This was posted 4 years 6 months 28 days ago, and might be an out-dated deal.

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eBay Best Price Guarantee on New Fixed Price Items: Credit on Difference of Competitor Price + 5% off (Max Claim $150) @ eBay

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eBay Best Price Guarantee on New Fixed Price Items: Credit on Difference of Competitor Price + 5% off (Max Claim $150) @ eBay
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Cashback
tightarse on 25/05/2020 - 11:23 pages.ebay.com.au (1946 clicks)
Last edited 25/05/2020 - 11:49

Coming into EOFY, thought this was worth a re-share after 6 months to help with those extra savings. Full credit to MAB & dealbot for the shameless copy/paste of their previous deals. Stay safe, and enjoy :)

Full list of qualifying online stores here.

We’re so confident in our seller’s prices that if you buy on eBay and then find it cheaper on an approved retailer's website, we’ll beat it by 5%. That’s our guarantee. Available on all new, fixed price items.

Found it for less within 48 hours? Claiming is quick and easy:

  • Make sure you have your item ID from your eBay purchase (found in your order confirmation) and a link to the identical item on the Approved Retailer's website.
  • Chat to or call our customer service team and they’ll check the Approved Retailer's website and our T&Cs to ensure the product is eligible.
  • If approved, we’ll give you a voucher to spend on eBay. The voucher amount will be the difference in price + 5% off the online retail website's price*. Happy shopping!
  • *Max discount $150, claim limits apply.

Which online retail websites does the eBay Best Price Guarantee apply to?

  • The Best Price Guarantee covers over 120 of Australia’s top retailers. See details of approved online retail websites here.

What does Best Price Guarantee cover?

  • You are covered for the difference between the price you paid on eBay (including shipping costs), and the price of an identical product (including shipping costs) on an approved online retail website + 5% off the online retail website's price. For example, if you purchase a product for $100 on eBay and find it on a online retail website for $90, customer service will issue you a voucher for the difference in price ($10) + 5% of the online retail website's price (5% of $90 is $4.50). So the total voucher value will be $14.50.

Are shipping costs included in the eBay Best Price Guarantee?

  • Yes. We compare the full transaction cost including shipping on eBay.com.au and the online retail website in order to determine if a Best Price Guarantee is warranted.

How does eBay reimburse me if I find an identical item for less on an approved online retail website?

  • If eBay’s customer service agent can confirm the difference in prices, eBay will provide you with a voucher. Upon confirmation, you’ll be issued with a voucher that can be used towards your next eBay purchase. Vouchers will expire within 90 days. eBay reserves the right to cancel them in the event that a purchase is cancelled or returned. eBay also reserves the right to deny claims in the event of buyer abuse/fraud and seller abuse/fraud.

Does the guarantee apply to the listing price or the price I actually paid for the Eligible Product?

  • Our guarantee applies to the price that you actually paid for the Eligible Product (including shipping costs) after applying any valid voucher, coupon, discount code or credit. If, for example, the Eligible Product was listed for $100 on eBay, but you paid $80 after applying a discount code, the price on the Approved Retailer’s website must be less than $80 for you to be eligible for a price difference voucher.

Who does this offer apply to?

  • This offer only applies to all eBay users who have an Australian shipping address and have purchased a new, fixed price product on eBay.

What happens if an item is returned?

  • If you decide to return the item, you’ll be refunded the purchase price minus the refunded amount subject to this offer.

Is there a maximum voucher amount that I can claim?

  • Vouchers are capped at $150 per claim and there is a Claim Limit of 1 per day and 10 per month.
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closed Comments

  • Dexdexter on 25/05/2020 - 11:32
    +2

    Ooh

    This can be real useful when price matching amazon

    • Dexdexter on 25/05/2020 - 13:40
      +6

      I take it back, not gonna pay for an item only to receive a discount AFTER I paid
      amazon, take my money

    • AssociatedUSER DC @ eBay Australia on 27/05/2020 - 01:02

      its not really a perfect deal, eBay only price matches from a list of approved sellers, to be honest, bunnings is the only one that I have used to get the coupon discount.
      But again why take a voucher, when only saving like 2 dollars or something, and you have to be willing to spend more than voucher amount to actually be able to use the voucher

      • capslock janitor on 14/10/2020 - 16:06

        Hi, plz confirm BPG coupon is one-time use or not - so if you use less than the voucher value, means the rest is forfeited?

