Haydo95 » user profile

***UPDATE*** Well it’s been a long 3 months but I finally have the great news I have been waiting for. Sony called me this afternoon and…

Not just yet. But I should hopefully have some good news soon.

ACCC doesn’t deal with these matters. I went to office of fair trading but it seems the hold no real power as they can only mediate…

You can’t see the damage while it is in the box which is why I had to take it out. The reason it is sitting on the couch was for photo…

I'll try contacting them however as far as I'm aware, as I didn't organise the delivery it is the responsibility of the merchant to put…

Delivery was organised by Sony (I had no choice of delivery partner). It was delivered by DHL.

It was purchased during the period of the NSW floods hence the delivery time.

It’s a debit card not a credit card. Also I don’t think they can price match Sonys EPP store.

Yeah unfortunately paying over $1000 less than the brick and mortar stores was too tempting.

Yeah I saw that, which is why I was quite confident I would get a replacement/refund from Sony. Unfortunately it doesn't say exactly what…

Yep I called my bank on Thursday requesting chargeback again. Last time I did it they called me back within the hour saying they couldn't…

Could be possible. My partner said she noticed the TV was on a lean in the back of the delivery truck when it arrived and that it wasn't…

Whatever it is not Sony and buy from a Brick and Mortar, have them deliver and open while the delivery guys are there. This is what I have…

I have tried this also, they simply don't care it seems.

Thanks for standing up for me haha. I wasn't going to bother acknowledging as they are just after a reaction.

Thanks for the advice. I still haven't heard back from my bank yet so I'm hoping that means they are actually going through with it! I…

Was definitely not unboxing myself. I had my partner helping me hence why I was saying "we" at the start of the post. There is no way one…

Hi everyone, I have already posted this to whirlpool but decided I would like to give my experience some more exposure and maybe prevent…

Welcome aboard!