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eBay Price Match Guarantee: eBay Match Competitors Price within 48 Hours of Purchase and Refund You Difference (Certain items)

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eBay Price Match Guarantee: eBay Match Competitors Price within 48 Hours of Purchase and Refund You Difference (Certain items)
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ellave on 31/08/2017 - 11:14 cc.ebay.com.au (3048 clicks)
Last edited 21/06/2018 - 12:09 by 2 other users

This post might be out of date.
Please See the current discussion in the 2018 revision of the deal.

Not sure if this is a bargain but I certainly wasn't aware of it, came across when searching for headphones, seems like Ebay will price match any Aussie business with an ABN so could be very useful with the current 10% off & notorious mark up that retailers do. I'm struggling to find the list of Qualifying Items so if anyone comes across it let us know.

You can see the banner if you do this search for example - https://www.ebay.com.au/sch/i.html?_odkw=focal&_osacat=293&_…

The T & C's http://pages2.ebay.com.au/pricematchguarantee

Update September 2

At this current time, there are only a limited selection of items that eBay will price match, and they are listed under

Top Headphones

https://www.ebay.com.au/rpp/top-headphones

Top Vacuums

https://www.ebay.com.au/rpp/top-vacuums

More items will be added to the range at a later date.

Other

Related Stores

eBay Australia
eBay Australia
Marketplace

closed Comments

  • Turd on 31/08/2017 - 11:15
    +57

    eBay definitely see amazon a threat!

    • centrelink on 31/08/2017 - 11:56
      +6

      Too bad eBay can't give you prime and 30 minutes delivery time

      • P1xellat3d on 31/08/2017 - 12:13
        +6

        Have they explicitly come out and said they will do 30 minutes delivery time tho?

        • Gina Rinehart on 31/08/2017 - 12:32
          +33

          Highly doubt it in Australia..

        • centrelink on 31/08/2017 - 12:33

          Who knows but Ebays response to it is "eBay valet " lmao

        • nagel on 31/08/2017 - 13:40

          @brezzo:
          Why not, everything is just "down the road" here in Australia right?

        • HeyHeyHeyIsItADeal on 31/08/2017 - 13:54
          +3

          @brezzo: Wages are too high even Amazon can't do that shit.

        • voltagex on 31/08/2017 - 15:47
          +3

          @HeyHeyHeyIsItADeal: are you volunteering to take a pay cut?

        • outlander on 31/08/2017 - 16:08
          +5

          @HeyHeyHeyIsItADeal:
          You really think the extra $6ph per person is what makes the difference?
          Or could it be the $1 million+ property pricetag that stops them from having enough local warehouses..

        • rifter on 03/09/2017 - 12:16
          +1

          @outlander:
          Guess that is why there are no successful businesses in New York

        • outlander on 03/09/2017 - 13:37
          +1

          @rifter:

          Whoa, somebody call the papers, tell them to stop the newpress. I think we have detected sarcasm over here

        • CocaKoala on 08/03/2018 - 23:21

          @brezzo: Totally agreed. Try delivering stuff in 30 minutes to Mr. "Yates Farawayman" living in some suburb named "South Bumfeck" 490 KMs south of Darwin in the middle of some desert.

          Amazon certainly knows the size of this continent, and unique challenges that come with doing business here, so fat chance of a 30 minutes delivery promise. :-)

        • Gina Rinehart on 09/03/2018 - 09:55

          @CocaKoala: they don't do 30 mins delivery to most parts of the US as well. It is usually only cities close to their warehouses and on certain items that are available there.

      • vis on 31/08/2017 - 19:34
        +1

        I think something similar to prime is coming soon, eBay sent me a survey link where they are asking questions to bring the service similar to prime, they have questions like how much fee is reasonable etc…there were lots of questions to find out how much the user is willing to pay and also questions about delivery times etc….

    • mcncl on 31/08/2017 - 15:59

      Not sure if that would cause them to do this, considering Amazon in Australia is still a long way off.

    • nuno on 01/09/2017 - 06:23

      Amazon juggernaut is coming. It will take no prisoners. Anticipating 7% market share in 2 years. More like 37% in 5 years. imo.

      Harvey Normans, JB hifi, SCA, Repco, Bunnings, officeworks, Myer will be overtaken by Pezos's army.

