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Best Price Guarantee by eBay (Price Beat by 5% Plus Difference) with 48 Hour Claim Time for Certain Items

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Best Price Guarantee by eBay (Price Beat by 5% Plus Difference) with 48 Hour Claim Time for Certain Items
Go to Deal
Cashback
lobzter on 02/07/2018 - 15:45 pages2.ebay.com.au (2257 clicks)
Last edited 10/07/2018 - 00:12 by 2 other users

We’re so confident in our seller’s prices that if you buy on eBay and then find it cheaper on an Approved Competitor’s website, we’ll beat it by 5%. That’s our guarantee.

  • Available on all new, fixed price items. Limited time only

  • Max $150 price difference allowed (also max voucher value).

Found it for Less Within 48 Hours?

Claiming is Quick and Easy:

  1. Make sure you have your item ID from your eBay purchase (found in your order confirmation) and a link to the identical item on the approved competitor’s website

  2. Chat to or call our customer service team and they’ll check the approved competitor’s website and our T&Cs to ensure the product is eligible

  3. If approved, we’ll give you a coupon to spend on eBay. The coupon amount will be the difference in price + 5% off the competitor’s price. Happy shopping!

adairs.com.au
addictedtoaudio.com.au
adidas.com.au
amartfurniture.com.au
amartsports.com.au
amazon.com.au
angusrobertson.com.au
appliancecentral.com.au
appliancesonline.com.au
audible.com.au
babybunting.com.au
bcf.com.au
beaconlighting.com.au
bestandless.com.au
betta.com.au
bigw.com.au
bikeexchange.com.au
binglee.com.au
bonds.com.au
bunnings.com.au
camerahouse.com.au
campaustralia.com.au
canon.com.au
centrecom.com.au
citybeach.com.au
computeralliance.com.au
connor.com.au
countryroad.com.au
cudo.com.au
davidjones.com.au
dealsdirect.com.au
dicksmith.com.au
digidirect.com.au
digitalcamerawarehouse.com.au
djcity.com.au
domayneonline.com.au
dotti.com.au
dwidigitalcameras.com.au
dyson.com.au
ebgames.com.au
eglobaldigitalcameras.com.au
factorie.com.au
fantasticfurniture.com.au
fishpond.com.au
footlocker.com.au
forevernew.com.au
freedom.com.au
gamesmen.com.au
generalpants.com.au
getprice.com.au
gluestore.com.au
godfreys.com.au
graysonline.com
harrisscarfe.com.au
harveynorman.com.au
house.com.au
itvsn.com.au
jaycar.com.au
jayjays.com.au
jbhifi.com.au
kathmandu.com.au
kitchenwarehouse.com.au
kmart.com.au
kogan.com
koganmobile.com.au
kookai.com.au
lasoo.com.au
lincraft.com.au
localsearch.com.au
mightyape.com.au
millers.com.au
mimco.com.au
mitre10.com.au
mobileciti.com.au
msy.com.au
mwave.com
myer.com.au
newbalance.com.au
officeworks.com.au
oo.com.au
ozsale.com.au
peteralexander.com.au
petersofkensington.com.au
philips.com.au
ple.com.au
portmans.com.au
powershop.com.au
prettylittlething.com.au
pushys.com.au
rebelsport.com.au
rejectshop.com.au
revolveclothing.com.au
rivers.com.au
sanity.com.au
scorptec.com.au
shavershop.com.au
shop.auspost.com.au
shoppingsquare.com.au
snowys.com.au
sony.com.au
sportsgirl.com.au
starnow.com.au
stereo.net.au
storedj.com.au
strandbags.com.au
styletread.com.au
supre.com.au
sydneytools.com.au
target.com.au
teds.com.au
templeandwebster.com.au
tentworld.com.au
thegoodguys.com.au
theiconic.com.au
tigermist.com.au
topbargains.com.au
totaltools.com.au
toysparadise.com.au
toysrus.com.au
umart.com.au
vaya.net.au
videopro.com.au
westfield.com.au
wiggle.com.au
wildearth.com.au
winc.com.au
witchery.com.au
zanui.com.au
4wdsupacentre.com.au
99bikes.com.au

Other

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closed Comments

  • Scab on 02/07/2018 - 15:49
    +3

    We’re so confident in our seller’s prices

    Yeah, that's why you keep changing fixed price listings to accept offers.

