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No International Txn Fees + Fee Free ATM Withdrawals Worldwide for ING Orange Everyday and Orange One with $1000 Deposit/mth

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No International Txn Fees + Fee Free ATM Withdrawals Worldwide for ING Orange Everyday and Orange One with $1000 Deposit/mth
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neilpatrickharris on 10/11/2017 - 07:20 files.ozbargain.com.au (2190 clicks)
Last edited 10/11/2017 - 11:50 by 2 other users

Edit: It looks like with the changes coming up in March 2018, ATMs will no longer be free unless you make 5+ card purchase per month, in addition to depositing $1,000+ per month (Shame on you, ING - I'll be moving banks)

No ING international transaction fees when you travel or shop with overseas retailers

In addition to free ATMs in Australia, we’ll rebate the ATM fee within five business days at any ATM around the world (the Orange One cash advance fee still applies).

This is applicable when you:

Deposit your pay of $1,000 or more every month, and

From March 2018, also make 5+ card purchases every month using your Orange Everyday or Orange One (excluding ATM withdrawals, balance enquiries, cash advances, EFTPOS cash-out only transactions)

More info at http://ing.com.au/cards

Referral Links

Referral: random (658)

Until 30/11/2024, referrer and referee will each receive $100/$125 for opening new Orange Everyday & Saving Maximiser Accounts.

Referrer: Do not participate in the referral system if you do not have a current $100/$125 referral code.

Referee: To qualify, you are required to deposit a minimum $1,000 from an external source into the new Orange Everyday account, deposit any amount into the a Savings Maximiser Account, and make at least 5 (settled) card transactions within any calendar month with the new Orange Everyday card.

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closed Comments

        • hhbb555 on 11/11/2017 - 09:52

          @madman697:
          which investment option do you suggest to take with AustralianSuper?
          Australian shares? since the total fees are only 0.36%?

        • jezza p on 11/11/2017 - 10:53

          @sal_chi_cha: oh? Didn’t know that. I thought I would have to wait till I graduate and become an intern. Would you recommend them over UniSuper? I talked to uni HR before and they said UniSuper or QSuper if I have their account, but it wasn’t really an option since it wasn’t available to public before.

        • jezza p on 11/11/2017 - 10:58

          @lostincanberra: haha I suppose. Well my employer actually allows QSuper too, but it wasn’t really an option until recently they opened up to public. Do you reckon I would lose that 17% contribution by moving to QSuper? I assume the amount of super they pay is governed by enterprise agreement, but everyone here is saying how UniSuper is the one with 17%. Haha I wanted none of those insurance thingy. I told UniSuper since day one but they said they wouldn’t be able to cancel insurance until I got the first contribution, which didn’t come in until the end of the month as they didn’t update it as my employer paid. Therefore, they conned a month of premium out of me, which is a really sneaky and shady thing to do if you ask me. One of the reasons I don’t like them.

        • lostincanberra on 11/11/2017 - 11:11
          +1

          @jezza p: You'd have to check with Uni HR department - but I suspect that the 17% is related to UniSuper rules as much as any enterprise agreement.

          The insurance can be a good thing - and often the industry funds have access to deals that you wouldn't be able to get yourself. It is just that insurance isn't particularly attractive to people on part-time (and relatively low) wages - nor to people who are at the other end of their working lives where the benefits decline at the same time as our need to support children/significant others reduces. I'm in the later group - so I prefer to cancel my insurance and have more go into the super savings pool. When I was younger, I probably would have grudgingly kept the insurance…

        • jezza p on 11/11/2017 - 14:50

          @lostincanberra: haha i'm the former, working a few hours a week as a tutor while i patiently wait for uni to finish. I just checked the enterprise agreement as it turns out I don't get 17% anyway with Unisuper, so might as well switch to Qsuper to save on some fees.

        • madman697 on 12/11/2017 - 10:45

          @hendyb:
          I'm not a super expert, but I'm using Aus Super Balanced.
          Low fees are nice, but if you've got a larger super balance, you probably want something that performs better. I'm not sure what the returns are on that Aus shares option.

