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Qantas Extra Legroom Seat Selection $30 (Original $90/ $180)

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Qantas Extra Legroom Seat Selection $30 (Original $90/ $180)
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cheatGPT on 29/12/2016 - 22:51 files.ozbargain.com.au (1686 clicks)
Last edited 30/12/2016 - 15:22 by 1 other user

Update: bug has been fixed.

This bug has been tested and work for me.

I informed Qantas Customer Service about the bug on booking system but they are not replying actively, not interested in how the bug happens and not appreciate my report. Not even a thank you or any follow up.

How do I get $30 extra legroom seat?

Step 1: Qantas would send you Confirmation and E-Ticket Flight Itinerary Email.
img

Look for [seats] as shown on photo in the email.
Click on it.

It will redirect you to [manage booking] tab and you should find extra legroom reduced to $30
img

Please try and see if this work!!

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closed Comments

  • HardQuiz on 29/12/2016 - 22:53

    Doesn't work on domestic flights. But thanks for sharing !

    • ajdlinux on 29/12/2016 - 23:06
      +10

      On domestic flights, QF doesn't charge for seat selection to begin with as far as I'm aware, including on exit row/bulkhead "extra legroom" seats.

      You should be able to choose an exit row seat for free on domestic flights, but your problem will be that the QF system won't necessarily allow you to choose all the seats. It will give you better access if you have higher level Frequent Flyer status, but if you don't, try choosing a seat less than 80 hours before departure when QF tends to open up the front sections and exit row sections of the aircraft as a free-for-all.

  • redwood on 29/12/2016 - 22:57
    +4

    Worked on Intl flight. Thanks OP. Not sure if this belongs to deals though

    • cheatGPT on 29/12/2016 - 23:17
      +20

      Just a stingy it student revenge on Qantas CS's brush-off.
      Haha
      This bug has been found more than half year.

      And I decided to disclosure it cause Qantas cs suck.

      • [Deactivated] on 30/12/2016 - 09:28
        +2

        good for you. You do them a favour, rather then saying thanks, here's some free Qantas points to say thanks, they're just ignoring you & they'll lose money as a result.

        I'd do exactly the same

  • eskylidder on 29/12/2016 - 23:00
    -5

    yeah will get picked up by the right staffer - hope its moved to the forums

    • melbstheburn on 01/01/2017 - 17:45

      I am on my qantas flight now and can confirm the hack worked

  • bargaino on 29/12/2016 - 23:10
    +16

    They charge for ordinary seat selection now? Qantas is becoming Jetstar.

    • cheatGPT on 29/12/2016 - 23:13
      +5

      Since they updated/switched the system,
      Human being no longer being able to pick the seat before payment.
      And the lowest class econ have to pay $30. What a premium airline.

    • djlee on 29/12/2016 - 23:14
      +1

      Only for the sale fares.

    • mightyhawks23 on 30/12/2016 - 08:07
      +2

      Even Emirates charges for seat selection now

    • nuchalis on 30/12/2016 - 08:21
      +3

      Qantas used to be my airline of choice precisely because they didn't do all this annoying stress-inducing garbage… not anymore! Even as a super-regular business traveler they still find some way to annoy me every time. IMHO may as well fly the cheapest…

      • [Deactivated] on 30/12/2016 - 09:20
        +5

        yeah it's getting like that.
        Competition has killed profitability, so they need to drip feed fees in order to make up for the sale fares.

        At least with the budget airlines, you expect a crap trip, so you're either not surprised/disappointed when they deliver, or happy when they deliver normal service.
        And I reinvest part of the saving into quality dutyfree to make the rest of my holiday enjoyable! Kicking back with a 18yo Laphroaig in the evening makes any endurance, endurable :-)

        • Cheap Charlie on 30/12/2016 - 12:22
          +6

          Kicking back with a 18yo Laphroaig in the evening makes any endurance, endurable

          I had to Google Laphroaig…. I was thinking perhaps that was the company of a certain 18yo lady

        • decr on 30/12/2016 - 15:29

          18yo Laph, yum!

          Re: budget airlines and crap trip, that made me chuckle.

  • danielh on 29/12/2016 - 23:18
    +12

    Hmmmmm. I'm QF gold and following this method I could select any exit row seat for free for my MEL-LHR return flights.

