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Exetel NBN Unlimited $59 for 50/20 (New Customers) 12 Month Plan, Free Modem and Activation

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Exetel NBN Unlimited $59 for 50/20 (New Customers) 12 Month Plan, Free Modem and Activation
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Moral hazard on 15/08/2018 - 17:59 exetel.com.au (1331 clicks)

Found this on the front page of the exetel site.

Similar to the Aussie Broadband, but longer (12 months).

I was an existing customer for 4 years but they refused to give me the offer, until I told them to cancel my plan and once they did I said I want to sign up as a new customer, they placed me on hold and the manager approved because I've been with them so long apparently.

Useful for those with Aussie broadband, maybe ask them to match this deal if you're an existing customer there and threaten to leave for Exetel of they don't agree.

Referral Links

Referral: random (622)

Referrer gets 10% off per referral (up to $10/month per referral) for 6 months.

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  • Elijha on 15/08/2018 - 18:09
    +5

    This is a contract :Total min $739.88.
    The ABB deal isn't.

    • [Deactivated] on 15/08/2018 - 20:35
      +1

      Yeah a 12 month contract is fairly palatable in the scheme of things, but being locked to Exetel for a year as a new customer is highly undesirable.

  • c64 on 15/08/2018 - 18:18
    +3

    I was an existing customer for 4 years

    you mustn't use much bandwidth. i thought they booted people off if they used too much of their quota

    • Moral hazard on 15/08/2018 - 18:40

      I guess I couldn't use too much because my initial plan was an NBN10 with a limit (200gb or something).

      • ash2000 on 15/08/2018 - 20:18
        +5

        NBN10?! Are you Amish?

    • ash2000 on 15/08/2018 - 20:19

      i thought they booted people off if they used too much of their quota

      I've downloaded 580gb in the last 9 days. No booting!

    • [Deactivated] on 15/08/2018 - 20:37

      I don’t think they do that anymore. Further, I have used a lot in some months on an unlimited plan (though my average would be more reasonable).
      But as a new customer I wouldn’t contract, I would leave it open to escape after a month or two if things don’t go to plan.

    • BattleSpunk on 16/08/2018 - 23:55

      Can confirm, they booted me off a few years ago on just adsl2+ after I'd done multiple referrals and been with them about 5 years myself over multiple premises. They waited till my contract was up and got the boot the next month.

  • ausbob71 on 15/08/2018 - 18:28
    +1

    I just changed from dodo to Aussie broadband on the $59 a month plan. The switch was done in under an hour and I couldn't be happier with the speed which is 4x faster than dodo.

    • sydboy007 on 15/08/2018 - 19:01

      I've been with dodo since last November on 50/20 and during the night time peak consistently get 45+/20 on my speed tests.

      It's quite amazing to see the price dropping so far with NBN reducing the higher speed plans

      • ausbob71 on 15/08/2018 - 19:24

        I phoned dodo to see if they could match the Aussie broadband deal and the best they could do was $69 on a 24 month contract.

  • imp on 15/08/2018 - 18:36
    +1

    I helped someone connect to Exetel NBN last week. The instructions they sent were next to non-existent and there was no way someone without reasonable knowledge could have set it up. Tech support was OK- at least there wasn't much of a wait.

    • athk on 15/08/2018 - 19:48

      Was it byo modem?

      They offer no support if it is, it's all pretty straight forward..

      It was my understanding that the modems they give you are already configured (plug and play).

      • Jalif on 15/08/2018 - 22:36

        That's true.

        I BYO'd my modem and it was a tough install. (FTTN).

        Then again, they gave me the info, but TPLink seems to group functions at random.

    • Cheeper on 16/08/2018 - 00:07
      +1

      We upgraded from their adsl2 to NBN with exetel about 2 yrs ago and back then their instructions were sadly lacking.. odd that they have not improved them?
      Apart from that I cannot fault them… no slowing down has been noticed but we might be on a better line than some?
      Every isp has its unhappy customers. Very happy with Exetel with their NBN and for many years prior on adsl.
      I can't blame any isp that boots a customer that is constantly trying to download the whole internet .. :-(

  • snakes on 15/08/2018 - 18:43
    +1

    Exetel's network slows to a crawl between 5pm and 11pm, just avoid these clowns. Used to be decent but now they may be among the worst isp's out there.

