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40% off - 12GB UK+ Europe Travel SIM (Data in 71 Countries) - $35.40 AUD + FREE Shipping (Save $23) @ SimsDirect Sydney

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40% off - 12GB UK+ Europe Travel SIM (Data in 71 Countries) - $35.40 AUD + FREE Shipping (Save $23) @ SimsDirect Sydney
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Store RepSimsDirect on 14/05/2018 - 17:24 simsdirect.com.au (622 clicks)
Last edited 15/05/2018 - 09:59
TRAVEL40

Hi OzBargain,

A quick update from me.

The negative feedback in this post has made a few things clear to me.

  • If more than one person is upset - it's my fault
  • Pushing promotions and marketing is not worthwhile if ALL customers are not being serviced to a high standard

I am deeply sorry for anyone who has had a bad customer experience with me. Please know I am willing to make it right for anyone who is unsatisfied. Reach out to me anytime!

I will humbly take the responsibility here and listen to the community and redirect my time from promoting on OzBargain to developing my operations and refining the service I provide. Fortunately, we have had very positive feedback and growth in other marketing channels so OzBargain has been a sort of bonus for us, but it's not worthwhile unless everyone is getting a good service! And that's my responsibility.

I will be ceasing all promotions for now on OzBargain until things have been improved on my end.

:) Thank you to everyone who has supported me positively and I hope to see you guys all again sometime in the future.

Please do not hesitate to contact me if you have any queries or concerns! You can message Kris on Facebook Chat or email me directly at [email protected].

Wish you all the best!
-Aidan

Benefits

Travel happy and forget the hassle of buying a SIM when you land. Snag a discounted SIM before you fly :)

  • No need to buy a local SIM at the airport
  • No registration/Identification requirements
  • Usable in 71 destinations including all of Europe
  • Plug and Play - Get connected as soon as you touch down
  • Be prepared - the SIM can be held unactivated as long as you need

Product Details:

  • 12GB of Data
  • 4G LTE/3.5G Speeds useable in 71 countries *Speed varies depending on country
  • Calls: 3000 minutes to European numbers
  • Texts: 3000 texts to European numbers
  • Sim Size: 3in1 SIM (Fits Nano, Micro & Standard)

Things to know:

  • Bundle expires 30 days after activation
  • Shelf life: No expiration date
  • Hotspot/Tethering is allowed in mobile devices only (not for use in WiFi modem)
  • You can keep track of your data usage with a My3 account
  • You can top up anywhere in the world using ding.com.
  • You can purchase additional credit for International calls to Australia
  • 10 Pound will get you roughly 300 minutes of calls to AUS (3pence/minute)

What countries does it work in?

You can learn more on ThreeUK's Website

Or find countries here:

Europe More EU Other Countries South America
England Hungary Australia Brazil
Ireland Iceland Hong Kong Chile
Northern Ireland Isle of Man Indonesia Colombia
Wales Italy Israel Costa Rica
Scotland Jersey Macau El Salvador
Åland Islands Latvia Madeira French West Indies
Austria Liechtenstein New Zealand French Guiana
Azores Lithuania Reunion Guadeloupe
Balearic Islands Luxembourg Saint Barthelemy Guatemala
Belgium Malta Saint Martin Nicaragua
Bulgaria Martinique Singapore Panama
Canary Islands Netherlands Sri Lanka Peru
Croatia Norway United States Puerto Rico
Cyprus Poland US Virgin Islands Uruguay
Czech Republic Portugal Vietnam
Denmark Romania
Estonia San Marino
Finland Slovakia
France Slovenia
Gibraltar Spain
Germany Sweden
Greece Switzerland
Guernsey Vatican City

Activation:

You can activate as soon as you land in any of the 71 countries listed

Very easy activation, 3 steps.

  • Insert the SIM into your phone
  • Turn on 'Data Roaming' in your network settings
  • Restart your phone. Done!

Shipping:

All Orders will be shipped from Sydney and will be shipped via Australia Post.

  • It will take us a few days to get orders out the door (we have limited hands!)
  • FREE for Priority Letter Shipping 2-7 Business days Please note this will be untracked
  • $4.00 for Priority Tracked Shipping 2-7 Business days (Signature Required)
  • $8.00 for Express Tracked Shipping 1-2 Business days (Free on orders over $100)

To be safe, Please do not order if you leave before 21/05/2018. as we cannot promise we will get the order to you before then.

Support:

Kris and I are active on Facebook and you can live chat with us via Facebook Chat.