        • madman697 on 12/11/2017 - 10:46

          @hendyb:
          I'm not a super expert, but I'm using Aus Super Balanced.
          Low fees are nice, but if you've got a larger super balance, you probably want something that performs better. I'm not sure what the returns are on that Aus shares option.

    • Chickfilo on 10/11/2017 - 10:25
      +1

      This.

      I'll be looking at transferring my savings to another bank by March. Bye ING :'(

      • hetzjagd on 10/11/2017 - 15:36

        Here's a short story.

        My experience was ING were not interested in trying to retain me when I called up and said "your home loan rates have gone up and the benefits have been taken away and rival banks are offering deals that will save me money even with the cost of switching home loans". They made me an offer but it still wasn't as good as the competitors so I started the proceedings of switching over. Once they received the, I forget what it's called exactly, notice of seperation? from Bankwest they called me up to confirm and asked why I was leaving and offered to match or better Bankwest. By that stage I had already signed something with Bankwest that I was advised was a contract that I could not back out of without penalities. Absolutely useless on ING's part. I tried to warn them, they didn't listen, and clearly they did want my business AND could have done better. I'll remember that should they ever lower their rates and introduce benefits and I'm tempted to switch back. No thanks.

        I still use their Orange Everyday account and card for the hell of it. Come to think of it I should get rid of it ASAP so if they introduce the cashback again for new customers (and ex-customers of at least 3 or 5 years ago) then I can sign on for it again - seeing as they only direct most of their promotions at attracting new customers and not rewarding loyal customers.

        • SomeGuyOnOzB on 10/11/2017 - 20:33

          Doesn't ING do a thing, once a year, where they say, if you up your savings, we'll pay a rate that's a little better than the others? (I may have the banks mixed up)

        • Cupid Stunt on 11/11/2017 - 19:46
          +2

          @foundit: Sounds like RaboDirect with their "snapshot" and bonus offer on additional funds

        • T-man on 12/11/2017 - 10:54

          Did they tell you what they can offer you? I did the same thing and they offered me an enormous of 0.05% discount on my current home loan rate, I switched to St. George anyway.

        • hetzjagd on 12/11/2017 - 17:26
          +1

          @T-man:

          Yeah they did and it was something similarly useless. My response was like "well ok but that's still not as good as Bankwest for example so that's not going to be enough for me to be able to justify the cost of staying with you". Possibly I think they then went to some other guy who offered something a little more substantial but still short of Bankwest and then at that point they said it was the best they could do. …Until the phone call a couple of weeks later that offered a rate superior to BW but by then it was too late. They jerked me around

        • T-man on 12/11/2017 - 18:00
          +1

          @hetzjagd:

          probably your balance is higher than mine which is under 250k, so they just let me go and no phone call from them a couple of weeks later.

  • bbqwer on 10/11/2017 - 07:34

    5+ card purchases every month = transfer money out BPAY to pay credit card bill, possible ?

    • T-man on 10/11/2017 - 07:53

      I also want to know this too, it's much easier to schedule the payments monthly.

    • Ryk on 10/11/2017 - 08:10
      +2

      BPay is not a purchase transaction.

    • ONEMariachi on 10/11/2017 - 14:51

      Is there a purchase minimum. Could I just go and make 5 $1 purchases?

    • bamzero on 11/11/2017 - 15:06

      BPay isn't a card purchase.

  • movieman on 10/11/2017 - 07:37
    +3

    Looks useful for countries where difficult / impossible to find fee free ATMs.

    Ie, Laos.

    • Ryk on 10/11/2017 - 08:10

      US, fiji, korea,…

      • cpho on 10/11/2017 - 08:18

        Most ATM's in Korea are now fee free

      • yaziyo on 10/11/2017 - 12:25
        +1

        US has Citibank ATM's in every 7/11.

  • RG on 10/11/2017 - 07:39
    +3

    Citibank's superior FX rates or ING superior customer service. Hard decision now.

