JarvisAus » user profile

Hi jlim87, We appreciate the feedback and apologise for the experience. What we try to do when someone signs up is reach out to them as…

Hi ozozoioi, I can confirm we can do those tasks. What we try to do is match you with a person that has particular experience with the…

Hi jlim87, I can confirm all the tasks are within the wheelhouse of what our service offers. What we try to do is match you with a person…

Hi carlaj, We're currently active in metro Melbourne, Sydney, Brisbane and Perth - so can definitely service Heidelberg West! Currently,…

Hi richieisnow, Unfortunately, we're not yet on the Gold Coast - although, we're planning on being there before the end of the year! If you…

Hi ujwols, So sorry to hear this was your experience - we only ever onboard people with previous cleaning experience (and do reference…

Hi Alvian, Thanks for the pickup! We've edited the OP to fix this - it's JARVIS50 for a 50% discount :)

Hi OzBargain! We recently posted about the incredible impact OzBargain has had on our business since our…

We do Jburg - hope to see you soon!

We certainly do! Although because it's slightly outside our typical operating area, we have a 3 hour visit minimum.

Not yet Kittywoo but it's definitely on our roadmap!

Yep we support that (and actually encourage it!) For ad hoc visits like that, while we can't always guarantee the same person will be able…

Hi Huwcar - yes we do operate in your suburb! For the subscription service, we do everything we can to ensure that the same person visits…

Thanks for clarifying lyoo01! Stahh $25 is what we pay and $35 is what we charge - that difference covers our customer service team,…

Hi Obiwanmy! We do operate in your area on Saturdays, although we typically have a 2-2.5 hour visit minimum. Fortnightly visits for two…

Thanks for the question Cray! We don't supply specialised cleaning equipment (for example steam cleaning equipment) however we are able to…

Thanks Tool, really appreciate the kind words! We're currently building out a "heat map" feature on our website that will allow people to…

Hi OzBargain! A few years ago we launched our business (www.getjarvis.com.au) on OzBargain. We were blown away by the response:…

Hi Serapis, thanks for the feedback - we'll make sure we update our legal section to give you as much detail as possible in future! But…

Thanks for the support Monday - really appreciated and hopefully we see you around! :)

Hi tomkum01 - the $33 also includes any extra time we spend collecting and delivering any groceries you order via our app into your fridge,…

Hi a22andrew, we definitely can handle full, thorough cleans, but typically we quote on a house-to-house basis - feel free to shoot us a…

Sorry stevensx, not in Caroline Springs right now but sign up on the app and we'll let you know when we do arrive -be sure to let any…

Thanks Craig - definitely needs a lot more fine tuning, but we've already gotten a heap of valuable feedback from the OzBargain community…

Only if you have a batmobile to back it up ;)

Hi abh_gup, thanks for the detailed feedback! An open-review system is definitely something we've considered, but decided against. There…

Thanks vyviel, your support - and the support of the whole OzBargain community - has been overwhelming!

Thanks dalecjr - create an account and we'll let you know when we arrive!

Hi everyone, have gotten a couple of questions about this so I'll add a little more info to this answer: The tidy can include a range of…