    • Olin on 02/07/2018 - 16:38

      Yes it very frustrating!!! If I wanted best offer I would put that in the listing!!!

    • mattythecapybara on 02/07/2018 - 19:02

      Can you explain this? Surely the sellers would be the ones who choose this? Is Ebay incentivising this somehow?

      • Scab on 03/07/2018 - 02:12

        If your item doesn't sell after a week, they change the listing to accept offers.

        • berger on 03/07/2018 - 08:22

          Just set auto decline slightly below asking price, or inflate your sell price and set auto decline/accept where you want it

        • Scab on 03/07/2018 - 08:49

          @berger:

          That would result in less sales or pissed off buyers.

          Once a buyer sees best offer they expect a lower price.

  • alvian on 02/07/2018 - 15:49

    This looks different from the previous best price promise. (https://www.ozbargain.com.au/node/386046) My brain isn't working properly today and I cannot tell if this a better or worse deal.

    • Lukian on 10/07/2018 - 00:05

      You're correct, this is worse! :)

  • petry on 02/07/2018 - 15:51
    +5

    how they going to administer this - sending requests to ebay black hole?

  • isthisreallife22 on 02/07/2018 - 15:53
    +2

    This seals for me I really have to avoid buying direct with any of those retailers anymore (assuming there is free postage or free click and collect)

  • urbancartel on 02/07/2018 - 15:54
    +1

    Looks like it has been changed again for the better

    Which items qualify for the eBay Best Price Guarantee?
    All brand new, fixed price items or otherwise known as ‘buy it now’ items.

  • DesiBoy on 02/07/2018 - 15:55

    What if the price is already cheaper on competitor website, would they price match before we buy? This will be a good option.

    • brokeunistudent on 02/07/2018 - 15:59

      No as the gift card entices more spending on their platform

  • Schumi5 on 02/07/2018 - 16:19
    +2

    what happens if you use a ebay discount code.. is it based on original price or after the discount.

    • Carbon Door on 13/07/2018 - 08:46
      -1

      Original price

    • Danstar on 14/11/2018 - 11:26

      Discounted price

  • f4te on 02/07/2018 - 16:24
    +14

    toysrus.com.au

    lol… :'(

    • follow on 02/07/2018 - 18:51
      +3

      Kogan about to swoop in

    • Munki on 03/07/2018 - 00:56
      +1

      Lol like toys r us was ever the cheapest for anything.

      • resisting the urge on 03/07/2018 - 10:34

        Looks like they forgot to put Masters hardware, eglobaldigitalcameras.com.au and cellbikes on their list, LOL!

        But seriously, why bother with crap promotions like this where things like lists of 'Approved Competitors' are obviously concocted and worse, dynamically managed by pricing algorithms that beat you to a comparison, to prevent the 'offer' being valuable in real terms? ALL consumers are wary of best price guarantees that turn out to be best price claims that turn out to be worse than inhaling noxious gas.

        I can just see it now, you're looking for an offer on a valuable appliance, a sale comes up, you see after a purchase that the price is now much cheaper from someone else, but all of a sudden their listing price jacks or disappears faster than you can refresh your page.

        Or worse, they refuse to sell it as vendors can, and eBay refuse the 'price guarantee' as the item was withdrawn (by their own algorithm). I wonder how long it will be before vendors who sign up to be in the price guarantee approved competitors list find themselves being obligated to adjust their listings, or have them adjusted by eBay's sales algo?

        That said, until the algo has been tweaked/learned how to restrict the losses, this is certain to be good fodder for OzBargainers!

        • Jumpernot on 04/07/2018 - 12:17

          Eglobal is on the list

  • podilamaya on 02/07/2018 - 16:41

    Thanks OP. Managed to price match bosch washers from goodguys against HN

    • SydOzber on 02/07/2018 - 17:01

      Did you use a coupon to buy and then price matched ?

