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[Citibank Credit Cards] 5% Cashback (Up to $100) on $500 Spend of Eligible Retail Shopping [Opt In via Citi Mobile App]

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[Citibank Credit Cards] 5% Cashback (Up to $100) on $500 Spend of Eligible Retail Shopping [Opt In via Citi Mobile App]
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Llamsy on 03/11/2021 - 20:08 www1.citibank.com.au (8644 clicks)
Last edited 03/11/2021 - 22:29 by 1 other user

Opt in via the Citi Mobile® App by 20 Nov 2021 - Available to the first 10,000 primary credit cardholders.

5% cashback (up to $100) on $500 or more of eligible retail shopping

Noticed this offer within the Citibank app. Need to opt-in before November 20.

Spend $500 or more on eligible retail spending (excludes supermarkets and petrol). In one or more transactions online and in-store between 24 Nov - 1 Dec.

Get 5% cashback (up to $100) credited to your account.

5% Citi Cards Cashback Terms and Conditions

*To be eligible to opt in via the Citi Mobile App your Account must be open and in good standing. To be eligible to receive 5% cashback (up to $100), you (the primary cardholder) must opt into this offer by 11.59pm AEST by 20 November 2021 and receive confirmation that you have successfully opted into this offer via the linked landing page.

You must then spend $500 or more in one or more transactions on eligible retail shopping from 12.00am AEST on 24 November 2021 to 11.59pm AEST on 1 December 2021 (Promotion Period). Only spend on the primary cardholder’s credit card including spend made with a Linked Diners Club Card will count toward the offer. Excludes transactions made through a third-party establishment or payment processor. Eligible retail shopping includes spend made online and instore from merchants that are classified as retail (excluding supermarket and petrol) and will be determined based on card scheme information ultimately provided either by the merchant (including individual outlets) or its financial institution (including information about the type of business conducted by the merchant. If, for example, a shop is not classified as a retail merchant by the card scheme, it will not be treated as "eligible retail shopping" for the purpose of this promotion. Cashback will be calculated on your total eligible spend during the Promotion Period based on the Australian Dollar amount and will be credited to your Account within 60 days from the end of the Promotion Period provided your Account is open and in good standing. Cashback will not be credited to your Account if the qualifying spend is refunded or reversed. Cashback will reduce the outstanding balance of your Account but will not count towards your next monthly repayment obligation. Cashback is not redeemable for cash or other payment form. Please note that if you have a Balance Transfer you will be charged interest on any spend that you make.

Financial Cashback Citi Credit Card

Related Stores

Citibank Australia
Citibank Australia

closed Comments

  • SBOB on 03/11/2021 - 20:17
    +3

    If, for example, a shop is not classified as a retail merchant by the card scheme, it will not be treat ed as "eligible retail shopping" for the purpose of this promotion

    No idea how you'll know if a place is elligible until after the fact :/

    • verio on 03/11/2021 - 20:46
      +1

      Same. I have opted-in in the app but after reading the terms & conditions twice I still have no idea where I can and where I can’t spend money towards this cashback.

      • jace88 on 03/11/2021 - 23:04
        +1

        Reminds me of these equally opaque and difficult to achieve credit card rebate schemes from when I lived in Singapore!

    • theblake on 05/11/2021 - 11:47
      +1

      well, most people aint gonna spend $500 just becuase of the cashback, but if you do and you get it, then winning :)

  • bird380 on 03/11/2021 - 20:20
    +1

    Targeted :( where did you find it?

    • lamsy on 03/11/2021 - 20:38
      +1

      Once logged into Citibank app, on the summary page under the credit card balances there was a banner for this offer.

      • jimwh on 03/11/2021 - 20:46

        Can you still see in after you opted in?

  • kerfuffle on 03/11/2021 - 20:21

    Citibank app doesn’t work on the new Pixel phones rip

    • No on 03/11/2021 - 20:36

      Same issue here. Do you get stuck on the initial blue screen?

      I installed the app on an old phone and they have a message in the app saying to uninstall Android System WebView to fix it but it didn't work for me. I have been pulling my hair out trying to fix this, I wish they put the message in the play store rather than in the app that isn't friggen workin.

      • kerfuffle on 03/11/2021 - 20:42
        +2

        Mine won’t even get to the blue screen. Open app, flashes, and immediately closes.

        Don’t get me started on the lack of GPay, either …

        • nightelves on 03/11/2021 - 20:54

          So not worth getting Pixel 6 then?

