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HP LaserJet Pro M1536dnf Multifunction Printer $99 + $15 Shipping to Sydney @ Australia Post

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HP LaserJet Pro M1536dnf Multifunction Printer $99 + $15 Shipping to Sydney @ Australia Post
Go to Deal
Cashback
L24601 on 16/01/2015 - 18:10 stationery.auspost.com.au (8714 clicks)
Last edited 16/01/2015 - 18:16 by 1 other user

I was looking for a multifunction laser printer and come across this. Next cheapest price for this is $287.10 from StaticIce.
I've purchased 5 for my company and the shipping charge is only $15 delivered to Sydney!

Functions
Print, copy, scan, fax

AIO multitasking supported
Yes

Printing specifications

Print speed black (normal, A4)
Up to 25 ppm

Print speed footnote
Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.

First page out black (A4, ready)
As fast as 8.5 sec

Duty cycle (monthly, A4)
Up to 8000 pages

Duty cycle note
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume
500 to 2000

Recommended monthly page volume note
HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.

Print technology
Laser

Print quality black (best)
Up to 600 x 600 x 2 dpi

Number of print cartridges
1 (black)

Paper handling

Paper handling optional/input
None

Paper handling optional/output
None

Paper handling standard/input
250-sheet input tray, 1-sheet priority tray, 35-sheet Automatic Document Feeder (ADF)

Paper handling standard/output
100-sheet output bin

Maximum input capacity (envelopes)
Up to 10 envelopes

Envelope feeder
No

Duplex print options
Automatic (standard)

Finished output handling
Sheetfed

Media sizes supported
A4; A5; B5 (JIS); C5; DL; 16k; envelopes

Custom media sizes
Priority Tray: 76 x 127 to 216 x 356 mm; 250-sheet Tray 2: 76 x 187 to 216 x 356 mm

Media types supported
Paper (heavy, letterhead, light, plain, preprinted, prepunched, recycled, rough), envelopes, transparencies, labels, postcards

Media weights by paper path
Tray 1, priority tray, output bin: 60 to 163 g/m²

Additional specifications

Processor speed
500 MHz

Standard memory
128 MB

Maximum memory
128 MB

Hard disk capacity
None

Standard printer languages
HP PCL 6, HP PCL 5, HP postscript level 3 emulation

Scanner Specifications

Scan type
Flatbed, ADF

Optical scanning resolution
Up to 1200 dpi

Bit depth
24-bit

Scan size flatbed (maximum)
216 x 297 mm

Scan size ADF (maximum)
216 x 356 mm

Scan speed black (normal)
Up to 15 ppm

Duplex ADF scanning
No

Auto document feeder capacity
Standard, 35 sheets

Copier Specifications

Copy speed (black, normal quality, A4)
Up to 25 cpm

Copy resolution (black text)
Up to 600 x 600 dpi

Copy resolution (colour text and graphics)
Up to 1200 x 1200 dpi

Copier resize
25 to 400%

Maximum copies
Up to 99 copies

Fax Specifications

Fax speed
3 sec per page

A4 pages held in memory
Up to 400 pages

Fax note
Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will increase the transmission time.

Resolution (black and white, best mode)
Up to 300 x 300 dpi (halftone enabled)

Maximum speed dialing numbers
Up to 120 numbers (119 group dials)

Auto-redialing
Yes

Fax delayed sending
Yes

Broadcast locations
119 locations

Junk barrier supported
Yes

Fax polling supported
Yes (poll to receive only)

Remote retrieval capability supported
No

Fax forwarding supported
Yes

Faxing
Yes

Photo printing

Display
2-line LCD (text) display

Memory card compatibility
None

Connectivity

Standard connectivity
1 Hi-Speed USB 2.0 port; 1 10/100 Ethernet network port

Optional connectivity
None

Minimum system requirements for Macintosh
Mac OS X v10.5.8, v10.6; Power PC G4, G5, or Intel Core Processor; 256 MB RAM; 300 MB free hard disk space; CD/DVD-ROM or Internet; USB or Network port