        I remember reading it somewhere but the T&C's in the current "My eBay: Summary" page seems generic and no mention of above situation.

        TIA.

  • [Deactivated] on 25/05/2020 - 11:36
    +42

    Have used this a couple of times when I wanted to purchase via eBay to use vouchers I had. (Useful to know about hence my upvote)

    My tips:
    -You can check whether price match is valid before you buy using chat
    -I matched with Amazon and mentioned I have prime so they did not include delivery cost for Amazon in total price.
    -the 5% off is actually 5% of the difference so ends up being fairly small. (i.e if you price match $100 item which is $90 at amazon you get a voucher for $10.50)
    -Although voucher you get is only valid for 90 days you can use it to buy eBay or other gift cards if you need to make it last longer. Also that way I think you can combine with other offers.

    Overall unless you want/need to purchase from eBay for whatever reason I think this is a pretty average deal. Not worth the effort unless you make big purchases. Take the example of the item which is $900 on amazon and $1000 on eBay:
    -Buy on eBay you end up with a $105 voucher. Buy on Amazon you save $100 cash. So essentially you are getting 5% bonus eBay voucher which only last 3 months. Not sure that it is worth it.
    -Also remember max claim is $150 so if the price difference is greater than ~140 you won't get your full 5% extra back. If the price diff is more than $150 you will still be paying extra

    EDIT 737pm: I was incorrect you get 5% back off online retail price.

    • littlesoldier on 25/05/2020 - 11:40

      So meaning that you need to actually buy in eBay first then claim for the difference within 48hours after purchased?
      If so I think it will only benefit to those that who have already bought from ebay and item got shipped
      then on the next day found a better deal in "approved retailer" but sick of returning the original item (just keep in mind that paypal have 8 free return shipping per year)

      • [Deactivated] on 25/05/2020 - 11:43
        +6

        Yes you need to buy first. But you can claim immediately after purchase and basically use it as price match service

        So what I do is
        1. Find item and cheaper price elsewhere
        2. Open chat eBay rep and ask if they will match. Usually they say "yep that retailer is price you would get … if you claim)
        3. Buy item on eBay and let rep know that I have purchased.
        4. They say "that's fine. We will send voucher code in 24-48hrs)
        5. You get code in 28-48 hours

        • Mooncakes on 25/05/2020 - 12:06

          i've always got the code on the spot on my account :o

          • [Deactivated] on 25/05/2020 - 19:49

            @Mooncakes: really?
            How long after purchase did you claim?

      • ScrabbleShip on 25/05/2020 - 12:11

        I tried this with a Soundbar from Good Guys. Bought via eBay, a day later it was cheaper.
        eBay refused any sort of refund or credit for the difference saying they wouldn't do anything seeing as the sale was already completed.

        • bargaingod123 on 25/05/2020 - 12:35

          did you mention best price guarantee? you could return the item and buy again i guess

    • rake on 25/05/2020 - 11:50
      +7

      That's sounds different to what eBay is saying. They even explained with an example:

      "You are covered for the difference between the price you paid on eBay (including shipping costs), and the price of an identical product (including shipping costs) on an approved online retail website + 5% off the online retail website's price. For example, if you purchase a product for $100 on eBay and find it on a online retail website for $90, customer service will issue you a voucher for the difference in price ($10) + 5% of the online retail website's price (5% of $90 is $4.50). So the total voucher value will be $14.50."

      • [Deactivated] on 25/05/2020 - 11:53

        Interesting. Definitely reads that way.

        Not sure if rules changed or i just never realised.

        • isthisreallife22 on 25/05/2020 - 13:15
          +2

          It's 5% of other price, not 5% of difference

          I've used this 30+ times and has always been this way

          • [Deactivated] on 25/05/2020 - 19:50
            +1

            @isthisreallife22: yep I think you are right.

            I feel so stupid.
            (I was wasting time finding most expensive item on eBay to maximise price diff LOL)

            • isthisreallife22 on 28/05/2020 - 09:50

              @[Deactivated]: Still benefit in buying highest price one to maximise price diff if you are double dipping with price protection

    • cucumber on 25/05/2020 - 11:53

      The post description says "5% of the online retail website's price" and the example it gives reflects that too. You can't both be correct.