    • E5TOQUE on 10/11/2017 - 07:44
      +5

      I've been Overseas and had my Citibank Card hacked. They called me up and had a new card sent to my hostel all within 2 days!!! So far I can't really fault their customer service.

      • Kontiki on 10/11/2017 - 09:27
        +5

        It's a shame Citibank's website/app is such a mess. So user-unfriendly. I think I needed a password and 2 pin codes just to log in?

        • eltito on 10/11/2017 - 11:20

          They've changed it heaps now, they have like an offline pin etc for use.

          I do agree, their system years ago was awful, but they've definitely improved it last 2-3 years.

      • RG on 10/11/2017 - 09:35
        +1

        I've had a bad experience and I've had two friends who have had bad experiences. Slow lost card replacement, fake Mastercard replacement campaign, incorrect FX charges, accidental deduction of abnormal fees and slow reimbursement, stuffed up linking with foreign Citibank account, US foreign resident tax withholding because they didn't send a form out, etc. On the product side, they also don't have Android pay on their debit cards - can't live without paying on my phone now. I still bank with them for the great FX rates but I think their customer service is both volatile and low in expectation.

    • Amumu on 10/11/2017 - 07:50
      +1

      They should both be using visa daily exchange rate with 0 fee. Moreover, citi card moved to MC recently. I dont see why citibank's FX rate is superior.

      • madrooster on 10/11/2017 - 09:07
        +4

        Citibank cards at Citibank ATMs do not go through the MC/Visa/Maestro/Cirrus networks and thus have far lower overhead. At a Citibank ATM I can get a rate that's often as good as what's on xe.com (within 0.2 or 0.3% or so on average), particularly in the US, which is better than the non-Citibank ATM next door.

        • RG on 10/11/2017 - 09:28
          +1

          Citibank have their own rates and the spreads are much smaller than Visa and Mastercard.

          Citibank FX rates https://www.citibank.com.au/aus/investments/forex-rates/AUD.…

          Visa FX rates https://www.visa.com.au/travel-with-visa/exchange-rate-calcu…

        • Jared17 on 10/11/2017 - 10:14
          +1

          This is true. I was surprised a few times at getting rates better than even XE.com

        • peterpeterpumpkin on 10/11/2017 - 10:36

          Do you have any evidence in writing for this?

          I don't know of any other cards that don't use the rate of the payment processor networks.

        • peterpeterpumpkin on 10/11/2017 - 10:39

          @RG:

          Even though the Citibank page says the exchange rate is used "for all transactions", I thought the rates are only used for sending money through their systems - not using a payment processing network such as Mastercard.

          Plus the spreads look higher on Citibank (and the conversions worse).

        • madrooster on 10/11/2017 - 11:33

          @peterpeterpumpkin:

          I've tested it by taking $50 out of a Citibank ATM then taking $50 immediately after at another non-Citibank ATM. It's something that you need to test yourself. There is no written evidence anywhere.

          Think about it… why would a bank use an external network when it can be done in-house? I'm sure ING would probably do the same if it had ATMs around in other countries.

          My suspicion (pending confirmation) here is that ING's rate will be worse than Citibank, in countries where Citibank ATMs are available (HK, US, TH, SG etc.). For countries where Citibank ATMs are not available, then the rate should be quite similar between ING and Citibank.

        • peterpeterpumpkin on 10/11/2017 - 12:40

          @madrooster:

          Sorry I replied to the wrong comment and thread (it was intended for RG's duplicate comment below) but thanks for the reply.

          I assumed what you're saying could be the case and if I get the time I should call Citibank to confirm. Since Mastercard often gives within 0.3% of the daily extrema I've stopped obsessing over the mid-market rate since it can fluctuate more than 1% in a day and I rarely withdraw at tactical times while travelling. If Citibank does give a rate within 0.3% of the mid-market rate then using the ATM at the right time of day would of course be a bonus.

        • wodtha on 10/11/2017 - 14:10
          +1

          @Jared17: Same! This happened to me several times on my honeymoon around South America. Very nice surprise - "free" empandas!

