Powered by Optus, with unlimited overseas calls and text to 15 countries. Critical Information Summary here. Starts Oct 28 in-store only. Stay safe, and enjoy :)
Coles Mobile $99 for 365-Day Expiry, 60GB, Data Rollover, International* (Was $120) @ Coles In-store
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please tell me about floptus, this looks extremely cheap i'm keen just need to know what are the flaws with it thanks
Reception issues, floptus played games, no desire to fix it, had to get TIO involved for a refund
Signed me up knowing full well reception in my suburb [8km from Melb.CBD] was poor
Your suburb may be better
Get it in written that you can leave with a full refund if poor reception
Which area are you in? I've checked my area in Melbourne using https://www.optus.com.au/about/network/coverage and the whole of Melbourne looks okay. But from what you have said there are reception black spots not showing on the optus map.
@Magicmagic: Maps mean nothing, you have to be in it to see for yourself. My place is stone throw away from their tower but speed never great only around 40mbs on speedtest, but lag is noticeable once you start streaming. Telstra on the other hand consistently delivers above 100mbs, test results even a lot higher than that
@lgacb08: I don't think anyone is going to be streaming much on 60GB over 12 months (5GB a month) so this has zero meaning to this deal.
I've used Optus for years in Melbourne and never found a single blackspot outdoors and I stream a lot of youtube and not had any buffering. Keep in mind you'd never need more than 10 to 20Mbps (max) actually for streaming on phone screen, so it doesn't make any difference what speed you get above the required speed for that video codec.
Most people streaming at home, seriously streaming hundreds of gigabytes a month, such as 4K Netflix, Youtube, Amazon, Stan etc on a TV screen, use the NBN for unlimited data.
All mobile providers have some blackspots indoors, it's impossible to guarantee that with any provider, I know of a shopping centre (Woolworths South Yarra) with zero Telstra coverage indoors, it's well known in the area.
So none of them are perfect indoors, and never will be.@[Deactivated]: From personal experience Optus sucks between hawksburn and Malvern on the Frankston line.
Otherwise it's pretty good in melbs
@[Deactivated]: My Telstra Melb reception is usually pretty good, although at the docs in Footscray a couple of weeks ago the reception indoors was dead as. Outside it was fine. If you do any serious traveling away from cities and major towns, Telstra wins hands down.
@Magicmagic: Optus is not okay. a lots of reception issues and signal drops and they don’t have any plan to fix it. Im using 3 optus plan and they all have same problems and too many black spots while map shows nothing.
@behrouz: This is simply not true. YOU might have been having issues but I've used Optus on and off for two decades and they are just fine.
I can also say the exact same thing regarding Telstra and Vodafone.
Btw, when I say I've used Optus, Vodafone and Telstra, for the most part, I actually only mean Kogan, Amaysim and Boost, so I'm not even getting there best service.
@jonathonsunshine: I checked it with 3 devices, even new 5g phones, I got perfect connection in home but I know the addresses of those black spot locations. optus is the BEST with high data plans.
I've used Optus on and off for two decades and they are just fine. I can also say the exact same thing regarding Telstra and Vodafone.
BREAKING NEWS: No issues with big 3 Aussie telco’s for 20 consecutive years.
and the whole of Melbourne looks okay.
Lots of places within 10km of the city still have black spots in Melbourne.
I was with Virgin (Optus) for many, many years and couldn't make phone calls from inside the houses of friends when visiting.
Also, reception down the mornington peninsula was always dodgy.Since moving to Boost (Telstra), I've had no problems.
Just because where you live has a reception blackspot does not mean the entire network is bjorked.
The best way to assess a network is from moving around / travelling which is where I use my mobile the most.
To date I have found Voda to be the worst followed by Telstra wholesale. Optus is pretty good. Have never tried first tier Telstra but I would imagine it would be the best.
This is travelling north of Sydney to Yamba etc.
Your phone capability and location have a lot to do with it. Also if your home has a tin roof or sarking it will affect reception indoors.Just because where you live has a reception blackspot does not mean the entire network is bjorked.
Enough black spots to make it really annoying.
If there's not one where you live, great.
For me, it was frustrating visiting a few friends in a couple of suburbs where I no longer had reception.
Depends on your coverage. My coverage with Optus where I live is superb,. My coverage where I visit most is superb. My coverage in between, not so much but not as important.
but floptus kills the deal for me
I agree, reception is horrible where I am in Sydney. I suggest that anyone looking to sign up to this deal should check indoor coverage first.
That's true for any carrier. In my house, Vodafone gets the best reception. Its to do with the house more than anything else, all carriers work fine out on the street.
Its to do with the house more than anything else
Actually, it's more to do with where their mobile phone towers are located.