        • aleayr on 03/11/2021 - 21:05

          Developer mode on? Coles Mobile Wallet app which is run by Citibank recently does exactly the same thing on my phone. Flashes open, immediately closes. Read on the Whirlpool forums that Citibank have implemented new 'security' features. Turned it off, app started working again. Annoyingly.

          • kerfuffle on 03/11/2021 - 21:06

            @aleayr: Nope. Considering it’s a brand new phone, I would hope developer mode isn’t on …

    • nerdinary on 03/11/2021 - 21:32
      +2

      It's not really a pixel issue, the app hasn't been updated to work with the new android Webview. I think they're slowly rolling out an update, mine started working again today.

      • kerfuffle on 03/11/2021 - 21:42

        Yeah. I just tried and still not bloody working. Just as well I have my iPad mini 6

      • tunzafun001 on 03/11/2021 - 22:04

        I got a message from Citibank saying the issue with Android phones has been fixed. Can't confirm nor deny as to get it to work I installed the app on my old $30 Alcatel 4.5 (Android 5).

    • theblake on 05/11/2021 - 11:48

      Citibank fixed this with app update late October.

      • kerfuffle on 05/11/2021 - 11:55

        Nope. Still not working on Pixel 6 Pro. If you’re on Android, just check out the reviews of everyone else complaining about the same thing.

  • yht on 03/11/2021 - 20:29

    Is Amazon included ?

  • jimwh on 03/11/2021 - 20:33
    +1

    I saw in the citibank bank briefly but after I opted in, it was gone and I couldn't find it anyway. Never received email from them.

    Had a chat with citi rep but he has no idea either…

  • jonske on 03/11/2021 - 20:36
    +10

    citibank still no google pay :(

    • tdth99 on 03/11/2021 - 21:56
      +1

      They are so, so crap.
      No G Pay, app is a dog's breakfast and doesn't work on Android 12, and terrible unclear offers like this one.
      Only have a card because I have it fee free as a backup to an Amex. Otherwise… Can't believe anyone would pay

      • lawyerz on 03/11/2021 - 22:41

        lol same. Fee for life card, shittiest service ever

      • starburstyellow on 03/11/2021 - 22:45

        Works fine for me on my Pixel 3 (running Android 12). But yes app doesnt feel as smooth as previous, but does work. And in fact opted in no issues.

  • ValueInvesting on 03/11/2021 - 20:36

    Thanks for posting. Looks like it's not targeted but limited to the first 10,000 primary cardholders.

  • hanofee on 03/11/2021 - 20:39

    How do u opt-in? Are we supposed to get an email for that? Or any link to opt-in?

  • kerfuffle on 03/11/2021 - 20:46

    I just installed the Citibank app on my iPad and saw the offer, so opted in.

    • hanofee on 04/11/2021 - 08:12

      Thanks for the link, easier to find using that

  • impoze on 03/11/2021 - 20:59

    opted in, now to see where is eligible.

  • spoddar01 on 03/11/2021 - 21:07

    opted in, but too vague to understand if it will be a deal finally

  • jimwh on 03/11/2021 - 21:08

    is charges from ZIPpay considered as retail?

    • kerfuffle on 03/11/2021 - 21:23

      No; that’s a third-party payment processor

      • jimwh on 03/11/2021 - 22:11

        My understanding that PayPal is a third party processor, zip is a.merchant and classified as retail and personal in my stg credit card

        • kerfuffle on 03/11/2021 - 22:14

          That’s St George. Citibank may be different.

          • jimwh on 03/11/2021 - 23:44

            @kerfuffle: I will ask the rep if my past Citibank charges are retail.

            • Eeples on 04/11/2021 - 07:56

              @jimwh: Asking a Citibank rep something Imo is seldom worth $100.

        • theblake on 05/11/2021 - 11:52

          Paypal transactions do not have a merchant classification (whatever the acronym is) or its always "payment gateway" there isnt any way for a bank to know what business the merchant does. Thats why every bank that gives extra points for certain busines types always says 'except paypal', its not that they hate paypal, they just dont know.

          I recall AMEX said "we assign all paypal to retail shopping"

  • PoKGuy on 03/11/2021 - 21:18

    Done, opted in.

    Will try to do my Xmas shopping in that week (up to $2,000).

    • grasstown on 03/11/2021 - 23:34

      Don’t forget $500 or more

      • PoKGuy on 04/11/2021 - 21:46

        Yes, correct, transactions > $500 in one or more transactions on eligible retail shopping.

        Get myself some new work clothes and a bike for my son.