      The God of light has the Dragons and the white walkers.

      • videoman on 01/09/2017 - 09:59

        Most of those will fall eventually even if Amazon wasn't coming.

      • ninetyNineCents on 20/09/2017 - 20:09

        yeh bezos will suck the blood of any community near to his warehouses, with his high demands on staff.

        The tax payer will be paying for towns of idiots who move into town to get an amazon job and then quit when they are sick of it and theres nothing else in town.

  • lostn on 31/08/2017 - 11:17
    +6

    This is very interesting.

    Would they price match a vouchered price or the base price before vouchers?

  • WatchNerd on 31/08/2017 - 11:18
    +6

    JV won't be happy with this post.

  • ellave on 31/08/2017 - 11:19
    +1

    If anyone can find a list of what qualifies I'll add it to the main post

    • Xebozone on 01/09/2017 - 10:39
      • Limit of 3 Qualifying Items per transaction per person
      • Auction format listings, listings where a reserve price is used, re-lists, private listings and the eBay Valet features are excluded from this offer.
      • Gift cards/certificates/vouchers are excluded from this offer
      • Items in “For parts or not working/repair” condition are not eligible for the Promotion
      • Not to be used in conjunction with any other eBay coupon/voucher
      • The total credit to be applied subject to the offer is capped at $100 per person for each Qualifying Item
      • In the event you return or seek a refund on any Eligible product, the value of the discount will not be refunded to you
  • mathew42 on 31/08/2017 - 11:21
    +6

    Refund is to paypal account, which is much better than a voucher that expires in a month.

  • dealspider on 31/08/2017 - 11:21

    So no price beat by %?

  • nadan on 31/08/2017 - 11:22
    +6

    I guess the important bits in Ts and Cs.
    Limit of 3 Qualifying Items per transaction per person.
    Auction format listings, listings where a reserve price is used, re-lists, private listings and the eBay Valet features are excluded from this offer.
    The offer entitles you to a refund of the difference between the purchase price of the Eligible product purchased on www.ebay.com.au and the price of the Corresponding Item as verified by eBay, to be applied as a credit to your PayPal account.
    The total credit to be applied subject to the offer is capped at $100 per person for each Qualifying Item.
    eBay reserves the right to disallow or reverse a discount in circumstances where it believes or suspects a sale or purchase of any item as part of this offer has not been made in good faith or where a user has attempted to circumvent these terms and conditions in any way. This includes any collusive conduct by buyers or sellers, attempts to participate in the offer under multiple identities or to otherwise receive more coupons than permitted in these terms and conditions or any other conduct which eBay considers unfair or untoward.
    Gift cards/certificates/vouchers are excluded from this offer.
    Not to be used in conjunction with any other eBay coupon/voucher.
    Your eBay.com.au and PayPal accounts must be active at the time of redemption (not suspended nor made inactive by eBay or PayPal) and be registered under the same email address.
    In the event you return or seek a refund on any Eligible product, the value of the discount will not be refunded to you and any funds that have been credited to your account will be reversed.

    • Stealthzor on 31/08/2017 - 11:37
      +2

      pretty meh

      The total credit to be applied subject to the offer is capped at $100 per person for each Qualifying Item.
      Not to be used in conjunction with any other eBay coupon/voucher.

    • mathew42 on 31/08/2017 - 13:23
      +1

      Needing to have same email address in paypal account is annoying. My wife and I use separate eBay accounts but share a paypal account.

      • shiznit on 31/08/2017 - 15:45
        +1

        You could add your wife's email address to your PayPal account.

  • dylanando on 31/08/2017 - 11:26

    Vacuums are included, Woo
    https://www.ebay.com.au/b/Vacuum-Cleaners/20614/bn_1843225

  • Zeral on 31/08/2017 - 11:29

    wwow never knew of this, good find and awareness post

  • luckylast on 31/08/2017 - 11:32

    good post!

  • rake on 31/08/2017 - 11:33

    This is awesome! Didn't know

  • CacheHunter on 31/08/2017 - 11:33
    +4

    Do I need to add a shop to my small business web site? I suspect that it will only sell items that I might want to purchase off eBay. I can't see this latest ebay offer not being abused.