    • onlybargains on 10/11/2017 - 07:55

      I was wondering about the FX rates. Do you have some data to compare ING vs Citi? Android Pay + no hunting for the "right" ATM would make that a win for me if they both use Visa FX rates

      • ccrap on 10/11/2017 - 09:00

        See arkjiang's comment above, ING uses the Visa daily exchange rate. If Citibank is Visa, then the rate will be exactly the same. The only thing that sets the 2 apart is foreign transaction fees and overseas ATM withdrawal fees (if any). The ING rate I can confirm as the Visa rate as recently used it in NZ to withdraw some cash. Was a better rate than the local exchange shops!

      • RG on 10/11/2017 - 09:28

        Citibank have their own rates and the spreads are much smaller than Visa and Mastercard.

        Citibank FX rates https://www.citibank.com.au/aus/investments/forex-rates/AUD.…

        Visa FX rates https://www.visa.com.au/travel-with-visa/exchange-rate-calcu…

        • qazwsx on 10/11/2017 - 11:16

          Citi rates depend. If you withdraw at a Citi ATM overseas, my experience is that you get pretty much bang on market FX rates published. But if through other banks ATMs, there seems to be a bit of a spread, probably using visa rates.
          This is what I've observed withdrawing 5 figure amounts this year overseas.

    • tanoshiiki on 10/11/2017 - 11:27

      I will still keep my Citibank. Citibank still has branches for that extremely rare occasion when I need to get a cheque or something.
      With Citibank transferring the MasterCard, it's good to have another fee-free Visa option for overseas. Visa seems to have more discount promotions in Japan, i.e. use Visa and get 5% off.

      I've found Citi service to be patchy. As I don’t use it very often, Citi has deactivated my account and not advise me, even if I call them in advance to tell them I’m going overseas. Have had a few situations where my card wouldn’t work overseas and had to call them to activate my account again overseas. Not particularly pleasant. I have now learnt when calling them in advance to advise of going overseas for them to also confirm my account is still active.

  • chumlee on 10/11/2017 - 07:45

    Nothings free with banks. They will make their money by giving you a shitty exchange rate

    • owli on 10/11/2017 - 08:22
      +1

      I generally agree with this sentiment, but don't ING Intl transfers go through OFX?

  • Desailly on 10/11/2017 - 07:49
    +19

    Gonna cancel mine. the 5x purchase a month is too annoying

  • em on 10/11/2017 - 07:51
    +4

    Sounds like I will just continue to use Citibank for debit and withdrawals overseas.

    • nightelves on 10/11/2017 - 07:53
      -5

      This is better as it's for any atm whereas Citibank is atm specific.

      • [Deactivated] on 10/11/2017 - 07:57
        +3

        I never paid a fee with a Citibank card at any Euopean ATM or store. Maybe I was lucky but no fee in four months of travel? I think most are safe.

        • Underlord on 10/11/2017 - 08:00
          +1

          There are no ATM fees when using bank ATMs in most European countries

        • nightelves on 10/11/2017 - 08:04

          oh ok maybe it's different in Asia.

        • eltito on 10/11/2017 - 08:27
          +1

          So the Citibank fee free is dependant on the ATM in the country you are at.

          Example:
          In Europe I had hardly any issues - most ATMs were fee free (although some did have a fee)
          In Chile - only one bank (Bank of security, written in Spanish of course) was fee free in 2014 - took a lot of googling to find which bank was fee free
          In Thailand - ATMs always charge - at least when I was there last two years ago
          In Vietnam - Pretty decent options for fee free
          America and Mexico - decent amount of fee free (from what I recall)

          Other parts of Asia I've just rocked up with cash

          You'll know which are fee free, because prior to accepting the transaction it will notify you that the ATM will charge a fee.

          EDIT: Mind you, some overseas ATM fees are crazy high - example I remember Thailand was like 300 baht or around $11 AUD.

        • nightelves on 10/11/2017 - 08:32
          +1

          @eltito:

          In Vietnam isn't it Citibank that's fee free. Techcomm bank and others charge a fee from memory and yes Thailand was crazy expensive with their fees.