      • podilamaya on 02/07/2018 - 17:12

        Yes. Still i haven't got ebay vouchers for gap yet.

        • SydOzber on 02/07/2018 - 17:18
          +1

          will be very interested to see if the difference is off the discounted price or the advertised price.

        • podilamaya on 03/07/2018 - 06:25
          +1

          @spk:

          What i told difference is from listed price. B'cos discounted price is lower than HN price.

        • PlagueistheCheap on 03/07/2018 - 09:05

          @podilamaya:
          Did you get the voucher yet?

        • podilamaya on 03/07/2018 - 09:07
          +1

          @Expon:

          Yes, I got $164.20 ebay voucher. Making Bosch washing machine $765.14.

          • Zachary on 21/12/2018 - 17:11

            @podilamaya: how…coz:

            Max $150 price difference allowed (also max voucher value).

        • PlagueistheCheap on 03/07/2018 - 09:10

          @podilamaya:
          So the price they matched was based on the full listing price? that's pretty sweet double dip. Im going to buy an aircon based on that.

        • aan10 on 03/07/2018 - 09:24

          @podilamaya:
          Same here, match good guys with mobileciti got voucher $206 =)

  • pronoun on 02/07/2018 - 17:04

    Very interested to see if this works with the price jacked sales.

  • Make it so on 02/07/2018 - 17:18
    +3

    Interesting - especially with the crazy Amazon sales that have been happening.
    Wonder how this will pan out in reality.

  • joelmuzz on 02/07/2018 - 18:17
    +1

    Pricematch is on listed price only, pre coupon and other discounts.
    Also has to be in stock at time of price check so flash sales will probably be gone before they do their check.

    Not Covered
    Any product that is not an Eligible Product.
    Approved Competitor’s prices after applicable rebates, free offers, coupons, competitor clearance products and stock liquidations from an Approved Competitor’s website, specific offers based on bundled pricing, or where volume or lot discounts are applied.
    Identical products listed by Approved Competitors or sellers in eBay store listings.
    An error or misprint on an Approved Competitor’s website.
    Only one Eligible Product per eBay buyer per day is permitted under the eBay Best Price Promise.

    • JCrown9 on 02/07/2018 - 19:51

      Wonder if this applies to amazon prime free shipping or if no prime, free shipping anyways over $49 as says the difference includes postage costs.

    • lostn on 02/07/2018 - 21:23
      +1

      Pricematch is on listed price only, pre coupon and other discounts.

      Would that apply both ways? If you bought it on ebay with a coupon, they use the pre-coupon price as the price you paid for it?

  • AustriaBargain on 02/07/2018 - 18:21

    Does this include everything, like Canon photo paper? Need a new source now that Amazon US doesn’t work. I see canon.com.au is listed, but they charge retail price in the first place.

  • mattythecapybara on 02/07/2018 - 19:00
    +4

    So if one OzBargainer spots an item, and we all get in quickly, do we all get to get the pricematch?

  • ahly92 on 02/07/2018 - 19:39

    Whats stopping a person from posting a fake ad for say a tv for 10k thats worth 8k…buys it, claims diff of 2k + $400?
    Am i missing something?

    • Saron on 02/07/2018 - 20:07
      +1

      Good point. Although reading the T&Cs:
      * "the price difference does not exceed the lesser of $150 or 50% of the Eligible Product’s advertised price (including shipping costs)…" So maximum price difference of $150.
      Also in the T&Cs:
      * "The Claim Limits will be strictly enforced, and any effort or collusion by any buyer or seller to circumvent these terms and conditions, commit fraud or abuse the Best Price Guarantee program will be strictly enforced." So they may be checking these claims thoroughly.

    • netsurfer on 02/07/2018 - 20:40

      Not in the approved list of competitors. So, a site like everything-one-cent.com.au won't work.

      Also, you actually need to be willing to commit to purchase the TV at 10K. Then, purchase $2150 worth of good on feeBay. So, you get to use the "overspent" amount on something else. The net gain, if you like, is actually $150 - which again, will need to be used on feeBay.

