Had it come up on instagram as I was browsing. Not sure if code is targeted or not. I'm located in VIC so if other people in vic can't get it then I might be a targeted instagram thing.
Terms and Conditions: https://ola.com.au/blog/terms-and-conditions/
I've had nothing but positive experiences. Mind you I've never had to contact customer service. .
What problems have you had?
+1 to this. I took them up on the airport offer, applied the code correctly before my trip but due to a 'technical error in the app, it didn't discount it. Ended up losing ~$20 and they refused to refund it!
Tried a couple times… both times the rider cancelled on me D: .
When it eventually found a new person after a while, the driver rating was like 3.6 stars and still 7 minutes away so I noped out of that.
I don't think uber has to worry.
Was getting a ride from Sandown back to the city (Melbourne) and Ola was more expensive by about 30% over DiDi and Uber. Found the 50% off code for first time users, applied the code and it dropped it from $68 to $58. That's not even close to 50% off and that discounted fare was still more expensive than the other 2 apps normal fare! Deleted it then and there. I like how Didi just apply coupons without you having to search and apply. Uber should do the same.
Edit ***Ahh just saw the maximum $10 discount. Still, Ola was way more expensive than the others
Really? I should consider switching to didi then.
Ola drivers are all Uber/didi anyway.
I’ve yet to find a sole Ola driver.
Contrary to the other posters here I've only had positive experiences with Ola especially their airport discount codes - used them on a recent Perth holiday both pickup and drop off to the airports for under $25 each way! Yes, the drivers are typically Indian and less likely to strike up a conversation than your regular Uber driver but happy to save a few $$$ and go with Ola time to time.
FK OLA. WORST SERVICE EVER. AVOID.
I'd rather pay more for another ride sharing company than to give Ola anything. Their deals are always shady as hell, and the customer service non-existent.