        • grasstown on 04/11/2021 - 22:49

          Good point I actually misread it. I thought each eligible transaction had to be over $500

          • hanofee on 05/11/2021 - 17:11

            @grasstown: So, we can do small-2 transactions in that week but will only get 5% if the total spend is between $500-2000?

            • grasstown on 05/11/2021 - 18:16

              @hanofee: I plan to do a 2000 spend so won’t need to find out

  • julz15 on 03/11/2021 - 21:34

    So vague…eligible retail….so many questions…does that includes eBay or Digidirect. Almost a try and hope for the best…

  • Takeonme on 03/11/2021 - 21:37
    +1

    I got a different offer. My available balance as cash at 0%p.a and a one-off 0.9% fee. And a $200 gift card. Pretty sweet.

    • [Deactivated] on 03/11/2021 - 22:50

      $200 GC sounds nice. Only got $100 a few times so far

    • Eeples on 04/11/2021 - 08:05

      For 0.9% and 200gc you need to pay it back in 6 months.

      • Eeples on 04/11/2021 - 09:30

        Oh, the $200gc is only available for ready credit not credit card.

    • Kikkoman56 on 04/11/2021 - 08:25

      They offered me that but I never accepted, the minimum was too high. They tried again with a different offer and I bit.

      We have noticed that you have not used your Citi Lending Account ending in xxxx in a while.

      To get you restarted, you have the opportunity to receive a $100 eGift Card from your choice of Myer, JB Hi-Fi or Woolworths when you spend $200 or more on cash advances or retail purchases between 1 November 2021 to 31 December 2021.

  • ilubbargains on 03/11/2021 - 22:05

    Fingers crossed Westfield gift cards via concierge are classed as retail

  • spiff on 03/11/2021 - 22:07

    *To be eligible to opt in via the Citi Mobile App your Account must be open and in good standing. To be eligible to receive 5% cashback (up to $100), you (the primary cardholder) must opt into this offer by 11.59pm AEST by 20 November 2021 and receive confirmation that you have successfully opted into this offer via the linked landing page.

    You must then spend $500 or more in one or more transactions on eligible retail shopping from 12.00am AEST on 24 November 2021 to 11.59pm AEST on 1 December 2021 (Promotion Period). Only spend on the primary cardholder’s credit card including spend made with a Linked Diners Club Card will count toward the offer. Excludes transactions made through a third-party establishment or payment processor. Eligible retail shopping includes spend made online and instore from merchants that are classified as retail (excluding supermarket and petrol) and will be determined based on card scheme information ultimately provided either by the merchant (including individual outlets) or its financial institution (including information about the type of business conducted by the merchant. If, for example, a shop is not classified as a retail merchant by the card scheme, it will not be treated as "eligible retail shopping" for the purpose of this promotion. Cashback will be calculated on your total eligible spend during the Promotion Period based on the Australian Dollar amount and will be credited to your Account within 60 days from the end of the Promotion Period provided your Account is open and in good standing. Cashback will not be credited to your Account if the qualifying spend is refunded or reversed. Cashback will reduce the outstanding balance of your Account but will not count towards your next monthly repayment obligation. Cashback is not redeemable for cash or other payment form. Please note that if you have a Balance Transfer you will be charged interest on any spend that you make.

  • ultrasonix on 03/11/2021 - 22:09

    Thanks!

  • p3x on 03/11/2021 - 22:40

    Do CitiBank have some kind of strict lending criteria? I've tried twice in the past to get similar cashback cards and been rejected despite making well above median a year

    • starburstyellow on 03/11/2021 - 22:47

      Citibank are notorious for being polar extremes. I find if you are able to get Citi once before, getting it again on other cards later wont have issues. Where as if you were declined, will continue to get declined with no reasons given. Ive been bless to be on the approved train and was able to do few times the Citi, Virgin Monday, QF money train.

  • zzzsianzzz on 03/11/2021 - 22:53

    i didnt have error with my new update.

    for people with error.
    Important Notice : Some Android users may experience issues with the Citi Mobile® App after the recent upgrade from Google. We are working on it, meanwhile please uninstall 'Android System WebView' app from your play store to continue using the Citi Mobile® app.

  • UFO on 03/11/2021 - 23:08

    Citibank is the Harvey Norman of credit cards. I won't touch them regardless of price or offer.
    Horrible company, horrible service, horrible fees.