Minimum system requirements
Microsoft® Windows® 7, Windows Vista®: 1 GHz 32-bit(x86) or 64-bit(x64) processor, 1 GB RAM (32-bit) or 2 GB RAM (64-bit), 200 MB free hard disk space, CD/DVD-ROM or Internet, USB or Network port; Windows® XP (32-bit) Service Pack 2: Pentium 233 MHz processor, 512 MB RAM (32-bit) or 2 GB RAM (64-bit), 200 MB free hard disk space, CD/DVD-ROM or Internet, USB or Network port

Compatible operating systems
Full software installs supported on: Microsoft® Windows®7 32-bit and 64-bit, Windows® Vista 32-bit and 64-bit, Windows® XP 32-bit (SP2 or higher); Driver only installs supported on: Microsoft® Windows® Server 2003 32-bit (SP3 or higher), Windows® Server 2008 32-bit and 64-bit; Mac OS X v 10.5.8, v 10.6; Linpus Linux (9.4, 9.5), Red Hat Enterprise Linux 5.0 (supported with a pre-built package); SUSE Linux (10.3, 11.0, 11, 11.1, 11.2), Fedora (9, 9.0, 10, 10.0, 11.0, 11, 12, 12.0), Ubuntu (8.04, 8.04.1, 8.04.2, 8.10, 9.04, 9.10, 10.04), Debian (5.0, 5.0.1, 5.0.2, 5.0.3) (supported by the automatic installer); HPUX 11 and Solaris 8/9

Dimensions and Weight

Product dimensions (W x D x H)
441 x 343 x 373 mm

Product weight
11.7 kg

Package weight
14.7 kg

Power and operating requirements

Power requirements
Input voltage 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 5.4 A; 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 2.9 A

Power consumption
445 watts (Printing), 325 watts (Copying), 4.7 watts (Ready), 0.2 watts (Off)

Power consumption (active)
445 watts

Power consumption (standby)
4.7 watts

Power consumption (manual-off)
0.2 watts

Power consumption footnote
Power reported is highest values measured for all product models using all standard voltages. Values are based on preliminary data, see http://www.hp.com/go/ljm1530_regulatory for current information.

Acoustic power emissions
6.5 B(A)

Acoustic power emissions (active, copy or scan)
6.8 B(A)

Recommended operating temperature range
17.5 to 25º C

Recommended humidity operating range
30 to 70% RH

ENERGY STAR® qualified
Yes

What's included

What's in the box
HP LaserJet Pro M1536dnf MFP, power cord(s), phone cord(s), 250-sheet input tray, output tray, introductory HP LaserJet Black print cartridge, control panel overlay, ADF input support, CDs containin gdevice software and electronic User's Guide, Getting Started Guide, Support flyer, Ferrite with flyer, Warranty Guide (where applicable), USB cable.

Cable included
Yes, 1 USB cable.

Warranty
1-year limited warranty.

Computing HP Laser Printer Printer

Related Stores

Australia Post
Australia Post

closed Comments

        • TightAssDrake on 20/01/2015 - 16:57

          @erwinsie:

          Yep, i already got my tracking number, if it all goes well i should be getting it by the end of the week.

        • Ahan on 20/01/2015 - 17:04

          @michaellee117: Lucky you!!

        • wonderboy4 on 20/01/2015 - 19:54

          @michaellee117:

          So you ordered Sunday Night and you have tracking number for a delivery? I ordered 2 days before you and I still don't have a tracking number?

          Could it be because we are in different areas and it takes longer for some? What area of Australia are you in?

        • TightAssDrake on 20/01/2015 - 20:26

          @wonderboy4:

          NSW

        • barryquinn on 20/01/2015 - 20:27

          @michaellee117:
          Could it be that you are a troll? I thought you were going to China this week (another thread). You certainly say "doubt it" a lot.

        • wonderboy4 on 21/01/2015 - 01:35

          @michaellee117:

          Yep me too, so maybe that's not it.

  • c64 on 20/01/2015 - 12:26

    i ordered one on friday 16 18:30 and nothing from them yet, just a visa authorisation on my card

    • mista on 20/01/2015 - 20:08

      Same for me, visa auth on my card, no email notifications, nothing.

