Hello I hope this deal is good enough to get your attention thank you for looking
Brand New Samsung Galaxy S7 G930FD 32GB Pink, Silver, Gold Only $699 Outright Unlocked Import $22 Delivery 12 Months Warranty
Brand New Samsung Galaxy S7 Edge G935FD 32GB Black, Silver, Gold Only $796 Outright Unlocked Import $22 Delivery 12 Months Warranty
OP - You state the products are imported on behalf of Blue Rabbit HK, who deals with warranty claims? Does the customer send to your Aussie store, or to HK?
Eh, got my answer quicker than the Rep:
http://www.uniquemobiles.com.au/warranty
Seller: Blue Rabbit (HK)
Blue Rabbit (HK) as the seller provides the warranty on all their products, as the majority of electronics manufacturers do not offer an international warranty. To assist Australian customers, Blue Rabbit have enlisted the services of the Brisbane based MyMobile Group repair centre to perform warranty repairs, rather than the need for customers to return products back to their Hong Kong office.
There are 3 warranty options available at time of purchase:
Standard Free:
- 12 Months Australia-wide Warranty
- DOA replacement within the first 48 hours of delivery
- Repair guarantee: within 30 days, generally 7 days, and replacement phone or store credit offered if unable to repair within guaranteed timeframe
- Return postage to Brisbane repair centre is at Buyer's expense
- Free delivery of repaired/replaced devices
- In the event of a refund, postage costs are not refundable
Premium $54.95
- 12 Months Australia-wide Warranty
- 3 Months Replacement Guarantee (In the event of an approved warranty claim we will replace your device with a brand new one)
- DOA replacement within the first 96 hours of delivery
- Repair Guarantee – Within 14 days from when the faulty device is received or a replacement will be issued (Applies after the 3 month period)
- Repair centres located in most capital cities or return to our Brisbane office
- Return postage label provided
- Free delivery of repaired/replaced devices
Premium Plus $89.95
- 24 Month Australia-wide Warranty
- 6 Months Replacement Guarantee (In the event of an approved warranty claim we will replace your device with a brand new one)
- DOA replacement within the first 96 hours of delivery
- Repair Guarantee – Within 14 days from when the faulty device is received or a replacement will be issued (Applies after the 6 month period)
- Repair centres located in most capital cities or return to our Brisbane office
- Return postage label provided
- Free delivery of repaired/replaced devices
OMG really. im not buying from these guys ever
Extended warranties are somewhat useless. You have quite a big right as a consumer than you know. Read the ACCC website about guarantees and warranties. They don't specify a time in regards to DOA, but it depends on how much the item and the expected lifespan of the device. Definitely not 48 hours of delivery. Warranty can be argued to be 24 months as that's how long contract plans are.
Obviously you will usually need to lodge and raise an issue with ACCC to get a response->eg delaying you a functional phone. But their warranty is bs. Know your rights ozbargainers
Warranty can be argued to be 24 months as that's how long contract plans are.
Not applicable for grey-imports, and I doubt they ACCC would see it as such, but you're welcome to try! Me, I won't touch a grey-import Samsung due to the warranty issues (other manufacturers have international warranty so its fine)
@Spackbace:
Applicable to anything sold in Australia, pretty much, as far as I know.
(not saying I'd buy a gray import, just wrt the potential warranty claims)
Edit: if you actually have to buy directly from HK (I haven't checked) then of course the oz warranty won't apply. But if they get it in for you and you buy it at the shop, then it does. Not sure which one this is, who do you actually pay, and I don't particularly care either to be honest :)
https://www.accc.gov.au/consumers/sales-delivery/buying-para…
Pretty much says to be careful when buying grey import stuff…
Reading between the lines, no they won't magically offer you a better warranty
Buying a new phone is a lot harder than I thought.
Hello Yes we have Retail Shop in Brisbane City and all repairs are fix there thank you for your Question
can i pickup from your store?
also which chipset does it have? Qualcomm MSM8996, Snapdragon 820, Exynos 8890 Octa?
We only stock Australian stock in the retail shop, the import phone are stored in our Hong kong warehouse
you are quite welcome to come into the shop if you need help with your purchase but ultimately we help you buy it off our website
the processor in the G930FD EXYNOS 889 OCTA, if you are after the Snapdragon 820 please look at the model G9300
kind regards
Um rep
EXYNOS 889? shouldn't it be EXYNOS 8890?
Not good wording. It's not Australian stock, it's stock located in Australia.
yes sorry missed the 0
Hello to all I want everyone to be clear
We sell both Australian stock and overseas stock
All over seas stock is marked as import direct or bluerabbit and stored in Hong Kong
All Australian stock is marked as Australian stock and is stored in Australia retail shop.
The deal we advertised for $699 galaxy s7 G930FD 32GB is over seas stock, 100% genuine, Brand New and stored in Hong Kong. Orders will be shipped via DHL with up to date tracking
All warranties will be processed through My Mobile group at 103 Adelaide st brisbane city warranty is for 12 months
thank you for reading
kind regards
UM rep
What is the difference between Aussie stock & HK stock? Is the build quality lower? Is Aussie stock really worth the extra $300? Or do people just not like buying overseas stock because of warranty?
The difference is mainly the warranty
Australian stock 24 months warranty through Samsung authorised repair center
Overseas stock 12 months warranty through the seller
the G930F is the Australian model it is also available in overseas stock
the G930FD is the same specs as G930f but dual sim. The 2nd sim is a Hybrid Sim Tray, so you can only use a micro sd card or 2nd sim. The 2nd sim only works off 2g network which for Telstra and optus will close down at start of next year some time
the G930 is the us version
the G9300 is this china version ( snapdragon processor )
i hope this helps
kind regards
UM rep
Thanks mate,
I just placed an order (my name is Gareth S). Would appreciate if you can ship ASAP as my current phone just died!)
Thank you
So do you sell Australian stock, how much more is it than HK stock?
Hello StoneSin ,
Yes we sell Au Stock RRP is $1149 our price is $1075
Kind regards
Um rep
Hello Gareth will do
thank you for your order
regards Um rep
Just wanted to let everyone know that I ordered a Samsung Galaxy S7 from these guys at 3pm on Friday and the phone is now in my hands! Ridiculously fast delivery.
And no, I am not sock-puppeting nor did I receive any benefit from posting this, I just wanted to let people know that Unique Mobiles are a very good grey importer!
I found visiting http://willmyphonework.net/ very helpful to get info on chipsets/frequencies/model location etc etc.
https://sealserver.trustwave.com/cert.php?customerId=&size=1…
Not trusted ? And not valid……uhmmmm….DOn't think its safe
Hello Doom ,
I am fixing this problem this week
regards
UM REP
Do you provide a tax invoice (including GST)
HEllo db1
Tax invoice will be provided for all Australian stock including GST,
all stock from oversea has no Gst, but we will provide a invoice
regards
UM REP
G930FD + 12 month warranty = grey import phone
Just so people are aware. Compare this with DWI, eGlobal etc