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Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

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Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE
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Associatedrfc850 on 11/05/2022 - 16:05 letsbemates.online (2927 clicks)
Last edited 12/05/2022 - 13:44 by 1 other user
MAY100

Switch your internet to MATE in May and enter the promo code MAY100 on signup to get $100 credit on your account once connected!

Applicable for any MATE nbn plan:

  • great mates nbn 25/5 | $59/month
  • best mates nbn 50/20 | $69/month
  • wireless mates nbn Fixed Wireless Plus | $69/month
  • soul mates nbn Home Fast (100/20) | $79/month
  • soul mates nbn Home Fast+ (100/40) | $89/month
  • elite mates nbn Home Superfast (250/25) | $99/month

$100 credit will be applied 28 days after activation. See T&Cs.

All internet plans include unlimited data, no lock-in contracts and award-winning Aussie support.

You can also save $10/month ongoing on the above prices if you bundle one of our postpaid mobile plans. All mobile plans use the Telstra Wholesale Network. See a coverage map.

Plus, this $100 credit offer is also available when you bundle nbn with our exclusive $40 for 80GB mobile plan as well.

Referral Links

Referral: random (85)

Referrer receives $50 bill credit.

Internet Broadband nbn

Related Stores

Mate Communicate
Mate Communicate

closed Comments

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 17:10
      +2

      No credit check, but payment method is direct debit via credit card only.

  • JoeTripodi on 11/05/2022 - 17:04

    Been using these guys for a few years no worries, gaming, downloading etc speeds are what they advertise. Also have my mobile bundled with them for $10 off per month.

  • Mortgagetightass on 11/05/2022 - 17:06

    what if we signed up a few days before may :(

  • flashi007 on 11/05/2022 - 17:14

    If I use these guys for my mobile, will I get a bonus if I switch to Telstra in 3 months (those $400 in jb vouchers if signing up for 12 month deals)

  • orin on 11/05/2022 - 17:17

    Seeing a lot of nbn plan switching currently. Have question on switching.

    I am currently with Belong and have their NBN modem. If I switch to Mate, do I need to buy their modem or log into the Belong modem and update username password IP details etc?

    Thank you for any insight.

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 17:23

      The Belong modem should work. You would need to log into it and update the PPPoE username and password.

      We don't have a guide specific for Belong modems, but you can see some examples of what you would need to do in our modem setup guides.

  • zombie hunter on 11/05/2022 - 17:18

    all we need now is a lgbtqia+ one called lesbefriends

    • Tiggrrrrr on 11/05/2022 - 17:20
      +5

      was that a tumbleweed ?

      • eciuj on 11/05/2022 - 18:26
        -2

        no, pretty sure it was a bigot.

  • EuphratesFate on 11/05/2022 - 17:19

    Dammit Mate, I just joined joined a week ago. Any chance I could get this applied for my next bill? Had the lady on chat mentioned about this, I would've waited!

  • cmyk on 11/05/2022 - 17:21

    Is Mate and More similar in terms of reliability and service?

  • Manche on 11/05/2022 - 17:24

    Current members?

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 17:24
      +1

      All current customers are eligible if they add a new nbn service.

      • Manche on 11/05/2022 - 17:28

        So if we change our current NBN plan to a different one we'll get the $100 bonus?

        • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 17:34
          +1

          No, changing a plan is not a new nbn service. If you add an additional service or move address and connect a new service, for example, you would be eligible.

          • RenVilo on 11/05/2022 - 18:41

            @rfc850: Add additional service.. like a sim card?

            • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:11

              @RenVilo: nbn service only.

              • Manche on 11/05/2022 - 21:23
                -2

                @rfc850: Can we cancel, move to a different provider then move back?
                Seems a bit rough to not include current members in the deal.

                • darkly on 11/05/2022 - 21:37
                  +2

                  @Manche: Maybe your not familiar with how marketing works?

  • Garbotoxin on 11/05/2022 - 17:25
    +4

    Have also had plenty of issues with MATE with nbn FTTP - would always get buffering issues on Twitch/Youtube Live from 3pm till 10pm at night. Contacted them and they said it was nothing on their end so in the end I went back to Superloop and all the buffering issues were gone.

    Probably something to do with the Vocus end since I believe MATE didn't have their own CVCs at the time - but this also means they have no control over this so your issues may not get fixed if you run into them.

    • EuphratesFate on 11/05/2022 - 17:34
      +2

      Getting similar issuss on Netflix and YouTube within that period. Funny thing is fast.com which I believe runs on Netflix servers report 4.5Mbps while speedtest.net reports around 95Mbps. I mean, what's with that Mate?

      • Garbotoxin on 11/05/2022 - 19:13
        +1

        Probably means there's throttling or priority assigned to speedtesting sites.