    To double check that it was not normally free I logged in via the Qantas app and the same seat was $180.

    Thanks for the tip!

    • fred09 on 30/12/2016 - 01:00
      +1

      I had the exact same thing happen to me. Thanks to OP, I think I've just got two free extra legroom seats for my return London flights. Given the distance I can't thank you enough, OP, but I'm almost disbelieving of it until I actually get on the plane itself!

      • modsec802 on 30/12/2016 - 09:22

        Same thing happened to me. I wonder if they'll realize and go through and cancel them?!?

  • Skrambled on 29/12/2016 - 23:19
    +1

    anyway to do this if you don't have the email from Qantas? My travel is booked through a corporate website and seats showing as $180 for me.

    • delfredo on 30/12/2016 - 11:17

      Looks like it's only available to those who bought directly from qantas.com and therefore got the email with the link.

  • [Deactivated] on 29/12/2016 - 23:27
    +11

    Thank you OP. Anything to wipe the smile off that arrogant Qantas CEO Joyce's face. He exploits offshore workers in his subsidiary Jetstar; Singapore/Thailand /Vietnam/Japan -based flight attendants paid a pittance and being screwed out of entitlements e.g. bullied regarding workers' compensation claims. Glad to see Ozbargainers milking this flaw.

      • ticket65 on 30/12/2016 - 00:10
        +5

        Not that there's anything wrong with that…

        • illumination on 30/12/2016 - 00:24
          +6

          LOL surely not that surprising a comment coming from that person considering their avatar?

        • jv on 30/12/2016 - 07:21
          +10

          @illumination:

          It's a selfie…

        • illumination on 30/12/2016 - 12:16

          @jv: .. still not surprising surely

      • GreatWhiteHunter on 30/12/2016 - 13:43
        +1

        The only difference between me and 90% of the adult males on OzBargain in this regard is I am prepared to say what I think.

        Qantas service sucks ass. You get better service on China Air.

    • luker9001 on 30/12/2016 - 09:57
      +3

      lol thats not how business works. some people who would normally pay $0 are now paying $30, so this is basically free advertising and money for joyce

    • ajdlinux on 30/12/2016 - 11:48
      +2

      Given the general travel tendencies of OzBargainers, it's probably worth saying that most Asian LCCs are going to be at least as bad in that regard.

  • ReAvenger on 29/12/2016 - 23:38
    +3

    Definitely appeared to work for me, didn't go through with payment, don't really need the legroom

  • surfinpolarbear on 29/12/2016 - 23:39

    worked for me on flights to/from Tokyo $30. Thanks!

  • rubix on 29/12/2016 - 23:49
    -2

    any chance someone could link the link - i booked with bestjet but want to see if i can take advantage of it

    • cheatGPT on 29/12/2016 - 23:50

      Sorry no hope, that link is personalized

    • boonhowe on 30/12/2016 - 02:55
      +2

      On your eticket, there will be a QF "Airline Confirmation" number.
      Use that number with your last name to log into Qantas website "Manage Booking"

  • 99altezza on 30/12/2016 - 00:01

    how much more room do you get? just want to know the diff b4 paying for 3 ppl.

    • danielh on 30/12/2016 - 00:05
      +3

      Maybe do some research in sites like seatguru. Just remember that Qantas may not be your cheapest option and so the savings you get by going on another carrier might outweigh the exit row seat savings.

  • From Tokyo Japan on 30/12/2016 - 00:16

    Thank you very much. It works!

  • SmartCover on 30/12/2016 - 00:49

    looks like if you've pre-selected the seats then you're out of luck…. hopefully someone else can shed some light on how to get around that…

    anyway good find!

    • ezza on 30/12/2016 - 01:02

      Same issue here… comes up asking for $90 or 12,000 points (i too preselected seats for a flight MNL —> SYD)

      • danielh on 30/12/2016 - 06:36

        Did both of you follow the instructions? The key part was to click on the link from your confirmation email.

    • dekekun on 30/12/2016 - 11:29
      +1

      I had already selected seats and it still worked for me.

  • MsBin on 30/12/2016 - 01:02
    +3

    Yas! I had already paid $30 to pre-select a seat in the upstairs economy section of a 380 flight to LHR for my mother and aunt. This hack let me get in and change them to an exit row in the same section with no extra charge. Thanks a bunch!