      • appleosprey on 20/01/2015 - 21:37

        Yes they have taken auth on my credit card but no contact or email. I ordered mine on 16th. It's very rude. They could at least acknowledge us!

    • c64 on 21/01/2015 - 10:18

      not a very good first experience purchasing online from australia post. i will be very hesitant to order anything online from them again.

  • Bullion78 on 21/01/2015 - 13:11

    Pathetic really. Time to start bombarding the inbox of Ahmed fahour (ceo of auspost) pretty unprofessional.

    • douglasac10 on 21/01/2015 - 19:56

      AusPost Stationary isn't run by AusPost, it's run by OfficeMax - they even had the same special.

      Even if it were run by AusPost, I'm still not exactly sure what emailing Mr. Fahour would achieve anyway.

  • jason101 on 21/01/2015 - 14:42

    anyone had any responses from Aussie Post on this, i'm thinking this was a non deal and they are never going to tell us.

  • n4630386 on 21/01/2015 - 15:49

    No response until now.
    I start to find another printers.
    I am thinking about HP Officejet Pro 6830 multifunction, any suggestions?

  • msmhw on 21/01/2015 - 16:00
    -1

    Why people don't just wait!?

    • barryquinn on 21/01/2015 - 16:31
      +1

      Because it's been five days, the op has a tracking number, and maybe, but probably not, one more ozbargainer, and nobody else has been contacted.

  • ppshy1 on 21/01/2015 - 20:31

    I had the Startrack guys try and deliver the printer but no one at home. Will have to pick it up from the local post office on Saturday. Atleast it will be easy for them to find it. It will be the biggest and heaviest parcel in their storage room.

    Thanks OP once again. Might try and find a toner to make is a awesome back to school/work. Not than I have had a break in that time.

    • c64 on 21/01/2015 - 21:27

      did you get any communication or a tracking number from them prior to delivery?

      • ppshy1 on 21/01/2015 - 22:07

        I did not get any communication from them. I did not register with Post Australia. I did a "guest" purchase.
        I did get a email and it said something along the lines of registered members can track it.

        Anyway I have not purchased anything else online since start of 2015 so it has to be the printer waiting for me at the post office.

  • makilina on 21/01/2015 - 20:59

    Bought the printer and a bundle of copying paper. Received the paper but printer on backorder. When I called to get an ETA I was told that they have non in stock as it was a clearance item. So now I've got very expensive copying paper.

    • c64 on 21/01/2015 - 21:30

      i assume i'm in the same situation. there is a visa authorisation on my card but it hasn't turned in to a transaction yet. i assume haven't processed it because they don't have stock

  • scheps on 22/01/2015 - 00:02

    I think we are never going to get this.

  • pinoy on 22/01/2015 - 00:36

    Totally lame business practice. If I didn't enquire like you guys, we wouldn't have gotten a response.. same same discontinued.. they are looking for an alternative replacement..

  • unity1 on 22/01/2015 - 11:38

    Received my calculator but no sign of the printer.

    • c64 on 22/01/2015 - 13:11

      lol that's going to be one expensive calculator :)

      • unity1 on 22/01/2015 - 13:19

        It was only $10. Ordered some cheap diaries too

  • tumsum on 22/01/2015 - 13:22

    Received an email about being out of stock. Order cancelled

    • noone on 22/01/2015 - 13:24

      Same here :(

    • mista on 22/01/2015 - 15:19

      Ditto.

      Bit of a cop out if you ask me. they should have their site up to date with number in stock, not just send an email many days later pretty much stating better luck next time.

      I did check stock availability before I purchased, entered my post code, it showed it was in stock, so I went ahead with the order.

      For those of us that have had acknowledgement of the successful purchase, with a purchase order number replied to via email… and now receiving an email stating said item has been sold out, they should be held to offer us an equivalent product for the exact same price.

      For a big company, you'd think they would have their online store done properly for stock levels, not just put 999 for stock available, then only have 10 actual items, and then email the ones that missed out to basically say "bad luck".

      Pfft.

      • GreenGuava on 22/01/2015 - 20:38

        Agree about it being a cop out, especially the part of the letter that says "As marked on the website, the product in question was a clearance line".