@jv: Maybe. But its actually only a problem in one of the house, unfortunately it's the room where we spend most of our time :(
We get better optus service where we are than with Telstra…
You're in the minority then.
Reception so bad on Optus. I would jump if Vodafail even
Agreed. Will never go back to Optus. When we moved to Wodonga my wife and I would be sitting in the lounge room with full signal, but would be unable to call, text, or use the internet. Luckily my contract was up and I jumped over to Telstra but my wife had just got a new contract shortly before we moved house. The support line gave us myriad of excuses, saying that there was temporary congestion and that the tower was needing an upgrade. Even the local Optus store just told her that she had a metallic phone case that was blocking the signal, then put her on the phone in store to talk to support. They ended up cancelling her contract and getting her to mail the handset back - then tried to charge her for non-return of the handset months later. Luckily we kept the consignment number and they tracked the return. Never again.
International destinations are: Canada, mainland China, France, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, United Kingdom and United States.
The lack of European countries is a deal breaker for me.
The lack of free calls to Kazakhstan make this a most excellent deal. Not.
Kazakhstan was a Glorious Nation in 2006 but has been Recently Diminished in 2020 so that's why it's not on the list. This can be attributed mainly due to Kazakh Minister of Culture, Johnny the Monkey, is not so alive like he used to.
Oh! Krakozhia is not there as well.
Does Optus have speech to text for voicemail Luke boost?
Not sure, ask Luke.
I did.
Did he try using the force?
Powered by Optus 😔
What's the last day to activate this sim??
I'm keen to know this too.
1 year expiry from date of purchase
Does anyone know when it expires?
365 days
sorry, I was wondering about activation deadline.
30 day from purchase or advertised date which ever is earlier. So 30 days
This is so cheap, not bad for a spare mobile, does anyone knows any activation deadline for this?
I want to know this too
My pack says within 30 days of purchase
As per CIS:
Activation
To use this service, you need to purchase and activate a Coles Mobile Prepaid
SIM. You need to activate your SIM within 30 days of purchase or by the date
advertised in a promotion (whichever is earlier) in order to take advantage of
the inclusions in any advertised plans.Not sure what's the date advertised in promotion?
Could find the source of this promotional offer in online catalogue, verified for 3029 code, yes its genuine.
https://www.coles.com.au/catalogues-and-specials/view-all#vi…
Great for people that don't use a lot of data
I don’t think I’ve used any mobile data since March- speaking from Melbourne :(
True for the past few months, but we'll be out of lockdowns soon
Unfortunately its still a matter of 'if you can work from home you must'
Even when offices open, my work have already said to get used to working from home full time. I am using about 1GB a month lately but went on the catch connect 120GB plan. Always good to have a bit of insurance in case I actually go to the office one day a week.
These deals are going to get more popular the more people are told to work from home.
As a way of getting unlimited calls to those 15 countries for a year, is $99 a good deal?
$8.25 a month for unlimited int'l calls. Damn good. Do you make a lot of int'l calls since you're asking?
I used to every now and then but lately had been using WhatsApp since families/relatives overseas are at home these days so they're always connected to WIFI…
Yeah, I call the UK and Brazil all the time, but everyone I know uses Skype or WhatsApp now so I couldn't care less about international calls anymore, as they are free to anywhere in the world nowadays.
Cheaper than Boost. Wants to know the last day of activation.
I believe it is 30 days from purchase
Also worth pointing out that you can get Catch with 120GB for $120, it doesn't have the international calls but has double the data.
If you have Unidays rewards (https://www.ozbargain.com.au/node/550757) it brings it down to $108 and then Suncorp Catch Giftcards (accessible to anyone with a free Suncorp account) which saves a further 8% bringing it down to $99.36.
Yep, as far as value for money, the Catch 120GB for $120 at 365 days is unbeatable.
Much better to deal with than Optus too!! My choice of Telco.
Catch is Optus too?
Does anyone know if it is easy to port numbers in to this plan?
On Coles mobile page it says, Existing customers, if you would like to move to our new plans, buy a new Coles Mobile SIM and transfer your existing number across when you activate. For more info click here… Hopefully easy process
It depends. I activated 2 SIMs a couple of weeks ago. Mine went straight over from Amaysim (uses Optus) with no problems. Was ported within 15 mins. I also ported my mother's over from Telstra. It was a total nightmare. Took over 2 weeks to complete. Customer service was useless. The manager even sent me an email saying there was poor reception in our area. Considering my phone was also with Coles, and mine had good reception, I told him that was BS. Lodged a complaint with TIO that was a waste of time because they kept referring it to Optus, who no longer handle the TIO complaints for Coles.
So when the porting works, its great. But when there are problems, their customer service is useless.
