Hi OzBargain,
A quick update from me.
The negative feedback in this post has made a few things clear to me.
- If more than one person is upset - it's my fault
- Pushing promotions and marketing is not worthwhile if ALL customers are not being serviced to a high standard
I am deeply sorry for anyone who has had a bad customer experience with me. Please know I am willing to make it right for anyone who is unsatisfied. Reach out to me anytime!
I will humbly take the responsibility here and listen to the community and redirect my time from promoting on OzBargain to developing my operations and refining the service I provide. Fortunately, we have had very positive feedback and growth in other marketing channels so OzBargain has been a sort of bonus for us, but it's not worthwhile unless everyone is getting a good service! And that's my responsibility.
I will be ceasing all promotions for now on OzBargain until things have been improved on my end.
:) Thank you to everyone who has supported me positively and I hope to see you guys all again sometime in the future.
Please do not hesitate to contact me if you have any queries or concerns! You can message Kris on Facebook Chat or email me directly at [email protected].
Wish you all the best!
-Aidan
Benefits
Travel happy and forget the hassle of buying a SIM when you land. Snag a discounted SIM before you fly :)
- No need to buy a local SIM at the airport
- No registration/Identification requirements
- Usable in 71 destinations including all of Europe
- Plug and Play - Get connected as soon as you touch down
- Be prepared - the SIM can be held unactivated as long as you need
Product Details:
- 12GB of Data
- 4G LTE/3.5G Speeds useable in 71 countries *Speed varies depending on country
- Calls: 3000 minutes to European numbers
- Texts: 3000 texts to European numbers
- Sim Size: 3in1 SIM (Fits Nano, Micro & Standard)
Things to know:
- Bundle expires 30 days after activation
- Shelf life: No expiration date
- Hotspot/Tethering is allowed in mobile devices only (not for use in WiFi modem)
- You can keep track of your data usage with a My3 account
- You can top up anywhere in the world using ding.com.
- You can purchase additional credit for International calls to Australia
- 10 Pound will get you roughly 300 minutes of calls to AUS (3pence/minute)
What countries does it work in?
You can learn more on ThreeUK's Website
Or find countries here:
Europe | More EU | Other Countries | South America |
---|---|---|---|
England | Hungary | Australia | Brazil |
Ireland | Iceland | Hong Kong | Chile |
Northern Ireland | Isle of Man | Indonesia | Colombia |
Wales | Italy | Israel | Costa Rica |
Scotland | Jersey | Macau | El Salvador |
Åland Islands | Latvia | Madeira | French West Indies |
Austria | Liechtenstein | New Zealand | French Guiana |
Azores | Lithuania | Reunion | Guadeloupe |
Balearic Islands | Luxembourg | Saint Barthelemy | Guatemala |
Belgium | Malta | Saint Martin | Nicaragua |
Bulgaria | Martinique | Singapore | Panama |
Canary Islands | Netherlands | Sri Lanka | Peru |
Croatia | Norway | United States | Puerto Rico |
Cyprus | Poland | US Virgin Islands | Uruguay |
Czech Republic | Portugal | Vietnam | |
Denmark | Romania | ||
Estonia | San Marino | ||
Finland | Slovakia | ||
France | Slovenia | ||
Gibraltar | Spain | ||
Germany | Sweden | ||
Greece | Switzerland | ||
Guernsey | Vatican City |
Activation:
You can activate as soon as you land in any of the 71 countries listed
Very easy activation, 3 steps.
- Insert the SIM into your phone
- Turn on 'Data Roaming' in your network settings
- Restart your phone. Done!
Shipping:
All Orders will be shipped from Sydney and will be shipped via Australia Post.
- It will take us a few days to get orders out the door (we have limited hands!)
- FREE for Priority Letter Shipping 2-7 Business days Please note this will be untracked
- $4.00 for Priority Tracked Shipping 2-7 Business days (Signature Required)
- $8.00 for Express Tracked Shipping 1-2 Business days (Free on orders over $100)
To be safe, Please do not order if you leave before 21/05/2018. as we cannot promise we will get the order to you before then.
Support:
Kris and I are active on Facebook and you can live chat with us via Facebook Chat.
Alternatively, you can email me at: [email protected]
Money Back Guarantee:
I offer a Money Back Guarantee with this product. If you land and the SIM Card does not work as intended; I will refund you in full. Please read the details on my website for the Money Back Guarantee claim steps.
If you have any questions please leave a comment here on OzBargain or chat to us on our live chat. I will be here to answer any questions you have.
Again thankyou everyone! <3
Cheers,
Aidan
About SimsDirect
The team and I here at SimsDirect have one simple mission.
To build an online marketplace for Simple Prepaid Travel SIMs.
We source our products by partnering with overseas telcos and bringing them all here to one place for Aussie travellers like you. Our mission is to build a trusted online business that provides awesome customer service with simple to use SIM cards so we can make the travelling experience for you easy and seamless.
We have had a whirlwind start to the business and its been both challenging and exciting to grow and develop with you all. We have a long way to go and a lot to learn but OzB's positive support and feedback has gone a long way! So thanks again!
If you wish to help out then you can contribute in a few ways:
Vote for any countries you would like to see in the future by going to our Google Poll
Jump onto our OzB company page and hit that sexy subscribe button to get notified when we post deals. You can also leave me a sneaky Facebook like ;)
Share this deal with any friends or family you know are travelling soon by using the share icons below
And lastly! Leave an upvote if you see value in the deal :)
Hey guys,
I'll be here to answer any questions so fire away!
Cheers,
-Aidan