        • eltito on 10/11/2017 - 08:50

          @nightelves: If I recall correctly, there was another bank I found that was fee free, but I can't remember the name of the bank for the life of me. However, in all cases (except 2), I just found a Citibank ATM

        • chichi on 10/11/2017 - 08:53

          @nightelves:

          We used our Citibank card in Cambodia recently and used a couple of different atms - no fees at all.

      • igoforthebest on 10/11/2017 - 08:01

        I used non citibank ATM's in China and didnt incur any fees…

      • crowsnest bomber on 10/11/2017 - 10:35
        +1

        just been to Bali using any old atm. no atm free, no trans few, crazy good fx rate. the Citibank card rocks

  • No Smoking on 10/11/2017 - 07:51
    +3

    Will ING even be able to tell what your atm chargers were? I know when I used my citibank card overseas just one amount showed up on my statement and the only way you can work out if you got charged an atm fee was to compare the exchange rate you got to the official rate.

    • nightelves on 10/11/2017 - 08:07

      I have been charged an overseas atm fee with ING. It does show up as a separate transaction.

      • No Smoking on 10/11/2017 - 08:14
        +2

        Are they rebating their own fees or the fees of the atm operator? Because if it's just their fees this isn't a deal. Citibank already doesn't charge on atm withdrawals, citibank has many more atm international than ING, account is free with no conditions and you can get free bottles of wine at some restaurants.

        • nightelves on 10/11/2017 - 08:15

          It's similar to how it works here. There's one line item that says international atm fees. I'm guessing that's what get rebated.

    • Ryk on 10/11/2017 - 08:13
      +1

      thats why they say the rebate will be after settlement. I think it will work something like this.
      1. the transaction auth comes in for say, US$100 cash withdrawal at the ATM in the Dallas Book Depository
      2. settlement will include the fee, say US$105
      3. they will refund the difference US$5
      and also not charge their own Overseas ATM $2.50 fee

      • artfuldodger on 10/11/2017 - 09:49
        +1

        Not the one near the grassy knoll?

        • Ryk on 10/11/2017 - 10:12

          you know it?

  • jonagrah on 10/11/2017 - 07:53

    My pay is deposited into an Orange Everday, which I make 30+ purchases a month using. Does this mean I won't pay international fees on my Orange One credit card too?

  • witsa on 10/11/2017 - 07:53
    +6

    wait so this 5 transactions thing, does this rule only apply for making international atm fees free or does it apply to the existing benefits of
    - no account fees
    - no atm fees?

    Cause like everyone else, I don't need the international ATM thing because I got citibank plus card for that. I never use the card for purchases as I get points on my credit card.

    Since the cash back is gone, I've only been using it as a convenient way to take money out of any ATM for free. If I have to make 5 purchases to get this, I will probably cancel the card.

  • vetopower on 10/11/2017 - 07:57
    +11

    The new requirement of 5 transactions per month to get the bonus interest rate is a terrible move on the part of ING. I’ll be leaving to store my money elsewhere.

    • Amumu on 10/11/2017 - 08:03

      where else can we get 2.8% interest rate now (not introductory) (not term deposit)

      • E5TOQUE on 10/11/2017 - 08:11
        +11

        UBank. 2.87%

        • No ATM fees at the big 4 now
        • Sweep feature is great
        • can widthdraw money directly out of your savings. Can't do this with ING, so setting up scheduled transfers is a pain in the ass.

        Just combine UBank and Citibank together. Or go to Macquarie.

        • KBZ on 10/11/2017 - 17:20
          +1

          So ubank ultra is the one right? Just have to deposit 200 a month is the condition right? No withdraw penalties?

      • witsa on 10/11/2017 - 08:11
        +5

        interest on savings is for suckers anyway. You get a pittance and you lose 30% on tax and the rest effectively on inflation.

        If you got a mortgage, stick it in your offset - you'll be offsetting a higher rate than 2.8% and it'll be essentially tax free.

        If not, look into buying a very stable index or blue chip stock - most likely your dividend yield alone will be higher than 2.8%.