        That's plainly wrong. At no time was the item on the Auspost website marked as a sale or clearance item. It's clear that they got their inventory management terribly wrong and they're just using that as a convenient excuse.

      • c64 on 22/01/2015 - 22:36

        i remeber it asked for my postcode and said that it was "in stock"

  • cpeiqi on 22/01/2015 - 13:23

    Dear Customer,

    You recently placed an order at stationery.auspost.com.au for:
    Item Sku Qty Order #

    HP LaserJet Pro M1536DNF laser printer

    8958408
    1 300038534

    As marked on the website, the product in question was a clearance line, for which we had limited stock.
    We received an exceptional number of orders over a very short period of time and, as a result,
    do not have enough stock to fulfil all the orders we received.

    Customers who placed their orders first have been priority. As your order was received after
    clearance stock had run out, we are sorry to inform you that we’re unable to fulfil your order
    on this occasion. We have already arranged for the credit card you used to be refunded,
    to the full value of the transaction.

    This is an exceptionally unusual circumstance and we apologise for any inconvenience caused.

    Yours sincerely,

    [Name of the Director]
    Director of Marketing

    • cpeiqi on 22/01/2015 - 13:24

      +1 to the deal anyway.

  • koganei on 22/01/2015 - 13:23
    +1

    Just got the e-mail:

    As marked on the website, the product in question was a clearance line, for which we had limited stock.
    We received an exceptional number of orders over a very short period of time and, as a result,
    do not have enough stock to fulfil all the orders we received.

    Customers who placed their orders first have been priority. As your order was received after
    clearance stock had run out, we are sorry to inform you that we’re unable to fulfil your order
    on this occasion. We have already arranged for the credit card you used to be refunded,
    to the full value of the transaction.

    This is an exceptionally unusual circumstance and we apologise for any inconvenience caused.

    Lol, OzBargained.

  • adamchan on 22/01/2015 - 13:24

    well as expected

    "Dear Customer,

    You recently placed an order at stationery.auspost.com.au for:

    HP LaserJet Pro M1536DNF laser printer

    As marked on the website, the product in question was a clearance line, for which we had limited stock.
    We received an exceptional number of orders over a very short period of time and, as a result,
    do not have enough stock to fulfil all the orders we received.

    Customers who placed their orders first have been priority. As your order was received after
    clearance stock had run out, we are sorry to inform you that we’re unable to fulfil your order
    on this occasion. We have already arranged for the credit card you used to be refunded,
    to the full value of the transaction. 

    This is an exceptionally unusual circumstance and we apologise for any inconvenience caused.

    Yours sincerely,

    Paul Munkley
    Director of Marketing"

  • zinga77 on 22/01/2015 - 13:36
    +2

    I got the same email :(
    So now that I am excited about getting a MFP does anyone have any suggestions on what I can purchase for a similar amount of money?

    • CyberMurning on 22/01/2015 - 14:40

      i need one too! can you setup forum asking for good deal on MFP, laser, black white only? duplex feature would be good

    • helleon on 22/01/2015 - 18:37
      +1

      I'm looking for same require as you, how about Brother MFC-L2700DW?

      • zinga77 on 23/01/2015 - 00:32

        Seems pretty good for the price

  • SAU on 22/01/2015 - 13:37

    Same here. Order cancelled. Pretty lame business they run.

  • THICKnSLOW on 22/01/2015 - 13:47
    +3

    Congratulations to those who ordered quickly and received their printers, it was a bargain find 24601 thanks for posting it up.

    As I stated before, happy to come away with nothing and spending nothing so my credit card can recover.

    To all the noobies disappointed with the sour grapes, ya live and ya learn.

  • aeon on 22/01/2015 - 14:01

    I got the same email, shame but oh well.

  • Ahan on 22/01/2015 - 14:13
    +2

    Didn't even apologise for their hopeless stock count system… They must have sold over 5000 of them over the weekend. This shouldn't have happened if they track their stock level accurately which every online business should do.