    • SJ50 on 25/05/2020 - 11:53
      +1

      Can I claim price protection from 28degree as well?
      say $1000 dollar item $50 cheaper on Amazon but I buy from eBay so I get 52.5 from ebay and 50 from 28degree, I get $950 item in 897.5 effectively.

      • [Deactivated] on 25/05/2020 - 11:54

        Yeah probably could ger away with it because you don't get a partial refund but just a discount voucher.

      • zrmx on 25/05/2020 - 12:09

        Yup, double dip is possible. Works out pretty well for items that qualify for 28 Degree's Merchandise Protection too (pretty much like compensated repairs).

      • rdhupar on 25/05/2020 - 13:06

        Yes, you can.

      • bulldoglikeapproach on 25/05/2020 - 14:53
        +2

        Legally you probably don't have an issue.

        Morally it's a bit murky imo.

        • SJ50 on 25/05/2020 - 15:05

          I agree.

        • [Deactivated] on 25/05/2020 - 19:36

          I also feel its a bit dodge but if you think about it rationally I think morally it's OK.
          Because essentially eBay gives you a voucher. So you still end up paying $x for the product. It's no similar to how sometimes places like good guys give say $50 voucher with $1000 purchase or something. I think you would still be able to price match.

          I think eBay is being dodgy by calling this best price guarantee. Because really you should get your money back not a voucher.

        • arcticmonkey on 25/05/2020 - 21:10

          And billion dollar businesses have morals?

          Legally it might be ok to profit shift billions but morally, there is less money for hospitals and healthcare which we need right now.

          What decision did big business take?

          • [Deactivated] on 26/05/2020 - 09:05

            @arcticmonkey: Yep. Tax evasion is a HUGE business, not just here but across the globe. Time people took notice and demanded real action. There's plenty of easy reading material so no excuse for not being informed.

        • [Deactivated] on 26/05/2020 - 09:02
          +1

          More than a bit @bulldoglikeapproach. It's outright dishonesty, plain and simple.

    • TintinD on 25/05/2020 - 11:55
      +1

      Doesn't it say "5% off the competitor's price"? Wouldn't you get $145 voucher in that case (which makes it worth while)? If your experience was different then this is really misleading from ebay

      • [Deactivated] on 25/05/2020 - 11:57

        Ill have to double check what i got and post back.

      • [Deactivated] on 25/05/2020 - 19:33

        i think you are right as others mentioned.

        I can't find records for my vouchers. (I know how much I got back but don't know price of what I matched to confirm for sure)

    • Mooncakes on 25/05/2020 - 12:03

      Although voucher you get is only valid for 90 days you can use it to buy eBay or other gift cards if you need to make it last longer. Also that way I think you can combine with other offers.

      wow completely forgot about gift cards thanks a lot I was gonna use the code without a discount code but felt dirty wasting money :P

    • zrmx on 25/05/2020 - 12:11
      +2

      When I claimed back in March, it is 5% off the actual competitor's price, so basically like 5% off discount/beat, like OfficeWorks' 5% beat.

    • beade on 25/05/2020 - 13:06

      I do this all the time, except I use price protection on my credit card to get the money back also so it's not just a little bit in any case for me

    • [Deactivated] on 25/05/2020 - 16:06

      5% is off the competitor's total lower price (plus the gap) according to the T&C's.
      Already dealt with

      Strictly speaking a voucher is not a price beat, although it's some comfort if you find the better price <48 hours later.

      • [Deactivated] on 25/05/2020 - 19:39
        +2

        Yep its not price beat

        But if you find a better price before you buy then you can buy and claim immediately.
        In fact I open a eBay rep chat and ask if they will price beat retailer before I buy and keep chat open to claim immediately after I buy.

  • pegasusx on 25/05/2020 - 11:52

    Oh wow. Bunnings and Pushys / Wiggle on the list! They always have stock so great for getting price matches +5%

  • nosrad on 25/05/2020 - 12:10

    Shoppingexpress not on the list.