        • Amumu on 10/11/2017 - 08:14
          +3

          ING is where my 5-20% free cash flow sits :) It only goes to commsec when needed. This used to be goalsaver's role.

        • witsa on 10/11/2017 - 08:25

          @arkjiang:

          ok fair enough - i guess if you don't have a mortgage, that's probably the best way to do it.

      • jezza p on 10/11/2017 - 08:17
        +5

        UBank ultra and it’s ongoing (2.87% at the moment, higher than ING). All you need to have is a free ultra account and savings account linked together. Deposits $200 a month, better than the $1000 ING demands. UBank also has this feature called ‘sweep’ which I really love as I can put all direct debit there (the ones you can’t pay by credit card without hefty fees), where the ultra account (a transaction account) will never run dry as long as there is fund in savings. Keep all my savings in high interest rate account while not having to worry about transferring money out for bills monthly.

        ING is nothing special these days. Some people have been asking for the ‘sweep’ feature on ING accounts since the very early days when they were still good but that never happened. Instead, they gave us what we didn’t ask for, like interest cut, cancelling payWave rebates and you name it.

    • Crocfreefree on 10/11/2017 - 08:11
      +5

      Wait, is it actually confirmed that the…

      $1000 / month Savings Maximiser deposit to get the full 2.8% interest

      …WILL actually require 5+ Orange Everyday transactions???

      The ING linked page above simply says that by making a $1000 deposit and 5+ transaction you get:

      • No ING international transaction fees
      • ATMs absolutely everywhere

      It doesn't say anything about the bonus interest. Is there another page mentioning this?

      If the bonus interest condition has changed this is a major factor and a definite reason to move away from ING.

      EDIT: just saw the email confirming the $1000 and 5+ transactions for bonus interest.

      Well, goodbye ING, you greedy profanities.

      EDIT 2: just informed 3 family members of the changing conditions

      We are ALL going to cancel our accounts.

      That's many $100,000s hundred of thousands ING have just lost from their coffers.

      • Ryk on 10/11/2017 - 08:18
        +1

        "Get the highest variable rate"

        "To earn our highest variable savings rate on your Savings Maximiser – currently 2.80% p.a. – every month you’ll need to deposit your pay of $1,000 or more and from March 2018 also make five or more card purchases each month. Available on one account on balances up to $100,000."

      • YOLO on 10/11/2017 - 08:20
        +1

        From their email:

        Get the highest variable rate

        To earn our highest variable savings rate on your Savings Maximiser – currently 2.80% p.a. – every month you’ll need to deposit your pay of $1,000 or more and from March 2018 also make five or more card purchases each month. Available on one account on balances up to $100,000.

        • Samsungnote10 on 10/11/2017 - 08:44

          Damn it
          I had orange everyday banking and didn't realise it was no interrsr for a year. It was different many years ago

          Last month I moved it all to savings maimiser

          Now from msrchbinhave to 5x transact each month to get any interest.

          I'd this correct?

      • t25 on 10/11/2017 - 09:38

        From March 2018 I will be joining others in moving their money out to another bank. Too many hoops just to get a decent product

  • jezza p on 10/11/2017 - 08:09
    +4

    Just closed my account with them when they dropped their interest rate for maximiser and moved back to UBank. I also moved to macquarie platinum for debit card and they have everything ING has plus more. Ever since ING cancelled payWave rebates, the card has been useless. They should change their slogan to ‘how banking can be in the past’ since they are definitely moving backwards while others like Macquarie are moving forward.

  • Saitake12 on 10/11/2017 - 08:14

    Can you set up five direct debits using the card to count for the five transactions?

  • fruxo on 10/11/2017 - 08:16
    +1

    Would have switched from 28 degrees card immediately if it didn't have those inconvenient requirements.

    Is there any other credit card with no international transacting fees?

