Everything in Colorado Store Marked Down to $10, received an email this afternoon and all letover stock is marked down to $10, only limited range left and all the Denim is gone but still some shorts, shoes & shirts still available. Email says that site will be closed before Christmas just like all the stores were earlier this year
A few days later, my own case of wine showed as delivered, but never was. They never did find my wine - expect someone is having a great Christmas. I am now trying to recover my payment, but since it was part paid through a group buy site, this is getting harder & harder.
Based on my experience, the tracking system can not be trusted beyond the parcel has been lodged. Seems AP is too busy to deliver to the right person!
I just hope my 2 Colorado deliveries make it!!
First (of 2) shipment arrived & signed for. 2 parcels - only 10 of the 12 items ordered. But 2 cargo pants short of the full order (CARGO PANT 117911326 Nero). All fitted perfectly, great quality & I just want to wear them all the time the pants, shorts & shirts are so comfy.
Happy! Happy! Joy! Joy!
Received 100% of second consignment this morning - Polos, Shorts & shirts (ordered 16/12). Both were delivered by regular Australia Post staff, not the "Christmas Casuals" who got the last deliveries wrong.
Exactly the same for me.
let's just say that Australia Post is terrible. They keep delivering my mail to the wrong address - it's the right street and number, wrong bloody suburb. Also been waiting on a parcel from Amazon UK that was bought on the 22nd of November, still hasn't arrived…
Just got my shipping confirmation, order was on the 15th. #30804, standard shipping
wats the status on auspost?
Thanks MarteeDee for the post, I managed to buy a couple of items…I ordered on the morning of 16th Dec, got the despatch email on 20th Dec, got the missed parcel note in the mailbox last night and picked up from AusPost this morning. I just got the standard shipping so I'm really pleasantly surprised it arrived before Xmas.
I must say lots of people seem to have issues with AusPost but with all my online orders they've been really fast, Amazon UK usually gets to me within a week, 1.5 weeks at most and they haven't lost anything of mine yet.
I got my parcel today. But out of 10 items, there are only 3 items in it.
i just got mine also today i got half of what i ordered…..hopefully thats not it
I got my order. No tracking though. I am happy. Some stuff missing. 2 order combined together so hard to work out which one is which.
I placed 2 orders. But got one with less than half items with no explanation or timeline for rest of the items. Hope they are going to send it.
Just got mine. All my order is here, I only ordered 6 items. I am quite happy with the quality of clothes and shoes, and wondering how they ended their business.
Did you get it in one or multiple packages? Which shoe did you get?
The 7 Polo shirts I ordered were all delivered just now, very happy with the quality.
I will note that they came in two bags, so there's hope for you guys who haven't got everything. Maybe the Courier has a bag separated from the main shipment?
No - the labels on parcels show how many parcels are in a consignment (eg Parcel 2 of 2), and the items are listed on the manifest in one of those parcels. So people are receiving short consignments.
Still nothing for me :-(
Got mine today (all in a single order).
There are 4 items missing from 21 items ordered.
No other postage tracking available - according to Australia Post everything has been delivered & my credit card had been charged for 21 items.
I hope I get them fingers crossed!
Has anyone had a similar experience & then got the rest of their order?
Wonder what happens now with all the missing items.
I got only 3 items out of 10. I dont know, if the post person gave only one package out of 2 or there was only one package.
Check the tracking system. It should show how many packages you should receive.
How do you track the item. I recieved the consignment number but it keep on saying exceeded charcater limit.
Just enter on the Aust Post website.
23/12/11 09:12 Delivered to *****
23/12/11 07:16 Onboard with driver
22/12/11 18:15 Article Lodged SILVERWATER BC
22/12/11 17:34 In Transit SYDNEY PARCEL FACILITY OPNS
22/12/11 17:00 Article ready for despatch SILVERWATER BC
Where do we find the no. of packages?
Labels on parcels show how many parcels are in a consignment (eg Parcel 2 of 2), and the items are listed on the manifest in one of those parcels.
rack - If you copy Consignment Number to AP tracking, beware the space character at the end! Says exceeded charcater limit. Delete the space! Tracking only seems to become active around delivery time.
Got mine today. I'm also missing a lot of stuff. Only received 60% of my order and it says 2/2 packages.
Funnily enough, I also got an invoice for someone else's stuff. =/
Orders getting all mixed up?
Nope, I got my items, none of theirs. Just got their invoice sheet.
And reading their auto-reply email it seems that they've oversold some stuff and will be issuing refunds for ones that can't be completed. I guess this is going to happen to me.