  • mick1 on 22/01/2015 - 14:34

    I've just got the email (about being out of stock) also.
    The way I see it, they offered the deal on the website, I accepted and provided payment, so the deal (that is, a contract to buy and sell) is done.
    AustPost or OfficeMax or whoever they are are not entitled to cancel it unilaterally, so are liable for the difference between their price and whatever the next cheapest price for this model is.
    A vendor with any decency should now be restocking so they fulfill the orders that were made.

    • CyberMurning on 22/01/2015 - 14:38
      +2

      you have been member since 2013, should know better… we have this kind of cancellation way too many in ozb.
      the more member we have this will become more common thing.
      be fast, buy first think later and you will be happy.

      move on to the next deal…

      • adamchan on 22/01/2015 - 16:09
        +1

        yep, as usual. cant agree more.

    • mick123 on 22/01/2015 - 14:45

      yes, they should restock these and fulfil all orders, no matter the loss made to them. I mean, what is money, especially considering they were selling it for less than half of anyone else and probably got a few thousand orders. I also expect a new Rav4 for my time and the mental stress this has caused me. Plus I want it delivered to me by the tooth fairy.

    • mick1 on 22/01/2015 - 14:52
      +1

      A contract is a contract - why is AustPost exempt from the law ?

      If the printer had been delivered, would I be entitled to call up AustPost and say "I've just remembered I've already got a a printer. Please come and pick up the one you delivered and refund my money."

      • Moi on 22/01/2015 - 16:27

        A contract is a contract - why is AustPost exempt from the law ?

        So you bang on about "contracts" but did you read the T&C on their website? Or did you just miss the fact they can reject orders as long as they notify you.

  • lukex on 22/01/2015 - 15:07

    I also received the email about the out of stock.
    But I received the tracking number email on 20th Jan.
    How to do now?
    Below

    DELIVERY NOTIFICATION

    Your OfficeMax order with Customer Reference 3000XXXXX has now been packed and
    will be delivered to your specified address via Carrier: Australia Post eParcel

    Name
    Address

    NOTE: Dependant on your location it should arrive within 24 to 72 hours.

    TRACKING YOUR DELIVERY

    You will be able to track your goods directly via our partner websites within the next working day.

    Track your delivery at http://auspost.com.au/track/. Enter the tracking number/s below.

    Your order consists of the following individual carton tracking numbers:

    0039328350XXXXXXXXXX

    Regards
    OfficeMax

    • Steptoe on 22/01/2015 - 15:14

      What does the tracking info say?

      • lukex on 22/01/2015 - 15:50

        Date/Time
        Activity
        Location SUNSHINE WEST VIC

        Tue 20 Jan 2015 01:27

        Processed through Australia Post facility

        Mon 19 Jan 2015 18:05

        Shipping information approved by Australia PostOpen tool tip

        Mon 19 Jan 2015 17:55

        Shipping information received by Australia Post

        • Steptoe on 22/01/2015 - 17:14

          Maybe they sent the mass email to everyone that ordered rather than weed out the 3 who'll get printers.

          Might be your lucky day.

        • Moi on 22/01/2015 - 17:25

          Maybe you'll get the printer AND a refund :)

        • Steptoe on 22/01/2015 - 17:29

          @Moi:

          Dick Smith did that to this guy I know.

        • lukex on 22/01/2015 - 17:48

          But nothing is changing after two days

  • anzdeals on 22/01/2015 - 15:12

    order cancelled as well, do they have right to cancel the order ?

    • cpeiqi on 22/01/2015 - 16:00
      +1

      Yes, since you accepted their terms and conditions.

      1. SALE AND PURCHASE
        ….
        ….
        We reserve the right, at our discretion, to limit the quantity of goods purchased per customer and to reject orders. We will notify you if such limits apply and if we reject the order for any reason.
      • anzdeals on 22/01/2015 - 17:42

        Really bad for them, seems nothing we can do.

  • lgacb08 on 22/01/2015 - 15:32

    receive the email about cancelled order as well, I ordered around 10am Saturday.

  • Cool7 on 22/01/2015 - 15:59

    According to their own term & condition:

    1. If we accept the Order, a binding contract between you and us will arise on these terms (the Contract). The Contract may be amended only by written agreement between us and you.

    http://stationery.auspost.com.au/terms-and-conditions-aupost

    So that doesn't mean anything to them?

