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[NSW] Free 25GB Data, Public Phone Usage, Call Diversion for Flood Affected Telstra Customers @ Telstra

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[NSW] Free 25GB Data, Public Phone Usage, Call Diversion for Flood Affected Telstra Customers @ Telstra
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Taegukgi on 24/03/2021 - 13:30 exchange.telstra.com.au (260 clicks)

For those affected, please stay safe.

Short term measures (for Telstra customers who have suffered a short-term impact, evacuation or fault):

  • Free use of Telstra public payphones in the affected areas
  • Free call diversion from an affected fixed home or business phone service to another fixed or mobile service of the customer’s choice, regardless of the carrier
  • 25GB data pack for post-paid mobile customers (30 day expiry, not transferrable to another service)
  • 25GB data and free calls for pre-paid mobile customers (30 day expiry, not transferrable to another service)

Long-term measures (for Telstra customers who have suffered severe damage to or loss of their premises):

  • Free call diversion from the customer’s Telstra fixed phone service to another Australian fixed or mobile service of their choice, regardless of the carrier. This offer is applicable for a maximum period of 6 months from the date of the disruption.
  • In addition, Telstra will apply a one-off credit up to the value of $500 inc. GST to the customer’s Telstra fixed phone account to help cover the costs of the following, if required:
    • Connection of a Telstra fixed phone service at one temporary residence
    • Re-connection of a Telstra fixed phone service at the customer’s original permanent premises
Mobile Disaster Relief

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closed Comments

  • dust on 24/03/2021 - 13:39
    +2

    Is this a deal?

    • havebeerbelywillsumo on 24/03/2021 - 13:47
      +2

      Maybe not but for those who don't read forum posts it may be handy……personally these in emergency posts can be quickly ignored so keep 'em coming.

      • jv on 24/03/2021 - 13:53
        -2

        Maybe not but for those who don't read forum posts it may be handy…

        Maybe post it on OzHandy then….

    • jv on 24/03/2021 - 13:52
      -3

      Nope…

      Just Telstra marketing trying for more free publicity…

  • jv on 24/03/2021 - 13:55
    -3

    By the way, this is not a Freebie.

    It is only for paying Telstra customers.

    • havebeerbelywillsumo on 24/03/2021 - 13:59

      If I was a customer I'd still like to know, can't evaluate it as good/bad/indifferent till I'm notified it exists (like the ears too!)

      • jv on 24/03/2021 - 14:00

        If I was a customer I'd still like to know

        That doesn't make it a freebie…

        • havebeerbelywillsumo on 24/03/2021 - 14:05

          So it's under the wrong heading perhaps, after all it's free extras.

          Personally never look. It's all about the content, then go from there IMO

          • jv on 24/03/2021 - 14:08
            -1

            @havebeerbelywillsumo:

            So it's under the wrong heading perhaps

            Nope, it's been tagged as a freebie and it's not a freebie.
            It requires a paid service.

  • havebeerbelywillsumo on 24/03/2021 - 14:14
    -1

    Pointlessly splitting hairs IMO, my attention span is exhausted (but you keep posting here there and everywhere please, like your work generally thanks).

  • furythree on 24/03/2021 - 14:27

    article written by campbell simpson

    looks like hes moved on from gizmodo

  • californiason on 25/03/2021 - 11:11

    How do you get the 25GB free data for Prepaid customers?

    I am in the affected area, and didn't get 25GB.

    The Prepaid staff have no idea about this.

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