I had other family members wanting this deal, but after our problems I am telling everyone to avoid them.
Does it have 5G ?
No at the moment.
I am with Optus now ( the last deal $30 for $5 , with 6 months expiry ) , now I want to get this deal , is this possible , thanks .
I used Optus before I changed to Coles. It only took 15 mins to port into Coles mobile. I think you can do it as well.
Thankyou.
I have heard there are lot of issues in porting to Coles, any feedback?
It depends. I activated 2 SIMs a couple of weeks ago. Mine went straight over from Amaysim (uses Optus) with no problems. Was ported within 15 mins. I also ported my mother's over from Telstra. It was a total nightmare. Took over 2 weeks to complete. Customer service was useless. The manager even sent me an email saying there was poor reception in our area. Considering my phone was also with Coles, and mine had good reception, I told him that was BS. Lodged a complaint with TIO that was a waste of time because they kept referring it to Optus, who no longer handle the TIO complaints for Coles.
So when the porting works, its great. But when there are problems, their customer service is useless.
I had other family members wanting this deal, but after our problems I am telling everyone to avoid them.
Sounds good , especially with that free international call. Cheers TA
My question to Coles Mobile support Team ?
I would like to know if Coles Mobile support services like Call waiting / Call Hold / Call Conference. I guess these are very important options to have specially “CALL Conference”
Also Call forwarding option. ?Could you please advice.
COLES MOBILE REPLY :
Coles Mobile support Call Waiting (this is more handset controlled) and Call forwarding (which you will need Extra credit for) - but unfortunately, we don't have the Call Hold and Call Conferencing features available.
Hope that helps!
It doesn't offer a one-off 10% off grocery each month. Woolworths mobile is my preference, not to mention it is Telstra wholesale.
For those who want to know the international destinations included in the unlimited category:
Canada, mainland China, France, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, United Kingdom and United States
Question to Coles Mobile Support :
My mum has existing Coles mobile a/c which expires some time in December …. I set it up for her last year In December & she is comfortable using it.
If I purchase this $99 deal instore, can I just recharge her existing a/c using the voucher detail , so that her service just continues for another 12 months?
Unfortunately I need to set this all up for her ……hope you understand !Thanks for any feedback.
Great deal. This might replace the Kogan deals we have for the kids. $8.25/m on sale and $10/m normal price is great.
Good timing. My boost is expiring at end of november. Looks equivalent to their old $150 plan with 20GB less data.
Anything similar for on the Telstra network right now? (Yes.. needs to be telstra given where I live unfortunately).
Woolworths mobile have a $150 365 plan with 84 gb. Which isn't as cheap. But, you get a 10% discount off your shop at woolies once a month. So if you did a shop worth a $125 or more once a month the sim would pay itself off.
But the offer can be used only once a month. So need to shop for $125 all in one go which may not be feasible for all.
Still a good deal though.Yeh still a good deal. If you spent just over $40 in a single shop it would work out just as much as this coles offer.
Boost has the $150 unlimited plan which uses Telstra's wholesale network (not the crippled version)
A guy further up says "found Voda to be the worst followed by Telstra wholesale" but here you talk of an uncrippled version of Telstra. How do you know what you are getting?
I have a long-time Optus good deal but thinking of getting Telstra for my dual sim phone, for a point of difference.I use Boost. Used to use Aldi. The difference is noticeable.
Also :
After a 13-year flirtation on the Optus network, Boost now operates on the Telstra network. In fact, Boost is unique among MVNOs in that it's the only one to use the full Telstra network. Others use only parts of it and may not offer the same level of coverage, especially in rural regions
Can this sim card receive sms overseas?
Coles Mobile plans have international roaming already enabled. To be able to use your phone overseas you will need to purchase Coles Mobile Extras Credit.
Credit costs $5/14 days.
Not sure whether receiving SMS is the same as being able to use.I know for Telstra I can receive sms overseas(certain countries) without purchasing their roaming packages. I just wanna know if coles prepaid can too.
I'm currently stuck overseas and I'm planning to send my sim card back to a family member, have them switch telco and send the working sim back to me.I would try this out with a $2 sim first or a smaller starter pack. No info on website.
Can you use Coles giftcards to purchase this?
Does anyone know if this has International roaming (which Boost stopped recently)? The CIS doesn’t clearly state anything on Roaming.
The CIS says you need extra credit for roaming.
Standard Optus wholesale roaming prices apply:
https://colesmobile.com.au/home/page/roaming
I dont think international text is included?
Visit the deal page or Coles mobile homepage:
Unlimited standard international calls and text to 15 selected destinations
Thanks. somehow could not find in Critical Information Summary
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Super deal, but floptus kills the deal for me