Went to local telstra store to discuess about moving home and I was told they have in store promotion that you can choose NBN 50 plan and get NBN 100 speed.
If you have HFC at your house, it will be 100/40 NBN.
The offer ends tomorrow.
Free Speed Boost for New Telstra Customers for 12 Months (nbn 100 for $90/Month) in Store @ Telstra
Last edited 30/07/2020 - 15:09 by 2 other users
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12 month contract
That's gunna be a no from me dawg
it's not a contract, it is just the offer last 12 months, you can cancel anytime.
On their website it says minimum cost $2160
Sorry, I was wrong, it's a 24 month contract roflThere is NO contract, it's an instore deal and it is month to month.
No contracts with Telstra plans but you get early termination fees if you take the Wi-Fi modem and cancel within 24 months (ETF is $9 times the number of months remaining).
@ShortyX: Or you can return the modem
@ajole: You'd think that, but my experience is they really, really prefer to charge you.
I recently moved from 4G to NBN with Optus, which I was originally told would have no charges when I signed up for the 4G- then they tried to sting me for the modem. Spent hours arguing with customer support and didn't get anywhere until I gave them an ACCC receipt. Then they finally begrudgingly agreed on a modem return.
@ajole
"100% wrong"So what will make this 100% correct?
No point quoting website terms. The OP is talking about an in-store only deal.
Telstra contract terms are often different between online/in-store/resellersTelstra has consolidated all nbn plans. There is no unique store plans anymore. Only offers against the standard plans.
Been paying 89 for this for nearly 3 years now fttn
$79 here. Been on the plan since 2013 and it stayed with me in the migration from cable to HFC NBN.
It's the reason I feel handcuffed to Telstra. Can't seem to get under $80 for 100mbit elsewhere.
$75 here. Been on this for almost 5 years as well.
Definitely reluctant to leave Telstra, though in saying that, all mobile plans in the household is with non-Telstra carrier.
I pay $65 for the plan, speed boost has been applied but speed goes only up to 60-65 mpbs. landline phone number (free local and national) and foxtel basic package included. They had messed with my previous contract so ended up getting this deal with no contract and happy with the plan. Happy to stay with them.
@NPB: That’s basically theft at that price. Nice work!
How did you manage this?
I agreed to transfer to NBN under the provision that I would keep the free speed boost that I had on cable.
After the transfer my first bill came in, surprise surprise, no free speed boost. After days of calls, chats and complaints they finally gave me the free speed boost, but insisted they could only do it for 12 months. To say I felt cheated is an understatement, I was happy to stay on cable until I was forced off and only agreed because they promised the free speed boost. I still have the chat transcripts where I was very clear and made them confirm more than once that it would be free.
Anyway, I'll be leaving as soon as they add the speed boost charge in a couple of months if I can't get them to remove it again.
On the plus side, I didn't get billed for the last 6 months and ended up getting $840 in credit to cover the delayed bills, so I'm still ahead :)
That's how they roll they lived to me to so I left.
Currently they have lost over $3k
Aussie Broadband for $89/month is better in almost every way, right? + You can get either 1 month free or $10 off for 6 months with them as well, and they are famously good at service & not oversubscribing their NBN connections.
Someone please correct me if I'm wrong…
With Telstra, you also get free fixed line phone with calls and 4G backup if you opt for their modem or already have one…
Good to know. I don't really need either of those things but I'm sure some people do, so I guess both plans have their merits.
If you have an old DJA0231 aka SMG2 - it will work rather nicely with ABB, and the 4G backup still works. Telstra hasn't yet worked out to kill all the SIMs out there that aren't on a Telstra broadband connection.
Best of both worlds :)
You should work for the CIA. That's gold.
@the fig man: I'm not that good - just spend too much time over at WP… :)
I moved into a house with no phone line connection (dodgy landlord). The 4G backup stopped working after 4 weeks, and no one at telstra could figure out how to re-enable it whilst waiting for my phone line to go in. I made several phone calls sometimes more than an hour long, bounced around different departments etc
@tomlikesbeetroot: You may need to go to a store and get a new 4G SIM Card ….
My house has HFC so the upload speed doubles with Telstra.
Aussie BB have 40Mbps upload too.
Not on new plans, only grandfathered plans I believe. I just put in my address (with current 100/40 HFC) into aussie broadband site and it only offers me 100/20 max.
@Gonltruck: Nah 40Mbps upload is available to anyone that can get it.
@Twix: Can you help explain what I just described to you then? I can get it - because I currently have it, but ABB won't let me select it.
@Gonltruck: Select build your own plan and not popular plans.
Err negged for giving the right answer is not cool.
@Twix: I gotchu fam.
Also, one of my favourite chocolates. <3
Yeah however in terms of overseas bandwidth and links Aussie cannot beat Telstra
@neonlight: I have seen both ISPs better and worse to various overseas destinations.
Aussie BB will change paths where possible. Asking Telstra to do that is not going to happen.