  • living4music on 25/05/2020 - 13:12
    +4

    PEOPLE, PLEASE BE CAREFUL. ONLY STARTS FROM 02/07/2020. NOT VALID NOW.
    Here is what I copied from terms and conditions down the page:

    This offer will be available for Eligible Buyers from 10.00 (AEST) 2nd July for the limited period that is displayed on www.ebay.com.au (the Promotion Period) and applies to purchases of new, fixed price items listed on www.ebay.com.au (“Eligible Product”).

    • doweyy on 25/05/2020 - 13:13
      +5

      I believe that's 2 July 2019 as this offer has been available for quite a while.

  • kenthevk on 25/05/2020 - 16:31

    It's perfect for someone on the salary, but for those who are paid wages, you will make more money doing some OTs.

  • khushi123 on 25/05/2020 - 16:42

    Thanks! Didn't know about this.

  • slowFTL on 25/05/2020 - 16:42

    Makes me keep going back to check prices after purchase lol.

  • BaarOzGain on 25/05/2020 - 21:16
    +2

    Still some items are overpriced

    • AssociatedUSER DC @ eBay Australia on 27/05/2020 - 01:17
      +1

      priced just like the toilet paper crisis

  • phynicle on 25/05/2020 - 23:36
    +2

    Would it cover amazon items ship from us, sold by Amazon us?

    • mckayver on 26/05/2020 - 17:09

      that would be cool.

  • asa79 on 25/05/2020 - 23:40

    Will this stop the ebay sale as can't price jack

  • Kevin Coleman on 26/05/2020 - 07:59
    +1

    The approved website retailers is the catch!!! https://pages.ebay.com.au/buy/Best_Price_Guarantee/#morecomp…

    An example: An item on Gadget city is $10 less than any seller on eBay but Gadget City is NOT an approved seller.

  • TilacVIP on 26/05/2020 - 09:09

    In regards to this:
    Are shipping costs included in the eBay Best Price Guarantee?

    Yes. We compare the full transaction cost including shipping on eBay.com.au and the online retail website in order to determine if a Best Price Guarantee is warranted.

    So let's say I purchase an item on eBay for $500 but MSY has it in stock for $450, but MSY has a store nearby and I'd like to pick it up. Does this mean there are no shipping costs added to work out the price difference or pickup is not part of this deal?? Or am I misunderstanding here and the eBay sale is only compared to the retailers online price (excluding shipping)??

    • [Deactivated] on 26/05/2020 - 09:20

      Someone may have actual experience but my guess is that they will compare like for like. That is, the comparison price is either for both delivered or no delivery costs for both items. Problem is that if you get into a dispute you will be dealing with Ebay help which as we know is VERY hit and miss. Best to ask Ebay for clarification up front.

  • Bob Lou on 26/05/2020 - 23:27

    Be aware
    Not to be used in conjunction with any other eBay coupon/voucher.

    • fufufu on 31/05/2020 - 21:31

      Where does it say this? T&C says price comparison should be done on ebay's final price after vouchers and discounts so it should let you use vouchers to pay.

      • Bob Lou on 01/06/2020 - 08:13

        Yes, you can use vouchers when applying for the price beat. I mean the price beat voucher they issue you can not be used in conjunction with any other eBay coupon/voucher.

        essentially you are getting 5% bonus eBay voucher which only last 3 months.

        To simplify what I'm saying: you are paying more cash to get a 5% bonus eBay voucher($A), and it cannot be used in conjunction with 10%, 15%, 20% off offers($B). If $A is less than $B, it's a not a deal.

        • fufufu on 01/06/2020 - 15:03

          Understood. Thanks!

