Discovery 9 - $8.99/Mth = $200 Anyone+ $400 LC2LC+200 MB (12 Mth Contract) One-off $20 Shipping

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Live Connected

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  shopaholic32 on 20/10/2010 - 11:24

  If I sign for this discovery 9 being a 12mth contract can I:

  1. upgrade this to a Discovery 11 down the track say within a few months if it is insufficient for my needs?
  2. will there be a fee for the upgrade?
  3. Does it restart the clock of another 12 months all over again, given I would have already nee with you for the previous months before the upgrade?

  If the answer is yes to all 3, then I would vote it is a good deal, otherwise I would have to reconsider, as carriers such as Optus don't have a problem if I chose to upgrade as I did in the past with them, although once upgraded I cannot downgrade back to former until end of remaining contract only and they do not restart the clock.

  Please advice, thanks.

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    leeroys_dad on 20/10/2010 - 11:43

    I've asked this a few months ago and this is the response I was given:
    1. No - will need to pay out your current 12 month contract
    2. Yes - discounted to $16 for a new sim card without porting
    3. See 1. It will be a new contract for 12 months.

    In saying this, their advice may have changed so this will need to be confirmed by the Rep.

    • 

      Store Repliveconnected @ Live Connected on 20/10/2010 - 12:26

      +2

      Hi - just an update on this.

      1. Yes - there is no cancellation fee
      2. $16 for the plan change over, which will take place at the start of the new billing cycle
      3. No - clock does not restart.
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  massari on 20/10/2010 - 11:38

  Awesome deal

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  nubzy on 20/10/2010 - 12:49

  never heard of this, is it good company with alot of service??

  Just about to buy a iphone 4 on telstra $39 cap for 24mths but maybe i should buy outright and do this. shame it is only 200mb data though.

  i hardly use my phone for calls so this would be good. i do need atleast 500mb data though and good coverage.

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    Store Repliveconnected @ Live Connected on 20/10/2010 - 13:16

    try the Discovery 11 or 15, 500 MB & 1 GB respectively.
    coverage is Optus.

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  BlinkyBill on 20/10/2010 - 14:18

  If I order this with a iphone micro sim (currently have a regular sim phone) can I use this my current phone and then punch out micro sim if I get an iphone/ipad at a later date

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    Store Repliveconnected @ Live Connected on 20/10/2010 - 14:26

    Hi - we haven't got the funky Optus 2 sims in 1. If you order a Micro SIM you'll be shipped out a Micro SIM.

    • 

      BlinkyBill on 20/10/2010 - 14:38

      OK thank I'll just get a normal one and the cut out tools later if needed.

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  BlinkyBill on 20/10/2010 - 14:39

  Last question if you order two sims, is shipping $40 or $20?

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    Store Repliveconnected @ Live Connected on 20/10/2010 - 15:35

    $40. Its effectively the cost of the SIM

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  Koonit on 20/10/2010 - 15:47

  Which network do these guys use?

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    Store Repliveconnected @ Live Connected on 21/10/2010 - 09:00

    Hi - we use Optus - both their 3G and 2G

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  nubzy on 20/10/2010 - 16:09

  optus apparently. it doesnt seem too bad. my current iphone 3g is with optus $29 yes plan which is out of contract now. i can get better value on one of these. but its tempting to just go with telstra $39 cap with free iphone 4 32GB as my 3G phone is getting a bit slow and i want the updated camera.

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  Temjin on 20/10/2010 - 17:47

  I've been eyeing on switching over to liveconnected a long time ago. Just waiting for my current contract to run out and will go in over the next 2-3 weeks. I see they've added two new plans to their Discovery series, nice!

  Questions for the rep while he is here. :)

  • Upgrading a plan attract a $16 fee and must require a new sim card provided by liveconnected? I'm confused with this. I am assuming there is no need to do anything physical when upgrading to a new plan. Basically, same sim, same number, business as usual. Please correct me if I'm wrong.

  • How long does it take to port my number from Optus? Or rather the process involved.

  • Can I port ANY numbers from ANY network to liveconnected.me? (curious)

  Many thanks. Keep up the good work!

  • 

    Store Repliveconnected @ Live Connected on 21/10/2010 - 09:05

    Hi there

    Good questions.

    1. Yes - essentially its a different plan - and we are charged a $16 cost for the plan change, which pass on without margin

    2. It takes up to 24 hours. From your view point it will look near seamless - your Optus SIM will stop working at which point your Live Connected SIM will be active. In the background though its a bit more cumbersome - Optus port your number across to us manually - hence the 24 hours.

    3. Yes - you can port from any network.