  • brokenglish on 31/08/2017 - 11:41
    +4

    Are shipping costs included in the eBay Price Match Guarantee?
    No. We compare the item’s purchase price (excluding taxes and shipping fees) on eBay.com.au and the Competitor’s website in order to determine if a price match guarantee is warranted.

    How does eBay reimburse me if a lower-priced, identical item is found on a qualifying competitor’s website?
    eBay will refund the difference between the eBay purchase price and the competitor’s price into your PayPal account. Refunds may take up to three weeks to be processed. eBay reserves the right to cancel the refund in the event that a price match purchase is cancelled or returned. eBay also reserves the right to deny claims in the event of buyer abuse/fraud and seller abuse/fraud.

    HA, they want you to wait 3 weeks and hope you forget there's a cheaper price somewhere…
    I'd rather buy that cheaper price if it's much lower than original price minus Cashrewards, don't have to wait 3 weeks.
    Amazon, come faster!

    • Stealthzor on 31/08/2017 - 11:52
      +2

      HA, they want you to wait 3 weeks and hope you forget there's a cheaper price somewhere… <

      thought the refund request had to be done within 48h of purchase and that 3 week is the wait time to get a refund upto max amount of $100

      • brokenglish on 31/08/2017 - 11:58
        +1

        Let's make it better, say it's done automatically, you still need to wait up to 3 weeks to get the refund.
        Additional anxiety and stress waiting for that price difference in your PayPal account (if you're the average Ozbargainer)
        You don't know if the request gets rejected or they forget to refund you.
        If you buy the cheaper price, there's no need for all these.
        And it's a price match, not a price beat.

        We compare the item’s purchase price (excluding taxes and shipping fees)

        Now this, will get exploited (or not honoured at all), see those websites selling stuff at $0.01 - $1 and charges $100 shipping, what are they going to do about that.

    • MrDixit on 31/08/2017 - 19:32

      Interesting… If they disregard shipping then we can compare eBay sellers who do free shipping (ie factor in shipping into their sale price) against other sellers who have expensive or flat rate shipping.

  • ash2000 on 31/08/2017 - 11:47
    +4

    Better than nothing, but 48hours is a very small window, I can't imagine many circumstances where prices will change.

    Handy for people who like to buy first and price compare later, but that's certainly not the MO of the average Ozbargainer.

    • mathew42 on 31/08/2017 - 13:15
      +3

      Very useful for those of us who impulse buy based on an ozbargain post worried that it will sellout and then suffer buyers remourse when 15 minutes later someone posts a cheaper price.

      • dajackal on 31/08/2017 - 13:26
        +5

        This guy ozBs

      • Scab on 31/08/2017 - 13:27

        What does remorse mean?

        • zolinger on 31/08/2017 - 16:48
          +3

          Remorse is the feeling you get when you dont use condoms in lovemaking and start developing scabs on your willy after a few days.

        • Scab on 31/08/2017 - 16:49
          +2

          @zolinger:

          That's divorce, not remorse.

        • zolinger on 31/08/2017 - 17:16
          +1

          @Scab: Are divorce and remorse mutually exclusive?

        • altomic on 02/09/2017 - 00:46

          @zolinger: of course

  • CDG on 31/08/2017 - 11:52

    can i price match the office work price match? lol!

    • fickre on 31/08/2017 - 14:05
      +5

      And back to officeworks to price match what's eBay's price matched item.
      Price matcheption.

  • PeppaCat on 31/08/2017 - 11:56

    Read the T&C, please note

    The total credit to be applied subject to the offer is capped at $100 per person for each Qualifying Item.

  • [Deactivated] on 31/08/2017 - 11:56
    +21

    Not to be used in conjunction with any other eBay coupon/voucher.

    Not much of a deal here tbh.

  • JetLi on 31/08/2017 - 12:00
    +1

    only time i buy high priced items on ebay is when there's a voucher, so what are the chances the external retail price will ever be lower that the ebay price after voucher within 48hrs, highly unlikely.

    • toasty on 31/08/2017 - 12:09

      I wouldn't be so sure about that. I've found plenty of items cheaper elsewhere compared to eBay even after a 20% off voucher. Fortunately I check before I buy.

      • JetLi on 31/08/2017 - 12:14

        surely you would only buy through ebay if it's the cheapest online price, if there's an external retailer who is selling it cheaper at that moment, why would you still go through ebay?