    • adam-07 on 15/08/2018 - 18:44

      I was looking around to change from Optus NBN but congestion stories made me stay where I was.

      • thatguyfromthatplace on 15/08/2018 - 20:27

        Leaptel. I'm with them on Opticomm finer (which is normally shithouse), but I've had zero issues with speed or congestion. So much better than iiNet was.

    • ash2000 on 15/08/2018 - 18:49
      +1

      I've been very happy with Exetel. No where near the worst. I've been with the worst, and that's MyRepublic. I've also been with tangerine, not much better.

    • RickOnOzBargain on 15/08/2018 - 19:09

      Signed my Dad up for Exetel… (70+ not too savy, but he knows usenet/torrent)
      He is happy.

      I just signed up. (Finally free from Optus)
      Hope it it is happy for me too.

      • ash2000 on 15/08/2018 - 20:02
        +1

        70+ not too savy, but he knows usenet/torrent

        He must be reasonably savvy, usenet and torrents aren't the most user friendly things to use.

        • RickOnOzBargain on 16/08/2018 - 09:53

          Much more use friendly once your son sets them up for you.

    • padman on 15/08/2018 - 20:01
      +1

      I just got connected to this exact plan yesterday and already regretting it. Slower than my ADSL2.
      http://www.speedtest.net/result/7553619019

      • ash2000 on 15/08/2018 - 20:03

        Oh lordy. That's poor. First connection to the nbn?

        Just ran mine http://www.speedtest.net/my-result/a/4161595212

        • padman on 15/08/2018 - 20:15

          Yup first nbn connection. Thought it would be quick as, but no…

        • ash2000 on 15/08/2018 - 20:22

          @padman:

          Have you been into your modem settings to see what your line speed is? This seems far too slow to be network congestion.

      • LoungeLizard on 16/08/2018 - 07:22

        If you're on FTTN, check the quality of your internal wiring. Ideally you should have only 1 directly connected point (i.e. no splitters/filters etc) as close as possible to the house entry point. My speeds more than doubled once I sorted that out.

  • Spizz on 15/08/2018 - 18:43
    +1

    Hasn't it been $59.95 for a long time now? Their $10 Unlimited phone package is excellent though.

    • ash2000 on 15/08/2018 - 18:49
      +2

      I think so, at least 5 months.

    • Moral hazard on 15/08/2018 - 19:07

      I'd say you're probably right but I couldn't find a deal posted for it.

      Thought I'd help those who aren't new customers to Aussie broadband to have options.

      • ash2000 on 15/08/2018 - 19:59

        It used to come with a NetComm modem. Similar specs to the ZTE though.

    • AlienC on 15/08/2018 - 19:32

      The phone plan includes all Australian numbers?

  • me786 on 15/08/2018 - 19:40

    Free modem: ZTE ZXHN H268A with $20 postage.

    Have you used the modem? Any issues?
    Not impressed with online reviews from users.

    How does it compare to NetComm NF18ACV?

    • thangcuoi on 15/08/2018 - 20:05
      +2

      I have been watching Exetel website for the past 2 months expecting my NBN to be switch on soon. They have been out for giving out the Netcom modem which is the same version ABB give out. I wonder why they suddenly switched over to the ZTE modem.

      • ash2000 on 15/08/2018 - 20:09
        +1

        A plus for the ZTE in that it doesn't have those ghastly green led lights (that reflect up through the air vents) that the NF18ACV does.

        • [Deactivated] on 15/08/2018 - 20:37

          All Chinese-made garbage I presume?

        • [Deactivated] on 15/08/2018 - 20:39
          +1

          @hardya:

          Yeah I strictly only use routers from India or Malaysia.

        • me786 on 15/08/2018 - 21:04

          ash2000, Are you a happy user of this ZTE modem?

  • askme69 on 15/08/2018 - 22:02

    Exetel and Unlimited.

    Never again.

    • me786 on 15/08/2018 - 22:04

      Because?

  • shortgum on 15/08/2018 - 22:32

    we currently exetel. sure it's not the best but happy with $60/m that sort all we need 500gb n unlimited phone use 13', mobile, nationwide calls. surf speed is o…k…

    • me786 on 15/08/2018 - 22:43

      Are you using ZTE ZXHN H268A modem?