    • vash12 on 11/05/2022 - 18:49
      +1

      Same here buffering issues with youtube/netflix. Switched to AussieBB and speed issues all gone. YMMV

  • Alfredcloudjoy on 11/05/2022 - 17:30

    Perfect timing, spintel price just went up

  • Ronan2001 on 11/05/2022 - 17:32

    I have been with MATE for the last 18 months and am very happy with the service. The speed is always near max even during peak hours (100/20). I have a bundle with them which includes a mobile plan and voip home phone. I get a $10 discount per month plus a free bonus TIDAL music streaming service. How good is that?

  • Seven8Nine on 11/05/2022 - 17:33
    +3

    If you sign up via referral, promo code still valid ?

    • reunig on 12/05/2022 - 13:28
      +1

      Promo code and referral code are entered in 2 different sections so I assume so. But would be good for someone from Mate to confirm. I signed up anyway just now using both.

  • acersaurus on 11/05/2022 - 17:36

    Good deal because it's a wonderful ISP, been with them 2 years and no complaints ( would probably not think so highly of them had I not come from Belong.)

  • gimli on 11/05/2022 - 17:46

    Would mates recommend mates to get mate for mates of mates?

  • hemant on 11/05/2022 - 17:55

    I get error "Invalid Code" when using May100

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:11

      Try again, definitely working.

  • fozzie on 11/05/2022 - 17:56

    I signed up a week ago but didn’t use this code. I’m imagining I don’t qualify :(

  • slam6000 on 11/05/2022 - 17:57

    Running decent gear . Positive that mate has slowed down in last maybe 3 months even RJed - TV is not buffering tho .
    Had my ,pretty basic,TP LINK v1200 warranty replaced recently without any improvement. Also found via temp gun that these modems are running between 42 to 48° , with air-conditioning running , so I switch off when unattended with their permission to do so( says can reduce lifespan) - scared of a fire . Need to find a decent asus modem to test - need a backup anyway - any suggestions please ? Support , not bad but quick and not 100% upfront , has blamed the nbn but positive it was a lot snappier before . Been very content with mate and fees but will change and pay more if need .

  • huertano on 11/05/2022 - 17:58
    +1

    What's the IP situation? Static? cgnat?

    • fozzie on 11/05/2022 - 18:05
      +1

      You can request static for free. Not sure about cgnat.

    • Twix on 11/05/2022 - 18:17
      +2

      MATE give everyone a static IP by default. CG-NAT is not used.

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:27
      +2

      Static IP included. We don't use CG-NAT.

  • RenVilo on 11/05/2022 - 18:03

    Been with these guys for 3 years doing around 1.5tb a month. They are excellent. Had an outage for like 4 days on my area and they even refunded me for this time. Watch netflix play warzone and kid is non stop on either gaming or streaming. Can highly recommend them.

    • TomGum on 11/05/2022 - 18:41
      -7

      Do you think your kid doing non stop gaming and streaming is a good idea?

      • jakeh87 on 11/05/2022 - 18:47
        +5

        Do you think that’s your position to judge?

        • TomGum on 11/05/2022 - 18:58
          -5

          Well the poor fella may have no idea that too much screen time can cause attention problems, anxiety, and depression in kids. Not to mention obesity and other health issues. So no, I wouldn’t say I’m judging if my comment brings awareness to someone else.

      • RenVilo on 11/05/2022 - 20:07
        +4

        Well.. he goes to school, he playes with me, his sister and we have movie nights etc. But he does spend a lot of time in front of his pc. He is 10 and has created hos own games in Roblox. His animation skills are insane etc. He playes with his friends and they have a lot of laughs. He is trying to grow is youtube channel and learning the marketing aspect of this.

        I was about his age when i started spending the same amount of time in front of a computer.. of course without internet access and online gaming with friends etc. So i was a lot more isolated in this aspect. That said, i do not have depression, have no anxiety except for the fear of heights lol, i can talk to people, i have a very good job as a senior consultant earning a good package etc.

        So, no, if my kid can do what he is doing at his age and love doing it, learning useful things that he can use, not crap like they learn in school that is outdated. Then yes, happy for my kid to learn from sitting in front of his pc. But tx for the concern 😆

  • oceanlong on 11/05/2022 - 18:08

    lol damn, I activated my Mate nbn 3 days ago

    • jakeh87 on 11/05/2022 - 18:46

      Contact them and I’m sure they’ll apply it

      • oceanlong on 11/05/2022 - 20:59

        Unfortunately, live chat said the promo starts today so they can't apply it for me

        • jakeh87 on 12/05/2022 - 09:28

          Tell them you're going to Aussie Broadband and how disappointed you are. I am sure they'll be able to help you out.