    • Ryk on 10/11/2017 - 08:19
      +3

      debit cards on transaction accounts:
      citbank plus
      macquarie bank

      credit cards:
      bankwest zero platinum

      • fruxo on 10/11/2017 - 09:19

        Didn't know about the bankwest zero platinum! Will have to do some research, but no annual fee, no transaction fees and 55 days interest free. Sounds good to me. Any drawbacks / deal-breakers?

        • Moo Deng on 10/11/2017 - 10:43

          Bankwest are great. Excellent customer service too and the best iPhone app out of any bank.

      • E5TOQUE on 10/11/2017 - 11:06

        Don't forget Coles Rewards Credit Card.
        You earn points and no international fees.

        • Gandalf the Thrifty on 10/11/2017 - 11:35

          It is good but does cost $99 and the free non-reward card doesn't give free international transactions

  • nadan on 10/11/2017 - 08:17
    +2

    Citibank plus doesn't require anything, and no overseas ATM fees.

    • witsa on 10/11/2017 - 08:19

      there are if the fee is by the overseas bank though.

      but yeah, i think the FX rate on citibank plus is heaps better than ING and that usually is much more than any ATM fees you have to pay.

      • CLoSeR on 10/11/2017 - 08:27
        +1

        I've never had an overseas ATM apply a fee for withdrawals, have heard of it occurring with some bank atms in Thailand.

        Guess my point is that most the time no fee is applied and it wouldn't matter which card you use if the overseas bank decides to charge a fee you have to wear it.

      • jezza p on 10/11/2017 - 08:28

        No fee if you use Citibank ATM overseas. They have ATMs and branches in a lot of countries. My friend recently went to Europe and told me that a lot of ATM operators there don’t charge international ATM fees anyway. Since Citibank doesn’t charge you for the ATM at their end, you can basically either use Citibank ATMs or the ATMs that don’t charge operator fee for free

        • CLoSeR on 10/11/2017 - 08:30
          +3

          Yep, travelled all over Europe and didn't get hit with any fee for ATM withdrawals in any country using whichever bank ATM I could find.

        • witsa on 10/11/2017 - 08:43

          @CLoSeR:

          Are you sure the withdrawal fee weren't factored in? It can get confusing especially with moving FX rates.

          So say you withdraw $100 USD - they might've just added $3 ATM fee to that and converted $103 USD into AUD and given you one transaction.

          Not saying that is the case - probably depends largely on how the overseas bank processes it.

        • eltito on 10/11/2017 - 08:48

          I've just copied from what I wrote above:

          So the Citibank fee free is dependant on the ATM in the country you are at.

          Example:
          In Europe I had hardly any issues - most ATMs were fee free (although some did have a fee)
          In Chile - only one bank (Bank of security, written in Spanish of course) was fee free in 2014 - took a lot of googling to find which bank was fee free
          In Thailand - ATMs always charge - at least when I was there last two years ago
          In Vietnam - Pretty decent options for fee free
          America and Mexico - decent amount of fee free (from what I recall)

          Other parts of Asia I've just rocked up with cash

          You'll know which are fee free, because prior to accepting the transaction it will notify you that the ATM will charge a fee.

          Mind you, some overseas ATM fees are crazy high - example I remember Thailand was like 300 baht or around $11 AUD.

        • CLoSeR on 10/11/2017 - 09:10

          @witsa: I've usually reviewed the rates on return and they were very close to market rates indicating no fee.

        • nadan on 10/11/2017 - 11:58

          @witsa:

          No ATM fees, I used the card several times when in central Asia. However ING had a flat $2.50 withdrawl fee.

          I have read there are ATMs that charge a fee, however you can easily find out which ATMs don't and use those.

  • soupkitchen on 10/11/2017 - 08:20
    +2

    Will keep using 28degrees or BW card for o'seas purchases. These stupid bank games are uninteresting.

    Bye, bye ING.

    • CLoSeR on 10/11/2017 - 08:22
      +1

      What's wrong with Citibank Plus account, that's the best option for overseas cash withdrawals/purchases.

      • fruxo on 10/11/2017 - 09:12

        A credit card is more practical and useful than a debit card. That said, 28 degrees is annoying now when you have to pay for bpay payments.

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