Alternatively, you can email me at: [email protected]

Money Back Guarantee:

I offer a Money Back Guarantee with this product. If you land and the SIM Card does not work as intended; I will refund you in full. Please read the details on my website for the Money Back Guarantee claim steps.

If you have any questions please leave a comment here on OzBargain or chat to us on our live chat. I will be here to answer any questions you have.

Again thankyou everyone! <3

Cheers,
Aidan

About SimsDirect

The team and I here at SimsDirect have one simple mission.

To build an online marketplace for Simple Prepaid Travel SIMs.

We source our products by partnering with overseas telcos and bringing them all here to one place for Aussie travellers like you. Our mission is to build a trusted online business that provides awesome customer service with simple to use SIM cards so we can make the travelling experience for you easy and seamless.

We have had a whirlwind start to the business and its been both challenging and exciting to grow and develop with you all. We have a long way to go and a lot to learn but OzB's positive support and feedback has gone a long way! So thanks again!

If you wish to help out then you can contribute in a few ways:

  • Vote for any countries you would like to see in the future by going to our Google Poll

  • Jump onto our OzB company page and hit that sexy subscribe button to get notified when we post deals. You can also leave me a sneaky Facebook like ;)

  • Share this deal with any friends or family you know are travelling soon by using the share icons below

  • And lastly! Leave an upvote if you see value in the deal :)

Referral Links

Referral: random (50)

Referee gets $5 off. Referrer gets $5 cash.

Travel Europe Travel Accessory Travel SIM Card

Related Stores

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closed Comments

  • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:25

    Hey guys,

    I'll be here to answer any questions so fire away!

    Cheers,
    -Aidan

  • Make it so on 14/05/2018 - 17:35

    REP, can you please clarify this statement:

    Hotspot/Tethering is allowed in mobile devices only

    So can you tether? What can you not do? Tether to a laptop?

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:36

      Hey Make it,

      Yeah its difficult to word this one.

      You can only use the SIM in your mobile phone. It simply cannot be used in other devices like wifi devices.

      You can tether to any device you wish as long as you aren't planning on using it through a wifi device.

      Hope that clarifies for ya :)

      Cheers,
      -Aidan

      • Make it so on 14/05/2018 - 17:39

        So you can put it in your mobile phone and use your mobile phone as hotspot for a laptop or any other device?

        But they can detect if you use it in a WiFi modem, and do not permit it?

        • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:40

          Exactly! Spot on.

          Any ideas how I can reword it for the description?

          Cheers,
          -Aidan

        • Make it so on 14/05/2018 - 17:43

          @SimsDirect: Well, it kind of depends on how exactly they classify the device; I imagine they prevent tethering from any device which is not voice-enabled (?). Perhaps say "not for use in 4G WiFi modem - will not work".

        • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:50

          @Make it so:
          Will do.

          Thanks!

  • maybeamacy on 14/05/2018 - 17:35

    Can you do 40% off USA too? :)

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:39
      +1

      Haha

      I wish I could!

      The US SIM will never be discounted below 30% due to wholesale margins.

      Cheers,
      -Aidan

      • maybeamacy on 14/05/2018 - 17:43

        Any chance you can do 1 more of the USA sims for me at the old price? I bought 2 during the last deal but realised I need one more. Pretty please with a cherry on top? :)

        • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:44
          +4

          Haha! Yeah no worries!

          I'll PM you a code.

          Just because you asked nicely (with cherries).

          -Aidan

  • Tex Texan on 14/05/2018 - 17:44

    So this can only be used to make calls and send texts to other European countries, not back home to Australia?

    What happens if someone in Aus calls this sim in Europe, how are charges handled at both ends? Thanks.

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:49

      Spot on.

      The SIM cannot call Australia without additional international credit. I have added the information in the description for topups.

      I believe it will not go through without extra credit uploaded. The person calling you would be charged a flagfall fee (amount depends on carrier they use).

      10 pound would get you 333 minutes of calls to Astralia (3pence/minute).

      Hope that helps,
      -Aidan

  • BreakerPlus on 14/05/2018 - 17:50
    +1

    Great price and just bought 2. We have used this sim for 3 years now for when we go back home to Italy each year and it works great throughout the rest of Europe too, thanks!

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:52

      Awesome!

      Great to hear the positive feedback Breaker!

      Thanks so much for your order :)
      -Aidan

  • sween64 on 14/05/2018 - 17:54

    Any chance of a deal on the 5GB SIMs that Three UK offer?

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:58
      +1

      hi sween,

      We don't currently offer that SIM card. We feel it doesn't provide the same value as it really isn't much cheaper for us to buy compared to the 12GB.