    • Domingo on 04/11/2021 - 08:11

      While I don't think they're great, card fee free for life and letting me pay rent without fees for rewards points is kind of the opposite to horrible fees

    • hanofee on 04/11/2021 - 08:14
      +1

      Well, there’s no fee and u missed out on a lot of deal this year if u just search Citibank on ozbargain. Best credit card of the year for me

  • SilverRanger on 03/11/2021 - 23:49

    Also got a separate promotion from them to spend $3000 between 1 November 2021 and 31 December 2021 to receive a $100 eVoucher. I guess the 2 offers can stack and earn $200?

    • hanofee on 04/11/2021 - 08:17

      It would. Also your offer seems to count any spending including bills when I got it earlier this year

  • odysseus on 04/11/2021 - 00:39

    Annoying that they make another offer app only.

    They seem to be obsessed that everyone uses a mobile to deal with them.

  • leiiv on 04/11/2021 - 01:10

    Is there a way to actually find out about and confirm this "card scheme information" by doing some testings?

  • dbglt on 04/11/2021 - 05:11
    +1

    Doesn't come up at all in my citibank app - odd.

    • Domingo on 04/11/2021 - 08:11
      +1

      It was on the main page near the bottom, not on the rewards tab

  • mick123 on 04/11/2021 - 09:21

    Assuming you can't buy wish gift cards

    "Eligible retail shopping includes spend made online and instore from merchants that are classified as retail (excluding supermarket and petrol)"

    • kerfuffle on 04/11/2021 - 09:22
      +2

      Could possibly buy them from Big W or BWS?

      • jaypeee on 04/11/2021 - 14:42

        How would they know if you purchased a gift card?

        • kerfuffle on 04/11/2021 - 14:43

          That's not what the question is. They wanted to know where you can buy Wish gift cards at a retailer that isn't a supermarket or petrol station.

  • SmallBigCat on 04/11/2021 - 10:32

    Is there a way to confirm whether I've opted in? I think I've opted in but there is no email for confirmation, and the offer no longer available in App.

    • Kikkoman56 on 04/11/2021 - 18:55
      +1

      Yeah I had the same problem, there's nowhere to check. Doesn't surprise me though, their website is garbage and so is the app.

    • lookwithin on 23/11/2021 - 20:48

      I received an sms today to say "Thanks for opting into your Citi Cards Cashback offer. Don't forget to spend $500 or more, in one …"

  • merivetio on 05/11/2021 - 10:04
    +1

    I think this is expired now/reached the 10,000 sign-ups. No sign of being able to opt-in in the mobile app.

    • kerfuffle on 05/11/2021 - 10:08

      Guess they reached the 10K cardholders cap

  • vuithe on 05/11/2021 - 10:54

    Confirm I could still opt in as of 5 minutes ago

  • fedex11 on 05/11/2021 - 13:20

    Where does people see the banner in the app? I’m using iOS but the app is so buggy and unable to log in until after several attempts. And once logged in, I couldn’t see any banner in all of the sections. Maybe I’m not targeted…

  • Moo Deng on 07/11/2021 - 23:47

    So does each transaction have to be a minimum of $500 tog eg the cashback?

    Or you can do multiple transactions to reach the $500 amount?

    • kerfuffle on 08/11/2021 - 03:46

      Spend $500 or more on eligible retail spending (excludes supermarkets and petrol). In one or more transactions online and in-store between 24 Nov - 1 Dec.

      Pays to read the OP …

  • LakeVostok on 09/11/2021 - 14:47

    Thanks Op. So where are people thinking of spending $500?

    • hanofee on 11/11/2021 - 22:57

      Gift card?

  • franknet on 11/11/2021 - 22:52

    I hope purchases at Myer is counted

  • directflight on 17/11/2021 - 10:12
    +7

    Spoke to call centre. Although they insist there is no "list of qualified merchants" they were able to confirm on record that purchases from the following retailers would "definitely 100%" qualify for this rebate.

    These are the retailers I specifically checked off with them as I know I'm very likely to make a purchase in that period:
    - Microsoft online
    - JB Hifi
    - Harvey Norman
    - Amazon Au
    - eBay

    • awesomewilly on 23/11/2021 - 22:00

      eBay - so directly using your credit card and purchasing from any seller? Might be interesting esp. with the current Bing Lee/TGG/other promos going on.

    • KingNgope on 23/11/2021 - 23:27

      Thank you for sharing!! Now time to go shopping for the latest Apple Watch.

  • jimwh on 20/11/2021 - 09:40

    Did anyone get the confirmation?

  • kerfuffle on 23/11/2021 - 18:32

    Just got a text and an e-mail thanking me for enrolling into the offer (if anyone was after a confirmation)

  • mrderrickc on 23/11/2021 - 18:34

    Completely forgot about it till the sms just now.

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