Some people appear to have a knack for influencing others. Their persuasive skills appear to flow naturally and unconsciously – but they actually stem from principles anyone can learn to apply. By understanding these principles, you can get others to listen to you, persuade people to change their mind, shift the direction of a conversation, communicate a message effectively. This course is suitable for anyone who needs to engage and inspire others at work – including managers, sales staff, customer service providers, consultants and professionals.
What you will learn to do in this course
This psychology of influence course will provide you with powerful tools for improving your influencing skills in professional contexts. We’ll bring theory to life and tell you how to succeed. A range of practical tips will be presented to you. You’ll talk through examples and enjoy practical exercises. At the end of the course, you should be able to:
- Discuss key models of influence and how they can be applied in your work context
- Deal with power games
- Add impact to your spoken message by using key non-verbal persuasion tools
- Use influential language and ‘power words’ to speak persuasively in professional contexts
- Use consensus building techniques to elicit agreement and buy-in at work
- Influence group dynamics and redirect objections to change
Topics you will cover
- What is influence?
- Theory and practice of influential communication
- Understanding power games
- Non-verbal sources of influence
- Words that influence
- Tools for persuading groups
Course outcomes
At the end of this psychology of influence course, you will be able to:
- Discuss key models of influence and how they can be applied in your context
- Deal with power games
- Add impact to your spoken message by using key nonverbal persuasion tools
- Use influential language and “powerwords” to get others on side
- Use consensus building techniques to elicit agreement and buy-in
- Influence group dynamics and redirect objections to change
Offer valid to 28 Feb 2013. Applies to class on 23 March 2013 only. Limited places available. Use discount code OZBTPOF during the checkout stage during enrolment.
Not feeling enough influence to enrol.