I got 5 out of 6 items in 3 packages.
I cannot believe this, bought everything without trying and it fits!
Hi guys,
I just got all of my items (8pcs). Very happy….just in time right before christmas. Actually Auspost tracking system doesn't work properly. See my prev comment page 2. I used standard shipping.
I got 15/18 for Volare. Attached packing list is correct. 3 pairs of shoes & 1 pair of cargo pants still undelivered by Colorado. I tried to contact their hotline but nobody's answering their phone… :(
If you received a partial order that is all you are going to get.
Email received from Colorado:
"Due to an overwhelming response to the Colorado Online sale last week, all orders will take approximately 5 - 7 working days to be dispatched from the warehouse.
Your despatch notification will be sent to you as soon as it leaves our Distribution Centre.
We are endeavouring to fulfil all orders as quickly as possible to avoid disappointment. However, some items had limited availability. Where orders were short of items, we are currently processing refunds as soon as possible. Please refer to your financial institution over the next 2 weeks to ensure the funds have reached you.
Due to some technical difficulties, some Customers have received a Despatch Notification that appears to be invalid in the Australia Post system. This failure only relates to the Australia Post tracking system. However, please be assured that your order is in transit to you.
Your patience has been greatly appreciated."
When did you get this email?
I emailed them 3 days ago and they got back to me today. I guess they are going to fill as many orders as possible and just refund the balance.
Can anyone tell me the steps after lodged on the auspost tracker?
in the despatch notification email. there is a link for track delivery here
or
http://auspost.com.au/track/track.html?trackIds=
or enter your trackid after the =
I meant in the actual delivery process, after " Article Lodged"
It does no list the lodgement of the parcel, just its delivery…
23/12/11 14:09 Delivered to (signee)…your local Aust Post DC
23/12/11 07:05 In Transit……………….your local Aust Post DC
23/12/11 05:55 Onboard with driver…..your local Aust Post DC
(DC = Delivery Centre)
Normally would show something like this at lodgement…
20/12/11 15:03 Article Lodged………………SYDNEY PARCELS BULK LODGEMENT
19/12/11 08:10 Article ready for despatch…SYDNEY PARCELS BULK LODGEMENT
emailing Colorado receives an automated response… (similar to Third_Gear's above)
Hello,
Thank you for your enquiry. Please note that our office is closed from 24th to 28th December.
We have experienced an overwhelming number of enquiries and we ask for your patience whilst we endeavour to respond.
Due to an unprecedented response to the Colorado Online sale last week, all orders will take approximately 5 - 7 working days to be dispatched from the warehouse.
Your despatch notification will be sent to you as soon as it leaves our Distribution Centre.
We are endeavouring to fulfil all orders as quickly as possible to avoid disappointment. However, some items had limited availability. Where orders were short of items, we are currently processing refunds as soon as possible. Please refer to your financial institution over the next 2 weeks to ensure the funds have reached you.
Due to some technical difficulties, some Customers have received a Despatch Notification that appears to be invalid in the Australia Post system. This failure only relates to the Australia Post tracking system. However, please be assured that your order is in transit to you.
We have received your enquiry and will be in contact with you as soon as possible and we thank you for your patience.
Please quote reference number —— on all further correspondence.
Warm Regards,
The Colorado Online Customer Support Team
[email protected]
I ordered 4 items and got 3 delivered on thursday. Very happy that they came b4 xmas as I can now use 1 as a gift. I have been blown away by the delivery of online sellers this last week, amazing to say the least. I was a day late seeing the Colorado sale but was so appreciative to get what I could so thankyou to the OP. 10/10 this will go down as one of the best sales ever!
Then this deserve a + from u for the deal. :)
hehe oops done! thought i did lol
i didnt recicved any confirmation email when i ordered, but i can see the debit out of my credit card..is this correct?
Australia Post came round with the parcel on Friday last week but I was at work, left a card for me to pick up from the local post office.
My mom just picked up the parcel this morning, goodies waiting for me when I get home!
It's going to feel like post Christmas sale/surprise when I open the parcel! :P
Thanks OP!
Lol sorry guys i was bout to lose it watchin the cricket aha didn't mean to get so mad it was a bad attitude from me :)
LOL back - thought it must have just been a bad day! And then some bastard like me beats you up for it… But some people honestly believe minor disappointments are the end of the world. My second order arrived this morning. Hope your order arrives safe.
I asked why my order was short 2 cargo pants, as there was plenty of stock showing the morning after I ordered. Colorado's response…
"Thank you for contacting Colorado Online customer service. Where orders were short of items, we are currently processing refunds as soon as possible. Please refer to your financial institution over the next 2 weeks to ensure the funds have reached you."
