[VIC, NSW, QLD, WA] Jarvis Home Cleaning $7 for $40 Credit @ Groupon

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AssociatedJarvisAus @ Jarvis on 01/10/2019 - 13:06 groupon.com.au (395 clicks)
Last edited 11/10/2019 - 23:53 by 2 other users

JARVIS

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Hi OzBargain!

A few years ago we launched our business (www.getjarvis.com.au) on OzBargain. We were blown away by the response: https://www.ozbargain.com.au/node/241636

We received an incredible amount of advice and support from so many different OzBargainers (many of whom we're grateful to still count as clients), and it really helped us kickstart our business.

Today we're operating across Australia (Melbourne, Sydney, Brisbane and Perth), and are privileged to serve in thousands of homes each week focused primarily on cleaning. We're particularly proud of the fact that we've been able to create work for hundreds of housekeepers on our platform, and at the market-leading rate of $25/hour.

As a big thank you we're running a special promotion: until midnight tonight, if you use code JARVIS on Groupon you'll get an additional 30% off (eg. $7 for a $40 credit).

We stand by our service and there are no strings attached. If you don't like the service, you can cancel at any time. Please also note that we typically operate around 10km from the CBD in each of the major cities - we might have slightly longer minimum visits for suburbs further out (due to the longer associated travel time). If you sign up on our app, one of our friendly sales consultants will call to let you know exactly how we're able to help.

Home services is a really difficult space - we've made plenty of mistakes along the way, but it's your feedback that always helps us to improve. I'd love to hear from anyone who has any suggestions for how we can do better - you can email me directly at [email protected]. (Would also love to hear from you if you run a blog and think there might be some good partnership opportunities!)

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Jarvis

• 

  Tool on 01/10/2019 - 13:15

  Great concept.
  Here is an idea. As a prospective client I want to check if the cleaning service available in my postcode, but when checking on the website "find your jarvis" it redirects me to a log in page.

  • 

    AssociatedJarvisAus @ Jarvis on 01/10/2019 - 13:19

    +2

    Thanks Tool, really appreciate the kind words!

    We're currently building out a "heat map" feature on our website that will allow people to visualise where we operate and whether we're in their area. For the time being unfortunately the fastest way would be to go via the app and confirm with the team (because it's also heavily dependent on the visit length itself). With that said, if you shoot me a message with your postcode, I can let you know!

• 

  cray on 01/10/2019 - 13:27

  Do you guys do carpet cleaning?

  • 

    AssociatedJarvisAus @ Jarvis on 01/10/2019 - 13:30

    +1

    Thanks for the question Cray! We don't supply specialised cleaning equipment (for example steam cleaning equipment) however we are able to supply regular vacuum cleaners. We're typically set up as more of a regular cleaning service :)

• 

  obiwanmy on 01/10/2019 - 13:42

  +1

  Quick question, how long do i need to sign up for as a minimum ? I notice one off pricing is $45 per hour but wants to know if i book your service for 2 months on a fortnighly basis, is that deemed as one off or will i get the usual $35 per hour pricing ?

  And do you do Saturday ? My postcode is 2207.

  • 

    AssociatedJarvisAus @ Jarvis on 01/10/2019 - 13:46

    +1

    Hi Obiwanmy! We do operate in your area on Saturdays, although we typically have a 2-2.5 hour visit minimum. Fortnightly visits for two months would also be charged at the $35 rate. Hope this helps, and don't hesitate to reply if you have any more questions!

• 

  Stahh on 01/10/2019 - 14:16

  you say 25$ p/h although the lowest is 35$ /ph

  • 

    lyoo01 on 01/10/2019 - 14:17

    That's the pay for the worker

    • 

      AssociatedJarvisAus @ Jarvis on 01/10/2019 - 14:24

      Thanks for clarifying lyoo01!

      Stahh $25 is what we pay and $35 is what we charge - that difference covers our customer service team, insurance, development and a few other costs.

• 

  HCBargain on 01/10/2019 - 15:36

  Hi Jarvis,
  Do you service 3165? Does the same person come every time for subscription service?
  Thanks.

  • 

    AssociatedJarvisAus @ Jarvis on 01/10/2019 - 15:42

    Hi Huwcar - yes we do operate in your suburb!

    For the subscription service, we do everything we can to ensure that the same person visits your home each time. In the event that your housekeeper is sick or leaves our platform, we'll always let you know in advance, and also give you the option to have us organise a substitute for you to ensure that your service can continue to run seamlessly.

    • 

      HCBargain on 01/10/2019 - 15:45

      Thanks for the super quick response.

      Another question if I may - can occasional cleaning be done as part of the regular subscription on an as needed basis? For example, one time the oven, one time fridge, etc.

      • 

        AssociatedJarvisAus @ Jarvis on 01/10/2019 - 15:47

        Yep we support that (and actually encourage it!)

        For ad hoc visits like that, while we can't always guarantee the same person will be able to visit, we'll always let you know your options in advance (including getting someone else to come in for an ad hoc visit, or moving visit days/times to accommodate your housekeeper visiting).

• 

  kittyyay on 01/10/2019 - 18:29

  Am I correct in saying you don't operate in the nation's capital? This seems odd as I believe there would be a demand for your service.

  • 

    AssociatedJarvisAus @ Jarvis on 01/10/2019 - 18:30

    Not yet Kittywoo but it's definitely on our roadmap!

• 

  Commenter on 01/10/2019 - 19:55

  Do you service 2153?

  • 

    AssociatedJarvisAus @ Jarvis on 01/10/2019 - 20:24

    We certainly do! Although because it's slightly outside our typical operating area, we have a 3 hour visit minimum.

• 

  Jburg on 01/10/2019 - 22:03

  +1

  Hi, do you service 3044? Thanks

  • 

    AssociatedJarvisAus @ Jarvis on 01/10/2019 - 22:06

    We do Jburg - hope to see you soon!

• 

  AssociatedMaleja @ Jarvis on 01/10/2019 - 23:05

  +1

  Jarvis offers a good service. I liked it .