      • shortgum on 16/08/2018 - 02:10

        we have netcomm nf4v. did they change it?

  • nimbin2k on 16/08/2018 - 02:10
    +1

    I've been with Exetel for over 10 years (Perth/WA), and not had an issue at all. I switched over to Exetel/NBN after originally seeing the $59 deal a few months back "for new customers"… Same discussion as OP with them - go to cancel… Ok, you can have the deal.

    I have the ZTE H268A modem, no issues with me. Apparently it allows Exetel service technicians to remote in and check settings if you have tech support issues. Modem came, plugged it in, and off it went - internet straight away.

    After first getting the modem, at around 8pm at night, Speedtest.net got around 35-40Mbps Down and ~15Mbps up. The best i've gotten was around 48Mbps down with ~20Mbps up at various other times. This was direct LAN-wire from laptop to router.

    Wifi was obviously less with 16Mbps Up/Down on an HTC one m8 mobile (I'm still waiting for a good outright phone deal- any recommendations?), but about 40Mbps up/18Mbps down on an HP z-book Wifi connection - tests done within a minute of each other.

    The speeds have been fairly consistent since then. I've heard about bad experiences with Exetel, but for me there's been no problems.

    I'm not a fan-person, just stating my experience.

    • me786 on 16/08/2018 - 12:10

      Do they give you Admin access for the modem ZTE H268A? My current ISP didn't.

  • musclewarrior on 16/08/2018 - 10:15
    +4

    Also guys, if you go through the online signup, then close the browse just before accepting it all. Wait 3-5 days and they'll give you $20 credit it you continue with the application form. This essentially pays for your modem postage!

    I've had the NF18acv modem, and its been very reliable. I had issues with their prior NF17acv locking up once every month, and the DLINK 2800 Talkbox also has Wifi connectivity issues. I'm unsure of the ZTE modem.

    Otherwise I've been happy with Exetel here in WA on the 50/20 connection.

    • Kremleen on 22/08/2018 - 00:26

      should have known earlier!

    • follow on 01/09/2018 - 11:11

      do you want to get referrer credit?

    • Yutara on 12/11/2018 - 21:09

      I realise this is a bit late to be asking here but do you have any idea if they will offer you this more than once?
      We screwed up and set up getting the $20 credit back offer then learnt TPG won't release our service for another month.

      Since, from what I can see Exetel makes you start immediatly after signup and won't let you specify a starting date, we have a choice between losing the $20 or being stuck with another month or two paying for 2 providers. Not a hard choice but we'd really prefer to get the $20 if possible. It all counts! :(

  • Gareth on 16/08/2018 - 11:23

    Used to be very happy with Exetel in the ADSL2 days, but they now want to charge +20/month because I'm regional.

    At $59.99 it's a good deal, but at $79.99 they're a non-starter.

  • omniX32 on 18/08/2018 - 08:34

    Does anyone know if I order this online for an FTTP connection, do they automatically cut your existing NBN provider off like ADSL days? or is it added as another port number on the NBN box?

  • videoman on 24/08/2018 - 18:49
    +1

    I wouldn't trust exetel. They have kicked people off their plans before and forced them on to new ones that are much worse.

  • Ozbaragain on 05/09/2018 - 21:56

    I am a Telecube refugee, signed up to exetel 50/20 59.99 per month nbn. They offered the switch over with in 24-48 hours but it has been more than 72 hours now and not connected yet. Called customer care three times already and every time they come up with same story that they will connect my service ASAP. Regretting it. Should have gone with ABB

  • johnthepg on 25/09/2018 - 12:53

    Does ABB price match?

    I know skymesh does through reading comments on Ozbargain but I'd like to know of ABB does.

  • SSR on 29/10/2018 - 21:21

    Hello - Does any one has referral code?

  • musclewarrior on 13/11/2018 - 13:20

    Referral codes do nothing at the moment with Exetel. Just disregard the field.

  • kindra on 28/03/2019 - 13:23

    Signed up to exetel from Aussie broadband starting to regret it now.
    Their support is beyond hopeless.

    • Marrk on 07/04/2019 - 14:45
      +1

      I am thinking about moving from ABB to Exetel, how are things now?

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