      • ahly92 on 02/07/2018 - 20:56

        I meant that a person posts the ad for 10k. Buys his own product for the 10k (loss transaction fees). Item sells on goodguys for 8k, claim the diff of 2.4k… but as above replyer said max is 150$

        • netsurfer on 02/07/2018 - 21:06
          +1

          Only if it happened on a day where you can list the item without paying final value fee. Otherwise, you are actually worse off. feeBay FVF for casual seller is approx 10% + GST on top of that so ~11% in total. You only get 5% back at most.

          Furthermore, you need to list an item worth $3000, which is something that can only be done for older sellers (or sellers which has reached certain volume with decent records). New accounts are restricted to 10 items and no more than $500 in total per month.

          One more thing: ATO will be watching you if you list high cost items on feeBay often. Is it worth it?

        • justtoreply on 02/07/2018 - 22:06

          @netsurfer:

          Wow. Didn't know about those limits. But I've had a few hundred sales by now

        • netsurfer on 02/07/2018 - 23:13

          @justtoreply: You probably have your eBay account for a while and started selling a few years ago.

          New sellers are restricted (in case they try to sell 100 iPhone X's, run away with the money and don't send them).

  • jimbler on 02/07/2018 - 20:02

    eglobaldigitalcameras.com.au….this site doesn't exist any more.

    • cooni on 02/07/2018 - 20:35
      +7

      Register the domain, put up a fake ecommerce site with $0.10 Eneloops.

      We all win.

  • Diji1 on 02/07/2018 - 21:10

    Approved Competitor’s

    So the ones that keep prices high.

  • lostn on 02/07/2018 - 21:22

    wasn't this posted already?

  • Np321 on 02/07/2018 - 21:22

    What is the effect of using promo code?

    Like on binglee ebay a washing machine is for 575$ and on the good guys it is for 649$ which will be 520$ after good guys 20% discount now.

  • PlagueistheCheap on 02/07/2018 - 21:23
    +1

    This eBay voucher is stand alone? Or can it be used with 5/10% off codes? Doesn't seem that good if you have to pay full price for everything with it

    • netsurfer on 02/07/2018 - 23:50

      From the TsAndCs:

      The voucher cannot be used in conjunction with any other eBay voucher or offer, nor can it be redeemed for cash.

  • defekt on 02/07/2018 - 22:04

    I'm not understanding this at all..

    So if I buy an iPhone from Allphones ebay store (which historically have them price jacked high), and Officeworks.com.au which has it cheaper, would I be effectively getting 5% off the Officeworks price?

    • TheLurker on 02/07/2018 - 22:14

      Stuffed if I know, but the way it reads is they beat a price, before codes. This seems to clash with their 'yet another sale code' strategy. So, yes? Maybe?

      I hope we get some real world reports soon

    • netsurfer on 03/07/2018 - 00:12

      Yes and no. The price difference + 5% price beat (cap to $150 max) will be provided as a feeBay voucher.

      You still have to pay the full price first. It's not really worth exploiting to be honest. The eBay 20% off voucher is more cost effective.

      It is just for peace of mind that if you thought you bought the cheapest item on feeBay and it turned out to be incorrect.

  • aan10 on 02/07/2018 - 23:50

    got my voucher $200 from ebay doing this best price guarantee.

    just place an order, hope the order get ship through. finger cross

    by the way you can't buy gift card using this voucher from ebay…

    • netsurfer on 03/07/2018 - 00:16

      Just out of interest, how much of the $200 voucher is the 5% price beat?

      • aan10 on 03/07/2018 - 00:30

        5% at $ 59.95

        price different at $147 total $206 voucher

        so that is $200 freebie item from ebay. not bad… :D

        • netsurfer on 03/07/2018 - 00:47
          +1

          Rough calculation - probably off by a few dollars here and there:

          Amount
          eBay Item Price $1345 initial price paid
          Price Match/Beat Price $1199
          Difference $146 rebate from overpaying
          5% Price Beat $60 actual price beat
          Total eBay Voucher $206 total rebate

          Guessing it is a mobile phone. $60 effective gain. It's really an $60 freebie because you would have normally paid only $1199 for the item. True saving is still 5% (you still paid $1345 for the initial item + the bonus item out of your pocket).