      If 12GB is too much, you might be able to pick up a 5GB one from Ebay.

      Thanks for the comment!
      -Aidan

  • coin saver on 14/05/2018 - 17:55

    Already answered sorry

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 17:59

      No worries my man!

      Have a good one :)
      -Aidan

  • NobalaKoba on 14/05/2018 - 18:05
    +2

    List of users who've had problems with Sims Direct (mainly deliveries not arriving on time or being cancelled AFTER they should have been delivered):
    D B
    kiwipride
    swineey
    altomic
    kiwipride again
    Dave77
    ozpanda
    min c
    strayan - poor service
    maxwellian
    unique452

    There's also been problems with the same person not delivering within time under another name, So Easy Travel as stated here.

    Buyer beware.

    • dahax77 on 14/05/2018 - 18:14
      +1

      Totally agree with this, I found them very unprofessional - would look at other companies or use your googling powers to find and order this product yourself. For example, Sim Corner offers the same product for only a few dollars more and in my personal experience they were much more reliable and transparent.

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 18:14
      -5

      Hi Bradley,

      I really don't understand your wish to hurt my reputation and put on display unhappy customers when you aren't even a customer yourself.

      I have made some mistakes yes, but mistakes are normal and apart of any business.

      All customers who have had bad experiences have been apologised to and refunded in full.

      I take my business seriously so I understand that it takes time smooth out operations to better customer experience, and that's what will happen.

      There are numerous more customers who are happy with my customer service so I hope that you can try to understand that.

      I wish you nothing but peace Bradley.

      -Aidan

      • NobalaKoba on 14/05/2018 - 18:29
        +1

        Hi Aidan,

        There's a reason that I'm not one of your customers, it's because if I order a travel sim I need it to arrive on time, and based on the experiences of previous customers it'd be a gamble.

        If me sharing the experiences of your past customers is "hurting your business" you should ensure the sims arrive on time and customers don't have problems, which shouldn't be hard to do since you ask for the departure date.

        I wish travellers nothing but peace Aidan.

        -Bradley

        • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 18:38
          -7

          Hi Bradley,

          You seem like a very negative person.

          I wish you the best, I hope you can look up in the future.

          Sincerely,
          -Aidan

      • maxwellian on 14/05/2018 - 20:20
        +2

        I can only hope he isn't a customer thanks to the warnings posted by users like myself that your deceit has affected. Additionlly you are posting lies here, I received no such refund as you have claimed that all persons have?

        If you need to smooth out things then you don't need to be pushing out a advertising/publicity plan such as these 'promotions' until such things are sorted out.

        Also yay, I got included :D Go Bradley!

        • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 20:34

          Hey Max,

          Refunds were issued to anyone who did not receive their SIM cards. I believe you received yours.

          Your issue was about the email campaign that went out to you with misleading prices correct?

          Ive responded to your old comment with an update about that last month.

          About our promotions. We need to be consistently posting promotions and marketing to bring in new customers for the business to grow. Very important for any business. If we are causing more harm than good then I will happily cease all outbound marketing until our operations can support it.

          Let me know if there is anything I can do for you.

          Thanks for the feedback.
          -Aidan

      • altomic on 14/05/2018 - 21:31
        +3

        I have made some mistakes yes, but mistakes are normal and apart of any business.

        Aidan - "Hi Ozbargain, I'm selling a product"
        Ozbargain - "great, I'll buy it."
        Aidan - "sorry, I don't have it"
        Ozbargain - "what?! but you said you have it"
        Aidan - " you don't understand, stop"

        this is not normal.

    • scanuck on 14/05/2018 - 21:43

      I also had an issue and raised it directly with the seller

      I sincerely hope they are now only selling items they have in stock (200 in this case)

      • scanuck on 14/05/2018 - 21:47
        +1

        EDIT - also appears cheaper elsewhere (on this site)

        • NobalaKoba on 14/05/2018 - 21:54
          +2

          That doesn't surprise me with the prices they charge, in the last deal for Japan sims I noticed that it's the same price from the manufacturer, including shipping, but the shipping was flat rate so buying more than one from the manufacturer would save you quite a bit.

          As for you having issues with them as well, I plan on posting the list on all their future 'bargains' as a warning to potential customers, is it alright if I add you to the list?

    • blkx on 15/05/2018 - 09:03

      I haven't received mine as well. Ordered 3 weeks ago

      • Store RepSimsDirect @ SimsDirect on 15/05/2018 - 09:06

        Hey blkx,

        What’s your order number? I can check up on it for you.