@Twix: Speed has been pretty constant here. Compare to ABB it had issues to HK don't tell me it's protest related
Get 105/44 24/7 with telstra no chance I'm risking Aussie bb
What risk?
Aussie BB is month to month and cancel anytime.
Risk they will increase your price… I'm on month to month with telstra no need to go anywhere.
Id sign up if they could get my 30mbps (at the best of times) FTTN to 100mbps…..
switch to cable.
I get around 110Mbps
you can't get cable anymore, once your house has NBN connected.
what if the cable is already there?
@jv: it will be converted to HFC I believe.
@yfxsmike: You'll have to give up your cable eventually. I have 16 months left :(
NBN Co will let you know your region’s ‘ready for service’ date by direct mail. Once NBN has announced your area is ready for service, you will generally have 18 months to move your landline phone and internet services to the new NBN network. Some service providers might have shorter time frames.
Source: https://www.accc.gov.au/consumers/internet-landline-services….
@jv: If cable is already there NBN give you HFC, FTTC or FTTN.
If cable is already there NBN give you HFC, FTTC or FTTN.
And charge you more for an inferior speed.
@jv: Not always, shop around.
With FTTC and HFC you get the same speed as cable and higher upload.
FTTN is hit and miss for speed.
With FTTC and HFC you get the same speed as cable and higher upload.
Which plans give you 110Mbps and what is the price?
@jv: Keep that deal as long as possible :-)
Keep that deal as long as possible :-)
They will have to take it away from me kicking and screaming.
I'll be on the news that night.
@jv: They won’t and you won’t. You’ll just be cut off, ending with no connection. I was in the same boat and took the plunge a few months ago - now I have 100/40 Nbn (which measures as 110 down at the moment, the same as cable), still pay $69/month (which tooks lots of complaints and negotiations) and got a free modem as well. You have much better bargaining power now than you would have after cable gets officially terminated where you live.
@jv: More price sure, inferior speed maybe not. 70% of HFC get 250/25 and 7% get 1000/50. I'm in the 7% and pretty happy with 1000/50. What did you say about 110Mbps speed again?
@jv: 40mbit upload speed is superior upload speed compared to cable 5mbit
Your a genius lmao
check if you get 5G Optus maybe?
check if you get 5G Optus maybe?
Doesn't that give you coronavirus though?
I hope you are joking, can't tell nowadays, too many people actually believe that.
@yfxsmike: It's jv, he's a notorious troll, known for randomly bolding words
If they offered it to FTTN….
Which they don't. So (profanity) Telstra.
I'm on 100/40 fttn with telstra
They don't allow new anymore
is it definitely 100/40 and not 100/20?
OP is incorrect - it's 100/20
An online rep told me all their HFC is 100/40 three months ago
Any chance you have a transcript?
@jrjr: Me: 100/40 you have?
Grace: Oh the speed? Yes, there is. But premium speed is only being offered for customers who have HFC technology type
Me: yeah, it is HFC at my home
Me: so is all HFC 100/40 or there is 100/20?
Grace: That's 100/40 for HFC.
Me: so all the premium speed plan for HFC is 100/40?
Grace: Yes as long as it's premium speed it will be 100/40.
Grace: But this has an additional cost of $30/ month
Doesn't sound like a deal. I pay $90/mth for this with Telstra without a time limit to the offer. Required renegotiation when I was off contract about half a year ago.
I have been a Telstra customer for over 3 years and I have cable internet, does this deal apple to cable as well?
Yeah - you'll get put on HFC.
Not necessarily. My street was Telstra cabled. Initially the NBN Co website said we would get HFC but now it is finished we have ended up with FTTC.
Bit annoyed as FTTC is slower than HFC… For now I am staying on cable as long as possible.
FTTC may be slower than HFC, but it has less dropouts too….
FTTC is great if your lead in cable is good and internals are sorted.
NBN might use FTTC or FTTN.
You can check the tech - small % of Cable customers migrate to FTTC too but mostly its NBN HFC
If you transition from Telstra Cable to NBN HFC - Yes you'll be offered this for 12 monthsFTTC feels like doing 90% of the job and giving up. It's only 5m to 7m additional optic fibre from the footpath to the house… to get FTTP.
My guess is theyre hoping the user would pay for the rest of the rollout
So shortsighted of the government to not go FTTP all the way - look at NZ now..https://www.broadbandcompare.co.nz/fastest
950/500 Mbps with unlimited download for $85
FTTP uplift connects much deeper into the network than 7m.
@Twix: I have understood previously that FTTC is fibre to a point at the front of the property and then copper up to the house. Can you expand further? Thanks.
@seb: That is mostly true. For some FTTC properties the fibre can stop up to 150m away with no loss of performance if the copper is in ok condition.
Do you want to do a FTTP uplift from FTTC?
@Twix: Yes I would be interested in an uplift from FTTC to FTTP. I think to get it quoted is $330 (deducted from the final amount if I proceed) and the actual cost could be $1.5k-$5k.
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can't I get a 50% discount instead of speed boost ? :D