        • toasty on 31/08/2017 - 12:21

          Agreed, but I was just commenting on the likelihood of finding an external price cheaper. It can and does happen.

          I might buy through eBay over an external retailer who doesn't offer paypal as a payment method or was not reputable, but only if the price difference was small. The eBay price match guarantee would be useful in those circumstances.

  • smashed on 31/08/2017 - 12:09
    +3

    Best use case:
    Amazing deal is seen on OZB.
    It sells out quickly.
    As a backup, I purchase from Ebay and show competitor price.

    I don't see how this will work. Ebay will say stock is not available :(

    But, that also means that the same thing could happen anyway even if it was in stock when you file for a refund, and it becomes out of stock when investigate.

    Also, what if you buy the most expensive item from a friend, not the cheapest..

    Love to see this in action..

    • mathew42 on 31/08/2017 - 13:20

      I don't see how this will work. Ebay will say stock is not available :(

      5 minutes in gimp edit the screenshot showing stock avialable :-D

      • smashed on 31/08/2017 - 13:31

        Yes, But when Ebay check the link it will be out of stock and they will probably refuse to honour it like every company…

        • mathew42 on 31/08/2017 - 13:35
          -1

          But you can always argue it was instock at the time you took the screenshot.

        • smashed on 31/08/2017 - 13:42
          +2

          @mathew42:

          Do you wish to be the Guinea pig? :) who knows

    • frozenkuku on 01/09/2017 - 02:35

      i agree with you
      same apply to officework, they will always ring the closest shop and check their price and stock status before they beat the price.

  • justwii on 31/08/2017 - 12:56
    -1

    This will just make ebay items more expensive, as the sellers can easily mark up their price tags within $100 yet buyers are not at lost.

  • jerjergege on 31/08/2017 - 13:32
    +4

    The question is why would you buy it online when you can get it cheaper at a local retail store?

    • HereYeeHereYee on 31/08/2017 - 13:39

      I agree, wish eBay would have a way to punish sellers who jack up prices during these special deals.

      • altomic on 02/09/2017 - 00:47

        you mean by getting more fees based on the % of higher the sale price?

      • chyawala on 02/09/2017 - 19:45

        This isn't really a special deal, and it's more like the ACCC that punish Australian businesses for unscrupulous practices such as artificially inflating prices before a sale.

  • flangeflange on 31/08/2017 - 14:22

    1 Take a photo of a competitor’s offer and send it to us [email protected] within 48 hours of the original purchase
    2 We’ll check the competitor’s price & model is the same, plus is in stock
    3 We’ll refund you the difference in price to your PayPal account

  • lostn on 31/08/2017 - 14:27

    This could be good for when you buy from ebay, and then a 10-20% off promo starts the next day.

    Can you buy an AU item and then price match a grey import? I doubt it, but that would be the best use for it.

    • NobalaKoba on 31/08/2017 - 21:55

      Model number would likely be different based on region.

  • scepticpsych on 31/08/2017 - 14:40

    Seems like a whole lot of hassle for no benefit. Especially if your product is not deemed to be 'identical'. I'd just purchase off the original supplier

  • Pricebeat on 31/08/2017 - 15:22

    A good example can be people who bought Dell inspiron 15 7000 using coupon at full price from ebay can claim price difference as it's cheaper on Dell's website. that will make it even cheaper.

    • Scab on 31/08/2017 - 15:31

      It's a maximum of $100 for each item.

    • Xebozone on 01/09/2017 - 10:41

      You cannot use it with coupons. It's in the terms and conditions

      • Pricebeat on 01/09/2017 - 10:45

        If you read again it’s before coupon price and the price their website is what I am talking about. In your invoice it shows you have paid full amount so you can claim that it’s discounted on their website.

  • eneloop on 31/08/2017 - 15:52
    +1

    Can I match my own eBay store

    • Xebozone on 01/09/2017 - 10:43

      You're funny… but no, unless you're an Aussie retailer with an ABN and you have a store with stock of your item available to the public… Your store will likely be popular with OzBargainers already in that case :)

  • Hamlet on 31/08/2017 - 16:04

    Can they pricematch Shopmonk's Macbook Air? Shopmonk technically has an ABN….

  • suicine94 on 31/08/2017 - 16:37

    Downvote.this is not a deal

    • pennypincher98 on 02/09/2017 - 15:59
      +1

      Wheres the downvote then?