  • boretentsu on 11/05/2022 - 18:19
    +1

    Disappointed in this promo. Joined mate a while ago because they said they offered low rates all the time without all the preferential treatment for new comers and now I'm seeing preferential treatment being applied.

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:15

      All current customers are eligible if they add a new nbn service.

      • boretentsu on 11/05/2022 - 19:20

        So add a second nbn service to my property?

        • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:26

          Yes, or a service at a different property.

          • Manche on 12/05/2022 - 09:20
            +3

            @rfc850: What does adding a second NBN service to the same property even mean?

  • jakeh87 on 11/05/2022 - 18:46

    I’ve been a mate customer for a couple of years. Couldn’t speak more highly of them. I game and have no issues with ping or loss of speed.

  • paulatsydney on 11/05/2022 - 18:54

    Incomplete or Invalid Promo Code Please Call 131413

    Thanks for posting, but when this issue got fixed, would you please let us know?

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:15

      Promo code is definitely working, can you try again?

  • kehuehue on 11/05/2022 - 18:54

    Is there any way to get 1 month free? Like sign up for 250 plan, pay them, then swtich away and ask the credit that comes 28day later to be refunded back?

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:16
      +1

      The Promotional Credit is not redeemable for cash, transferable, refundable, or convertible into any other form of property.

  • smarter_fool on 11/05/2022 - 19:15
    +1

    Will this work with cashrewards or shopback?

  • mbcd on 11/05/2022 - 19:27

    Can I cancel my current Mate service and sign up again?

    • Associatedrfc850 @ Mate Communicate on 11/05/2022 - 19:31

      No, it's only applicable to new services.

      • dlovep on 11/05/2022 - 23:51

        isn't that mean you add new service on port-2 then cancel the old service on port-1 will do….

  • zrmx on 11/05/2022 - 20:10

    Hi rep, is there a minimum period an existing customer need to be our of your service to be eligible?

    So for example, if one churns out to Launtel for 5 days and then churns back to Mate, does it classify as a new service?

    • Associatedrfc850 @ Mate Communicate on 12/05/2022 - 08:04

      Yes, it's 90 days.

  • Captain Hindsight on 11/05/2022 - 20:13

    Thanks op my Aussie discount ends soon. Any plans for 4g backup?

  • [Deactivated] on 11/05/2022 - 21:34

    Tempting, thanks.

  • Bargainolic on 11/05/2022 - 21:54
    +1

    Will the Telstra smart modem work with this service?

  • lzaonne on 11/05/2022 - 22:14
    +2

    I have put my connection date in June, but I received the invoice saying payment for period from todays date to next month. How does this work?

    • Associatedrfc850 @ Mate Communicate on 12/05/2022 - 08:10
      +1

      Explained here

      • smarter_fool on 12/05/2022 - 09:56

        Thanks so this means, in an 'unfortunate' situation if I am not satisfied with the service I will get a full refund of any advance that I have paid + my monthly subscription fee?

  • ayaka on 11/05/2022 - 22:17

    I'm getting

    there seems to have been an error with your payment:
    Failed to fetch

    • Associatedrfc850 @ Mate Communicate on 12/05/2022 - 08:11

      There are no issues reported with our payment gateway, if you're having issues, it would be best to call our sales team on 13 14 13.

  • coolsteps on 11/05/2022 - 23:11

    has any one chosen a future connection date in June and not been disconnected and invoiced early? I m afraid they might disconnect me from my current ISP early and charge me from the date of my order perhaps better to call up to place the order but then ill missed out on the shopback cashback?

    • smarter_fool on 11/05/2022 - 23:46

      Same here. The invoice starts from today but my proposed start date is end of the month. How will this work?

  • Skinnerr on 12/05/2022 - 00:04

    Sorry mate but im still paying $50 for 25/25 w/ Superloop!

    Can I dip after 5-6 months and churn back to superloop?

  • hongd on 12/05/2022 - 00:07
    -1

    That means you will have to use 2 months' in order to use the credit, which ended up paying $40 for 2 months if 50/20

    • hashtagbargain on 12/05/2022 - 09:42

      You also have to pay for the first month first.

      • hongd on 12/05/2022 - 09:50

        oh, got you meant. We will need to stay for 3 months :( $107 for 3 months.

        • hashtagbargain on 12/05/2022 - 10:04
          +1

          That’s true unfortunately. Personally I think these constraints make this deal unworthy.

  • cruel1337angel on 12/05/2022 - 00:57
    +1

    Was with mate 3 years ago and had consistent buffering, packet loss, online games were never playable every night during peak times. Raised concerns with tech support and ran some trace routes and pings only to them blame the game servers for the poor connection. I told them it's pretty obvious there's congestion on their network causing these issues but they maintain their story.

    Ditched mate for Aussie BB and then now on superloop. The few times I've had to call customer service for an issue both ISPs have been able to talk me through addressing the issue and any questions I had.