        • aan10 on 03/07/2018 - 00:51
          +1

          @netsurfer:

          not really the mobile phone rrp at good guys and jbhifi and all other store is at 1346. i only paid 1,076.8

          so with good guys 20% code i already save a lot around $269, and on top of that i got free $206 voucher to use on other item on ebay :)

          so they used price before coupon code to best price guarantee with others it seems??

        • netsurfer on 03/07/2018 - 01:06

          @aan10: Um, the true phone saving (with the 20% voucher) technically is $122.20 - compared it to best price. Plus the $206 voucher is $328.20.

          It's quite good. So, price beat on eBay's retail price. I reckon eBay customer support will be busy issuing vouchers.

        • PlagueistheCheap on 03/07/2018 - 08:58

          @netsurfer:

          T&Cs say it's on the price you paid. Not sure if everyone will have the same luck at aan10

        • netsurfer on 03/07/2018 - 09:30

          @Expon: Yeah, I know. A bit surprised aan10 tried and succeeded.

          Anyway, still somewhat depends on using the voucher wisely to get the benefit. It was basically $1076.8 for Galaxy S9 Plus & an eBay item priced at $260.

        • Jumpernot on 04/07/2018 - 12:25

          @aan10:
          Can I ask how you got a $200 voucher for free? :o

        • aan10 on 04/07/2018 - 19:11

          @Jumpernot:

          By doing this 5% best price guarantee from ebay :)

        • Ryxxi on 05/07/2018 - 10:53

          @aan10: wow nice! so they beat the full original price and dont count any coupons.. They will probably fix it lol..

    • linkii on 03/07/2018 - 20:16

      Have you received the voucher yet? The customer service said max $150 on live chat when I asked.

      • aan10 on 03/07/2018 - 20:46

        Have received it and have used it straight away

        I believe $150 for price difference and plus 5% guarantee so its more than $150

  • spy on 03/07/2018 - 00:16

    Like to see how this works in real…

  • Charlie Dont Surf on 03/07/2018 - 01:28

    This is fascinating. Buggered if I know how it will work out. But I'm strapped-in for reading your reports.

  • frank1416 on 03/07/2018 - 15:42
    +1

    Bought a $1000 item using the PLATYPUS code and paid $900.

    Found item for $800. Got a $240 code.

    • SnoozeAndLose on 03/07/2018 - 15:53

      so you can actually but with 10% code from goodguys or binglee and price match each other's online website.

    • aan10 on 03/07/2018 - 17:12

      Wow thats more than $150 max price difference from their TC. Nice one.

      Maybe theres a glitch in their ebay system. Better get those voucher now and use it ASAP before they notice anything wrong =D

    • Penro on 05/07/2018 - 01:16

      Lucky! I had a price difference of $310. Tried to argue that the terms don't specify the voucher is $150 max, but only the price difference is. The way I interpret the terms, is the max price difference of $150 + 5% of competitor price. I kept going back and forth via email with multiple eBay reps who didn't really read my email properly and gave me the general "it's in the terms" which I highlighted and said it doesn't read that way. In the end, I'm happy with the $150 voucher as I wasn't expecting it anyway! :) Tomorrow is another day to claim another price guarantee as you can only claim 1 per day and has to be within 48hrs! :D

  • Gaz1 on 03/07/2018 - 15:52

    Now we just need a search facility that searches the above websites!
    (I guess pricehipster does some - any other suggestions?)

  • superforever on 03/07/2018 - 21:54

    Is it OK to match with another eBay seller?

  • Np321 on 04/07/2018 - 00:15

    Bought 1150 item for 920 at TGG with 20% off code, found it at 986, got a 199.95$ voucher.

    • superforever on 04/07/2018 - 09:06

      You mean they compared the price with the price before 20% off?

  • Rialonda on 04/07/2018 - 07:45

    Do we need to buy from any particular ebay seller?
    i.e. cant we just choose to buy from one with higher price to maximize difference?

