Your transit experience in Singapore is now more rewarding! Redeem a Changi Dollar Voucher (CDV) valued from S$20 when you transit through Singapore, from now until 31 March 2017.
Who is eligible?
Singapore Airlines, SilkAir or Air New Zealand customers whose point of origin, as stated in their e-tickets, is one of the following countries:
Australia, Bangladesh, Brunei, Cambodia, China (Mainland), Europe including Russia and Turkey, Hong Kong, India, Indonesia, Japan, Malaysia, the Maldives, Myanmar, Nepal, New Zealand, the Philippines, Saudi Arabia, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, the United Arab Emirates or Vietnam.
Passengers’ e-ticket numbers must begin with 618 or 629 or 086, and must be travelling on flights operated by Singapore Airlines or SilkAir for both into and out of Changi Airport. Any connecting flight into or out of Changi Airport that is not operated by Singapore Airlines or SilkAir must be operated by Air New Zealand (specifically flight numbers SQ4281, SQ4282, NZ281 or NZ282) or Scoot (specifically flight numbers TZ591 or TZ592).
Passengers must be on transit in Changi Airport on both legs of their journey, which means Singapore is neither the point of origin nor the end destination. Transit passengers on one-way journey or ticket are not eligible. For example, a passenger whose journey is:
(i) “London – Singapore – Sydney vv” is eligible;
(ii) “London – Singapore – London” is not eligible;
(iii) A one-way journey “London – Singapore – Sydney only” is not eligible.
For passengers who are on transit in Changi Airport for only one leg of their journey, it must be a round trip within a single e-ticket where passenger travels by land or sea from Singapore to the next city or vice versa (to show proof), as well as originates and returns to the same city by air via Changi Airport. For example, a passenger whose journey is:
(i) “Bombay – Singapore, Kuala Lumpur – Singapore – Bombay” AND Singapore – Kuala Lumpur is by land/sea AND in a single e-ticket, is eligible
(ii) “Shanghai – Singapore – Perth, Singapore – Shanghai” in a single ticket BUT “Perth – Singapore” is not by sea, is not eligible;
(iii) “Beijing – Singapore, Bangkok – Singapore –Shanghai” in a single ticket is not eligible, as the end destination city (Shanghai) is different from the originating city (Beijing);
(iv) “New Delhi – Singapore – Kuala Lumpur, Singapore – New Delhi” in different tickets is not eligible.
Passengers must have at least 1 of their transit duration in Changi Airport to be within 24 hours. This is calculated from the Scheduled Time of Arrival (STA) of the arriving flight to Changi Airport to the Scheduled Time of Departure (STD) of the connecting departure flight out of Changi Airport.
Passengers must be above 2 years old at the point of ticket issuance and have their own seat, which means that their seat is not shared with their parent or guardian.
Passengers can only claim the CDV once, on either leg of their journey, regardless if it was issued over two or more separate e-tickets.
E.g. A passenger who has separate e-tickets issued for his itinerary “London – Singapore – Sydney vv” can collect the CDV either upon his arrival in Singapore from London OR upon his arrival in Singapore back from Sydney.
Passengers whose transit (through Singapore) itinerary was issued over two or more separate e-tickets must present all e-tickets to the counter staff.
Passengers without all the necessary documents will not be entertained.
Voucher redemption is subject to the terms and conditions stated below.
Where do I redeem the vouchers?
To redeem the CDVs, eligible passengers can proceed to the iShopChangi Collection Centres which are open 24 hours daily and situated near the GST Refund counters in the transit areas of Terminals 2 and 3. Please present your passport, boarding passes and all e-tickets showing your full itinerary.
The iShopChangi Collection Centres are open for 24 hours.
Where can I use the voucher?
The CDV is valid for one-time use at all retail, food and service outlets located at the transit and public areas, except for outlets indicated in the Exclusion List below.
The CDV can also be redeemed for one-time access to the Ambassador Transit Lounge located in the transit areas of Terminals 2 and 3 for up to two (2) hours. Lounge usage includes showers with basic toiletries, free flow buffet of food and non-alcoholic beverages, complimentary Wi-Fi, and international reading materials.
For passengers eligible for S$40 CDV, you would receive a second S$20 CDV which will be valid for one-time use to redeem Liquor, Tobacco, Perfumes or Cosmetics purchases only. This CDV can also be used at the services / spa area of the Shilla duplex store in the transit area of Terminal 3 and featured brands include Dior, SKII, Chanel and La Prairie.
Edit @ 2/7: Expiry updated to 30 Sept
Seems the value has dropped by half. Still, better than nothing, I will make use of this in a few weeks :)