        If you have not received it then it could be an Australia Post issue as we are up to date on orders.

        If you don’t wish to publicly post your order number you can email me at [email protected] to resolve it.

        Thanks!
        -Aidan

  • jtrappett on 14/05/2018 - 18:47
    +1

    I plan on being in the UK/Europe for 7 weeks, so best to just topup at end of 30 days?

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 18:51
      +1

      hi Jtrappett,

      It is cheaper to buy multiple SIMs and switch them out instead of recharging (if you don't mind changing your mobile number).

      SO if that'sok I would recommend that :)

      Otherwise yes, you can top up after the first 30 days with ding.com and renew your bundle!

      Cheers,
      -Aidan

      • jtrappett on 14/05/2018 - 18:54

        Ok…thanks.

        • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 18:56

          No worries

          -Aidan

  • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 18:51

    Thanks!
    -Aidan

  • MustResistPurchase on 14/05/2018 - 19:03

    Are you guys TravelSimsDirect?

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 19:07

      hi MustResistPurchase,

      No we aren't, I only found out about them a few days after I purchased my domain (saw them in google). SO similar name but different companies.

      I believe they are now called Roammobility.

      Cheers,
      -Aidan

  • 7necniv on 14/05/2018 - 19:25
    +2

    We used these on our trip recently and had no issues with the coverage. The activation process was also very simple, pretty much dummy proof. Would definitely buy again in the future.

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 19:26

      Hi 7neniv,

      Thanks for the feedback! Glad to hear it worked out.

      Much love!
      -Aidan

  • vinella on 14/05/2018 - 23:05

    my sister is having problems topping this sim up after 30 days - any advice on best way to do it while in italy ?

    • Store RepSimsDirect @ SimsDirect on 14/05/2018 - 23:06
      +1

      Hi Vinella,

      Is she using ding.com or trying to do it directly with ThreeUK?

      Thanks,
      -Aidan

      • vinella on 14/05/2018 - 23:23

        she tried https://www.three.co.uk/My3Account/Login but it needs a uk address to pay it ?

        • Store RepSimsDirect @ SimsDirect on 15/05/2018 - 07:59
          +1

          Hi Vinella,

          Yeah the MY3 account will not work for top ups. ThreeUK (for legal reasons) can’t take payments from non-eu customers.

          Your sister can use ding.com as a work around. (Link in the description)

          Give that a shot and let me know how you go!

          Hope that helps,
          -Aidan

        • vinella on 15/05/2018 - 08:47

          @SimsDirect:

          thank you

          • she managed to top up with ding (for a small added fee)

          its showing up as "In queue" on the https://www.three.co.uk/ website, but hopefully it will kick in soon.

        • Store RepSimsDirect @ SimsDirect on 15/05/2018 - 08:57

          @vinella:
          Ok great!

          Please make sure your sister goes to her MY3 account and uses the 20 pound credit to ‘activate’ a bundle.

          What I mean is.

          If you purchase 20 pound and do nothing. The 20 pound is stored as credit and will be used as pay as you go credit.

          If you wish to use it as a bundle, you need to go to your account and redeem the ‘all-in-one-20’ bundle. With the credit.

          The AIO20 bundle is what you originally had on the SIM. 12GB data + 3000 calls/texts

          Let me know if you have any issues working it out.
          -Aidan

  • mr_max_powers on 14/05/2018 - 23:22

    If I get one of these for myself for travel to UK and Europe and one for the person I'm travelling with, will calls from one sim to the other be included in the 3000 minutes and 3000 texts to European numbers?

    • Store RepSimsDirect @ SimsDirect on 15/05/2018 - 08:01

      Hi max,

      Yes correct! You can call each other and it counts as a ‘European’ number.

      So for example.

      Even if you are in a non-EU country but you wish to call each other, you can. As both SIMs are UK numbers (+44).

      Hope that helps!
      -Aidan

  • herpityderpity on 14/05/2018 - 23:58

    Does this work in Hawaii? What's the difference between the USA sim and this one besides the 3.5G v 4G LTE?

    • Store RepSimsDirect @ SimsDirect on 15/05/2018 - 08:03

      Yes it will work in hawaii.

      The USA SIM comes with unlimited calls and texts to US numbers. And also unlimited international texts.

      On top of that the US sim provides a faster internet speeds than this UK SIM.

      Hope that helps!
      -Aidan

  • mini_wombat on 31/05/2018 - 10:42

    Any new China Deal? Would need a card for only 2 days but I guess I survive without Internet.

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