    Upvoted all comments about the poor quality of service during peak times. Avoid Mate at all costs if you want to use internet during peak times.

  • OldBugger on 12/05/2022 - 01:57

    Been a while since I churned. How long before your current provider's bill due date do you put in the application?

  • Gherkin on 12/05/2022 - 05:13

    I had mate for a couple months and it was so so slow during peak times had to churn, off peak was just ok.

    I was on their 100/20 plan and it was slower during peak time then my previous belong 20/10 plan. I logged multiple tickets and all with resolution as was "within specs". They did prioritise traffic to speedtest.net (very dodgy should be reported to TIO ) but real world test were very poor, e.g. other speed test sites, super slow downloads from PSN and breaking up streaming services.

  • Subere on 12/05/2022 - 07:38
    +1

    I was considering switching over even prior to this deal but all these negative experiences are turning me off.
    What connection are people on that have slow speeds and dropouts?

    I'm on FTTP in a new apartment building and never have any issues with Optus. I don't want to waste my time switching just to have issues and frustration.

    • ef7411 on 12/05/2022 - 13:14
      +1

      I have HFC on the 250/25 plan and experienced extreme packet loss and buffering during peak times every day. My boyfriend has FTTP on the 250/25 and experiences the same network issues as I. He is still with Mate until the end of the month, but I dipped early because it was unbearable with 5 power users in my household. He contacted the support team, and they keep delaying the fix date so he will be leaving after the billing cycle ends.

  • g2024 on 12/05/2022 - 08:17

    I signed up back to mates like a week ago after being with more for 6 months. Any possibility I could get the credit ?

    • g2024 on 12/05/2022 - 12:16

      Just got off a call with mate Support. Disconnect and reconnect on the same day with the code to get the credit.

  • CaffeineCruiser on 12/05/2022 - 08:18

    Is there a difference between “Telstra” and “Wholesale Telstra” in terms of network coverage/support?

  • Everest99 on 12/05/2022 - 09:11

    $165 for modem? Can I use my existing TPG modem?

  • arzh2 on 12/05/2022 - 09:24

    Can't get the sign up form to load.

  • RenVilo on 12/05/2022 - 11:25
    +1

    No idea wtf happened. My internet died out this morning and been spending over an hour with support on chat and 30min holding on the phone. Service was good but seems they are getting more people and can't handle it. PS: If you ever speak to Mandy (if that is her name) from support.. Rather burn your computer. It will be more useful than wasting your time talking to her/him/it

    • karansuper on 12/05/2022 - 11:44
      +1

      Did you get a new connection with this deal? or were you previously on mate?

      I got a new connection and have the same issue. Got disconnected in the morning. Have been on a call for an hour. TPLink modem was reset all correct details were entered still not working.

      Tech has no idea what is wrong. Raised an issue with the fault team and now waiting.

      Do let me know if it works for you.

      • RenVilo on 12/05/2022 - 12:35

        Spoke to someone on the phone as well. They raised a ticket with NBN… It's not a DSL issue its an account issue. Something is screwed up on their side and they don't want to own up to it (my 2c anyway…)

        I've requested an account with Republic to see if that resolves the issue and if my ping is better when playing games with people from South Africa haha.. Doubt it will be but have nothing to lose. They provide a 30 day money back so… Will let you know when I hear anything from them. Please do the same.

        • karansuper on 12/05/2022 - 12:36

          Great.. Did you get a new connection with this deal? or were you previously on mate?

          • RenVilo on 12/05/2022 - 12:50

            @karansuper: I have been with Mate for over 3 years. But reading comments here I was wondering if my ping could be better and I noticed the 30day money back and Gamer Pro (I think this is more marketing) but decided to give it a go. Republic has a 6 months $10 discount and the prices are the same it seems so decided to give it a go. Now just waiting for the login details.

          • RenVilo on 12/05/2022 - 16:22

            @karansuper: Ok, so I got feedback from the escalated ticket. The reason I have no internet is that I want to move to MyRepublic. Back where I'm from you can have a million ISP accounts as it doesn't get locked to anything but seems different here. They use your MAC and pin your account on that. When you move to a new ISP then they deactivate your MAC and the new ISP enables it. So basically 1 ISP takes ownership of your service.

            but MyRepublic wants to now send someone out to my house to install n NBN box (I Have FTTN) and this can take several days. They already activated it so they took ownership meaning Mates can no longer assist. I am going to cancel with myRepublic and get Mates to take ownership again. What a $*#&up

            • karansuper on 12/05/2022 - 16:27

              @RenVilo: Sounds crazy that they would let you have no internet for days. Anyways, I just migrated to mates. So, mine is a different issue.

  • Ametric on 12/05/2022 - 11:43

    been with mates for ages, is there any bonus for existing members?

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