    • cpeiqi on 22/01/2015 - 16:01

      Check the next bullet point. All retailer safe guard themselves by asking you accept terms like:
      We reserve the right, blah, blah and blah

      • Cool7 on 22/01/2015 - 18:16

        So they don't have the right to amend the orders. For those ordered other stuff than the printer, are they gonna refund the whole order?

  • [Deactivated] on 22/01/2015 - 16:06

    Told you guys a while ago, any regular OzBargain user could see this from a mile away. Doesn't excuse AusPost bad online business practices though.

  • c64 on 22/01/2015 - 16:39

    cancelled :(

    i'm leaving a bad review on productreview.com.au for them

  • barryquinn on 22/01/2015 - 16:54
    -1

    I ordered 6:47pm Friday 16th. Received confirmation within minutes. I've rung twice, got a garbled message the first time, and was told the second time that my order had been cancelled. I haven't received an email telling me that the order has been cancelled, but was asked to leave my phone number.

    • Steptoe on 22/01/2015 - 17:28
      +1

      Maybe they posted you a letter. ….and it got lost.

  • chris. on 22/01/2015 - 16:57

    Order also cancelled but authorisation on my debit/credit card remains. Very poor form.

    • bargaino on 22/01/2015 - 18:40
      +1

      They have to authorise it at order time, as they are not allowed to keep the CCV.
      It was not debited. Normal practise.

      • chris. on 22/01/2015 - 23:14

        The amount ($124) has been subtracted from my "available balance" so that's $124 of my own money I can't currently access. I would consider normal and responsible practice to be for those who attempted to place an order after the stock was exhausted to receive an "out of stock" message and for the transaction to conclude at that point. The CEO of Australia Post was paid $4.8 million last year - they should be able to afford someone to program their online shopping system properly.

  • Steptoe on 22/01/2015 - 17:31

    Glad I didn't order 10 Toner Cartridges from eBay.

    Might just crack open the $9 Dell Printer tonight to drown my sorrows.

  • Squeezy on 22/01/2015 - 18:11
    +4

    Mine cancelled also. Wife is happy that we dont have more "junk"

  • hellbuster on 22/01/2015 - 22:41

    Mine cancelled. I ordered on Friday the 16th at around 7.30pm. Cancelling the order is fine. What pisses me off that they waited till I enquire to say that my order has been cancelled. I got the following email from the "Marketing Director" later today.

    Dear Customer,

    You recently placed an order at stationery.auspost.com.au for:

    Item Sku Qty Order #
    HP LaserJet Pro M1536DNF laser printer

    8xxxxxx

    3 3xxxxxxx
    As marked on the website, the product in question was a clearance line, for which we had limited stock.
    We received an exceptional number of orders over a very short period of time and, as a result,
    do not have enough stock to fulfil all the orders we received.

    Customers who placed their orders first have been priority. As your order was received after
    clearance stock had run out, we are sorry to inform you that we’re unable to fulfil your order
    on this occasion. We have already arranged for the credit card you used to be refunded,
    to the full value of the transaction.

    This is an exceptionally unusual circumstance and we apologise for any inconvenience caused.

    Yours sincerely,

    Paul Munkley
    Director of Marketing

    • dpp04 on 23/01/2015 - 00:03

      Yep I got the same email. Cancelled order. Super frustrating…

  • qwertykiri on 23/01/2015 - 00:25

    Is there a way for them to prove that it was a clearance item. If anybody has any easy links to fair trading ombudsman please provide it here. Would at least like to make a complaint. Would be good if it was a mass complaint.
    Remember the banks and excess fees. I don't expect much from it realistically, but worth a shot ozbargain style

  • dalemightypies on 23/01/2015 - 16:56

    I'm not too fussed about it not being in stock, its just the fact that it took them 6 days to tell us, and they still have the money on hold on my visa card.. Pretty ordinary..

  • barryquinn on 23/01/2015 - 19:19

    Did anyone actually get one of these? OP? I got a one line apology after ringing twice. My bank account is still $114 down. I won't bother buying from OfficeMax or Australia Post after this. I notice that I am the only negger, and that there are an extremely large number of people who thought this was a fantastic deal! How was it ever a deal if there were no printers for sale?

