments in full, calculated as $16 multiplied by the number of months remaining on Device Payment Plan (Remaining Device Payment Fee) and any applicable device credits or discounts will be forfeited."

    Sounds like a 36 month contract. Makes the pricing less attractive.

    • Yep, they force you to buy their device as part of this plan.
      I've asked and you cannot get out of paying it out if you leave earlier than 36mths
      Also, coincidentally, I've had the worst dropouts in my area over the past few days (crazy weather, or just bad luck with NBN).
      I'm currently considering my options elsewhere.

    • -2

      It is the same with Vodafone and Telstra 5G, the latter also give you the option to buy outright up front. Basically you buy the modem but paying in instalments. Not the same as contract because you don’t pay for the remaining monthly fees like a phone plan.

      • +1

        No it's not - telstra allow you to return the modem. This is a contract by stealth.

        Included for new customers who stay connected for 24 months. If you cancel before 24 months you must return the modem in good working order.

        https://www.telstra.com.au/internet/5g-home-internet#plan

        • I stand corrected about the Telstra home modem. I was looking at the terms for the mobile modem.
          I still stand by my comment about paying for the modem in instalments is not the same as being stuck in a mobile plan contract. It’s effectively no different to you paying outright for the modem because that’s how much they cost retail. Only difference is if you stay the whole term, you basically get your money back on the modem.
          Noting that there is a get out clause to cancel, return the modem and pay nothing, if their service falls below 50mbps.

          • @Buy2Much: True, it's no different to paying outright for the modem, but forcing a customer to buy a $550 modem is a pretty crap arrangement.

            What makes it worse is they previously allowed you to return it if you decided to cancel, but actively decided to change their policy to be greedy.

  • +4

    I am paying $7/m for premium plan Netflix Turkey, so not a deal for me, and the floptus network.

  • +2

    Thing might be different in your area, but for mine, there service is pretty bad.
    The speed is great when they work, I was getting ~200mbps sometimes more. The problem is that it's not very stable, I was getting random ping spikes, dropouts and calling their so called "tech support team" would only get me the standard response "the network in your area is working fine, there's no report outage, etc. Have you try restarting your modem".
    So if you're only using it for browsing, watching movie then it should be fine. If you're thinking about gaming or anything that need a stable connection then I would suggest NBN (while still shit, is generally more stable in my experience)

  • +2

    Nearly sign this one up last month, and everything was fine until you realise that they tie you with the modem fee for 36 months. no thanks

  • optus … hell no

    • +2

      Vodafone … hell no, Telstra … hell no - someone says something like this on almost every mobile post, so I guess it depends on your location.

  • +1

    It's great overall, I consistently getting 500mbps outside peak and 300 during peak. 20ms latency

    I don't live in their 5G home internet service area, did a test with their prepaid mobile 5G and happy with the result. So end up with this plan.

    The weather condition does not seem to have an impact on the connection quality so far.

    Only gripe is their are using CGNAT, therefore you can't arrange remote access on Plex or other server without going through hoops. IPv6 doesn't seem to be happening soon.

    • Since you don't live in their 5G home internet service area, did you have to sign up in store?

      • +1

        Yes, I signed up in store, gave them an address that is in service area and ask for the Fetch box to be delivered to actual address.

  • Vodafone 2021 Black Friday deal still cheaper. Will need a decent deal in November- February on 5G home internet from some provider (Of around $60 for at least 100 Mbps plan, and hopefully as a continuation with Vodafone) otherwise might go back to CRAP NBN

  • Do they lock the sim and or modem to a particular area or group of cell towers?
    If not will it fall back to 4G?

  • I signed up with free router about 18 months ago, I’m about 1km from tower, 500+ Down 80 up near router, definitely slowing down lately and recently lots of issues on Teams, no idea if directly related or just my employers s@$t systems
    Shame the Libs gutted NBN eh!

    • I heard the same issue from people on east coast last 2 weeks, on both fixed NBN as well as wireless broadband. I am guessing bad weather and flooding…

  • Problem I have with 5G so far is the low upload speed (on mobile) while download is usually pretty good ~200mbps+… That's the same across all three carriers.

  • -2

    Aussie broadband paired with the $7 turkish Netflix deal is the way to go.

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