  • josepet on 30/12/2016 - 01:06

    Well, flying with Qantas is not compatible with Ozbargain tho

    • Zaenille on 30/12/2016 - 01:22
      +3

      Unless you use your qantas points for a cheap flight.

    • Skramit on 30/12/2016 - 08:51
      +2

      Earning Qantas points from free credit cards is part of oz bargains DNA :) so I disagree :)

    • ajdlinux on 30/12/2016 - 11:49
      +1

      I managed to get $435 return CBR-SIN (via MEL) on QF just a few weeks ago, so they're not that bad…

  • thedirtywest on 30/12/2016 - 01:07

    Does not work for me…still says $90 for extra legroom seat

    OK after reading the post carefully it actually works!

    But the problem is that the extra legroom seats on my flights (QF97,98 Brisbane-HongKong) are next to the bassinet. I would much rather have a normal seat in this case…

  • Deviner on 30/12/2016 - 02:42

    Damn, thought I was sorted here.
    My Qantas flights are operated by Emirates so I need to log into their manage booking section to change seats etc.

    Good on you for posting it up here though!

  • Buns on 30/12/2016 - 03:54

    Just did it for London-Sydney! Thanks OP you are an absolute life-saver.

  • yycan on 30/12/2016 - 06:50

    Thanks worked!

  • S13 on 30/12/2016 - 07:48

    That worked! Thanks heaps OP :D

  • Bellpop on 30/12/2016 - 07:54

    Legend. Thanks for sharing.

  • congo on 30/12/2016 - 08:05

    For the exit row, you can't recline your seat back (Syd to NZ).
    Not very comfortable.

    • Propaganda on 30/12/2016 - 10:09
      +2

      If you're talking about the 737-800 Qantas normally runs on this route, the first overwing exit row (row 13) doesn't recline however the second overwing exit row (row 14) does. This is a safety feature to ensure the space available at the exit rows isn't compromised by reclined seats in an evacuation.

      • congo on 30/12/2016 - 10:33

        Yes I understand the need for the non recline.
        But it is uncomfortable

  • whyisave on 30/12/2016 - 08:08
    +1

    these are the only kind of bugs, that i appreciate people sharing and spreading.

    thanks!

  • n00bi3z on 30/12/2016 - 08:18
    +1

    It's probably not a bug, they might be experimenting with pricing etc

  • nuchalis on 30/12/2016 - 08:24

    Is this actually a "bug"? How would you pay $90 even if you wanted to? (at booking I guess?)

  • nickl1986 on 30/12/2016 - 08:35

    just checked my flights to atlanta and its $180

  • delfredo on 30/12/2016 - 08:35

    If the seats are greyed out does it mean that it's all taken, or that I don't have access to book them due to my low 'status credits'?

    • vetopower on 30/12/2016 - 08:52

      Either/or. Some seats will be greyed out because they are taken. Some will be greyed out because you don't have sufficiently high status to select them.

      • muncan on 30/12/2016 - 09:13

        Couldn't book Jetstar cuddle seats recently for same reason. Turns out they were blocked for staff (presume they fly free?).

      • delfredo on 30/12/2016 - 11:18

        Maybe it's just not available for pre selection. It's SYD-SIN and return.

    • ajdlinux on 30/12/2016 - 11:50
      +1

      If you're low status, make sure to go back regularly and keep checking, especially around 80 hours before your departure, when they tend to open up more sections of the plane to lower status passengers.

  • adogl on 30/12/2016 - 08:45

    Mel/Tokyo worked perfectly, cheers! You need to click on the seat link in your confirmation email.

  • fullbald on 30/12/2016 - 09:03

    Mel/HK worked perfectly. thanks OP

  • modsec802 on 30/12/2016 - 09:23
    -2

    Whilst I can confirm this works, I do believe this belongs more in the forums than a bargain per se - I have a feeling Qantas will do something about the bookings that have utilized this 'bug'

    • cheatGPT on 30/12/2016 - 09:45
      +1

      I would say it's pricing error. My logic is I paid, I get the receipt, I should get the seat. Let see 13 days later haha

      • tomleonhart on 30/12/2016 - 13:07

        You do know that even if you paid, there's no guarantee of getting the seat right ?