    • Fat Horny Ghost on 24/01/2015 - 19:36
      -1

      I'm very dissapointed as well. My bank account is still down… and it has been a couple of weeks already.

      • Fat Horny Ghost on 24/01/2015 - 19:56
        -2

        I have sent them a reply letter and I'm planning to take further action (I would not have done so if they did not provide misleading information in their apology email):

        Dear OfficeMax,

        I am very dissapointed with the business integrity of OfficeMax and will be planning to bring this up to the Australian Fair Trading Ombudsman, unless an agreement is made between your company and myself as the consumer.

        1. You have an obligation to supply a product once entered in a state of contract, the money that was held from my account on the 16/01/15 has not yet been refunded. Your terms and conditions state

        If we accept the Order, a binding contract between you and us will arise on these terms (the Contract). The Contract may be amended only by written agreement between us and you.

        I am not expecting a refund and would like the product shipped. There has not been any written agreement between you and myself.

        1. In this email you have clearly stated false and misleading information to consumers and myself:

        As marked on the website, the product in question was a clearance line, for which we had limited stock.

        The advertised product on the website was not listed in the clearance line, nor did it state there were limited stock as seen in the historical cached version of the website. This is a very misleading statement based on false information.

        Product in question: HP LaserJet Pro M1536dnf Multifunction Printer

        I do understand that you're a business, and that you are looking make profits, that you had an exceptional amount of orders, however given that you responded with false and misleading information, I am not happy and will be taking further action if necessary.

        To resolve this, I am happy to arrange an agreement between you and myself, however I am still not pleased with your conduct and lack of integrity with dealing with matters.

        Kind regards,

        Jason

        • mick123 on 24/01/2015 - 20:36

          firstly, no, its been 1 week. Dont take a moral high ground if you're going to lie.
          If your concern is you dont have access to $115 of your money, then you should budget better.
          Your demand to get the product shipped instead of a refund shows that you know the price may have been an error.
          I hope the ombudsman puts your email / letter in the trash where it belongs

        • Moi on 25/01/2015 - 01:39

          The advertised product on the website was not listed in the clearance line, nor did it state there were limited stock as seen in the historical cached version of the website.

          Turn it up.

          http://webcache.googleusercontent.com/search?q=cache:http://…

          Oh look, a big Clearance graphic on the cached version of the website.

          I agree with mick123, don't lie if you're going to complain to the authorities.

        • mick1 on 25/01/2015 - 10:40
          -2

          @mick123:
          I don't follow. What is the lie exactly ? It always amazes how often Aussies are prepared to just rollover and accept crap from retailers (on-line and on premises).

          It's not the end of the world for me that AustPost have reneged on a sale of a printer (even though they accepted the order, confirmed stock was available to my postcode prior to the order being received, and then sent me a tracking number with the advice the item was packed up for me.)

          But - in all other places I've lived and worked, a company of the standing of AustPost (including much smaller companies I've worked in that sell online), they would accept that they stuffed up and would just get in additional stock and fill the orders they had accepted. There are stock of these printers available, and if they sell at a small loss - well so be it. When you're in retail - you win some and you lose some.

          Or maybe they don't care about their reputation - who knows.

    • c64 on 24/01/2015 - 20:21

      the visa authorisation on my account went stale today (the money becomes unlocked), so i've got my money back. it will probably happen to you after 7 days as well. i wouldn't get too worked up over the whole affair.

  • GreenGuava on 28/01/2015 - 22:18

    So I'm curious, did the OP or anyone else end up receiving their printers?

    • Purple on 30/01/2015 - 21:57

      I am curious too as my order was cancelled. Still wanting for the refund.

  • jason101 on 31/01/2015 - 12:46

    No cancellation notice - no printer - credit card had a pending debit which never materialised into a charge. Overall heard nothing, got nothing, billed nothing.

    • barryquinn on 10/02/2015 - 09:11

      So it wasn't a deal after all. Enormous number of pluses for no deal.

  • 24601 on 11/02/2015 - 12:04

    Sorry for the late reply, I did get my printers, 3 out of the 5 purchased.

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