  • AssociatedUSER DC @ eBay Australia on 27/05/2020 - 01:06
    +1

    Approved Retailer means:-

    adairs.com.au
    addictedtoaudio.com.au
    adidas.com.au
    aldi.com.au
    amartfurniture.com.au
    amartsports.com.au
    amazon.com.au
    angusrobertson.com.au
    appliancecentral.com.au
    appliancesonline.com.au
    audible.com.au
    babybunting.com.au
    bcf.com.au
    beaconlighting.com.au
    bestandless.com.au
    betta.com.au
    bigw.com.au
    bikeexchange.com.au
    binglee.com.au
    bonds.com.au
    bottlemart.com.au
    bunnings.com.au
    bws.com.au
    camerahouse.com.au
    campaustralia.com.au
    canon.com.au
    celebrations.com.au
    cellarmasters.com.au
    centrecom.com.au
    citybeach.com.au
    coles.com.au
    computeralliance.com.au
    connor.com.au
    countryroad.com.au
    cudo.com.au
    danmurphys.com.au
    davidjones.com.au
    dealsdirect.com.au
    dicksmith.com.au
    digidirect.com.au
    digitalcamerawarehouse.com.au
    djcity.com.au
    domayneonline.com.au
    dotti.com.au
    dwidigitalcameras.com.au
    dyson.com.au
    ebgames.com.au
    factorie.com.au
    fantasticfurniture.com.au
    fishpond.com.au
    footlocker.com.au
    forevernew.com.au
    freedom.com.au
    gamesmen.com.au
    generalpants.com.au
    getprice.com.au
    gluestore.com.au
    godfreys.com.au
    graysonline.com
    harrisfarm.com.au
    harrisscarfe.com.au
    harveynorman.com.au
    house.com.au
    iga.com.au
    itvsn.com.au
    jaycar.com.au
    jayjays.com.au
    jbhifi.com.au
    kathmandu.com.au
    kitchenwarehouse.com.au
    kmart.com.au
    kogan.com
    koganmobile.com.au
    kookai.com.au
    lasoo.com.au
    lincraft.com.au
    liquorland.com.au
    localsearch.com.au
    mightyape.com.au
    millers.com.au
    mimco.com.au
    mitre10.com.au
    mobileciti.com.au
    msy.com.au
    mwave.com
    myer.com.au
    newbalance.com.au
    officeworks.com.au
    oo.com.au
    ozsale.com.au
    peteralexander.com.au
    petersofkensington.com.au
    philips.com.au
    ple.com.au
    portmans.com.au
    powershop.com.au
    prettylittlething.com.au
    pushys.com.au
    rebelsport.com.au
    rejectshop.com.au
    revolveclothing.com.au
    rivers.com.au
    sanity.com.au
    scorptec.com.au
    shavershop.com.au
    shop.auspost.com.au
    shoppingsquare.com.au
    snowys.com.au
    sony.com.au
    sportsgirl.com.au
    starnow.com.au
    stereo.net.au
    storedj.com.au
    strandbags.com.au
    styletread.com.au
    supre.com.au
    sydneytools.com.au
    www.sunglasshut.com/au
    target.com.au
    teds.com.au
    templeandwebster.com.au
    tentworld.com.au
    thegoodguys.com.au
    theiconic.com.au
    tigermist.com.au
    topbargains.com.au
    totaltools.com.au
    toysparadise.com.au
    toysrus.com.au
    umart.com.au
    vaya.net.au
    videopro.com.au
    vintagecellars.com.au
    westfield.com.au
    wiggle.com.au
    wildearth.com.au
    winc.com.au
    wine-searcher.com.au
    witchery.com.au
    woolworths.com.au
    zanui.com.au
    4wdsupacentre.com.au
    99bikes.com.au

  • picogary on 25/06/2020 - 21:42

    This is great… I just successfully matched a lower price from Amazon on a Lego kit, even though the price had gone back up again to higher than my eBay purchase.
    Here was the process:
    - I purchased the item on eBay - $245
    - Saw the price drop a few hrs later on amazon.com.au - $195 (thanks to Brickhawk and camelcamelcamel)
    - Screenshot price on Amazon
    - Contact eBay customer service, received a terrible chat guy who didn't want to help
    - Contact eBay CS again and had a terrific chat guy who sorted me out!
    * Provided screenshot of Amazon page showing lowest price
    * Provided URL of current in-stock listing on Amazon
    * Provided screenshot of camelcamelcamel graph (past month) showing lowest price on amazon.com.au after my eBay purchase
    * Provided URL for camelcamelcamel tracking just in case

    Less than 24 hrs later… eBay coupon for $65 in my inbox!

    Big thanks to TA for the reminder ;)

  • DSOTM on 01/09/2020 - 21:12

    What if an Amazon.com.au item is for example; "Sold by Australian Camera Sales and Fulfilled by Amazon." Is the approved seller still Amazon?

    • rake on 01/10/2020 - 14:51

      Works. I did that for a item sold by Diamond Cameras.

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