      • suicine94 on 02/09/2017 - 23:05

        Im banned from downvoting… so asking others to

  • netsurfer on 31/08/2017 - 16:59
    +1

    This is just marketing. If you can get the price cheaper elsewhere, you would most likely purchase it, rather than buy it from an feeBay seller and then apply for the price match guarantee refund.

  • br1ttle on 31/08/2017 - 17:39

    Could you l get a discounted price for this:

    https://www.amazon.com/Anker-PowerCore-Ultra-High-Capacity-E…

    As Amazon don't ship this to Aus and on eBay, the prices for this item are around $120 AUD

  • mikezillakind on 01/09/2017 - 00:15
    +1

    there an easy way to automate this?

    • netsurfer on 01/09/2017 - 11:10

      Limited to 3 transactions per person. There is probably no need to automate 3 transactions… unless you have 100's of feeBay, Paypal$$$ accounts.

  • Samsungnote10 on 01/09/2017 - 16:49

    A bit confused
    What sort of products are the best to use this deal

    Given that the max is $100.

    And the requirements of price matching

  • jiakz on 02/09/2017 - 08:59
    +10
    Tried it on a air bed and got the response below from EBay

    At this stage, the eBay Price Match Guarantee only applies to selected products, namely:
    https://www.ebay.com.au/rpp/top-headphones and
    https://www.ebay.com.au/rpp/top-vacuums

    Apologies for any confusion. We will be extending the scope of our guarantee in the near future.

    • ash2000 on 02/09/2017 - 16:33
      +4

      WTF. Well, it's next to useless then.

    • chyawala on 02/09/2017 - 19:52

      Well that gets to the bottom of all this, forget reading the fine print. OP should edit title and decription to reflect tis.

      • videoman on 03/09/2017 - 10:35
        +4

        I couldn't find any mention of headphones or vacuums in the fine print. This would be false advertising wouldn't it?

  • addicted on 20/09/2017 - 20:26

    negging because I tried this and got no response from [email protected]

  • chumbucket on 24/12/2017 - 09:17
    +1
    Merged from eBay Expanded 'best Price Promise' Range, Includes Amazon. Refund Difference in 48hrs. (Select Items)

    So eBay have expanded their price match range from older post by ellave. Thought I would make a new deal to bring to peoples attention.

    Buy any item from their 'best price promise' range and be refunded the difference of a matched competitor on the list below, Amazon included.
    eBay customer service will supply eBay coupon with difference (coupon expires within 90 days). T&C's

    It doesnt mention about shopping cart discounts like "POWERUP" or P5OZZIE" so it may stack.

    I've been trying to find an item cheaper on their list (without purchasing from Delaware etc), and am struggling. They must be very quick to price match local retailers.
    Apple watch ebay: $513.03 Shipped
    Myer Watch: $300 delivered
    Refund of $213.03 and maybe + $25.65(5% P5OZZIE)

    Price match any item on their list
    * Electronics:
    Smartphones
    External Storage
    Fitness Trackers
    Smart Watches
    Modem Routers
    Computer Mice
    Other Electronics

    • Home Appliances:
      Vacuums
      Kettles
      Toasters
      Irons
      Handheld Mixers
      Other Home Appliances

    • Toys & Hobbies:
      Building Toys
      Games & Puzzles
      Art & Craft Toys
      Preschool Toys & Pretend Play

    • Home & Garden:
      Cookware
      Kitchen Knives
      Pillows

    • Hair & Beauty:
      Hair Dryers
      Hair Stylers
      Men's Shavers
      Men's Grooming
      Hair Clippers
      Electric Toothbrushes

    • Other Categories:
      Sports Supplements
      Baby Monitors
      Generators
      Solar Panels

    Approved Competitors

    amartsports.com.au
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    appliancesonline.com.au
    betta.com.au
    bigw.com.au
    binglee.com.au
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    canon.com.au
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    computeralliance.com.au
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    dealsdirect.com.au
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    dyson.com.au
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    shoppingsquare.com.au
    sony.com.au
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    target.com.au
    teds.com.au
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    toysparadise.com.au
    toysrus.com.au
    umart.com.au
    vaya.net.au
    videopro.com.au
    wiggle.com.au
    amazon.com.au
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