    • SydOzber on 04/07/2018 - 09:21

      I think it depends
      The dryer that am looking at is at a higher cost with appliances online.. but when clubbed with TGG sale, that comes out cheaper

    • shadowangel on 04/07/2018 - 17:27

      I think any, the eBay rep said they will match up to 50% of advertised price or $150 but that's clearly wrong with the discounts some people are getting.
      I really need to read all the terms probably

      • Ryxxi on 05/07/2018 - 10:56

        Its still 150% for the price difference, they r getting more than %150 because of the added 5% difference on top..

  • linkii on 04/07/2018 - 18:58

    How long did it take receive a voucher. Applied last night. Haven't heard anything back yet.

    • aan10 on 04/07/2018 - 19:05

      Had mine send in 4-5 hours

  • Ryxxi on 05/07/2018 - 10:56

    So technically Buy GTX 1080 For $800 with 20% ebay discount code. Original listing is $1000. Now after you buy it , ask ebay to 5% price beat it. Show a competitors price at $800..now you get a $200coupon + 5% ($50) for free

    I hope they wont fix this..

    • Penro on 05/07/2018 - 10:58

      Based on my dealings with multiple eBay staff yesterday, they will only give you a maximum of $150 voucher. But seems like others have slipped through and got more.

      • Ryxxi on 05/07/2018 - 11:07
        -1

        yeah but its still good..free $150 + 50, they shud be price matching after coupon price, not with coupon. This is so good for us.,..too bad I dont need anything right now that's in the $1000's

        • Penro on 05/07/2018 - 12:13

          I tried to argue the +5%, which would have been $79.45 for me, but they wouldn't budge. Still happy with the $150 voucher as I only realised this eBay guarantee after I made the purchase with 20% off. Yes, take advantage of it whilst you still can. The terms and condition wording has been written poorly. The staff aren't really trained on it yet too because it's a new offering, hence we're seeing different people get different offers on OZB.

  • Ryxxi on 05/07/2018 - 11:06

    get this in before it gets fixed and ebay starts to realize..

  • PlagueistheCheap on 05/07/2018 - 12:36

    Has anyone had any luck claiming this twice? The T&Cs state one price promise per day. Can I purchase two items today and clainm one today and the seocnd tomorrow?

    • Penro on 05/07/2018 - 15:02

      I received my 2nd claim today. I bought my items on separate days. I think as long as you claim one today and one tomorrow it should be fine. The terms says only 1 claim per day on 1 product per account.

  • frank1416 on 05/07/2018 - 17:23

    Tried to lodge a 2nd claim today on an item that had a price difference of more than $150. They rejected on the basis that it is only for items that had a price difference of $150 or less.

    • Penro on 05/07/2018 - 17:54

      I'd try it again with a different eBay rep. That's not right at all.

      • frank1416 on 05/07/2018 - 18:09

        Not 100% sure, but I think they reworded the T&Cs. Clearly says not eligible when price difference is more than $150

  • muchape on 05/07/2018 - 22:02

    What happens if the same store is selling for more on ebay take this for example

    $16 m.2 heatsink ple website
    https://www.ple.com.au/Products/630813/EK-M2-NVMe-Heatsink--…

    $27 m.2 heatsink ple ebay account
    https://www.ebay.com.au/itm/EK-M-2-NVMe-Heatsink-Black-38300…

    Would i get money back on this if i bought it on ebay?

    • PlagueistheCheap on 05/07/2018 - 22:10

      With the shipping added seems $2 difference

  • PlagueistheCheap on 06/07/2018 - 10:09

    I just did a second claim and was issued a vouchr for $150. THe voucher should have been $198 however the rep wouldn't budge past 150. I do not agree that the t&c's have a limit of 150 however the t&c's also state the difference is based on the price paid rather than the lising price.

    • shadowangel on 07/07/2018 - 00:16

      The eBay rep said to me it's up to $150 or 50% percent of the advertised price on eBay.
      I found an item that was over that but asked before I purchased the eBay price was still higher.

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