I just got all 8 of my items.
All the shirts/polo's I got in size small are way too long and a little big around the waist.
The jeans and cargo pants fit perfectly around my waist but are also too long and too loose around the thighs.
The Volare shoes are just a bit too tight, in regards to both narrowness and length.
The Vulcan shoes are perfect and I am quite enjoying them.
I also did not get an extra size up for the shoes and chose the size I originally wear.
Not complaining as I should be able to resell them for $10. Or I might simply donate them.
Received both of my items today, even though I never received a shipping email. Go figure :-)
they told me they are refunding my whole order…ordered on the 16/12/2011 at 2am in the morning. did anyone orderd after me and got their items? i orderd Volares 10.5. a polo shirt and a pair of shorts.
Ow! That's bad luck.
I posted list of remaining male stock at 16/12/2011 - 12:39.
Depends on the sizes, but plenty of Polos (but not all sizes) right to the very last on 16th. I received a stack of Polos I ordered long after 2am! Seems their order system is stuffed, but they won't do anything - they've gone broke.
Colorado's response about their ordering system:
"Thank you for your recent order with Colorado Online and we have endeavoured to fulfil all orders to avoid any disappointment.
However, as all Colorado items were being sold well below cost, the response to our sale was huge and, unfortunately, information regarding stock levels could not match the rate at which the orders were being placed.
In the case where you did not receive your order, or some items on your order were not included, we have processed a refund back to your credit card today."
I dont know, why I am not getting these responses from colorado for my orders.
Thats why I posted the responses. I complained about not getting 2 cargo pants, but did not expect they could do anything. Still I got 22 out of 24 items (shirts, shorts, pants) - set up for years in new clothes. Only unwrapped 7 to use, rest are stored in plastic. Only clothes I bought this year.
That's fair enough. It's a shame for those who missed out, mind you it's also in large part due to those selfish enough to buy large quantities, depriving those of us who are legitimate customers from getting what we'd like.
Yea. Hope everyone ordered stuff for own or family members use and not for further sale.
http://www.ebay.com.au/itm/Mens-Colorado-Volare-BRN-Chocolat…
strangely enough a lot of stuff are on ebay atm.
That eBay seller has quite a few Colorado items - shoes, jeans, polos for 5-6 times price.
That must hurt if you totally missed out!!
I hope, we could add comments to the ebay listings ;)
Well there are other things you can do, but they're a bit…dubious let's ay, and no, I'm not talking about violence or any such thing.
Colorado has refunded $20 to my credit card for 2 items not supplied, as promised.
Oh I so badly want a pair of shoes from this seller, just not quite that bad enough;
http://www.ebay.com.au/sch/i.html?_nkw=colorado&_sacat=3034&…
and this;
http://www.ebay.com.au/sch/devcicbcr/m.html?_nkw=colorado&_s…
Oh who is worse? it hurts darn it, hurts lol
Heads up if you haven't received your order yet.
Thank you for your recent order with Colorado Online and we have endeavoured to fulfil all orders to avoid any disappointment.
However, as all Colorado items were being sold well below cost, the response to our sale was huge and, unfortunately, information regarding stock levels could not match the rate at which the orders were being placed.
If you have not received your order at this point, or some items on your order were not included, we have processed a refund back to your credit card today.
Please refer to your financial institution over the next week to ensure that these funds have reached your account.
We thank you for your patience and understanding in this instance and assure you of our best intentions at all times.
Regards
Fusion Retails Brands Pty Ltd
Customer Service
07 38773333
I just received it as well. I wasn't greedy and only ordered a single pair of shoes ($19) and now looks like that has been cancelled. :(
Just got this too. Very disappointed.
Yep me too, wow i'm sore about this, oh well that's life i guess
Yep I got that as well. At least I got 1 pair of shoes from the sale though.
:( :( :(
I got that email this morning. :(
I got the refunds yesterday in my account. Ordered 2 shoes and could not get any :( .
Only got 2 shorts and a pant.
Thanks OP for sharing this wonderful deal.
That description of the Australia Post tracking system is correct.
HOWEVER, on 1Dec I received 3 parcels from Australia Post - none were for me!!
I was not asked to sign - they just dumped it at my door & ran!
Alcohol must be signed for & can not be delivered to under 18's. They didn't check.
I made them come back & pick up the other person's case of wine etc.
I may be crazy, but thought how disappointed I would be to lose my alcohol at Chrissie!