  • garffi on 30/12/2016 - 09:24

    Ah. I wish I was going overseas…

  • Peck on 30/12/2016 - 09:41

    Often extra leg room seats have less bum room. Because they do not have a row of seats close in the front, they have tray tables in the arms of the seats and the arms are a solid wall.

  • save50 on 30/12/2016 - 10:05

    $30 only? Not bad.

  • Kingofsl on 30/12/2016 - 10:10

    Thanks OP. I managed to book an exit seat for free. It was originally showing $90.

  • modsec802 on 30/12/2016 - 10:16
    +1

    I just booked flights to NZ and can confirm my email doesn't have the same links in it any more - so maybe they fixed the email links going forward

    • cheatGPT on 30/12/2016 - 10:19

      Thx for letting us know.

      • modsec802 on 30/12/2016 - 10:34

        Actually I think it might be because it's a trans-tasman flight and the exit rows aren't offered - hrmm

        • chrisoz on 30/12/2016 - 17:14

          Exit seats still exist on flights across the Tasman….

        • modsec802 on 30/12/2016 - 21:00
          +1

          @chrisishere: yes but you don't pay for them

        • illumination on 31/12/2016 - 13:22
          +1

          @chrisishere: He didn't say they don't exist on trans-tasman flights

  • Bunnyburger on 30/12/2016 - 10:25
    +2

    Just flew 3 days ago..darn! I had to pay $30 to pick my seat and some whale of a woman was sitting it in =(

    • BargainKen on 30/12/2016 - 15:01
      +3

      airlines need to start making better use of the cargo hold…

  • bnk on 30/12/2016 - 11:49

    Just an FYI we recently booked flights to London and when we rang up to see about getting certain seats they said it cost $30.
    Maybe depending on flight it's normal now?

  • Bargaingeek on 30/12/2016 - 12:32

    I never pay for extra leg room seats I just tell the lady at checkin for free and so far has success most of the time.

    • Tony-Abbott on 30/12/2016 - 13:05
      +1

      International flights with Qantas on a A330/380/B747, good luck with that.

  • Zaenille on 30/12/2016 - 13:58

    I didn't make use of this as the flights I have doesn't seem to have extra legroom seats in the legend? But I ended up taking the exit row seats anyway for free, so that's great.

    Thanks OP.

  • laser on 30/12/2016 - 14:18

    Thanks. Snagged exit row seats Sydney to Santiago.

  • petemelb on 30/12/2016 - 14:30
    +1

    Qantas has now fixed the bug and the extra legroom seats on International flights have now returned to $180 per sector. The $30 offer has now gone.

    • fred09 on 30/12/2016 - 14:43
      +1

      Yup just checked, can verify. Was good while it lasted. Let's hope they don't reverse the selections for those that went through (I think it's unlikely, personally).

    • danielh on 30/12/2016 - 21:10

      Damn that was fast considering it was a known issue for six months according to a comment above. I would recommend everyone who successfully got good seats to take snapshots of their seat numbers now in case they get changed.

  • bargainchampion on 30/12/2016 - 15:27
    +3

    Honestly who would pay for extra legroom for $180?

    • cheatGPT on 30/12/2016 - 15:44
      +1

      So that my deal has boosted their sales on seats hahaha

      • aussie216618 on 30/12/2016 - 16:10
        +2

        They should paid you for this.

  • timochy on 30/12/2016 - 16:27
    +3

    This tied in nicely with
    $613 return to hong kong
    $150 amex cashback x2
    And now $30 extra leg room

    I saved $$$ but also spent it
    So ummmmmm….. thanks

  • HereYeeHereYee on 30/12/2016 - 17:27
    +2

    Should be kept in forums, would of lasted longer before they fixed it :p

    • danielh on 30/12/2016 - 21:12
      +2

      I would never have noticed it if it was in the forums so thanks OP. I'll have a check in flyer talk to see if this was a known bug to them as well. I remember the other bug where you could change the coding in the Qantas page to get your preferred seat. That lasted about 18 months.

  • serpserpserp on 30/12/2016 - 18:33
    +7

    Why would you report the bug to Qantas? Were you hoping they'd do something nice for you? (Hint: airlines don't do that.)

    • cheatGPT on 31/12/2016 - 00:18
      +2

      learnt a lesson

  • melbstheburn on 01/01/2017 - 17:44

    Hi, I am just boarding my Qantas flight now and I can confirm the seat hack worked, thanks OP!!

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